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Dynamic SMB Account Manager

ConnecteamMelbourne, Victoria, Australia
Hybrid Full-time

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Experience Level

Experience

Qualifications

Responsibilities:Identify and pursue upselling and cross-selling opportunities within our existing client base. Manage your own account pipeline in a quota-carrying capacity, ensuring contributions to the overall team pipeline. Become a product expert to effectively address customer needs. Analyze customer data to uncover expansion opportunities. Represent Connecteam with exemplary customer service and engagement. Work collaboratively with SDR and CSM teams to provide a seamless customer journey. Influence product development based on customer feedback. Juggle multiple projects and tasks in a fast-paced, high-pressure environment. Exhibit initiative, independence, and ownership in your work.

About the job

About Connecteam

Connecteam is a startup headquartered in Tel Aviv. The company focuses on improving the work experience for deskless employees worldwide. Its business management platform helps thousands of organizations simplify team management so they can focus on growth and daily operations.

Role Overview: SMB Account Manager

This Melbourne-based position calls for an Account Manager with a strong drive for results. The role centers on expanding Connecteam's customer base and increasing revenue through upselling and cross-selling. Success in this role depends on the ability to work independently while also partnering with Sales Development Representatives (SDRs) and Customer Success Managers (CSMs) to support long-term growth.

About Connecteam

Connecteam is a forward-thinking startup dedicated to enhancing the work experience for deskless employees globally. Through our intuitive business management platform, we assist countless companies in simplifying their operations, empowering them to focus on growth and team management with ease.

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