Installment Account Manager

Job Purpose:As the Installment Account Manager, you will spearhead the management and enhancement of our relationships with installment providers, driving sales growth and ensuring seamless operations, compliance, and improved profitability of our installment offerings across diverse channels including physical stores, e-commerce platforms, and mobile applic…

As a Lead Customer Success Engineer, you will play a pivotal role in steering the technical processes that enhance the customer journey, ensuring optimal customer satisfaction and success.Key Responsibilities:Deliver exceptional customer support for our range of products and services.Create and implement top-tier support strategies for our expanding customer base.Address client issues promptly, providing technical support until resolution.Document detailed processes to assist in issue resolution.Coordinate with other teams to secure additional resources needed to resolve issues effectively.Generate and share bi-monthly status updates and system health evaluations with clients.Comprehend project goals and desired outcomes thoroughly.Analyze complex customer technical requirements.Provide expert guidance on product utilization.Respond to customer inquiries via tickets and chat.Offer insightful feedback on customer needs and requirements to relevant internal stakeholders.Internal Collaborations:Support Team MembersProduct TeamServices TeamTesting TeamQuality TeamUI/UX TeamExternal Interactions:Engage with customers through our ticketing system.Please Note: The relationships outlined above are fundamental to the role and may be adjusted as necessary to meet business needs.

Job Description:As a Lead Technical Engineer, you will play a pivotal role in shaping the solution architecture and design to meet product requirements and exceed customer expectations. Your responsibilities will include implementing, reviewing design implementations, and collaborating with the team on documentation.You will ensure that both functional and non-functional technical specifications are met, maximizing performance and security of the developed software from the early stages of the project lifecycle.In this role, you will establish coding and design standards, develop and execute tests to validate that the team’s design meets system requirements, and ensure the utmost robustness and quality. You will also be responsible for reviewing and testing the code produced by software engineers.Providing coaching, mentorship, and developmental plans will be a key focus, along with the introduction of new technologies to enhance team capabilities.Your contributions will extend to estimating technical tasks, ensuring compliance with organizational processes and standards, and reviewing technical solutions and estimates provided by presales during proposals.Ownership and responsibility for the continuous improvement of organizational practices and processes will be paramount.

Embark on an exhilarating career path with B.TECH, a leading entity that embodies Stability and Security, Continuous Development and Growth, and a Culture of Innovation and Creativity.We invite you to seize an extraordinary opportunity to become part of our team as a B2B Account Manager!Role Overview:In this full-time position, you will oversee a diverse array of accounts. Your main focus will be to cultivate and sustain long-lasting relationships with clients, aligning their business needs with our offerings, while propelling sales growth. Utilize your expertise and network to deliver exceptional results.Key Responsibilities: Seek out and capitalize on new business opportunities within existing accounts, while also expanding the customer base. Forge and uphold robust relationships with key stakeholders and decision-makers. Surpass sales targets and performance metrics consistently. Craft and present tailored solutions that meet client demands. Conduct periodic account reviews, offering insights and recommendations for improvement. Work in close collaboration with cross-functional teams to ensure account success and enhance customer satisfaction. Generate and present comprehensive reports on account health, sales activities, and forecasts. Manage client inquiries promptly and professionally.

Envision Employment Solutions is excited to announce an opening for a Pre-Sales & Client Success Consultant to join our esteemed partner, a global frontrunner in software development.Position Overview:The Pre-Sales & Client Success Consultant will be pivotal in enhancing the client journey, guiding them from initial product demonstrations to ensuring post-sale satisfaction. This role involves defining processes, creating templates, and establishing communication standards to support scalable team operations.Key Responsibilities:Pre-Sales ActivitiesConduct engaging product demonstrations for potential clients based in the Gulf region, both remotely and occasionally in-person.Lead insightful discovery meetings to identify client needs and qualify prospects.Customize demo environments and presentation materials tailored to each client's unique context.Assist the sales lead in advancing deals; direct closure is not required.Client EngagementServe as the primary liaison for clients following demonstrations and post-sale.Organize regular check-ins, gather feedback, and manage any escalations effectively.Develop and nurture strong relationships with client stakeholders across the Gulf region.Occasionally travel to client sites within the Gulf for strategic discussions or onboarding sessions.Internal CollaborationConvert client feedback into structured briefs for the Business Analyst/Project Management team.Collaborate with product and technical teams to align on client timelines and expectations.Systematically document client interactions, requests, and results for organizational clarity.Contribute to the development of client communication templates and demo playbooks as the inaugural hire.Candidate Requirements:Proficient in English, with strong written and verbal communication skills suitable for engaging Gulf clients.3 to 5 years of experience in a client-facing role such as pre-sales, account management, or customer success.Able to conduct live product demonstrations with minimal guidance.Excellent organizational abilities, capable of managing multiple clients and follow-ups concurrently.Basic technical understanding of SaaS concepts and APIs, enabling discussion of product features without deep engineering knowledge.Experience with Gulf-based clients is preferred.Background in a SaaS or software product environment.A degree in Management Information Systems, Computer Science, Business Administration, or a related field combining technology and business knowledge.Experience working with or alongside product and technical teams.Fluency in Arabic is advantageous for building client relationships in the Gulf region.Familiarity with CRM tools or client tracking systems is beneficial.Experience in pioneering a role and establishing processes from the ground up.

Key ResponsibilitiesArchitect and implement scalable and dependable data pipeline solutions.Prioritize and manage daily tasks in alignment with sprint planning outcomes.Collaborate with various commercial teams to deliver tailored customer offerings.Guarantee timely delivery of high-quality outputs.Plan releases and provide comprehensive support for deployed packages.

Join Our Team as a Senior AWS Platform Engineer!Are you a talented engineer with a passion for cloud technologies? We’re seeking an experienced Senior AWS Platform Engineer to develop and maintain robust platforms utilizing AWS services, with a focus on best practices in scalability, reliability, and security.Design and implement platforms using AWS services to ensure optimal performance and security.Deploy and configure Windows and Linux servers using Infrastructure as Code and modern DevSecOps methodologies.Automate deployment and configuration of third-party software with configuration management tools.Manage and maintain Container Orchestration environments through Infrastructure as Code.Collaborate with fellow platform engineers, offering mentorship and guidance to junior team members.Conduct thorough code reviews to uphold high standards of quality and maintainability.Engage with a community of engineers to foster continuous improvement and knowledge sharing.

Job Overview: We are seeking a highly skilled Senior Quality Assurance Engineer to join our dynamic team at ssc-hr. In this remote role, you will play a critical part in ensuring the highest quality of our systems and applications by meticulously planning and executing comprehensive testing. Your primary focus will be on automated testing to enhance product stability and reliability, particularly in large and complex projects.Key Responsibilities:Develop and implement robust test plans and testing strategies to ensure quality benchmarks are met.Conduct functional, integration, and user acceptance testing to validate system performance.Design and implement innovative automation testing frameworks to streamline processes.Thoroughly document and track defects, collaborating closely with development teams to ensure timely resolution.Engage with highly complex systems and applications, enhancing their performance and reliability.Continuously improve quality assurance processes and test automation methodologies.Actively contribute to enhancing the overall quality of product releases.

About UsWelcome to Foodics! We are a pioneering restaurant management platform and payment technology provider. Established in 2014, our headquarters is located in Riyadh, with a presence across five countries including the UAE, Egypt, Jordan, and Kuwait. Currently, we proudly serve clients and partners in over 35 countries globally. Our innovative solutions have successfully processed more than 6 billion orders, positioning Foodics as one of the fastest-growing SaaS companies from the MENA region. Recently, we secured three funding rounds, the latest raising $170 million, marking the largest SaaS funding round in MENA, enhancing our ability to innovate and better serve business owners.Role OverviewAs a Senior Cloud Infrastructure Engineer, you will collaborate with multiple departments to develop tools that provision, deploy, and monitor our diverse systems. You will oversee the entire process, from designing and implementing systems software to analyzing data for improvements. Your role will entail creating and integrating cloud-based applications that meet company requirements, ensuring secure communication and data access for all network users. You will work closely with cross-functional teams at Foodics to understand their needs and guide them in building a more resilient platform.Key ResponsibilitiesDesign scalable, secure, and highly available infrastructure on public cloud platforms (AWS, Azure, GCP).Lead the design and implementation of Infrastructure as Code (IaC) practices utilizing tools like Terraform, AWS CloudFormation, or Azure Resource Manager.Manage and monitor cloud-based systems and services, ensuring optimal performance and uptime.Automate infrastructure provisioning, configuration, and maintenance.Implement security best practices for cloud infrastructures, including identity management, encryption, and network security.Develop and maintain observability tools (e.g., CloudWatch, Prometheus, Datadog).Lead incident response, root cause analysis, and documentation for infrastructure outages.What We Seek5+ years of relevant experience.Expertise in Infrastructure as Code (IaC) using tools like Terraform, AWS CloudFormation, or Azure Resource Manager (ARM).Demonstrable experience in automating infrastructure provisioning, configuration, and maintenance through scripting or orchestration tools.Strong understanding of cloud security best practices, including identity and access management (IAM), data encryption, and network security.Hands-on experience with monitoring and observability tools such as CloudWatch, Prometheus, or Datadog.Solid knowledge of high-availability architecture design and performance optimization.

Join Sumerge as a Senior Software Solution Architect, where you will be integral in defining the technical trajectory of our innovative projects. This prestigious role demands extensive knowledge in cloud-native technologies, microservices architecture, and DevOps methodologies. You will be charged with crafting resilient and scalable software solutions, leading the development of sophisticated cloud-based applications, and ensuring the adoption of advanced technologies and practices, including event streaming and Kafka. Your expertise will be essential in articulating architectural approaches and collaborating effectively with both technical teams and non-technical stakeholders to propel project success and drive innovation. This role requires not only strong technical skills but also outstanding leadership and communication abilities to guide teams toward achieving ambitious technical objectives.

Join our dynamic Architectural Graphic Design team as a Senior Quality Assurance Specialist, where your expertise will ensure the utmost accuracy and excellence in all graphic design deliverables, particularly unit mock-ups. Your role will involve a meticulous examination of data, dimensions, materials, and specifications within mock-ups to confirm they align with architectural plans and client expectations. The ideal candidate will showcase exceptional detail orientation, a sharp eye for inconsistencies, and the capability to provide constructive feedback to enhance the design team's output.Key Responsibilities: Data Accuracy Verification: Conduct comprehensive reviews of unit mock-ups, including 2D drawings, 3D renderings, and other graphic representations, ensuring accuracy of data, dimensions, materials, finishes, and all specified details against source documents such as architectural plans and client briefs. Quality Control & Standards: Develop and uphold quality assurance procedures and standards for all graphic design outputs, ensuring consistency and adherence to best practices within the industry. Revision & Editing Review: Carefully review all modifications made to mock-ups by the graphic design team, validating that changes are accurately implemented and that no new errors are introduced. Discrepancy Identification: Actively identify and document discrepancies, errors, or inconsistencies within the mock-ups, providing clear and actionable feedback to the design team. Feedback & Collaboration: Work closely with architectural graphic designers, architects, and project managers to clarify requirements, resolve issues, and ensure successful implementation of corrections. Documentation: Keep comprehensive records of quality checks, identified issues, and resolutions to facilitate progress tracking and contribute to ongoing improvements. Process Improvement: Engage in continuous enhancement of quality assurance processes and workflows within the graphic design team. Final Approval: Provide final quality assurance approval for unit mock-ups prior to client submissions or internal sign-offs.

Senior / Lead DevOps EngineerAbout Xenon7Xenon7 is a pioneering technology partner in Egypt, dedicated to driving large-scale digital transformation initiatives in collaboration with top-tier banks. Our mission is to modernize technology platforms, enhance system reliability, and elevate digital capabilities within the banking sector.In this role, you will engage in a mission-critical banking environment, contributing to innovative solutions that operate on an enterprise scale while adhering to regulated frameworks.Engagement DetailsClient: Leading bank in the banking/fintech domainWorking hours: 8 hours per day, 5 days a weekEngagement type: ContractorCompensation: Hourly rate, calculated and paid on a monthly basisRole OverviewWe are in search of a Senior or Lead DevOps Engineer to enhance the bank's DevOps and platform capabilities. The ideal candidate will possess a strong hands-on skill set, an ownership mindset, and prior experience in banking or fintech environments.Technical EnvironmentAzure DevOps & CI/CD pipelinesKubernetes / OpenShiftGitOps using ArgoCDHelmMonitoring & observability with Grafana and PrometheusLogging stack (EFK – Elasticsearch, Fluentd, Kibana)

Join Our Team as a Senior Onboarding Specialist!At elmenus, we are revolutionizing the way food lovers discover and order their favorite meals. Our platform connects diners with a variety of restaurants, tailoring the experience to individual tastes and preferences. We are passionate about highlighting the best culinary offerings within each city.As a Senior Onboarding Specialist, you will play a pivotal role in managing and nurturing partnerships with restaurant clients. Your expertise will ensure a seamless onboarding process, enhance client satisfaction, and contribute to revenue growth. You will be responsible for the entire onboarding lifecycle—from contract signing to full activation of services—while employing strategic growth initiatives to maximize client performance.Your day-to-day responsibilities will include onboarding new restaurant partners, analyzing performance data, developing growth strategies, addressing client inquiries, and collaborating with internal teams to provide exceptional service. This role calls for excellent organizational and interpersonal skills to foster positive relationships and drive business success.

We are looking for a highly skilled and experienced Architecture Site Engineer to join our team in Cairo. This pivotal role involves overseeing the architectural execution on-site, ensuring that all activities align with design specifications and project standards. The successful candidate will be instrumental in managing execution drawings, collaborating with various stakeholders, and ensuring that work progresses on schedule while adhering to quality benchmarks.

Role overview dopay-8 is looking for a Senior DevOps Infrastructure Engineer in Cairo. This role focuses on building and supporting infrastructure that keeps systems performing well as they scale. The position works closely with both software development and IT teams. Main responsibilities Design, implement, and maintain infrastructure to support business needs Monitor and tune systems for performance and scalability Work with developers and IT to streamline operations and improve deployment workflows Support continuous integration and delivery pipelines

About the Role:Join Thndr as a Senior DevOps and Infrastructure Engineer and become part of our dynamic fintech team. We are seeking a candidate with extensive knowledge and hands-on experience in cloud infrastructure, containerization, networking, and DevOps best practices. The perfect fit for this role will be a strategic thinker who can design, implement, and lead a comprehensive DevOps and infrastructure strategy across both cloud and on-premise environments. You will be instrumental in developing scalable, resilient, and secure systems that support our critical financial applications.What You'll Do:Design, implement, and manage scalable, secure, and highly available infrastructure across AWS and on-premise environments.Lead the strategy for containerization and orchestration utilizing Docker and Kubernetes, ensuring best practices for deployment, scaling, and security.Create and oversee complex networking solutions, including VPCs, subnets, routing, firewalls, VPNs, load balancers, PrivateLinks, Direct Connect, and AWS Secure VPN setups, as well as hybrid cloud connectivity.Develop and maintain CI/CD pipelines for applications and infrastructure with automated testing and deployment.Create and manage infrastructure-as-code for scalable, multi-region infrastructures using Terraform and Terragrunt, ensuring modularity and automation.Establish monitoring, observability, and alerting for all infrastructure components, focusing on proactive issue detection and resolution.Collaborate with development, security, and data teams to facilitate seamless production releases.Mentor and provide guidance to junior DevOps engineers on best practices across cloud, networking, DevOps, and monitoring.Build a deep understanding across multiple domains (Infrastructure, development, security, operations) to design cohesive DevOps solutions.Drive DevOps initiatives by aligning technical, business, and operational perspectives for efficient infrastructure delivery.

As a Senior Quality Assurance Engineer at Brimore, you will play a pivotal role in maintaining the highest standards of quality for our products and features. Your responsibilities will include:Ensuring product quality by assessing risks and maintaining high-quality thresholds for all features.Developing and enhancing quality control processes to provide effective testing signals and scale testing across all products.Establishing quality metrics and implementing measures to evaluate test effectiveness, testing efficiency, and overall product quality.Collaborating with project team members in various testing phases including functional, system integration, unit, regression, load, performance, and user acceptance testing.

At dubizzle Egypt, we pride ourselves on being the premier online marketplace for buying and selling within the region. Our mission is to enhance people's lives by streamlining transactions and uncovering valuable opportunities for individuals and businesses alike. We are committed to bolstering local economies, empowering small enterprises, and guiding everyone towards making informed decisions that benefit themselves, the market, and the environment.As part of the dubizzle family, we are aligned with some of the most reputable classified brands in the industry. Together, we serve over 160 million monthly users who rely on us to deliver the best platform tailored to their needs.In the capacity of Sales Account Manager, your primary objective will be to identify new business opportunities by establishing and nurturing relationships with potential clients. You will be responsible for converting leads generated from marketing initiatives and consistently meeting sales targets. Your role will involve fostering robust client relationships and ensuring exceptional after-sales service, ultimately driving sales and supporting the long-term growth of dubizzle.Your Responsibilities: Effectively communicate to manage client expectations and guarantee a superior dubizzle experience. Consistently meet monthly targets related to client renewal and acquisition. Develop expertise in the Egyptian Real Estate market by merging on-ground insights with dubizzle’s overarching data. Expand our market share by promoting our products to new clients. Organize and conduct client meetings for acquisitions, renewals, and upgrades. Enhance client satisfaction through dedicated account management services. Regularly maintain a reporting dashboard to encapsulate all sales activities. Collaborate with Finance, Customer Support, Legal, and Marketing teams to address any sales-related or client issues. Gather market insights and stay informed about local laws and development news.

At dubizzle Egypt, we pride ourselves on being the premier online marketplace in the region, dedicated to enhancing lives by simplifying transactions and uncovering valuable opportunities for individuals and businesses alike. Our mission is to fortify local economies, empower small enterprises, and assist everyone in making informed choices that benefit themselves, the market, and the environment.As a part of the dubizzle family, we belong to a robust collective of eight classified brands, attracting over 160 million monthly users who rely on our commitment to delivering the optimal platform for their needs.In the position of Sales Account Manager, your primary objective will be to discover new business avenues by engaging and nurturing relationships with prospective clients. You will play a vital role in generating leads from marketing efforts and achieving sales targets. Establishing strong customer relationships and ensuring excellent after-sales service will be key to your success. Ultimately, your efforts will drive sales and contribute to the long-term growth of Bayut.Key Responsibilities:Communicate effectively to align clients' expectations and ensure they enjoy an exceptional dubizzle experience.Consistently meet monthly targets for both renewals and acquisitions.Develop expertise in the Egyptian real estate market by integrating local insights with dubizzle's comprehensive data.Expand our market share by promoting our services to new clients.Organize and conduct meetings with clients to discuss acquisitions, renewals, and upgrades.Enhance client satisfaction through diligent account management.Regularly update the reporting dashboard to reflect all sales activities.Collaborate with the Finance, Customer Support, Legal, and Marketing departments on any sales or client-related concerns.Gather market intelligence and stay informed on legislative changes and local development news.

Join Nawy Real Estate as a Partnership Manager and become a pivotal contributor to our company's growth and innovation. In this role, you will spearhead the development and management of strategic partnerships while exploring new business opportunities to enhance our market footprint.Key Responsibilities: Assess and identify potential business partnerships that align with our growth objectives. Lead negotiations and secure partnership agreements that support our strategic goals. Collaborate with cross-functional teams to design and implement effective business development strategies. Conduct thorough market research and competitive analysis to uncover new trends and opportunities. Stay informed about industry developments, market trends, and competitor actions to leverage emerging opportunities. Evaluate partnership performance and craft strategies to enhance results and revenue generation. Create reports and presentations to update the leadership team on partnership progress.