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Director of Client Experience

Sleek EventsLondon, England, United Kingdom
Hybrid Full-time

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Experience Level

Senior Level Manager

Qualifications

To excel in this role, you should possess:A minimum of 7 years in client management, preferably within the events or experiential marketing industry. Proven leadership experience, with the ability to inspire and motivate teams. Exceptional communication and interpersonal skills, with a strong client-centric focus. A strategic mindset with a flair for problem-solving and innovation. A degree in Marketing, Business Administration, or a related field is preferred.

About the job

WELCOME TO SLEEK EVENTS. IT'S A PLEASURE TO CONNECT.

Founded in 2013 by Jennifer Davidson, we are an independent experience partner specializing in creating exceptional events and experiences for some of the world’s most renowned brands.

Our collaboration with innovative and ambitious clients allows us to deliver impactful solutions, be it a vibrant product roadshow, a transformed B2B conference, a global car launch, or a prominent industry exhibition. Our mission is straightforward: to design human-centric experiences that foster community, ignite innovation, encourage collaboration, and unveil new opportunities for our clients.

Our dedication to excellence has earned us spots on the prestigious Sunday Times 100 Fastest Growing Company List (#21) and the Business Leader Growth 500 list for 2025. We are equally proud to be recognized as a 2025 Sunday Times and Campaign 'Best Place to Work'. These accolades emphasize our commitment to achieving success while prioritizing our people, purpose, and standards, a philosophy we refer to as 'growth without compromise.'

ABOUT US

At Sleek, we embody a people-first ethos. We celebrate individualism, uphold high standards, and believe that meaningful leadership and outstanding work are intertwined. Every team member is self-driven, inquisitive, and dedicated to personal and professional growth, irrespective of their position. We appreciate individuals who take initiative, address challenges proactively, respond to feedback, and thrive in a dynamic, high-performance environment.

Located in Wimbledon, our headquarters boasts a bright, modern, and collaborative atmosphere where team members genuinely enjoy sharing ideas, music playlists, lunchtime conversations, and occasional visits from our office dogs. Proudly embracing the Office By Design philosophy, we work from our headquarters four days a week with one remote workday, complemented by flexible core hours. This schedule is integral to our operations, as we believe we learn and perform better when together, after all, our business revolves around uniting people.

Our organizational structure is purposefully designed for growth, heavily investing in team development. Sleek is a welcoming space for all, catering to everyone from newcomers to seasoned professionals. We are committed to fostering a community where you can thrive and reach your full potential.

We actively encourage applications from diverse backgrounds and are prepared to make reasonable adjustments throughout the interview process as needed, just let us know.

ROLE SUMMARY

The Client Experience Director is a senior position responsible for overseeing the end-to-end client journey, ensuring exceptional service delivery and fostering long-term relationships with our clients.

About Sleek Events

Sleek Events is a dynamic and innovative company, established in 2013, dedicated to crafting memorable experiences for leading brands globally. We pride ourselves on our commitment to excellence and fostering a culture that values teamwork and individual growth.

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