Business Development Representative Benelux Market (English-speaking)

Location: Fully remote in Ireland or hybrid in our Dublin officeAs a Business Development Representative at HubSpot, you will play a pivotal role in identifying and engaging with potential clients that align with our offerings. Your primary focus will be on strategic prospecting, utilizing HubSpot’s existing leads while also generating new interest through c…

Who We AreAbout StripeStripe is a leading financial infrastructure platform empowering businesses of all sizes to achieve their goals. From major corporations to innovative startups, millions rely on Stripe to facilitate payments, enhance revenue streams, and unlock new business avenues. Our mission is to elevate the global economy by increasing the GDP of the internet, paving the way for an impactful career that brings the world economy within reach for everyone.About Our TeamThe Support Team at Stripe is dedicated to providing top-notch integration guidance and assistance, leveraging our profound understanding of our products. Our support specialists engage with developers and non-technical stakeholders alike to pinpoint the root causes of payment issues, provide solutions, and empower users to maximize the potential of Stripe's robust infrastructure.The Stripe Terminal team is on a mission to bridge the gap between online and in-person transactions, ensuring that businesses can seamlessly accept payments in physical spaces just as easily as they do online. Whether enhancing retail experiences, facilitating pop-up stores, or setting up mobile point-of-sale systems for events, Stripe Terminal opens the door to diverse payment opportunities tailored to any business model.Your RoleAs a Hardware Solutions Specialist, you will be at the forefront of supporting our largest and most complex Stripe Terminal users. Your expertise in Terminal's SDKs, payment hardware, and device management will be crucial as you collaborate with both the Technical Support and Product Support Operations teams to deliver exceptional service.Key ResponsibilitiesDevelop an in-depth knowledge of Stripe Terminal’s expanding product suite, including EMVCo certified card readers, mobile payment options, POS integrations, and cloud-based device management.Diagnose and resolve issues, advising SaaS platforms and enterprise clients on their integration and hardware connectivity across various communication channels (email, chat, live calls).Recognize patterns in user challenges, create support documentation, and propose enhancements to the Terminal Engineering team.Employ analytics to identify user friction points, collaborating cross-functionally to significantly improve user experience.Enhance our internal and external documentation to cater to both technical and non-technical audiences.

As a Business Development Representative at HubSpot, you will play a crucial role in identifying and engaging with ideal companies through strategic prospecting. Utilizing HubSpot’s extensive lead database, you will initiate connections via calls, emails, and social media to spark interest in our solutions. Your ability to understand potential clients' business challenges will help you determine how HubSpot can best serve them. Once you identify a qualified lead, your objective will be to effectively articulate HubSpot's value proposition and facilitate deeper conversations with our Account Executives. You will collaborate closely with 2-3 Account Executives and fellow BDRs daily to devise innovative strategies for uncovering new business opportunities.

About Stripe:Stripe is a cutting-edge financial infrastructure platform empowering businesses worldwide. Serving millions—from the largest enterprises to the most ambitious startups—Stripe enables companies to accept payments, drive revenue growth, and unlock new business opportunities. Our mission is to enhance the GDP of the internet, and we have a tremendous journey ahead of us.About the Team:The Professional Services team is dedicated to facilitating the adoption of Stripe’s capabilities among our diverse user base, ranging from Fortune 100 companies to dynamic startups. Within this team, the Accelerate unit plays a pivotal role in the essential 'zero-to-one' phase of the user journey. We collaborate closely with developers and technical leaders to ensure rapid deployment, high-quality integration, and immediate strategic value from Stripe.Accelerate represents Stripe's tailored onboarding program, designed to expedite user activation and operational readiness. Through structured engagements, we guide users through technical integration, fraud prevention setup, and financial reporting. Whether utilizing our foundational (free) tier or our premium high-touch service, our shared goal is to reduce friction, mitigate implementation risks, and accelerate time-to-revenue.What You’ll Do:As we launch Stripe Delivery Centers—a new global initiative to design, implement, and expand Stripe’s operations for the next decade—we are seeking passionate and inquisitive individuals who thrive on tackling global user challenges, enhancing operational processes, and contributing to the development of this new operational capability. If you enjoy solving complex, large-scale problems and excel as a collaborative team player, we want to hear from you!In the role of Onboarding Specialist, you will serve as the technical guide for users during their initial 90 days with Stripe. Your primary responsibility will be to proactively unblock deployments and ensure users are fully operational and ready to scale. You will manage a portfolio of users, guiding them through best practices for integration, dashboard configuration, and risk management. Additionally, you will conduct technical workshops and act as the main point of contact to help users navigate the intricacies of payment infrastructure.Responsibilities:Drive Time-to-Value: Oversee a portfolio of user implementations, acting as a project manager to ensure they meet their anticipated go-live dates.Deliver Technical Workshops: Facilitate interactive workshops covering essential topics such as API integration, dashboard utilization, fraud prevention configuration, and more.

Join our dynamic team as a German Customer Support Specialist, where you'll play a vital role in assisting HubSpot customers through various channels including phone, chat, and web. As a trusted advisor, you'll resolve product-related inquiries and provide proactive, human-centered support, leveraging your creative problem-solving skills to help customers maximize their use of HubSpot tools and drive their business growth. Our inclusive and collaborative environment promotes continuous learning and feedback for all team members.