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DevOps Engineer - Customer Support

SigNozIndia
Remote Full-time

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Experience Level

Experience

Qualifications

We seek a candidate who is not only technically adept but also thrives in a customer-facing role. Ideal qualifications include:Expertise in resolving complex issues in distributed systems - including debugging OpenTelemetry instrumentation, optimizing ClickHouse performance, troubleshooting Kubernetes deployments, and architecting scalable observability solutions. A customer-centric mindset with technical proficiency - collaborating directly with platform teams and SREs to implement observability solutions and tackle their technical hurdles. Proficient in building infrastructure and processes - creating tools, automations, and processes that enhance operational efficiency for our customers and internal teams. Capacity to scale technical operations - establishing the groundwork for our customer engineering function and evolving into a leadership role as we grow. Engagement with the open-source community - contributing to our project, participating in technical discussions, and assisting fellow engineers in the observability domain.

About the job

SigNoz is a pioneering global open-source project, empowering developers across more than 50 countries with our innovative observability platform. We enable teams to effectively monitor their applications and swiftly resolve issues, enhancing overall productivity.

Since our launch, we have garnered over 23,000 Github stars, attracted 7,000+ enthusiastic members to our Slack community, and collaborated with over 180 contributors.

About SigNoz

At SigNoz, we are at the forefront of open-source observability solutions, enabling developers worldwide to enhance their application monitoring capabilities. Our commitment to innovation and community engagement drives our growth and success.

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