MasterBrand Cabinets LLC logoMasterBrand Cabinets LLC logo

Customer Service Representative at Bertch Cabinets | Waterloo

On-site Full-time

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Experience Level

Entry Level

Qualifications

We are looking for individuals who possess excellent communication skills, a proactive attitude, and a strong desire to assist customers. Prior experience in customer service is preferred but not required, as we provide comprehensive training. A high school diploma or equivalent is necessary.

About the job

Bertch Cabinets, a division of MasterBrand Cabinets LLC, is looking for a Customer Service Representative based in Waterloo. This role acts as the first point of contact for customers, providing information, resolving concerns, and supporting a smooth experience with cabinetry products and services.

Key responsibilities

  • Respond to customer inquiries by phone, email, or other channels
  • Address and resolve issues related to orders, products, or services
  • Work to ensure each customer has a positive experience
  • Support the company's commitment to delivering high-quality cabinetry solutions

What we value

  • Strong desire to help others
  • Attention to detail and follow-through
  • Commitment to excellent service

About MasterBrand Cabinets LLC

MasterBrand Cabinets LLC is a prominent manufacturer of cabinetry solutions, offering a wide range of high-quality products. Our commitment to innovation and customer satisfaction sets us apart in the industry. We value our employees and foster a collaborative environment that encourages growth and development.

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