DataOps Engineer at d-one | Athens, Greece

D ONE is a leading consultancy firm specializing in data, artificial intelligence, and transformative solutions. We empower organizations to convert their aspirations into tangible results by aligning their strategies, establishing robust data infrastructures, delivering impactful solutions at scale, and ensuring governance and trust through a people-focused…

Join our dynamic team at mercier-consultancy as a French Technical Support Specialist for an exciting online gaming platform. We are looking for passionate individuals who thrive in a fast-paced environment and are eager to help users enhance their gaming experience. This role offers the opportunity to make a real impact by providing exceptional support to our French-speaking clients.As part of our team, you will assist players with various inquiries, troubleshoot technical issues, and ensure a seamless gaming experience. You will also work closely with other departments to relay customer feedback, contributing to the continuous improvement of our services.

We are excited to announce a fantastic opportunity for an Electrical Site Engineer to join our client's esteemed organization, a leader in the energy and metallurgy sector. In this pivotal role, you will be responsible for overseeing and implementing electrical installations and maintenance across various project sites. The ideal candidate should demonstrate robust technical skills coupled with exceptional project management abilities.Key Responsibilities:Oversee electrical construction activities on-site, ensuring strict adherence to project specifications, budget constraints, and timelines.Collaborate effectively with project managers, contractors, and subcontractors to facilitate seamless electrical installations.Perform regular inspections and quality assessments to guarantee that workmanship aligns with industry standards and regulatory compliance.Diagnose and resolve electrical issues as they arise during construction, swiftly implementing solutions to avoid project delays.Analyze and interpret electrical drawings, schematics, and blueprints to ensure accurate installation and wiring procedures.Work closely with the design team during the pre-construction phase to address any design-related challenges.Document all electrical work conducted on-site meticulously, including progress reports, change orders, and as-built drawings.Promote a culture of health and safety, ensuring compliance with all regulations among all project personnel.

Join our dynamic team as a Business Analyst, where you will be instrumental in enhancing the performance and features of our Lottery systems!Your primary responsibilities will include:Acting as the lead within the team for collecting and tracking the status of change requests.Ensuring that requirements are clearly understood by both the Business and Development teams, and confirming that our implementations meet customer expectations.Engaging in the definition and analysis of business requirements.Identifying and grasping customer and business needs, and translating these into functional and technical requirements for success.

At Mercier Consultancy, we are excited to announce an opening for a Finnish-speaking Customer Support Representative to join our dynamic Gaming & Esports Department in Greece! As the primary point of contact for our Finnish-speaking clients, you will deliver exceptional support and guidance as they navigate our gaming platforms and esports services.This role is ideal for individuals who are not only passionate about gaming and esports but also possess outstanding customer service skills. If you're enthusiastic about assisting gamers and esports fans, we would love to hear from you!Key Responsibilities Provide assistance to customers in Finnish through various channels including phone, email, and live chat regarding inquiries about gaming products and esports events. Offer comprehensive information about games, account issues, and payment processing. Accurately document customer interactions and solutions in our customer relationship management system. Work collaboratively with internal teams to resolve technical issues and ensure customer satisfaction. Stay updated on the latest trends in gaming and the esports industry. Collect customer feedback to improve our support services and product offerings. Engage in training sessions to gain proficiency with our gaming platforms and tools.

At Mercier Consultancy, we are thrilled to present an exciting opportunity for Nordic Speaking Content Moderators to join our Gaming Department in the vibrant city of Athens, Greece! In this engaging role, you will deliver outstanding support to our Nordic-speaking gaming community, ensuring they enjoy an unparalleled experience with our products and services.This position is ideal for individuals who are passionate about gaming and dedicated to providing excellent customer service. If you excel in a dynamic environment and have a deep love for video games, we want to connect with you!Key ResponsibilitiesAssist Nordic-speaking customers via phone, email, and chat with their gaming inquiries.Provide support for game-related issues, account management, and technical troubleshooting.Accurately document customer interactions and solutions in our CRM system.Collaborate with internal teams to swiftly resolve customer issues.Stay informed about gaming trends, product releases, and community feedback.Engage in training sessions to enhance product knowledge and customer service skills.

Join the dynamic team at Mercier Consultancy as a German Speaking Customer Support Representative in our Gaming & Sports Department! In this exciting entry-level position, you will serve as the primary contact for our German-speaking clientele, delivering outstanding support and guidance on their gaming and sports-related inquiries. Your role will be crucial in ensuring a smooth and enjoyable experience for our customers as they engage with our services.This role is ideal for individuals who are enthusiastic about gaming and sports and possess a strong commitment to customer satisfaction. You will work collaboratively with a team, assisting clients with their challenges while contributing to the growth of our vibrant community.

Join our dynamic team as a fluent German-speaking Customer Support Consultant in the banking sector, based in Athens, Greece!As a vital member of our Customer Service team, you will play a key role in delivering an exceptional customer experience to our German-speaking clientele.Your Key Responsibilities:Assist customers through various communication channels including phone, chat, and email.Act as an ambassador for our client while enhancing the product experience.Monitor and manage customer inquiries to ensure timely resolution.Maintain a high level of customer satisfaction at all times.Build and sustain professional relationships with partners.Strive to achieve targets set forth by the client and internal objectives.What We Are Looking For:Fluency in German is essential.Proficient written and verbal communication skills in English.Outstanding communication and interpersonal skills.Basic computer proficiency.Previous experience in customer service or similar roles is advantageous.A proactive attitude, eagerness to learn, and dependability are crucial for success in this position.Willingness to relocate to beautiful historic Athens, Greece, or be a local candidate.What We Offer:Comprehensive relocation support (including flight to Greece, 4-week accommodation, transportation assistance, and real estate fees covered).Attractive monthly salary with 2 additional salaries per year.Performance bonus every month.Health insurance package.Extensive training from certified professionals.Opportunities for professional growth and development.Participation in community and social responsibility events.Free online Greek language courses.Modern facilities with relaxing break areas for a comfortable work environment.Note: Only CVs in English will be considered.

About Kaizen GamingAt Kaizen Gaming, the driving force behind Betano, we stand as one of the leading GameTech companies globally, operating in 20 markets. Our mission is to harness the latest technology to deliver unparalleled experiences to millions of customers who rely on us for their entertainment.Our diverse team of over 2,700 professionals, representing 40+ nationalities across three continents, fosters an inclusive work environment. We are proud to be recognized among Europe's Best Workplaces and certified as a Great Place to Work in our offices. Here, every day presents new opportunities. Are you ready to unlock your potential?Role OverviewWe are looking for a passionate and seasoned Technical Project & Partner Manager to join our dynamic team. This position is perfect for a professional adept at managing relationships with external development vendors and possessing a comprehensive understanding of the technical project lifecycle within the iGaming sector.You will serve as the main point of contact for our key partners, managing technology projects from inception through completion while ensuring they are executed on schedule, within budget, and to the specified requirements. Additionally, you'll oversee relationships with external vendors, ensuring the delivery of top-notch services and products, optimizing vendor performance, and mitigating associated risks. The ideal candidate should be a strategic thinker with outstanding communication skills, a proven track record in project and vendor management, and a genuine enthusiasm for the online gaming industry.

Join us at fysiko-aerio, a premier leader in the Energy sector in Greece, where our customers are central to our mission. We are dedicated to innovating solutions that enhance customer satisfaction through our diverse range of products and services. In line with our growth strategy, we are expanding our team and are on the lookout for an experienced: IT Security EngineerKey Responsibilities:Lead security monitoring and incident response initiatives to ensure the swift detection and resolution of threats.Oversee the vulnerability management and patch governance processes to uphold system integrity.Manage cloud security operations, implementing robust controls and monitoring cloud environments effectively.Ensure the security of network and infrastructure, encompassing firewalls, IDS/IPS, and network segmentation.Administer identity and access management policies and procedures (IAM, PAM, MFA).Conduct compliance and risk assessments to meet regulatory and internal standards.Engage in security architecture and design reviews, including penetration testing.Promote security awareness and training initiatives to cultivate a strong security culture within the organization.

Join Mercier Consultancy in Athens as a Czech-Speaking Content Moderator in our vibrant Gaming & e-Sports Department! In this essential role, you will ensure a safe and enjoyable environment for our gaming community by monitoring content and interactions. Your contributions will be crucial in upholding our community standards and enhancing user experience.Fluency in Czech is essential for effectively communicating with our Czech-speaking users, helping to create a welcoming atmosphere and addressing any concerns promptly. Become part of a dedicated team that values player engagement and celebrates the exciting world of gaming and e-sports.Key Responsibilities Moderate user-generated content within the gaming and e-sports community in Czech. Assess content submissions and interactions to ensure adherence to community guidelines. Support players via forums and chat platforms, addressing inquiries and resolving issues. Identify and escalate instances of inappropriate behavior or content. Collaborate with colleagues to improve user experiences and community engagement. Stay updated on the latest gaming trends and e-sports developments for effective moderation. Promote a respectful and inclusive online community environment.

Become a part of Mercier Consultancy as a Norwegian Speaking Content Moderator within our vibrant Gaming & Esports Department located in the beautiful city of Athens, Greece! This thrilling opportunity allows you to significantly influence and nurture a lively and secure gaming community. As a content moderator, you will take the lead in reviewing diverse content and interactions within the esports sector, ensuring alignment with community standards.Your proficiency in Norwegian will empower you to effectively connect with our user base while upholding the integrity of discussions and content. Engage with fellow gaming enthusiasts, promoting a positive atmosphere while safeguarding the community from inappropriate content.Key Responsibilities Moderate and assess user-generated content within the gaming and esports community in Norwegian. Ensure adherence to community standards by evaluating content submissions and player interactions. Engage with players in forums and chats, providing support and addressing concerns. Identify and escalate instances of harmful behavior or content. Collaborate with team members to enhance user experiences and community engagement. Stay updated on the latest gaming trends and developments in esports for effective moderation. Contribute to fostering a respectful and inclusive community environment.

Become a vital part of the dynamic team at Mercier Consultancy as a Polish-Speaking Content Moderator within our Gaming & e-Sports Department, located in the vibrant city of Athens, Greece! In this thrilling position, you will play a key role in nurturing a positive and engaging gaming community. As a content moderator, your responsibilities will include overseeing and managing user-generated content to ensure compliance with community guidelines and standards.Your proficiency in Polish will enable you to interact effectively with our Polish-speaking gamers, ensuring their gaming experiences are enjoyable and secure. You will facilitate discussions and help maintain a respectful environment where players can express their enthusiasm for gaming and e-sports.

Join Mercier Consultancy as a Portuguese-Speaking Content Moderator in our cutting-edge Gaming & e-Sports Department located in Greece! This pivotal role is essential for cultivating a safe and engaging environment for gamers. As a content moderator, you will be tasked with reviewing, monitoring, and managing content to ensure it aligns with our community standards.Your fluent communication skills in Portuguese will be vital in connecting with our Portuguese-speaking audience, contributing to a positive and respectful atmosphere where players can flourish. Immerse yourself in the gaming universe and enhance the collective experience of our dynamic community.Key Responsibilities Moderate user-generated content within the gaming and e-sports community in Portuguese. Assess and guarantee that all content submissions and player interactions adhere to community guidelines. Engage with players on forums and chat platforms, providing support and addressing their queries. Identify and escalate inappropriate behavior or content when necessary. Collaborate with team members to improve user experiences and community engagement. Stay updated on the latest gaming trends and e-sports news for effective moderation. Promote a respectful and inclusive online environment for all players.

Join Bally's Intralot as a Cloud Engineer!As a Cloud Engineer in our dynamic team, you will play a pivotal role in managing innovative cloud solutions tailored for the vibrant gaming industry!Key ResponsibilitiesDesign, deploy, and manage cutting-edge cloud solutions utilizing Azure and AWS.Continuously monitor and enhance cloud infrastructure performance.Ensure security and compliance adhering to industry best practices.Collaborate with cross-functional teams for seamless cloud service integration into enterprise applications.Diagnose issues and contribute to initiatives focused on cost optimization.Note: Networking tasks are managed by a dedicated team; only fundamental knowledge is required for effective collaboration.

Join Our Innovative TeamOpenBet is a pioneering force in the global betting and gaming entertainment sector, collaborating with over 200 partners to deliver unforgettable winning experiences to millions of players around the globe. From facilitating bets during globally significant events such as the FIFA World Cup and the Super Bowl to innovating next-generation products like BetBuilder, we are committed to redefining player experiences with top-notch content, state-of-the-art technology, and advanced player protection mechanisms.With over 25 years of industry leadership, our robust platform supports some of the most recognized betting brands, ensuring peak performance with 100% uptime, exceptional scalability, and rapid processing speeds. Boasting 85 licenses and serving 20 World Lottery Association operators, our team of more than 1,200 professionals across 14 countries keeps us at the forefront of the industry.Your Role and ResponsibilitiesDesign and develop new features and functionalities for customer products and services, including generating unit tests as necessary;Maintain high standards of code quality for the products and services developed by your team;Participate in planning sessions and contribute valuable insights;Identify and escalate issues related to performance, security, and scalability that require significant improvement;Develop a comprehensive understanding of the system architecture and design components to meet product requirements;Align development processes with the technical methodologies prevalent in the broader organization;Utilize Agile development processes effectively;Collaborate within a self-organizing Agile team to create new features and functionalities for large-scale betting websites;Write robust, clean, and efficient code following practices such as Test-Driven Development (TDD);Gather and define customer requirements using Behavior-Driven Development (BDD) techniques;Create solutions that are modular, scalable, and portable.What You Bring to the TeamA Bachelor's degree in a relevant scientific discipline, preferably in computer science, engineering, or information systems from a reputable university;2-4 years of experience in a development environment;Proficiency in one or more major programming languages (such as Java, C/C++, Python, PHP, TCL) and a willingness to learn additional languages;Experience with Agile methodologies including Scrum, Lean, and Kanban;Strong teamwork and collaboration skills within an Agile team setting;Excellent communication skills, both verbal and written, including the ability to present to peers;A proactive attitude and innovative problem-solving abilities;Capability to adapt to changing priorities and deliver results.

Join Our TeamOpenBet stands at the forefront of global betting and gaming entertainment, collaborating with over 200 partners to deliver unforgettable winning experiences to millions worldwide. Whether it's processing bets during monumental events like the FIFA World Cup and Super Bowl or innovating next-generation products like BetBuilder, we are committed to continuously enhancing the player experience with top-tier content, state-of-the-art technology, and advanced player protection measures.With a legacy spanning over 25 years, our unparalleled platform has supported the most renowned betting brands, guaranteeing peak performance with 100% uptime, exceptional scalability, and rapid processing. Boasting 85 licenses and a robust client base of 20 World Lottery Association operators, our team of more than 1,200 professionals across 14 countries is at the heart of the industry. Elevate your career with OpenBet and become part of a global team that is shaping the future of betting entertainment.Your RoleWe are seeking an enthusiastic Operations Support Engineer to join our dynamic team. In this pivotal role, you will support, debug, and enhance the performance and functionality of our applications and systems operating in high-availability production environments. Your contributions will be vital as you work with our products and advance your career.Key ResponsibilitiesTake ownership of investigating various production issues at both application and database levels.Develop robust, well-structured solutions to production problems.Communicate investigation statuses effectively to the customer.Deploy fixes to production environments.Escalate issues to senior team members as needed.Assist in creating and maintaining support documentation, including FAQs, knowledge base articles, and troubleshooting guides.Participate in a rotational schedule that includes weekend and holiday work.Your ProfileIf you are the ideal candidate for the Operations Support Engineer position, you will possess:A Bachelor's degree in a relevant scientific discipline, preferably in computer science, engineering, or information systems from a reputable university.2-3 years of experience in an application support role, demonstrating a strong record in technical investigation and problem-solving.Hands-on experience with at least one major programming language (Java, J2EE, C, C++, Python, PHP, etc.) and SQL.Solid understanding of programming fundamentals (data structures, algorithms).Strong analytical and problem-solving capabilities.Excellent verbal and written communication skills.A quick-learning ability to adapt to new technologies, work independently, and manage workload effectively.

Join Mercier Consultancy as a Dutch Speaking Customer Support Representative in our dynamic Gaming & Sports Department! This entry-level role serves as the primary contact for our Dutch-speaking clients, delivering outstanding support and detailed information about our gaming and sports services. Your proficiency in Dutch will empower you to forge connections with our vibrant community of gamers and sports lovers.This opportunity is ideal for individuals who are enthusiastic about gaming and sports and thrive in a fast-paced environment. If you possess a passion for helping others and boast exceptional communication skills, we invite you to become part of our energetic team!

Join Mercier Consultancy as a German Speaking Customer Support Representative in our dynamic Gaming & Esports Department! In this exciting role, you will be the primary support contact for our German-speaking clients, assisting them with their gaming experiences and providing essential support related to esports events and platforms.If you are passionate about gaming and esports, and are committed to providing top-notch customer service, this is an ideal opportunity for you. Become a part of our vibrant team and help us elevate the gaming experience for our clients!Key Responsibilities Address customer inquiries in German through email, phone, and chat Guide clients with questions concerning gaming products, services, and events Accurately document client interactions and resolutions in our support system Collaborate with internal teams to troubleshoot and resolve complex issues Offer comprehensive information about game features, esports tournaments, and promotions Collect client feedback to drive improvements in our services Participate in ongoing training to remain informed about gaming trends and platform updates

Become a vital member of Mercier Consultancy as a French-Speaking Content Moderator within our exciting Gaming & e-Sports Department in Greece! This is an exceptional opportunity to contribute to a safe and inclusive environment for our gaming community. In your role, you will oversee user-generated content and interactions, ensuring they adhere to our community standards.Your fluency in French is crucial for effectively engaging with our French-speaking users, helping to foster a respectful atmosphere and addressing any concerns that may arise. Immerse yourself in the vibrant gaming world and collaborate with fellow enthusiasts to ensure an enjoyable experience for all players.Key ResponsibilitiesModerate user-generated content in the gaming and e-sports community in French.Review and evaluate content submissions and player interactions to uphold community guidelines.Assist players via forums and chat platforms, responding to queries and resolving issues.Identify and escalate instances of inappropriate behavior or content.Collaborate with team members to enhance user experiences and boost community engagement.Stay informed about the latest trends in gaming and e-sports for effective moderation.Promote a respectful and inclusive online environment for all users.