Senior Consultant in Technology Transformation and Program Management

Join West Monroe as a Senior Consultant in Technology Transformation and Program Management, where you will lead innovative projects that drive organizational change. You’ll collaborate with clients to enhance their technology strategies, manage complex programs, and ensure successful implementation of transformative initiatives.

Overview Join our dynamic team at ComplyAdvantage as a Technical Account Manager, where you will serve as the primary technical liaison for our valued customers. Your expertise will ensure that clients effectively leverage our innovative solutions to achieve their business objectives. You will report directly to the Head of Implementation and take ownership of the Technical Relationship with our most significant Enterprise accounts, collaborating closely with Customer Success, Technical Support, Account Executives, Sales Leaders, and Pre-Sales Consultants. In this role, you will directly engage with existing customers, either supporting the account owner or independently managing technical interactions. Your contributions will be vital in achieving renewals, facilitating cross and up-sells, and meeting Tech Support SLAs while maintaining exceptional Customer Satisfaction. Key Responsibilities Work directly with customers to showcase the value of ComplyAdvantage technology and assist with ongoing technical implementations. Collaborate with Customer Success to manage overall Customer Relationships, focusing on key technical stakeholders. Review and manage Support Cases for your customers, tackling complex technical issues to support front-line teams. Oversee communication with internal and external stakeholders regarding ongoing technical challenges and projects. Act as the lead technical liaison between customers and internal teams such as Engineering and Product. Serve as a trusted technical advisor for all customer escalations. Lead Support Governance reviews to report on overall Support activity and SLA compliance. Develop and deliver comprehensive training and demonstrations on ComplyAdvantage’s solutions and products. Work closely with customer development teams on API integrations, implementation verification, due diligence questions, and related technical requirements. Lead project scoping calls to gather technical product requirements and collaborate with the Product team on solutions presentations. Possess in-depth knowledge of our products and capabilities, connecting them effectively to customer business goals. Proactively identify areas for improvement, enhancing customer experiences and technical implementations.

Turnitin is on the lookout for a strategic and seasoned Senior Product Program Manager specializing in Localization to drive our global growth initiatives. In this pivotal role, you'll be charged with redefining our localization program into a robust strategic framework, ensuring our products, content, and user experiences are expertly tailored and culturally resonant for our diverse international audience. You will oversee multiple product and program roadmaps autonomously, collaborating intimately with product, engineering, and UX teams to formulate and execute localization strategies, streamline workflows, and uphold superior quality across all Turnitin offerings. Your expertise will significantly influence the user experience for millions around the world, allowing them to interact with our products in a way that feels authentically local.Key Responsibilities:Localization Program Strategy & Execution: Develop and implement Turnitin's comprehensive localization strategy aligned with our company goals, establishing performance metrics, tracking progress for leadership, and formulating best practices for scaling localization efforts. Manage project cycles, define processes, coordinate stakeholders, and oversee workflows from initiation to launch, all while minimizing risks and challenges.Global User Experience & Quality: Champion the needs of global users by ensuring diverse perspectives are integrated into our program outcomes. Set and maintain high standards for localization quality, linguistic validation, and bug resolution.Language Asset Governance: Maintain and update documentation related to product or program developments. Develop and expand key resources, including glossaries, style guides, and AI-ready datasets to ensure consistent and inclusive brand experiences.Operational & Vendor Management: Proactively identify and address operational gaps within products or programs. Oversee vendor assessments, ensure precise budget tracking, and manage the quality of third-party localization vendors.Cross-Functional Collaboration: Work closely with various teams, including technology, marketing, and UX to facilitate data-driven changes that enhance our processes.Process Improvement: Act as a change agent focused on consultation regarding process enhancements and continuous improvement, refining workflows from initiation to post-launch.

eDiscovery Program ManagerEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS Federal is in search of a proactive and skilled eDiscovery Program Manager to become a vital part of our dynamic team. This role involves supporting our legal operations and contributing significantly to the company’s portfolio.At CGS, we unite passionate and talented individuals to address the government's most pressing challenges with state-of-the-art technology. We value creativity, collaboration, and innovation, and we seek candidates who are eager to enhance government operations. We foster an inclusive environment that promotes employee support and offers ample opportunities for professional development. Key Responsibilities:The selected candidate will be responsible for a variety of tasks including, but not limited to:- Providing comprehensive management support for eDiscovery program contractor staff, ensuring effective operations.- Overseeing all administrative logistical elements of the contract, including communication of schedule changes and documentation of daily activities.- Ensuring accurate daily time entry for all contractor personnel.- Coordinating administrative tasks related to onboarding new contractors in collaboration with relevant security and IT personnel.- Providing mentorship and guidance to new team members, fostering a collaborative work environment.

Join the Bluhm Cardiovascular Institute (BCVI) at Northwestern Medicine as a Program Manager focusing on Financial Performance. In this pivotal role, you will oversee the development and implementation of financial strategies to enhance the institute’s operational efficiency and optimize resource allocation. Your expertise will contribute to the overall financial health and sustainability of BCVI, ensuring that we continue to deliver exceptional cardiovascular care.

Revolutionizing Security for Developers.Security tools are lagging behind the rapid evolution of software development, often creating interruptions, delaying releases, and transforming security into a bottleneck. At Aikido, we are committed to changing this narrative by creating developer-centric security products that minimize real risks while streamlining the software shipping process. Our focus is on what truly matters, with automation handling the rest.We are challenging outdated security tools that have hindered teams for too long, and we are succeeding. If you are eager to contribute to our growth and help develop user-friendly products for developers, you belong here.Founded in 2022 by experienced entrepreneurs, Aikido has secured $85M in funding, providing us with an extensive runway for growth as we work towards self-securing software. Join our exceptional team, take ownership of your work, push the boundaries, and create impactful solutions.As a Technical Customer Success Manager, you will engage with our customers to derive real value from our platform. This role is not just about support; it’s about being proactive, diving into technical workflows, assisting teams in problem-solving, and ensuring Aikido is integral to their security management.You will operate at the nexus of product, engineering, and customer relations, guiding teams from initial onboarding to full operational status while providing valuable insights for product enhancement based on real-world application.

Are you prepared to drive meaningful change?West Monroe is on the lookout for a talented Senior Product Manager to join our esteemed Technology and Experience practice in one of our U.S. offices.In this pivotal role, you will collaborate with client stakeholders across varied industries to identify and define functional requirements. You will be responsible for crafting user stories, engaging in backlog grooming, organizing sprints and releases, and validating that developed features meet acceptance criteria and performance metrics. Your involvement will span the entire software development lifecycle—from initial scoping and detailed requirements gathering to functionality validation and deliverable assessments, all while working closely with development teams to deliver innovative solutions.This exciting opportunity will challenge you to understand client business problems and empower our technical consultants to consistently develop and implement solutions, especially those that harness AI technologies to foster innovation and optimize business outcomes.

We are seeking a skilled Technical Accounting and Reporting Manager to join our dynamic team at Harvey. In this pivotal role, you will oversee technical accounting practices and ensure compliance with financial reporting standards. You will play a crucial part in developing and implementing accounting policies, as well as preparing insightful analyses to guide decision-making.The ideal candidate will possess a strong understanding of GAAP, experience in financial reporting, and exceptional analytical skills. This position offers a unique opportunity to influence the financial direction of our organization.

Welcome to Adyen At Adyen, we deliver a comprehensive suite of payment, data, and financial solutions tailored for industry leaders such as Meta, Uber, H&M, and Microsoft. We pride ourselves on being the preferred financial technology platform, engineered for ambition. We cultivate an environment that empowers our teams, providing the culture and support necessary for them to take charge of their career paths. Our motivated individuals tackle unique technical challenges at scale, collaborating as a team to deliver innovative and ethical solutions that accelerate business ambitions. Position: Senior Software Engineer, Bank Payments Team The North American Bank Payments team is at the forefront of innovation within the region's core banking infrastructure. We specialize in high-volume payment methods, including ACH (the second-largest bank payment method by total volume, processing billions in payments) and EFT Pre-Authorized Debits (PADs) for Canada. Currently, we are spearheading a strategic transition for merchants to a new acquirer under Adyen's U.S. Bank license, unlocking new features and capabilities. We also oversee advanced Pay by Bank solutions, leveraging Open Banking features through partnerships with entities like Plaid for secure data sharing and direct debit initiation. Your Responsibilities: Share your insights on best engineering practices. Collaborate seamlessly across teams and time zones to drive projects to completion. Lead intricate technical projects, overseeing them from requirements analysis through design, implementation, testing, and production launch. Engage hands-on in implementation while providing technical guidance and mentorship to fellow engineers. Identify and enhance platform components to increase robustness and scalability. Develop features with a mindset geared towards large-scale utilization.

Are you prepared to drive transformative change?West Monroe is on the lookout for a Senior Manager to enhance our Operations Excellence practice within the Enterprise Strategy & Execution (ES&E) domain. This pivotal role seeks an accomplished transformation leader with a proven track record in spearheading large-scale enterprise technology transformations, including ERP, CRM, and HCM systems, while acting as a trusted program leader and executive advisor for our clients.As a Senior Manager at West Monroe, you will function as an engagement leader and a catalyst for growth, taking charge of delivery excellence, nurturing client relationships, and driving business development initiatives while augmenting the firm's capabilities. This position demands leadership over complex, multi-year technology programs, often in collaboration with third-party system integrators (SIs), to ensure seamless alignment between business strategy, technology implementation, and value realization.

At Beyond Finance, we are dedicated to empowering individuals to break free from debilitating debt and embrace a brighter financial future. By offering personalized support, a strong commitment to compliance and ethics, user-friendly technology, and tailored financial solutions, we have positively impacted the lives of over one million clients. As we continue to expand our reach and enhance our services, we are on the lookout for innovative thinkers to join our mission. If you are eager to be part of a progressive and rapidly growing organization where helping others is the cornerstone of our work, we encourage you to apply. As a Senior Technical Product Manager, you will play a pivotal role in shaping products that resonate with our customers. Your results-driven mindset will thrive in our dynamic environment as you collaborate with cross-functional teams to design, develop, and implement solutions that deliver exceptional value and support our business growth.

Role Overview MongoDB is hiring a Program Manager to guide and deliver strategic projects across multiple teams. This role focuses on moving initiatives forward, keeping efforts aligned with business goals, and improving how teams operate together. Location Positions are available in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Conshohocken, Hartford, Miami, Nashville, New York City, Orlando, Philadelphia, Pittsburgh, Princeton, Providence, and Raleigh.

The Global Learning & Development (L&D) Program Manager will spearhead the design, governance, and implementation of IMC’s worldwide learning initiatives across various regions. In this pivotal role, you will collaborate closely with global business leaders, HR teams, and regional stakeholders to effectively translate IMC’s strategic objectives into scalable learning programs that enhance leadership skills, expedite time-to-productivity, and elevate organizational performance. Your leadership will be crucial in the collaborative development and management of a comprehensive portfolio of global learning programs aimed at addressing skill gaps and fostering future capabilities. You will be responsible for delivering tailored learning solutions that are practical, repeatable, and sustainable, ensuring they align with our global strategy and are well-received throughout the organization.

Reddit is a vibrant community of communities, built on shared interests, passion, and trust. It hosts the most genuine and open conversations on the internet, with over 100,000 active communities and approximately 121 million daily unique visitors. As one of the largest sources of information online, Reddit continues to be a platform where users engage, submit, vote, and discuss the topics they care about. Discover more at www.redditinc.com.We are in search of a globally minded Lead Sales Methodology Program Manager to define, operationalize, and scale an exceptional sales methodology for Reddit’s global advertising business. In this pivotal role, you will serve as the architect and steward of our sales methodology, ensuring it aligns seamlessly with our go-to-market strategy and is executed consistently across various regions, roles, and channels.This position combines methodology design, program management, change leadership, and hands-on facilitation. You will collaborate closely with senior sales leaders, HR, and Sales Enablement teams to integrate the methodology into our sales processes, from onboarding and coaching to forecasting and deal reviews.Please note: This role requires in-office presence 1-2 times a month (in NYC, Chicago, SF, or LA).

Join Syska Hennessy Group and witness your engineering contributions materialize in iconic projects across the globe. As a premier provider of consulting, engineering, and commissioning services, we excel in MEP, information and communication technology, architectural lighting, vertical transportation, and commissioning. We are on the lookout for a Technical Manager I to become an integral part of our team in Chicago, IL. In this role, you will oversee and manage multiple engineering projects, integrating various specialized engineering areas to effectively serve our business segments. This position plays a critical role within our matrix organization, particularly in the Critical Facilities (CF) sector. Our vibrant work culture offers the ideal environment to elevate your engineering career. We pride ourselves on a supportive culture, a diverse workforce, competitive compensation, a flexible work schedule—Monday to Thursday in the office for 9 hours, and 4 hours remotely on Fridays—and engaging social events, making it an exciting and rewarding career opportunity.

Rithum connects brands, suppliers, and retailers through a commerce network designed to simplify collaboration and improve e-commerce outcomes. The platform helps businesses grow faster, manage operations across multiple channels, expand product offerings, and increase profit margins. More than 40,000 businesses use Rithum to manage their operations on a large scale, representing over $50 billion in annual Gross Merchandise Volume. The company’s commerce, marketing, and delivery tools support clients in creating streamlined shopping experiences for consumers from start to finish. Role overview The Technical Account Manager (TAM) provides strategic technical guidance and operational support to enterprise and strategic clients. This role works closely with the Client Success Manager to ensure technical solutions align with business goals, support smooth implementation across channels, and drive ongoing success through platform optimization and scalable technical approaches. What you will do Deliver technical direction and support to clients throughout their engagement with Rithum Collaborate with Client Success Managers to align technical solutions with client business objectives Facilitate the implementation of channels and help optimize the use of Rithum’s platform Build trust with clients and internal technical teams Requirements Strong project management skills Comprehensive knowledge of Rithum’s products Ability to work effectively with both clients and technical teams This is a remote position based in Chicago or open to remote candidates.

About Woolpert Woolpert is a global leader in architecture, engineering, and geospatial services. The company combines design expertise with advanced technology to deliver strong results for clients. Woolpert is recognized as a certified Great Place to Work® and invests in developing future industry leaders. Role Overview The Corporate Applications team is hiring an IT ERP M&A Data Migration Technical Manager. This role reports to the Senior Director, Corporate Applications. The manager will lead and execute ERP data migrations for newly acquired companies, supporting Woolpert’s strategic growth. The position blends hands-on technical work with leadership responsibilities, including defining migration strategies, guiding the IT data migration team, and designing enterprise-level data migration and ETL processes. Key Responsibilities Lead ERP data migrations for acquisitions, ensuring smooth integration into Microsoft Dynamics 365 Finance & Operations (F&O) and Customer Engagement (CE) Develop and implement migration strategies for legacy data conversion Direct and support the IT data migration team throughout the project lifecycle Architect and oversee enterprise-wide data migration and ETL workflows Participate directly in data extraction, transformation, loading, reconciliation, and validation Manage complex financial, multicurrency, and operational datasets across multiple global legal entities Required Skills and Experience Strong technical background in SQL Expertise in data mapping and validation Experience with ERP data migrations, preferably involving Microsoft Dynamics 365 F&O and CE Ability to handle intricate data processes for diverse legal and financial structures Demonstrated leadership in guiding technical teams Location This position can be based in Atlanta, GA; Austin, TX; Chicago, IL; Cleveland, OH; Dallas, TX; Dayton, OH; Denver, CO; Houston, TX; Indianapolis, IN; or Tampa, FL. Work Authorization Visa sponsorship is not available. Candidates must have valid work authorization in the country where the job is located.

Join AECOM as a Technical Solutions Civil Manager in Chicago. In this dynamic role, you will lead and oversee technical solutions tailored to meet the needs of our civil projects. Your expertise will drive efficiencies and innovation, ensuring project success and client satisfaction.

The Trade Desk seeks a Principal Technical Account Manager to join teams in Chicago or New York. This position focuses on guiding clients through the technical side of the platform and supporting their advertising campaign success. Key responsibilities Lead technical discussions with clients, ensuring they maximize value from The Trade Desk platform. Advise on advertising strategies and troubleshoot complex technical issues as they appear. Deliver solutions tailored to each client’s needs and objectives. Collaborate with internal teams to enhance client engagement and the overall platform experience. Develop and sustain long-term client relationships, building a strong understanding of their goals in digital advertising. Provide insights and recommendations to support client growth and ongoing success. Location This role is based in either Chicago or New York.

Northwestern Medicine seeks a Clinical Program Manager to join the Bluhm Cardiovascular Institute in Chicago. This position shapes and manages cardiovascular programs, aiming to improve patient care quality and streamline daily operations. Main responsibilities Lead cardiovascular program initiatives from early planning through full implementation Coordinate with physicians, nurses, and specialists to enhance care delivery and patient outcomes Create clinical strategies that advance patient health and drive process improvements Encourage collaboration within multidisciplinary teams Location This position is based in Chicago at the Bluhm Cardiovascular Institute, part of Northwestern Medicine.