Customer Success Manager DACH (m/f/x)

Diginex LtdBerlin, Berlin, Germany

On-site Full-time

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Experience Level

Manager

Qualifications

Your QualificationsA minimum of 5 years of proven experience in customer relationship management or complex project management, preferably within a dynamic startup environment catering to SMBs and Enterprises across EMEA. A demonstrated ability to build and maintain resilient business relationships; maintain composure and professionalism in challenging situations, while celebrating client successes. Proficient in cross-functional collaboration, aligning with sales leaders, product teams, and clients from some of the world’s largest organizations to ensure client objectives are met. Excellent communication skills with a tactful approach to managing intricate business relationships; able to adapt your tone to connect with individuals from diverse backgrounds. Comfortable in fast-paced settings, adept at identifying priorities and managing multiple projects simultaneously.

About the job

About Plan A

Plan A, a subsidiary of Diginex Ltd, stands at the forefront of corporate carbon accounting and decarbonisation software in Europe. We empower organizations to transform emissions intelligence into tangible financial performance. Our innovative, AI-driven, TÜV-certified platform, alongside our expert support, streamlines emissions accounting, target-setting, and reduction planning in accordance with GHG and SBTi standards. We proudly serve over 300 clients, including industry leaders like BMW, Visa, and KFC, assisting them in reducing costs, enhancing efficiency, and fostering long-term value through effective decarbonisation strategies.

We are on the lookout for a proactive and independent Customer Success Manager to join our dedicated Customer Success Team. In this role, you will be the primary liaison between Plan A and our clients, ensuring their success while representing their needs within our organization.

At Plan A, you will collaborate with prominent global companies to help them understand and minimize their carbon footprint. You will also work closely with our sales and product teams to identify and define new opportunities that align with our customer engagement processes.

Your Responsibilities

Serve as a trusted advisor for our major clients in EMEA, fostering strong relationships and ensuring their success by engaging with counterparts and senior stakeholders within their organizations.
Gain in-depth knowledge of the Plan A platform to address client challenges and identify areas for future product enhancements.
Advise our customers on strategic sustainability and carbon accounting matters, leveraging the expertise of our subject-matter specialists.
Collaborate with technical teams to ensure that client feedback is integrated into our product development pipeline.
Manage the entire commercial relationship from contract signing to renewal, including negotiations on commercial and contractual terms.
Develop and implement operational strategies to enhance processes and systems, driving rapid growth.

About Diginex Ltd

Diginex Ltd is a pioneering technology company focusing on providing innovative solutions for corporate carbon accounting and decarbonisation. Our mission is to empower businesses across Europe to achieve their sustainability goals while improving financial performance through our cutting-edge software.

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Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Part-time|Remote|Jersey Village TX

Join Heartstrings Pet Hospice and experience the fulfillment of providing compassionate end-of-life care to pets and their families. As a Part-Time In-Home Veterinarian serving Jersey Village and the Greater Houston area, you will have the opportunity to reconnect with pet families and deliver the quality care you’ve always envisioned, with ample appointment times and limited administrative responsibilities.At Heartstrings Pet Hospice, we understand the significance of supporting pets during their final moments by offering in-home euthanasia services. Founded by veterinarians, we are dedicated to fostering deep and meaningful relationships with pet families, colleagues, and our local community. Join our nurturing environment where you can flourish both professionally and personally.Why Heartstrings Pet Hospice?Make a significant impact with an average of 3-4 appointments dailyReceive heartfelt gratitude and appreciation from familiesEnjoy the flexibility of a mobile practice, free from clinic constraintsAccess comprehensive training and ongoing mentorshipAchieve a true work-life balance with flexible scheduling options (2-5 days per week, with most appointments from 9 am to 5 pm)Engage in team-building activities and retreats

Mar 1, 2026

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