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Customer Service Representative

Branders.comPasig City
On-site Full-time

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Experience Level

Entry Level

Qualifications

At least 2 years of college education completed. Exceptional customer service skills with a courteous and helpful demeanor. Strong English communication abilities. Proficient in computer usage. Adept at organizing and managing multiple priorities. Ability to make sound decisions based on available information. Strong commitment to the organization’s values. Ability to thrive in a team-oriented and sales-focused environment. Willingness to work night shifts in the Ortigas Center area of Pasig City.100 full-time positions available.

About the job

As a Customer Service Representative, you will be the first point of contact for our valued clients. Your primary responsibility will be to foster and maintain strong partnerships that drive business growth. You will ensure the accuracy of orders, achieve 100% customer satisfaction, and play a pivotal role in meeting our company’s sales objectives. Your performance will be evaluated based on your contributions to business revenue, outstanding customer service, and consistently meeting or exceeding your sales quota.

Responsibilities:
  • Serve as the main resource for customer inquiries via phone and email, providing expert guidance on product purchases.
  • Assist customers in product selection, generating quotes, placing orders, and liaising with suppliers to confirm order details.
  • Develop and maintain key client relationships to maximize business exposure and revenue growth.

About Branders.com

Branders.com, known as the 'See Before You Buy' company, offers the largest selection of customizable promotional items tailored for marketing, sales, and event planning professionals. Our unique business model sets us apart in the promotional industry.

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