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Customer Service Representative / Technical Support Specialist

CollaberaWest Des Moines
On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong communication skills, both verbal and written. Experience in customer service or technical support is a plus. Ability to learn quickly and adapt to new technologies. Problem-solving mindset with a focus on customer satisfaction. High school diploma or equivalent; additional technical certifications are a bonus.

About the job

Join Collabera as a Customer Service Representative / Technical Support Specialist! In this dynamic role, you will be the first point of contact for our valued customers, providing them with exceptional support and solutions to their technical inquiries. Your ability to troubleshoot issues, communicate effectively, and provide tailored solutions will be key to ensuring customer satisfaction.

About Collabera

Collabera is a leading provider of IT services and solutions, dedicated to helping clients achieve their business objectives through innovative technology and exceptional customer service. We pride ourselves on our collaborative approach and commitment to excellence.

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