Senior Outcomes Architect (Professional Services Sales)

Join Gong.io as a Senior Outcomes Architect in our Professional Services Sales team. In this role, you will leverage your expertise to drive strategic initiatives that enable our clients to maximize their outcomes through our cutting-edge solutions. You will collaborate with cross-functional teams to define and implement best practices, ensuring the successf…

Join Cannondesign as an Architect II, where your creativity and expertise will contribute to innovative architectural projects. In this role, you will collaborate with a dynamic team, engage with clients, and help shape the future of architecture. Your responsibilities will include design development, project management, and ensuring project deliverables meet high standards of quality and efficiency.

Amplitude seeks a Senior Technical Success Manager to support major clients across the East Region. This role centers on guiding customers through technical implementations and ensuring they achieve their goals with Amplitude’s products. Building strong, long-term relationships with clients is a key part of the work. What you will do Work directly with major customers to help them use Amplitude’s products effectively Guide clients through technical implementation steps and address their needs Develop and maintain trusted relationships to support ongoing customer success Location This position is open to candidates based in Arlington, VA; Atlanta, GA; Austin, TX; Boston, MA; Charlotte, NC; Chicago, IL; Dallas, TX; Hartford, CT; Houston, TX; Indianapolis, IN; Kansas City, MO; Minneapolis, MN; Nashville, TN; New Haven, CT; New York, NY; Philadelphia, PA; Raleigh, NC; St Louis, MO; or remote within the East Region.

IT Systems ArchitectEmployment Type: Full Time, Mid-levelDepartment: Information TechnologyIn the role of IT Systems Architect at CGS Federal, you will spearhead multiple teams of developers, subject matter experts, and stakeholders to transform business requirements and use cases into a fully functional application. Your expertise will guide the application development teams as you create an enterprise-level vision. As a PEGA architect, you will play a vital role in developing and reviewing technical deliverables, establishing standards, and creating repeatable processes and reusable components. Additionally, you will assist in project planning, which includes developing timelines, forming technical teams, and resource leveling.CGS Federal is committed to bringing together motivated and highly skilled individuals to tackle the most pressing challenges in government through innovative technology solutions. We are looking for candidates who are eager to drive government innovation, value collaborative work, and possess the ability to anticipate the needs of others. At CGS, we foster an environment where employees feel supported and are encouraged to grow professionally through various learning opportunities.Skills and Attributes for Success:- Serve as the liaison between the Lead Business Architect and ITO PEGA teams, effectively translating technical language for non-technical members.- Collaborate closely with Business Product Owners and Stakeholders, as well as Lead Business Analysts, to translate business requirements into application functionalities.- Actively participate in Agile software development sprints and sprint planning.- Define solution acceptance criteria and assist in software testing.- Publish software release notes and maintain product documentation.- Provide mentorship to Software Development team members as necessary.- Engage with and support customer success teams.- Capture functional software requirements and convert them into user stories.Qualifications:- Bachelor’s Degree in Computer Science or a related field.- 4+ years of experience with PEGA Smart BPM.

Join our dynamic team at Syncreon Consulting as a Windows Server Engineer. We are seeking an innovative and detail-oriented individual who has a strong understanding of Windows Server environments and possesses mandatory experience with API and Azure Data Factory (ADF). This is an exciting opportunity to contribute to a variety of projects that drive forward-thinking solutions within our organization.

DoorDash is hiring a Senior Customer Success Manager to work with clients in Chicago, Miami, or New York. This position focuses on building strong relationships with customers and helping them reach their goals with DoorDash’s services. Role overview This role centers on understanding client needs and guiding them through the successful use of DoorDash’s products. The Senior Customer Success Manager acts as a key point of contact, supporting customers as they implement and adopt new solutions. What you will do Engage directly with clients to identify their goals and challenges Support customers throughout the onboarding and adoption process Work to ensure clients see value and achieve positive outcomes from DoorDash’s offerings Location This position is available in Chicago, IL; Miami, FL; and New York, NY.

At Credera, we are a global consulting firm that merges transformational consulting expertise with deep industry insight, innovative AI solutions, and cutting-edge technology to create exceptional customer experiences and drive accelerated growth across diverse sectors. Our commitment to adapting our services ensures we meet the evolving needs of modern organizations while embodying best practices. Our distinct global approach enables us to deliver customized solutions, transforming some of the world's most influential brands and organizations. Our employees are the heartbeat of our organization, driven by a passion to make a significant impact on our clients, colleagues, and communities. This dedication is reflected in how we allocate our time, resources, and talents. Our commitment to our people and our work has garnered global recognition. Discover more about our accolades on our employer awards page: https://www.credera.com/awards-and-recognition

Join Sonsoft, Inc. as a Salesforce Enterprise Architect and elevate our Salesforce capabilities to new heights. In this pivotal role, you will design, implement, and optimize Salesforce solutions tailored to our clients' needs. You will work closely with cross-functional teams to ensure that our Salesforce architecture aligns with business strategies and provides a seamless user experience.

Join Sonsoft Inc., a leading technology solutions provider, as an AWS & Azure Architect. In this pivotal role, you will leverage your expertise in cloud architecture to design and implement innovative cloud solutions that meet our clients' needs. You will work collaboratively with cross-functional teams to ensure seamless integration and optimal performance of cloud services.

As a Customer Enablement Manager at Asana, you will play a pivotal role in ensuring our clients maximize their use of our platform. You will collaborate closely with various teams to develop comprehensive training programs and resources tailored to our customers’ needs. Your expertise will empower clients to enhance their productivity and streamline their workflows effectively.Key responsibilities include creating engaging content, conducting training sessions, and gathering feedback to continuously improve our enablement strategies. If you are passionate about customer success and possess a knack for communication, this is the perfect opportunity for you!

Senior Enterprise ArchitectEmployment Type: Full-Time, Senior-LevelDepartment: Information Technology CGS Federal is in search of a seasoned Senior Enterprise Architect to bolster the IT mission of a significant government entity's IT infrastructure. The ideal candidate will exhibit extensive knowledge and experience in organizational processes and methodologies related to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI. Responsibilities will include gathering data for strategic business mission planning and IT investments. At CGS, we unite motivated, talented, and innovative individuals to tackle the government’s most pressing challenges using state-of-the-art technology. We are looking for candidates who are eager to drive government innovation, value teamwork, and can foresee the needs of stakeholders. Our supportive work environment encourages professional development through diverse learning opportunities. Key Skills and Attributes:- The Senior Enterprise Architect will need to demonstrate a comprehensive understanding of various technologies within an organization, collaborating with leadership to gather insights for strategic planning and IT investments.- Candidates must showcase exceptional interpersonal skills, professional maturity, and a high level of IT expertise. Strong oral and written communication skills are essential, along with proven experience in PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI.- Familiarity with EA frameworks such as Zachman and TOGAF is required, as the Enterprise Architect will provide a comprehensive view for system owners, planners, designers, developers, and subcontractors, all while being mindful of budget considerations.

Join Braze as a Senior AI Success Manager, where you will be at the forefront of enhancing customer experiences through innovative AI solutions. In this role, you will be responsible for leading customer success initiatives, ensuring that our clients leverage our AI capabilities to drive engagement and satisfaction. You will collaborate closely with cross-functional teams to deliver exceptional service and maximize the value of our platform.

Join Sonsoft Inc. as a Network Architect, where you will design and implement cutting-edge network solutions that drive innovation and efficiency. You will collaborate with cross-functional teams to ensure optimal performance and security of our network infrastructure.

Join our dynamic team at Sonsoft Inc. as a Unix / Open Systems Engineer where you will play a pivotal role in managing and optimizing our Unix-based systems. You will collaborate with cross-functional teams to deliver high-quality solutions that meet our clients' needs.

Join our team at Sonsoft Inc. as an Azure Solutions Architect, where you will lead the design and implementation of innovative cloud solutions. This position allows you to leverage your expertise in Azure services to drive digital transformation for our clients.As an Azure Architect, you will be responsible for assessing client requirements, designing scalable solutions, and ensuring best practices in cloud architecture. You will collaborate with cross-functional teams to deliver high-quality solutions that meet business objectives.

Intercom is a leading AI Customer Service company dedicated to empowering businesses in delivering exceptional customer experiences. Our innovative AI agent, Fin, is the most advanced customer service AI on the market, enabling businesses to provide continuous, flawless customer support that transforms their customer interactions for the better.Fin can seamlessly integrate with our Helpdesk, forming the Intercom Customer Service Suite, a comprehensive solution that offers AI-enhanced support for intricate queries that necessitate human intervention.Since our inception in 2011, we have earned the trust of nearly 30,000 businesses worldwide. At Intercom, we are committed to redefining customer service standards, driven by our core values of innovation, speed, and exceptional value delivery.What’s the opportunity?As a Solutions Architect, you will serve as a trusted technical advisor to our clients, guiding them through the integration, deployment, and optimization of Intercom and Fin, our AI Agent. Collaborating closely with Customer Success Managers, Sales Engineers, and R&D teams, you will provide strategic direction, technical insight, and hands-on assistance with API integrations, security evaluations, and AI-driven automation strategies.This role is perfect for a technically adept, customer-centric individual who is passionate about AI-driven customer service. You will empower businesses to unlock the full potential of Intercom and Fin, facilitating seamless implementation and ensuring long-term success.What Will I Be Doing?Assist clients in optimizing Intercom and Fin, ensuring successful deployments and effective utilization.Provide strategic advice on integrations, helping customers connect Fin with their existing technology stack via APIs, webhooks, and automation workflows.

About the OpportunityJoin Contentful’s Professional Services team as a Senior Personalization Solution Architect. In this pivotal role, you will leverage your extensive expertise in personalization and experimentation to craft, implement, and optimize personalization strategies that deliver measurable results. This position is tailored for a seasoned practitioner who has successfully built and scaled personalization initiatives in real-world environments and possesses the technical skills necessary for modern, composable architectures.This role is not for a generalist; it demands a professional with a robust understanding of audience strategy, decision-making processes, experimentation methodologies, and performance measurement. You will design and execute high-caliber technical implementations utilizing Contentful Personalization.Your collaboration with customer engineering, product, and marketing teams will be crucial in developing and deploying advanced personalization and experimentation solutions. You will act as a vital link between our clients and Contentful’s Product and Engineering teams, helping to mitigate implementation risks, expedite time-to-value, and enhance feedback mechanisms for product development, specifically in complex personalization scenarios.What to Expect?Leadership in Personalization & ExperimentationOversee the comprehensive design of personalization and experimentation programs, including:audience and segmentation strategies based on behavioral, contextual, and first-party dataexperience decisioning models that prioritize relevance, performance, and governanceexperimentation frameworks (A/B testing, multivariate testing, holdouts) with defined hypotheses and success metricsFormulate scalable personalization strategies that include:guardrails to prevent over-personalization, bias, and negative user experiencesstrategies for global, multi-brand, or multi-regional deploymentsbalancing targeting precision, latency, and operational complexityEstablish measurement strategies that link:user behavior to decision-making logic, exposure, and business outcomesServe as a domain authority on personalization and experimentation during customer interactions, confidently guiding technical and non-technical stakeholders through best practices, limitations, and trade-offs.Technical Solution Architecture & Hands-On DeliveryDesign and implement end-to-end personalization solutions that adhere to best practices and industry standards.

Join Contentful as a Senior Technical Enablement Architect, where you will play a pivotal role in empowering our clients and partners with the knowledge and tools they need to succeed with our platform. You will design and implement technical training programs and resources that enhance our stakeholders' understanding of Contentful's capabilities.

Join our innovative team at Arrive Logistics as an Open Deck Solutions Specialist! In this dynamic role, you will leverage your expertise in open deck logistics to optimize our operations and enhance service delivery. Your contributions will be vital in managing customer relationships and ensuring seamless transportation solutions across the country.

About Loop Loop is a pioneering AI company focused on logistics and the physical economy. Through our specialized verticalized AI, we convert operational and financial signals from logistics data into structured insights, facilitating automation, enhancing financial transparency, and optimizing supply chains at scale. Our innovative solutions empower enterprise shippers to modernize their back-office operations and unlock hidden value in intricate logistics networks. We are backed by esteemed investors including J.P. Morgan, Index Ventures, Founders Fund, 8VC, Flexport, as well as 50 prominent angel investors. Our dynamic team boasts expertise from renowned companies such as Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and industry stalwarts like C.H. Robinson. About the Role As a Customer Operations Associate, you will oversee the complete operational process for our customers. This role is crucial in driving automation, optimizing invoice management, and enabling actionable insights that are vital for our clients’ success. You will actively identify opportunities to enhance our products and elevate the customer experience, collaborating closely with Customer Success Managers, Product, and Engineering teams. This position is based in our Chicago office and requires on-site presence.