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Director of Meetings Operations

VendeluxNew YorkNew
On-site Full-time

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Experience Level

Manager

Qualifications

Key ResponsibilitiesTeam Leadership & DevelopmentLead, mentor, and enhance the Meetings Team, ensuring alignment with Vendelux's strategic goals and fostering a culture of high performance and accountability. Operational ExcellenceDesign and implement efficient operational processes that drive customer outcomes and facilitate scalable growth. Cross-Departmental CollaborationServe as the primary liaison between various departments, ensuring seamless communication and collaboration to achieve shared objectives.

About the job

Vendelux is revolutionizing the way businesses discover, assess, and enhance the effectiveness of their events.

As key players in driving pipeline and brand awareness, event marketers face challenges in optimizing one of the most opaque marketing channels, events. Vendelux addresses this gap by offering a comprehensive system of record for event marketing, equipping teams with the data and insights necessary for informed, strategic decision-making.

Our AI-driven platform provides exclusive insights across over 250,000 events, enabling fast-growing companies to pinpoint where their ideal customers congregate, maximize ROI, and transform events into scalable growth avenues. Clients frequently refer to Vendelux as the ultimate solution for event marketers. A significant component of our success lies in our expanding network of partnerships with event organizers, who share critical first-party attendee and sponsorship data to gain access to invaluable market insights in return.

Additionally, Vendelux Meetings empowers customers to convert event insights into actionable strategies, utilizing AI to identify high-value attendees and facilitate automatic scheduling of one-on-one meetings with the right prospects at conferences. This capability allows teams to enhance pipeline generation and significantly increase the impact of every event.

Founded in 2021, Vendelux is a Series A SaaS company supported by prominent investors including FirstMark, having recently secured a $14 million funding round. Our team boasts experience from leading companies such as Bain, ZoomInfo, Airbnb, FanDuel, Shutterstock, and Compass.

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We are seeking a Head of Meetings Operations to lead and expand the engine behind one of Vendelux's most rapidly growing offerings: a fully managed meetings service that facilitates thousands of qualified meetings each month for our clients.

In this role, you will oversee personnel, processes, operational frameworks, and product specifications that drive customer success. You will lead a team of Campaign Managers and cold callers, establish systems that ensure predictable and scalable outreach, and act as the crucial link between execution, customer success, and product development.

You thrive in both high-level strategic planning and detailed execution. You can formulate a strategic operating model in the morning and troubleshoot campaign performance issues in the afternoon. Proactively identifying and resolving challenges is second nature to you.

About Vendelux

At Vendelux, we are dedicated to transforming the event marketing landscape by leveraging cutting-edge technology and strategic insights. Our mission is to empower businesses to optimize their event strategies, maximizing impact and ROI through innovative solutions.

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