Solution Architect at Agile Actors | Athens, Greece

Agile Actors, based in Athens, Greece, specializes in building and supporting technical teams for organizations both locally and internationally. The company blends coaching, continuous learning, and a focus on innovation to help professionals grow their skills and careers. Teams at Agile Actors deliver solutions for clients across various industries. Notabl…

Atlean World is a leading HR SaaS consultancy dedicated to fostering multicultural environments as the new standard in the workplace. Our expertise lies in navigating multilingual markets, ensuring that candidates experience a seamless and enjoyable recruitment journey.Your Career Awaits Without Borders!Join us in the vibrant city of Athens, Greece, as an Airline Solutions Advisor (German Speaker).Why This Role is Perfect for Your Growth:Experience life in Athens while immersing yourself in diverse cultures.Represent a prestigious global brand.Access accelerated career advancement opportunities.Your Daily Responsibilities:Receive specialized training on our products/services. In this role, you will:Address customer inquiries with professionalism.Guide customers to maximize their use of our products/services.Maintain exceptional quality standards in every case you handle.

Atlean World is a leading HR SaaS consulting firm dedicated to fostering multicultural environments as a modern standard. We excel in multilingual markets, ensuring a seamless and enjoyable recruitment experience for candidates.Your Future Awaits: A Boundless Opportunity!Join us for an exceptional work experience in the vibrant city of Athens, Greece, as a Support Solutions Advisor fluent in German.Why This Position Is Ideal for Your Growth:Live in the picturesque Greece and immerse yourself in diverse cultures.Represent a prestigious global brand.Accelerate your career development with unique growth opportunities.Your Daily Responsibilities Will Include:Receiving specialized training for our products/services.Addressing customer inquiries effectively.Assisting customers in optimizing their use of our products/services.Ensuring high-quality standards in every case you handle.

Join Mercier Consultancy as a Portuguese-Speaking Consultant in our Online Payment Solutions Department located in beautiful Athens, Greece. In this pivotal position, you will play a vital role in assisting our Portuguese-speaking clients to enhance their online payment systems. Your expertise will ensure clients receive essential guidance for seamless transaction processing.As a dedicated consultant, you will engage directly with clients to comprehend their specific needs and offer tailored solutions. Your commitment to delivering outstanding customer service will be crucial in fostering strong client relationships and achieving high satisfaction levels.Key Responsibilities Assist Portuguese-speaking clients with inquiries regarding online payment solutions. Conduct training sessions to educate clients on payment system functionalities and best practices. Efficiently troubleshoot client issues and provide timely resolutions. Document all client interactions and maintain accurate records of support activities. Collaborate with internal teams to tackle complex client challenges and develop effective solutions. Collect and implement feedback from clients to enhance service offerings. Stay informed about industry trends and advancements in online payment technology.

Mercier Consultancy seeks a Portuguese Customer Support Representative to assist clients of a payment solutions provider in Athens, Greece. This position focuses on supporting Portuguese-speaking customers with their payment service needs, including questions about accounts and transactions. Strong communication skills in Portuguese and a commitment to customer care are essential. The role works closely with internal teams to resolve issues and contribute to a positive client experience. Main responsibilities Deliver customer support in Portuguese for payment solutions and related services. Help clients with account questions, payment processing, and troubleshooting transaction issues. Handle complaints professionally, escalating complex cases as needed. Maintain accurate records of customer interactions using the CRM system. Work with technical and finance teams to resolve client issues efficiently. Gather and share customer feedback to support service and product improvements. Keep up to date with payment industry trends and company updates. Requirements Fluency in Portuguese and clear communication skills. Strong focus on customer care and problem-solving. Ability to collaborate with internal teams.

Join Mercier Consultancy as a highly motivated Dutch-Speaking Consultant in our Online Payment Solutions Department. This pivotal role will empower our Dutch-speaking clients to effectively navigate their online payment systems. Your expertise and support will enable clients to optimize their payment processes, thereby enhancing the overall customer experience.In this consultancy role, you will provide customized guidance and solutions tailored to each client's unique needs and challenges. You will be committed to ensuring a smooth experience for clients, building trust and fostering long-lasting relationships that contribute to their success in online transactions.ResponsibilitiesAssist Dutch-speaking clients with inquiries related to online payment solutions.Conduct training sessions and provide assistance on payment system functionalities and best practices.Efficiently resolve issues, ensuring client satisfaction through prompt and effective solutions.Maintain thorough documentation of client interactions and support requests.Collaborate closely with team members to tackle complex challenges and develop effective solutions.Gather and analyze client feedback to enhance service offerings.Stay updated on industry trends and advancements in online payment technology.

Join Mercier Consultancy as a German Speaking Consultant in our Online Payment Solutions Department. This essential role focuses on empowering our German-speaking clients to enhance their online payment systems, ensuring they benefit from comprehensive support and effective tools for seamless transactions and improved customer experiences.Your responsibilities will include providing personalized assistance, consulting with clients to identify their unique requirements, and delivering strategic solutions to help them navigate challenges. Through exceptional service, you will cultivate trust and foster enduring relationships with our client base.Key Responsibilities Deliver expert guidance to German-speaking clients addressing their online payment inquiries and challenges. Lead training sessions on payment system functionalities and industry best practices. Proactively resolve client issues to maintain high satisfaction levels. Maintain detailed records of client interactions and support efforts. Collaborate with team members to tackle complex client issues and devise effective solutions. Gather and evaluate client feedback to refine our service offerings and align with their expectations. Stay updated on industry trends and innovations in online payment technologies.

Join Enerwave, a proud member of HELLENiQ ENERGY, where we lead in delivering innovative energy solutions with a commitment to excellence. We are deeply passionate about our work and strive to create an environment where our employees can thrive and make a significant impact. We are excited to announce an opening for an Energy Management Portfolio Engineer at our headquarters in Athens, where you will play a crucial role in optimizing our participation in the Natural Gas and Power spot markets.Your Responsibilities:Conduct short-term forecasts by analyzing market data and performing simulations to ensure strategic decisions.Implement the company's sales strategy for wholesale Day Ahead, Intraday, and Balancing Power Markets.Monitor the real-time marketplace to facilitate optimal responses aligned with operational constraints.Oversee all aspects of real-time trading, executing purchase and sales transactions in a cost-effective manner.Evaluate dispatch operations and recommend/execute improvement initiatives.Manage contractual agreements related to power plant operations, Natural Gas, and relevant electricity market conditions.Create scenarios to analyze key drivers affecting market outcomes.Generate detailed reports on market results, trends, and statistics on a daily, weekly, and monthly basis.Maintain clear communication with internal and external stakeholders regarding necessary updates.Investigate and enhance market models and algorithms for improved performance.Be available for rotating shifts, including nights, weekends, holidays, and on-call duties.

Join Mercier Consultancy as a Dutch Speaking Consultant in our Online Payment Solutions Department, where you will play a vital role in supporting our Dutch-speaking clients. This entry-level position is designed for individuals who are eager to assist clients in optimizing their online payment systems, ensuring they have the necessary resources for seamless transactions.As a consultant, you will deliver personalized assistance and customized solutions, working closely with clients to understand and address their unique requirements. Your dedication to providing outstanding customer service will be essential in forging strong client connections and enhancing overall satisfaction.Key Responsibilities Assist Dutch-speaking clients with inquiries related to online payment solutions. Conduct training sessions on payment system features and best practices. Troubleshoot and resolve client issues promptly to maintain high satisfaction levels. Document all client interactions and maintain precise records of support activities. Collaborate with stakeholders to solve complex client challenges and develop effective solutions. Collect and implement client feedback to refine service offerings. Stay updated on the latest trends in online payment technologies.

Join Mercier Consultancy as a Spanish-Speaking Consultant within our Online Payment Solutions Department located in Athens. In this crucial role, you will provide expert support to our Spanish-speaking clients, assisting them in effectively managing and optimizing their online payment systems. Your guidance will be instrumental in ensuring seamless transaction experiences.As a key point of contact, you will engage directly with clients, delivering personalized assistance and solutions that align with their unique needs. Your dedication to exceptional customer service will play a pivotal role in fostering strong client relationships and ensuring their satisfaction throughout the payment process.Key Responsibilities Assist Spanish-speaking clients with inquiries related to online payment solutions. Conduct training sessions on the functionalities and best practices of payment systems. Effectively troubleshoot issues and provide timely resolutions to client concerns. Document client interactions and maintain comprehensive records of support activities. Collaborate with internal teams to resolve complex client issues and develop effective solutions. Gather and implement client feedback to enhance service offerings continuously. Stay informed about industry trends and advancements in online payment technologies.

Join Mercier Consultancy as a Slovak-Speaking Consultant in our dynamic Online Payment Solutions Department located in Athens. This pivotal entry-level role involves assisting our Slovak-speaking clients in effectively managing and optimizing their online payment systems, ensuring they receive comprehensive guidance for a seamless transaction experience.Your responsibilities will include direct engagement with clients to identify their unique needs, delivering customized support, and helping them overcome any challenges they may face. With an emphasis on outstanding customer service, you will foster enduring relationships and guarantee overall client satisfaction.Key Responsibilities Assist Slovak-speaking clients with inquiries related to online payment solutions. Conduct training sessions on the functionalities and best practices of payment systems. Troubleshoot issues and provide timely and effective solutions. Document client interactions and maintain comprehensive records of support activities. Collaborate with colleagues to resolve complex issues and develop effective solutions. Gather and implement client feedback to enhance service offerings. Stay updated on industry trends and advancements in online payment technology.

Join Mercier Consultancy as a Slovenian-Speaking Consultant in our Online Payment Solutions Department located in Athens. In this vital role, you will be instrumental in assisting our Slovenian-speaking clients to optimize their online payment processes, ensuring seamless transaction experiences.Your responsibilities will include understanding client requirements, delivering customized guidance, and providing effective solutions to enhance their interactions. Your commitment to exceptional customer service will be crucial in building strong client relationships and achieving high satisfaction rates.ResponsibilitiesProvide assistance to Slovenian-speaking clients regarding online payment solutions.Facilitate training sessions to educate clients on the functionalities of payment systems and industry best practices.Quickly troubleshoot issues and deliver timely resolutions to maintain client contentment.Document all client interactions and keep detailed records of support activities.Collaborate with team members to resolve complex client challenges and devise effective strategies.Collect client feedback to continually improve service offerings.Stay abreast of industry trends and advancements in online payment technologies.

Join Mercier Consultancy as an Italian-Speaking Consultant in our Online Payment Solutions Department, based in Greece. In this vital role, you will assist our Italian-speaking clientele in enhancing their online payment systems for a flawless transaction experience.Your key responsibilities will include assessing client needs, providing personalized advice, and implementing effective solutions to navigate their challenges. Your dedication to exceptional customer service will be instrumental in fostering strong client relationships and ensuring overall satisfaction.ResponsibilitiesSupport Italian-speaking clients with inquiries regarding online payment solutionsFacilitate training sessions to educate clients on payment system features and best practicesEfficiently troubleshoot issues and deliver timely resolutions to improve client experienceMaintain comprehensive records of all client interactions and support activitiesWork collaboratively with internal teams to resolve complex client challengesGather and implement client feedback to enhance service offeringsStay current with the latest trends and advancements in online payment technologies

Join Mercier Consultancy as an Italian-Speaking Consultant in our Online Payment Solutions Department in beautiful Athens, Greece. This crucial entry-level position focuses on delivering outstanding support to our Italian-speaking clientele, assisting them in optimizing their online payment systems for seamless transaction experiences.Your role will involve providing customized assistance to our clients, helping them navigate their payment solutions and addressing any questions or challenges they encounter. A strong customer-centric approach will be essential in fostering robust relationships and achieving high client satisfaction levels.Key ResponsibilitiesProvide expert assistance to Italian-speaking clients regarding online payment solutions.Conduct informative training sessions on payment systems and best practices for optimal usage.Proactively identify and resolve client issues to ensure exceptional satisfaction.Maintain detailed documentation of all client interactions and support activities.Work collaboratively with internal teams to tackle complex client challenges and implement effective solutions.Gather and analyze client feedback to enhance our service offerings and overall client experience.Keep abreast of the latest trends in online payment technology.

Join Mercier Consultancy as a French-Speaking Consultant within our Online Payment Solutions Department in Athens. In this pivotal position, you will offer invaluable assistance to our French-speaking clientele, helping them enhance their online payment processes to ensure seamless transactions and elevate their customer experience.Your key responsibilities will include assessing client needs and delivering customized solutions, with a dedicated emphasis on outstanding customer service. Your role will be instrumental in helping clients navigate their payment solutions, building trust and nurturing long-lasting relationships.ResponsibilitiesProvide support to French-speaking clients for inquiries related to online payment solutions.Facilitate training sessions to educate clients on the functionalities and best practices of payment systems.Effectively troubleshoot issues and provide prompt resolutions to client problems.Maintain comprehensive documentation of all client interactions and support activities.Collaborate with team members to tackle complex client challenges and devise effective solutions.Solicit feedback from clients to enhance service offerings continuously.Stay informed on the latest trends and innovations in online payment technology.

Join Mercier Consultancy as a Norwegian-Speaking Consultant in our Online Payment Solutions Department, located in the vibrant city of Athens, Greece. This is an excellent opportunity for entry-level candidates to support our Norwegian-speaking clients in optimizing their online payment experiences. You will play a crucial role in ensuring that our clients receive effective guidance and support for their transactions.In this client-facing role, you will provide tailored solutions to meet the specific needs of each client. Your dedication to exceptional customer service will help foster strong relationships and improve client satisfaction in an international setting.Key Responsibilities Assist Norwegian-speaking clients with inquiries regarding online payment solutions. Conduct training sessions on system functionalities and best practices for efficient payment processing. Quickly troubleshoot client issues and deliver effective resolutions. Document all client interactions and maintain accurate records of support requests. Collaborate with team members to address complex client challenges. Gather and implement client feedback to enhance service offerings. Stay informed about industry trends and advancements in online payment technology.

iKnowHow Group has been at the forefront of Software & Robotics Solutions for nearly 23 years, providing innovative solutions worldwide. Our commitment to utilizing cutting-edge technologies drives our project development from inception to realization. The Robotics & Innovation division specializes in crafting bespoke robotic systems tailored to client needs.We are seeking a talented Java Tech Lead with exceptional technical expertise and substantial experience to spearhead exciting projects within the Banking Sector. This position is an opportunity to shape the future of technology in a dynamic and rewarding environment.Key Responsibilities:Lead and define the architectural vision for solutions, ensuring alignment with operational objectives.Develop a robust solution architecture that meets both functional and non-functional requirements.Adhere to architectural principles, ensuring technical solutions align with the business and client product roadmap.Design a sustainable architecture based on proven principles.Evaluate and recommend technologies to facilitate project development and maintain long-term viability.Engage with clients to clarify and enhance their requirements.Mentor and develop team members, sharing reusable techniques and best practices.Foster team productivity and motivation through effective communication and collaboration to achieve outstanding results and ensure client satisfaction.

As part of our team's growth, we are seeking motivated individuals to join our inbound call center department for an energy provider.Key Features of the Position: Permanent contract without the stress of renewals. Full-time employment. Flexible schedule with rotating 24-hour shifts from Monday to Sunday. Monthly performance bonuses as a reward for achieving targets. Your Daily Responsibilities:You will respond to customer inquiries regarding accounts, bills, and services with the aim of resolving their issues. Additionally, you will document all conversations and requests in the customer management system. Above all, your role will revolve around assisting customers in finding effective solutions to their concerns with our partner's services.

At Satori Analytics, our mission is to transform the world, one algorithm at a time, by providing clarity to global brands through innovative Data & AI solutions. Our diverse offerings range from cloud-based ecosystems tailored for fintech to advanced predictive models designed for the airline industry, effectively covering the entire data lifecycle—from ingestion to AI applications.As a rapidly expanding scale-up, our talented team of over 100 tech specialists—including Data Engineers, Data Scientists, and more—delivers cutting-edge analytics solutions across various sectors such as FMCG, retail, manufacturing, and financial services. Join us in leading the data revolution in South-Eastern Europe and beyond!What Your Day Might Look Like:Engage with potential clients to identify their business challenges and design customized Data & AI solutions that showcase Satori’s strengths.Conduct impactful presentations, demonstrations, and technical workshops to highlight Satori’s value proposition.Develop and deliver technically sound and commercially viable proposals that align client needs with our expertise.Collaborate with leadership to prepare compelling responses to RFIs and RFPs.Stay informed on advancements in analytics, cloud technologies, and AI to keep our solutions at the forefront of innovation.Work alongside delivery teams to ensure a smooth transition from pre-sales to implementation.Lead the rollout of Satori’s new CRM platform to serve as the single source of truth for pipeline management.Document and optimize pre-sales and sales processes, including lead qualification, opportunity tracking, and forecasting.Provide leadership visibility through insightful reporting, dashboards, and actionable insights.Promote the adoption of CRM across the commercial team, ensuring consistent and value-driven usage tied to performance metrics.Act as the liaison between Sales, Pre-Sales, and Delivery to ensure seamless information flow and accountability.Continuously seek and implement best practices in Sales Operations to enhance efficiency and scalability.

Working Model: Hybrid | Type: Full-timeAccepted Ltd. is a leading software and digital transformation services provider that empowers clients to drive innovation across various sectors, including Finance, Energy, Gaming, and Telecommunications. With over 20 years of engineering expertise, we pride ourselves on delivering outcome-focused solutions and fostering high-performing teams that integrate seamlessly with our clients' operations.We are seeking a Junior Business Analyst specializing in Intelligent Document Processing and AI Solutions to enhance our hybrid delivery teams.Key ResponsibilitiesEngage in client workshops and requirements-gathering sessions focused on Intelligent Document Processing, document-centric workflows, and comprehensive business solutions (such as contract management and invoice processing), under the mentorship of senior staff;Assist in the analysis of business requirements and contribute to designing automated processes and workflows utilizing AI-driven document processing technologies;Support the documentation of business processes, functional requirements, and solution artifacts, including AI-related use cases;Participate in configuration, testing, and validation activities for document processing and automation solutions;Collaborate effectively with business and technical teams to ensure clarity and consistency in implementing requirements;Assist in pre-sales activities by preparing presentation materials, scopes, checklists, and demo content for AI-enabled solutions.