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Are you an experienced Document Control Specialist fluent in French? Join AECOM, a global leader in infrastructure and environmental solutions. In this role, you will play a crucial part in managing document control processes and ensuring compliance with quality standards.
Your expertise in document management and ability to communicate effectively in French will be key to our success. You will collaborate with various teams to maintain accurate records, streamline workflows, and support project documentation needs.
Are you an experienced Document Control Specialist fluent in French? Join AECOM, a global leader in infrastructure and environmental solutions. In this role, you will play a crucial part in managing document control processes and ensuring compliance with quality standards.Your expertise in document management and ability to communicate effectively in French …
Role Overview Veeam Software is hiring a Sales Development Representative for Strategic Accounts in Bucharest, Romania. This position centers on building connections with French-speaking prospects and introducing them to Veeam's solutions. What You Will Do Initiate conversations with potential clients in French, understanding their business needs Present Veeam’s offerings and generate interest among strategic accounts Develop and nurture relationships with French-speaking organizations Requirements Fluency in French Strong communication and sales skills
Join Our Innovative Team!WA.Technology is a leading B2B provider of comprehensive iGaming solutions, rapidly expanding our reach in emerging markets. Our cutting-edge iGaming platform offers turnkey solutions and standalone products that enable operators to seamlessly penetrate and thrive in growing markets.Our WA Platform is designed for scalability and customization, boasting over 75 game providers, more than 15,000 games, and supporting over 80 payment methods across various currencies. We empower operators to craft their unique Casino, Sportsbook, Lottery, and Fantasy businesses, ensuring they align with their vision. With offices across Europe and Latin America, we deliver localized support and expert insights to our clients.Our Work EnvironmentOur teams are strategically located in Malta, Lisbon, Sofia, London, and Bucharest. We embrace a hybrid work model that fosters in-person collaboration while providing the flexibility to work remotely as needed.Your Key ResponsibilitiesWe are seeking a Mid-Level Backend Developer (Java) to enhance the design, development, and maintenance of integrations connecting our platform with external systems. Your primary focus will be on ensuring all integrations are high-performing, stable, and fully compliant with our internal standards. You will design and implement robust backend components that facilitate seamless data flow, system interoperability, and long-term scalability, playing a crucial role in strengthening our platform's technical foundation.What We Expect From YouCollaborate with product owners, designers, and fellow developers to comprehend project requirements and translate them into technical specifications.Design and develop high-quality, scalable, and maintainable Java applications.Commit to writing clean, efficient, and well-documented code adhering to industry best practices.Conduct unit testing and debugging to ensure software reliability and performance.Continuously identify improvement opportunities and implement solutions to enhance software functionality and performance.Stay informed about the latest trends and technologies in backend development.
Work collaboratively with an onshore team in an Agile setting.Develop user stories in accordance with both business and technical specifications.Ensure high-quality deliverables at every stage of the development process.Provide prompt and clear progress updates to the team lead.Uphold commitments to prevent delays from cross-team dependencies.
Design, develop, test, and deploy high-quality software solutions focusing on front-end and back-end components of web applications utilizing Java, Angular, React, and related technologies.Engage with cross-functional teams to collect and analyze requirements, architect solutions, and implement features that align with business objectives.Contribute to code reviews, offering constructive feedback and ensuring compliance with coding standards and best practices.Identify and troubleshoot issues, implementing solutions to enhance the stability, performance, and security of applications.Remain informed about industry trends and emerging technologies, continuously enhancing technical skills and knowledge.
Join SoftwareMind as a Senior Back-end Software Engineer and enhance your skills in Java while learning Go! We are seeking a passionate individual to contribute to our dynamic team in Bucharest and help us build innovative solutions.
Veeam is recognized as the Data and AI Trust Company, dedicated to assisting organizations in comprehensively understanding, securing, and ensuring their data and AI are resilient, thus facilitating the safe and scalable acceleration of AI. As the leading entity in both data resilience and data security posture management, Veeam is engineered to integrate identity, data, security, and AI risk management. With headquarters in Seattle and a presence in over 30 countries, Veeam safeguards more than 550,000 customers globally, who rely on Veeam to maintain uninterrupted business operations. Join our dynamic team as we advance boldly together, fostering growth, learning, and making a significant impact for some of the largest brands worldwide.About the RoleThe Senior Sales Development Representative for Strategic Accounts collaborates closely with Veeam Account Executives to enhance our outreach within existing strategic accounts and to engage new prospective clients.The SDRs play a crucial role in qualifying marketing-generated demand, which is evidenced by interactions with marketing initiatives, specific actions taken, and meeting scoring criteria. These initial marketing interactions serve as a launchpad to identify and engage other members of the buying group in an outbound effort to further validate buying signals and assess potential opportunities.What You’ll DoGenerate new demand by identifying opportunities within the sales organization for pursuing potential leads.Qualify marketing-generated leads based on established criteria before transitioning qualified opportunities to account executives.Identify, validate, and connect with additional personas or stakeholders involved in the buying decision, sharing insights with the sales team.Nurture targeted groups of prospects for account executives using various engagement tactics to drive meaningful interactions and assess interest levels for potential opportunities.Adhere to all demand management-related service level agreements.Maintain and manage account information, prospecting, qualification, and nurturing activities using Salesforce CRM.Organize cadence workflows for all key players in opportunities, utilizing Salesforce for daily outreach, including calls, voicemails, social media, and emails.Foster strong collaboration with aligned sales teams.Engage in productive conversations with individuals representing the targeted buyer personas.Coordinate sales activities within the broader Veeam team.
Engage in the design and development of innovative features from front to back as a vital member of an agile/scrum team.Guarantee the creation of high-quality, scalable solutions by employing contemporary development methodologies, including clean coding practices, automated testing, monitoring, alerting, and a secure-by-design approach.Provide Level 3 support for applications in a production setting when necessary.Foster innovation by contributing fresh ideas to enhance the existing architecture, services, and processes.Continuously maintain and enhance the integration and delivery environment.Collaborate closely with the Front Office team to ensure the timely delivery of high-quality features.
Join our dynamic team at Software Mind as a Senior Back-end Software Engineer, where you will have the opportunity to work with cutting-edge technologies and collaborate on innovative projects. In this role, you will focus on Java development and infrastructure, contributing to the design and implementation of robust backend systems that support our applications.Your expertise will help us optimize our software solutions, ensuring high performance and scalability. If you are passionate about technology and eager to make a significant impact, we encourage you to apply!
Join our dynamic team at everience as a Service Desk Team Leader where you will play a pivotal role in managing our service desk operations. In this position, you will lead a skilled team, ensuring high-quality support for our clients while fostering a culture of excellence and continuous improvement.As a leader, you will be responsible for coordinating team efforts, optimizing processes, and driving performance metrics. Your fluency in French will be essential in communicating effectively with our diverse clientele.
Join Our Team as an IoT Embedded Java Engineer! At Qualysoft, we are looking for a skilled IoT Embedded Java Engineer to join our dynamic team. In this role, you will contribute to innovative projects that leverage cutting-edge technologies such as IoT, AI, and Cloud solutions. Your expertise will help us deliver high-quality software solutions across various industries.
Role Overview Axon is seeking a Senior Bilingual Technical Support Representative (French/English) based in Bucharest, Romania. This role supports Axon's mission to protect life by helping public safety agencies use advanced technology to serve their communities more effectively. About Axon Axon develops devices and cloud software for public safety, with a focus on innovation and collaboration. The company values honesty, empathy, and diverse perspectives from customers and communities. Axon aims to reduce administrative work for officers and speed up justice by integrating video and digital tools into police records. What You Will Do Act as a key contact for French-speaking clients and law enforcement partners in the U.S., Europe, and Francophone regions. Deliver technical support in both French and English via phone and email. Troubleshoot and resolve complex issues involving Axon hardware and software products. Ensure a culturally sensitive and professional customer experience. Collaborate with team members on projects to improve customer support and drive product adoption. Position Details Location: Bucharest, Romania Reports to: Director of International Support Direct Reports: None
At Cross Border Talents, we are pioneers in transforming customer experiences (CX) by leveraging advanced AI technology to redefine interactions for some of the world’s most innovative brands. Our distinctive methodology merges state-of-the-art digital solutions with human insight, delivering a holistic CX journey management across the Travel and High-Growth Tech industries.Position Overview:We invite you to become a vital member of our dynamic team as a Customer Experience Specialist within our multilingual BPO center. In this pivotal role, you will serve as the primary point of contact for our clients, driving our mission for international service excellence.Key Responsibilities:Deliver exceptional customer service through email and phone communications.Assist customers from leading airlines with inquiries related to flight modifications, cancellations, lost baggage, and claims.Engage with customers effectively in both Portuguese and English.Provide timely responses to customer inquiries.Maintain a consistently positive, empathetic, and professional demeanor.Ensure customer satisfaction through professional support.
The Functional Quality Assurance Specialist plays a pivotal role in overseeing the various phases of project implementation during the testing stage. The primary objective is to guarantee the quality of deliverables and uphold the commitments of the department. This role involves ensuring adherence to established procedures and best practices across all acceptance activities while actively contributing to their evolution.Key Responsibilities:Develop detailed scenarios and test cases within the test repository tool.Execute the Functional Approval Plan and meticulously document test outcomes.Identify relevant datasets and prepare the acceptance testing environment.Update and maintain business rules within the test repository tool.Engage in the creation and implementation of testing strategies.Collaborate with business analysts and developers to ensure alignment with deliverables.Contribute to the generation of the Quality Assurance Report.Prepare and validate the acceptance report.Draft user guides and configuration documentation.Conduct analysis and execution of Web Service/API tests.
Join our dynamic team at inetum2 as a Network Filtering Engineer where your skills in network security and filtering technologies will be crucial. You will collaborate with international clients, ensuring robust network solutions and optimizing security protocols. If you have a passion for technology and are fluent in French, we want to hear from you!
Join our dynamic team at inetum2 as a Manual Tester proficient in French! We are looking for a detail-oriented professional who excels in identifying software bugs and ensuring high-quality product delivery. In this role, you will collaborate with developers and product managers to enhance user experience through meticulous testing and quality assurance processes.
Who are we?WA.Technology is a leading B2B provider of innovative iGaming solutions, rapidly expanding its client base and partnerships in emerging markets. Our cutting-edge iGaming platform, coupled with comprehensive turnkey solutions and standalone products, empowers operators to swiftly penetrate or grow in new markets.The WA Platform is a highly scalable and customizable solution, boasting over 75 game providers, more than 15,000 games, and support for over 80 payment methods across multiple currencies. WA.Technology enables operators to design their own Casino, Sportsbook, Lottery, and Fantasy businesses precisely as they envision. With offices in various locations across Europe and Latin America, we provide our clients with localized support and expertise.Where and how we work?Our teams are strategically located in Malta, Lisbon (PT), Sofia (BG), London (UK), and Bucharest (RO). We embrace a hybrid work model that promotes regular in-person collaboration while offering the flexibility of remote work.Your role in our journey:As a Mid-Level Software Engineer (Java), you will play a crucial role in the design, development, and maintenance of integrations that connect our platform with various external systems. Your primary focus will be to ensure that all integrations are high-performing, stable, and compliant with our internal standards. You will be responsible for designing and implementing reliable backend components that facilitate smooth data flow, system interoperability, and long-term scalability. This position is pivotal in enhancing the technical backbone of our platform through the delivery of robust, high-quality, and resilient integration solutions.Responsibilities:Collaborate with product owners, designers, and fellow developers to comprehend project requirements and translate them into actionable technical specifications.Design and develop high-quality, scalable, and maintainable Java applications.Produce clean, efficient, and well-documented code adhering to industry best practices and coding standards.Conduct unit testing and debugging to guarantee the reliability and performance of software applications.Continuously identify improvement opportunities and implement solutions to enhance software functionality and performance.Stay informed about the latest trends and technologies in software development.
At crossbordertalents, we are pioneers in redefining customer experiences (CX) by leveraging the transformative power of AI. Our innovative methods blend state-of-the-art digital technologies with human insight, delivering a holistic CX journey management primarily focused on the Travel and High-Growth Tech sectors.Position Overview:We invite you to be part of our dynamic team as a Customer Experience Specialist within our diverse multilingual BPO center. As a vital contributor to our commitment to exceptional international service quality, you will serve as the first point of contact for our valued clients.Key Responsibilities:Deliver exceptional customer service through email and phone communications.Assist customers from leading airlines with flight modifications, cancellations, lost luggage, and claims through email and calls.Engage with customers in both French and English.Respond swiftly and effectively to customer inquiries.Uphold a positive, empathetic, and professional demeanor towards customers at all times.Guarantee customer satisfaction and provide expert support.
Join our dynamic team at WNS Global Services as a Bilingual Customer Service Representative. In this role, you will leverage your fluency in German or French to provide exceptional support to our international clients. You will be instrumental in ensuring customer satisfaction by effectively resolving inquiries and delivering top-notch service.Your responsibilities will include:Responding to customer queries via phone, email, or chat in German or French.Assisting customers with product information, troubleshooting, and account management.Collaborating with team members to enhance service quality and customer experience.
Your Role:Transform Challenges into Opportunities: When customers hesitate to accept our offerings, you will proactively engage with them via phone to comprehend their concerns, address objections, and win them back to our services.Guide the Customer Journey: You will expertly navigate customers through our processes, ensuring a seamless experience while successfully arranging their final evaluations at one of our numerous branches across Germany and Austria.Boost Sales: Your mission will be to convert customer interest into actionable outcomes, driving sales and enhancing customer satisfaction.Build Lasting Trust: As the initial point of contact, you will go above and beyond to ensure our clients' expectations are not only met but consistently exceeded, turning leads into loyal customers.
Are you an experienced Document Control Specialist fluent in French? Join AECOM, a global leader in infrastructure and environmental solutions. In this role, you will play a crucial part in managing document control processes and ensuring compliance with quality standards.Your expertise in document management and ability to communicate effectively in French …
Role Overview Veeam Software is hiring a Sales Development Representative for Strategic Accounts in Bucharest, Romania. This position centers on building connections with French-speaking prospects and introducing them to Veeam's solutions. What You Will Do Initiate conversations with potential clients in French, understanding their business needs Present Veeam’s offerings and generate interest among strategic accounts Develop and nurture relationships with French-speaking organizations Requirements Fluency in French Strong communication and sales skills
Join Our Innovative Team!WA.Technology is a leading B2B provider of comprehensive iGaming solutions, rapidly expanding our reach in emerging markets. Our cutting-edge iGaming platform offers turnkey solutions and standalone products that enable operators to seamlessly penetrate and thrive in growing markets.Our WA Platform is designed for scalability and customization, boasting over 75 game providers, more than 15,000 games, and supporting over 80 payment methods across various currencies. We empower operators to craft their unique Casino, Sportsbook, Lottery, and Fantasy businesses, ensuring they align with their vision. With offices across Europe and Latin America, we deliver localized support and expert insights to our clients.Our Work EnvironmentOur teams are strategically located in Malta, Lisbon, Sofia, London, and Bucharest. We embrace a hybrid work model that fosters in-person collaboration while providing the flexibility to work remotely as needed.Your Key ResponsibilitiesWe are seeking a Mid-Level Backend Developer (Java) to enhance the design, development, and maintenance of integrations connecting our platform with external systems. Your primary focus will be on ensuring all integrations are high-performing, stable, and fully compliant with our internal standards. You will design and implement robust backend components that facilitate seamless data flow, system interoperability, and long-term scalability, playing a crucial role in strengthening our platform's technical foundation.What We Expect From YouCollaborate with product owners, designers, and fellow developers to comprehend project requirements and translate them into technical specifications.Design and develop high-quality, scalable, and maintainable Java applications.Commit to writing clean, efficient, and well-documented code adhering to industry best practices.Conduct unit testing and debugging to ensure software reliability and performance.Continuously identify improvement opportunities and implement solutions to enhance software functionality and performance.Stay informed about the latest trends and technologies in backend development.
Work collaboratively with an onshore team in an Agile setting.Develop user stories in accordance with both business and technical specifications.Ensure high-quality deliverables at every stage of the development process.Provide prompt and clear progress updates to the team lead.Uphold commitments to prevent delays from cross-team dependencies.
Design, develop, test, and deploy high-quality software solutions focusing on front-end and back-end components of web applications utilizing Java, Angular, React, and related technologies.Engage with cross-functional teams to collect and analyze requirements, architect solutions, and implement features that align with business objectives.Contribute to code reviews, offering constructive feedback and ensuring compliance with coding standards and best practices.Identify and troubleshoot issues, implementing solutions to enhance the stability, performance, and security of applications.Remain informed about industry trends and emerging technologies, continuously enhancing technical skills and knowledge.
Join SoftwareMind as a Senior Back-end Software Engineer and enhance your skills in Java while learning Go! We are seeking a passionate individual to contribute to our dynamic team in Bucharest and help us build innovative solutions.
Veeam is recognized as the Data and AI Trust Company, dedicated to assisting organizations in comprehensively understanding, securing, and ensuring their data and AI are resilient, thus facilitating the safe and scalable acceleration of AI. As the leading entity in both data resilience and data security posture management, Veeam is engineered to integrate identity, data, security, and AI risk management. With headquarters in Seattle and a presence in over 30 countries, Veeam safeguards more than 550,000 customers globally, who rely on Veeam to maintain uninterrupted business operations. Join our dynamic team as we advance boldly together, fostering growth, learning, and making a significant impact for some of the largest brands worldwide.About the RoleThe Senior Sales Development Representative for Strategic Accounts collaborates closely with Veeam Account Executives to enhance our outreach within existing strategic accounts and to engage new prospective clients.The SDRs play a crucial role in qualifying marketing-generated demand, which is evidenced by interactions with marketing initiatives, specific actions taken, and meeting scoring criteria. These initial marketing interactions serve as a launchpad to identify and engage other members of the buying group in an outbound effort to further validate buying signals and assess potential opportunities.What You’ll DoGenerate new demand by identifying opportunities within the sales organization for pursuing potential leads.Qualify marketing-generated leads based on established criteria before transitioning qualified opportunities to account executives.Identify, validate, and connect with additional personas or stakeholders involved in the buying decision, sharing insights with the sales team.Nurture targeted groups of prospects for account executives using various engagement tactics to drive meaningful interactions and assess interest levels for potential opportunities.Adhere to all demand management-related service level agreements.Maintain and manage account information, prospecting, qualification, and nurturing activities using Salesforce CRM.Organize cadence workflows for all key players in opportunities, utilizing Salesforce for daily outreach, including calls, voicemails, social media, and emails.Foster strong collaboration with aligned sales teams.Engage in productive conversations with individuals representing the targeted buyer personas.Coordinate sales activities within the broader Veeam team.
Engage in the design and development of innovative features from front to back as a vital member of an agile/scrum team.Guarantee the creation of high-quality, scalable solutions by employing contemporary development methodologies, including clean coding practices, automated testing, monitoring, alerting, and a secure-by-design approach.Provide Level 3 support for applications in a production setting when necessary.Foster innovation by contributing fresh ideas to enhance the existing architecture, services, and processes.Continuously maintain and enhance the integration and delivery environment.Collaborate closely with the Front Office team to ensure the timely delivery of high-quality features.
Join our dynamic team at Software Mind as a Senior Back-end Software Engineer, where you will have the opportunity to work with cutting-edge technologies and collaborate on innovative projects. In this role, you will focus on Java development and infrastructure, contributing to the design and implementation of robust backend systems that support our applications.Your expertise will help us optimize our software solutions, ensuring high performance and scalability. If you are passionate about technology and eager to make a significant impact, we encourage you to apply!
Join our dynamic team at everience as a Service Desk Team Leader where you will play a pivotal role in managing our service desk operations. In this position, you will lead a skilled team, ensuring high-quality support for our clients while fostering a culture of excellence and continuous improvement.As a leader, you will be responsible for coordinating team efforts, optimizing processes, and driving performance metrics. Your fluency in French will be essential in communicating effectively with our diverse clientele.
Join Our Team as an IoT Embedded Java Engineer! At Qualysoft, we are looking for a skilled IoT Embedded Java Engineer to join our dynamic team. In this role, you will contribute to innovative projects that leverage cutting-edge technologies such as IoT, AI, and Cloud solutions. Your expertise will help us deliver high-quality software solutions across various industries.
Role Overview Axon is seeking a Senior Bilingual Technical Support Representative (French/English) based in Bucharest, Romania. This role supports Axon's mission to protect life by helping public safety agencies use advanced technology to serve their communities more effectively. About Axon Axon develops devices and cloud software for public safety, with a focus on innovation and collaboration. The company values honesty, empathy, and diverse perspectives from customers and communities. Axon aims to reduce administrative work for officers and speed up justice by integrating video and digital tools into police records. What You Will Do Act as a key contact for French-speaking clients and law enforcement partners in the U.S., Europe, and Francophone regions. Deliver technical support in both French and English via phone and email. Troubleshoot and resolve complex issues involving Axon hardware and software products. Ensure a culturally sensitive and professional customer experience. Collaborate with team members on projects to improve customer support and drive product adoption. Position Details Location: Bucharest, Romania Reports to: Director of International Support Direct Reports: None
At Cross Border Talents, we are pioneers in transforming customer experiences (CX) by leveraging advanced AI technology to redefine interactions for some of the world’s most innovative brands. Our distinctive methodology merges state-of-the-art digital solutions with human insight, delivering a holistic CX journey management across the Travel and High-Growth Tech industries.Position Overview:We invite you to become a vital member of our dynamic team as a Customer Experience Specialist within our multilingual BPO center. In this pivotal role, you will serve as the primary point of contact for our clients, driving our mission for international service excellence.Key Responsibilities:Deliver exceptional customer service through email and phone communications.Assist customers from leading airlines with inquiries related to flight modifications, cancellations, lost baggage, and claims.Engage with customers effectively in both Portuguese and English.Provide timely responses to customer inquiries.Maintain a consistently positive, empathetic, and professional demeanor.Ensure customer satisfaction through professional support.
The Functional Quality Assurance Specialist plays a pivotal role in overseeing the various phases of project implementation during the testing stage. The primary objective is to guarantee the quality of deliverables and uphold the commitments of the department. This role involves ensuring adherence to established procedures and best practices across all acceptance activities while actively contributing to their evolution.Key Responsibilities:Develop detailed scenarios and test cases within the test repository tool.Execute the Functional Approval Plan and meticulously document test outcomes.Identify relevant datasets and prepare the acceptance testing environment.Update and maintain business rules within the test repository tool.Engage in the creation and implementation of testing strategies.Collaborate with business analysts and developers to ensure alignment with deliverables.Contribute to the generation of the Quality Assurance Report.Prepare and validate the acceptance report.Draft user guides and configuration documentation.Conduct analysis and execution of Web Service/API tests.
Join our dynamic team at inetum2 as a Network Filtering Engineer where your skills in network security and filtering technologies will be crucial. You will collaborate with international clients, ensuring robust network solutions and optimizing security protocols. If you have a passion for technology and are fluent in French, we want to hear from you!
Join our dynamic team at inetum2 as a Manual Tester proficient in French! We are looking for a detail-oriented professional who excels in identifying software bugs and ensuring high-quality product delivery. In this role, you will collaborate with developers and product managers to enhance user experience through meticulous testing and quality assurance processes.
Who are we?WA.Technology is a leading B2B provider of innovative iGaming solutions, rapidly expanding its client base and partnerships in emerging markets. Our cutting-edge iGaming platform, coupled with comprehensive turnkey solutions and standalone products, empowers operators to swiftly penetrate or grow in new markets.The WA Platform is a highly scalable and customizable solution, boasting over 75 game providers, more than 15,000 games, and support for over 80 payment methods across multiple currencies. WA.Technology enables operators to design their own Casino, Sportsbook, Lottery, and Fantasy businesses precisely as they envision. With offices in various locations across Europe and Latin America, we provide our clients with localized support and expertise.Where and how we work?Our teams are strategically located in Malta, Lisbon (PT), Sofia (BG), London (UK), and Bucharest (RO). We embrace a hybrid work model that promotes regular in-person collaboration while offering the flexibility of remote work.Your role in our journey:As a Mid-Level Software Engineer (Java), you will play a crucial role in the design, development, and maintenance of integrations that connect our platform with various external systems. Your primary focus will be to ensure that all integrations are high-performing, stable, and compliant with our internal standards. You will be responsible for designing and implementing reliable backend components that facilitate smooth data flow, system interoperability, and long-term scalability. This position is pivotal in enhancing the technical backbone of our platform through the delivery of robust, high-quality, and resilient integration solutions.Responsibilities:Collaborate with product owners, designers, and fellow developers to comprehend project requirements and translate them into actionable technical specifications.Design and develop high-quality, scalable, and maintainable Java applications.Produce clean, efficient, and well-documented code adhering to industry best practices and coding standards.Conduct unit testing and debugging to guarantee the reliability and performance of software applications.Continuously identify improvement opportunities and implement solutions to enhance software functionality and performance.Stay informed about the latest trends and technologies in software development.
At crossbordertalents, we are pioneers in redefining customer experiences (CX) by leveraging the transformative power of AI. Our innovative methods blend state-of-the-art digital technologies with human insight, delivering a holistic CX journey management primarily focused on the Travel and High-Growth Tech sectors.Position Overview:We invite you to be part of our dynamic team as a Customer Experience Specialist within our diverse multilingual BPO center. As a vital contributor to our commitment to exceptional international service quality, you will serve as the first point of contact for our valued clients.Key Responsibilities:Deliver exceptional customer service through email and phone communications.Assist customers from leading airlines with flight modifications, cancellations, lost luggage, and claims through email and calls.Engage with customers in both French and English.Respond swiftly and effectively to customer inquiries.Uphold a positive, empathetic, and professional demeanor towards customers at all times.Guarantee customer satisfaction and provide expert support.
Join our dynamic team at WNS Global Services as a Bilingual Customer Service Representative. In this role, you will leverage your fluency in German or French to provide exceptional support to our international clients. You will be instrumental in ensuring customer satisfaction by effectively resolving inquiries and delivering top-notch service.Your responsibilities will include:Responding to customer queries via phone, email, or chat in German or French.Assisting customers with product information, troubleshooting, and account management.Collaborating with team members to enhance service quality and customer experience.
Your Role:Transform Challenges into Opportunities: When customers hesitate to accept our offerings, you will proactively engage with them via phone to comprehend their concerns, address objections, and win them back to our services.Guide the Customer Journey: You will expertly navigate customers through our processes, ensuring a seamless experience while successfully arranging their final evaluations at one of our numerous branches across Germany and Austria.Boost Sales: Your mission will be to convert customer interest into actionable outcomes, driving sales and enhancing customer satisfaction.Build Lasting Trust: As the initial point of contact, you will go above and beyond to ensure our clients' expectations are not only met but consistently exceeded, turning leads into loyal customers.
