Senior Staff Engineer - Observability Systems

Join MongoDB as a Senior Staff Engineer, where you will be pivotal in designing, developing, and managing our comprehensive Observability stack that serves both internal and external users. Our Observability stack is critical for monitoring database clusters, providing actionable alerts to protect vital workloads relied upon by tens of thousands of customers…

Join Anthropic as a Staff Software Engineer specializing in Inference. In this pivotal role, you will lead projects that enhance our AI systems, contributing to the development of safe and alignable AI technologies. You will collaborate with a dynamic team of engineers and researchers, utilizing cutting-edge tools and methodologies to push the boundaries of AI capabilities.

Toast, Inc. is looking for a Staff Software Engineer to join the Team Agent group in Dublin. This role centers on building and improving software that directly impacts the customer experience. Collaboration is a key part of the work, with regular interaction across engineering and product teams to support Toast’s broader technical goals. Key responsibilities Design and develop software solutions for the Team Agent division Work alongside engineers, product managers, and other stakeholders to deliver features Create systems that address customer needs and align with business objectives Contribute to ongoing engineering projects and support team progress Location This position is based in Dublin.

Intercom is a leading AI-driven Customer Service platform dedicated to empowering businesses with exceptional customer engagement capabilities.Our flagship AI agent, Fin, stands out as the most advanced customer service AI in the marketplace, enabling businesses to provide continuous, flawless customer service and significantly enhance their customer experiences. Fin integrates seamlessly with our Helpdesk, forming the comprehensive Intercom Customer Service Suite, tailored for complex inquiries that necessitate human intervention.Since our inception in 2011, we have gained the trust of nearly 30,000 businesses worldwide, setting a new benchmark in customer service. Our core values drive us to innovate relentlessly, operate swiftly, and continuously deliver exceptional value to our clients.What’s the Opportunity?In response to the increasing demand over the past six months, we are seeking skilled software engineers to work closely with our most strategic clients, bridging the gap between their business objectives and our AI agent, Fin.As a Staff Forward Deployed Engineer, you will engage directly with these clients alongside our Go-To-Market team, gaining insights into their use cases and designing, building, and implementing tailored solutions. You will operate autonomously, expected to set strategic direction, own project outcomes, and confidently represent Intercom in high-stakes client interactions. Your role will be crucial in transforming how our customers scale their support operations, yielding significant business results.Moreover, you will lead through example, acting as a force multiplier who influences product direction with field insights and helps shape the concept of Forward Deployed Engineering at Intercom.If you seek a role that offers ownership, creativity, and the opportunity to guide R&D and Go-To-Market teams in a fast-paced environment, this position is for you.What Will I Be Doing?Drive the adoption of Fin by enabling prospects to harness the power of Intercom’s AI capabilities for automated and scalable support operations.Engage deeply with strategic customers to identify their business challenges and technical needs, acting proactively to guide them towards outstanding results with Fin.Collaborate hands-on with customers' technical teams as a confident subject-matter expert, coding alongside them to drive projects to successful completion.Work closely with Sales, Success, and Product teams, actively influencing their work to ensure a seamless customer experience.

Join Toast, Inc. as a Staff Software Engineer in the FinTech sector, where you will be instrumental in building innovative financial solutions to empower businesses. We are looking for a skilled engineer with a passion for technology and a commitment to excellence. You'll collaborate with cross-functional teams to deliver robust software solutions that enhance our financial services platform.

This hybrid role is based in Dublin, Ireland (Full relocation provided). At Toast, we are dedicated to empowering restaurants and local businesses to thrive in a digital world. Our innovative technology solutions assist business owners in operating efficiently, boosting sales, engaging customers, and fostering employee satisfaction. Our Mission Toast is proud to be the leading hospitality platform in the United States, and we are now setting our sights on global expansion. As a member of our International team, you will help build the foundational systems necessary for launching Toast into new markets. Join our high-impact engineering team that takes ownership of solving complex technical challenges in a dynamic setting. We seek leaders who excel in technical capabilities while maintaining a strong product focus to foster continuous growth for both our team and platform. Your Role (Responsibilities) Lead intricate projects within a collaborative cross-functional environment. Coordinate our backend services to facilitate internationalization across both restaurant and cloud software. Design, build, deploy, and maintain robust and scalable systems that are essential for our customers’ success. Refine our technical strategies for data management to support our international initiatives. Provide mentorship and technical guidance to fellow team members, spearheading technical discussions and promoting best engineering practices. Engage directly with pilot customers (occasionally on-site) to ensure seamless delivery and operations. Champion best coding practices, elevating standards for yourself, your team, and the organization. Utilize cutting-edge AI tools to enhance your development workflow, boost productivity, and contribute to a culture of innovation and efficiency across the team.

Join MongoDB as a Technical Writer and play a pivotal role in creating and enhancing documentation that empowers our users. In this position, you will work closely with engineers and product managers to produce high-quality content that simplifies complex technical subjects.

About Articul8 AIAt Articul8, we develop advanced Generative AI solutions that empower global enterprises to derive significant value from their data. Our platform is trusted by leading innovative companies, and we collaborate closely with clients to design, implement, and scale AI solutions that yield measurable results. Each team member enjoys genuine ownership, and the work you contribute directly influences our platform and the success of our customers. If you excel in a fast-paced environment where innovation is a daily occurrence and results are tangible, Articul8 is where you can achieve the pinnacle of your career.Role OverviewWe are on the lookout for a Technical Account Manager (TAM) to join our Customer Success team and act as the primary technical consultant for our most pivotal clients. As a TAM at Articul8, you will be the vital link connecting our clients to the full capabilities of our AI platform. Your proactive approach will ensure operational excellence, value realization, and ongoing improvement for our customers. This role combines customer interaction with deep technical expertise, necessitating a strong advocate for the customer within our organization while promoting Articul8's distinctive platform externally.Key ResponsibilitiesCustomer Technical Advisor: Serve as the primary technical contact and trusted advisor for assigned enterprise clients; guide them through solution discovery, onboarding, technical planning, deployment, and continual optimization of the Articul8 AI platform.Solution Enablement: Conduct technical workshops to educate customers on product features and best practices, oversee architecture reviews, and support integration efforts to enhance time-to-value and maximize platform usage.Operational Health: Monitor and proactively manage customer deployments for performance, cost-efficiency, security, and reliability. Provide operational reviews, risk assessments, troubleshooting skills, and incident analyses to uphold high service standards.Customer Advocacy: Proactively represent customer needs and feedback within Articul8; influence the product roadmap by communicating actionable insights, issues, and enhancement opportunities based on actual customer usage and results.Collaboration: Partner cross-functionally with Sales, Engineering, Product, Research, and Customer Success teams to tackle complex technical challenges and meet customer objectives; facilitate information sharing and alignment among stakeholders.Continuous Improvement: Lead initiatives aimed at optimization through automation, monitoring, and process refinement. Create knowledge resources, best practices, and...

Join Squarespace as our inaugural Staff Engineer for the newly established Websites Fundamentals platform team in Dublin. In this pivotal role, you will serve as the primary technical leader, laying the foundation for the platform that supports our product ecosystem. You will tackle complex, low-level architectural challenges that enhance technical efficiency and enable our engineering teams to operate with exceptional speed.Your responsibilities will include designing and implementing high-performance, scalable solutions that will support our future growth. Collaborating with senior technical leaders, you will define a sustainable long-term technical roadmap for the Platform team, ensuring that all engineering decisions reflect our commitment to enduring ownership.As a strategist, you will also remain hands-on, demonstrating best practices by writing clean, resilient code for our most intricate foundational needs. Your success will be gauged by the ease you create for your peers. By reinforcing our core platform, you will establish the abstractions that allow engineers to focus on innovation rather than being bogged down by complex dependencies and the intricate health of our platform.You will act as the principal technical partner for the emerging team, setting benchmarks for engineering excellence and operational rigor.This position reports directly to the Engineering Manager for Websites Applications in Dublin. This is a hybrid role, requiring you to work in our Dublin office three days a week.

Join Intercom as a Staff Product Engineer - Growth and play a pivotal role in enhancing our product offerings. In this position, you'll leverage your engineering expertise to drive growth and innovation. Collaborate with cross-functional teams to develop and implement strategies that enhance user experience and engagement.

Join our EMEA Global Security Operations Center (GSOC) team in Dublin, where we operate as a vital part of a cohesive global security strategy. Our GSOC is dedicated to safeguarding the personnel, assets, and reputation of Control Risks. Your role will encompass:(1) Proactive monitoring and assessment of security operations across all company locations, responding to security alarms and global events with implications for our stakeholders.(2) Efficiently managing incident responses, including escalation procedures and detailed documentation.(3) Providing vital administrative support for daily operational needs.(4) Assisting enterprise teams with data analysis.The GSOC operates 24/7 to identify, mitigate, and escalate any physical risks that may threaten our organization. We aim to recognize and manage potential threats early, minimizing any associated risks. This role is essential in delivering qualified personnel to serve as Operators and Supervisors within our Dublin GSOC.

Join our innovative team at Toast, Inc. as a Staff Software Engineer, focusing on building cutting-edge solutions that enhance our agent team's capabilities. In this role, you will leverage your technical expertise to develop robust software, collaborate with cross-functional teams, and drive the implementation of best practices in software engineering.

Role overview The Staff Software Engineer - Backend Development at Ripple will focus on designing and building scalable backend systems in Dublin, Ireland. This position plays a central role in supporting the platform’s performance and reliability. Regular collaboration with cross-functional teams is expected. What you will do Partner with engineers and other groups to design backend architecture Develop systems that enhance platform reliability and scalability Help set technical direction for products and backend solutions Offer ideas and contribute code to address evolving customer needs

We are seeking a visionary and results-driven Technical Director to join our dynamic team at Egis Group in Dublin. As a key leader, you will oversee and direct all technical operations, ensuring the delivery of innovative solutions that align with our strategic goals. You will collaborate with cross-functional teams to drive project success and maintain our commitment to excellence.

Who We Are About Stripe Stripe is a leading financial infrastructure platform empowering businesses worldwide. From industry giants to innovative startups, millions leverage Stripe to accept payments, enhance revenue, and unlock new business opportunities. Our mission is to elevate the GDP of the internet, and we have an incredible journey ahead. This is your chance to help shape the global economy and engage in the most impactful work of your career. About the Team As a Technical Account Manager, you will collaborate across multiple functions to support Stripe’s most significant and sophisticated users. By building trusted relationships, we provide tailored strategic guidance and proactively identify areas of opportunity to help businesses maximize value for their customers, streamline their technical operations, and accelerate global growth using Stripe. Your Responsibilities Key Responsibilities Deliver a Gold Standard Experience to key stakeholders in your assigned accounts. Collaborate with the broader Operations team to ensure access to resources and knowledge that promote a Gold Standard Experience across all user interactions, including support channels, documentation, and product feedback. Cultivate long-lasting relationships with users to enhance loyalty towards Stripe and our suite of products. Work cross-functionally both internally and with client organizations to implement operational solutions addressing issues such as fraud, disputes, declines, product adoption, and global expansion. Partner closely with Customer Success and other user-facing teams to enhance user support on Stripe. Lead meetings with users, both in-person and via video conferencing. Contribute to the ongoing development of our support offerings. Create user-facing content focused on long-term solutions.

At Intercom, we pride ourselves on revolutionizing customer service through advanced AI technology. Our mission is to empower businesses to deliver exceptional customer experiences.Our leading AI agent, Fin, is recognized as the most sophisticated customer service solution available, enabling businesses to provide consistent, high-quality support. By integrating Fin with our Helpdesk, we offer a comprehensive solution—the Intercom Customer Service Suite—designed to tackle complex inquiries that necessitate human intervention.Founded in 2011 and trusted by nearly 30,000 companies worldwide, Intercom is redefining customer service standards. Our core values drive us to push boundaries, innovate rapidly, and consistently deliver unparalleled value to our clients.What is the opportunity?We are actively seeking Staff Product Engineers to join our AI Group, focusing on the development of Intercom's AI-driven products. As a Product Engineer in machine learning (ML), you will collaborate closely with both our ML Scientists and product teams, ensuring a deep understanding of our products, customer needs, and the ML technology stack.This group is responsible for defining innovative ML features, researching suitable algorithms and technologies, and swiftly delivering prototypes to our customers.Our team prioritizes product excellence, working in partnership with Product and Design teams. Our dedicated engineers enable us to deploy quickly, often reaching beta stages within weeks after successful offline testing.We are passionate about leveraging machine learning technology, having productized everything from traditional supervised models to groundbreaking unsupervised clustering algorithms and advanced transformer neural networks. We rigorously test and measure the real-world impact of each model we implement.If you are a seasoned product engineer with an analytical mindset and hands-on experience with ML systems, we want to hear from you!

At Solance, we are revolutionizing the financial services landscape for the B2B sector, specifically targeting complex corporate clients and the high-service banking industries that have been neglected by traditional banks. We are currently seeking EMI (Electronic Money Institution) authorization in Ireland, with the long-term ambition of transforming into a fully licensed banking entity. Our mission embraces the technological benefits of a neobank while offering the personalized, high-touch service characteristic of private banks, ensuring unparalleled support tailored to our clients' unique needs.This is a pivotal opportunity to become a founding engineer within Solance's new tech team based in Dublin. In this role, you will report directly to the CTO and spearhead the design and development of an innovative, cloud-based Banking Service, utilizing a cutting-edge Java-based tech stack.Why This Role is CrucialYour contributions will go beyond mere software development; you will help redefine the delivery of banking services. You will play a vital role in crafting a secure, scalable platform that elevates customer experiences in financial services. Collaborating closely with the CTO and Principal Engineer, you will help shape the architectural framework, engineering culture, and long-term technological vision of the company.What Makes This Role ExcitingGreenfield + Cloud-native - Enjoy the freedom to establish the architecture from scratch without legacy systems, employing AWS best practices from the outset.Java at the Core - Engage in hands-on development with Java and modern frameworks, building a robust SRE and automation environment to support our operations.Real Ownership - Take charge of significant decisions and outcomes, influencing everything from system design and automated infrastructure to UX, security, compliance, and beyond.Foundational Engineering Team - Help cultivate a modern engineering culture focused on business curiosity, technical excellence, mentorship, and a commitment to automation-first principles.Comprehensive Scope - Engage in API development, zero-downtime deployments, SRE, test automation, and adapt to evolving challenges. You will have direct access to a growing team of technical and business leaders, including our CEO, who is also our founder and product advocate.We are a team of business-curious professionals who are passionate about our work. We are dedicated to creating a scalable and innovative banking solution that meets the evolving needs of our clientele.

Join Toast, a pioneering technology company dedicated to empowering the restaurant industry through innovative software solutions. As a Staff Software Engineer focused on international operations, you will play a crucial role in shaping our global product offerings. Your expertise will help enhance the performance and reliability of our platforms, ensuring that we meet the diverse needs of our international clients.

POS-22139This role can be Office/Hybrid/Remote based within IrelandHubSpot is leading the charge in empowering businesses through innovative AI technology, and our AI Infrastructure group is pivotal to this mission. We are on the lookout for a Staff Software Engineer who possesses a strong passion for infrastructure and enhancing developer experiences to become a vital member of our AI Serving team. This team is responsible for the end-to-end management of HubSpot’s model inference and serving infrastructure, ensuring that our AI models are deployed reliably, scaled efficiently, observed meticulously, and operated in a cost-effective manner across all hublets and environments. Moreover, this team is the home for modern Python practices at HubSpot.Our team oversees the serving frameworks and libraries that facilitate synchronous, asynchronous, and offline inference, as well as model deployment pipelines, autoscaling, and resource management for both GPU and CPU. Our roadmap is focused on enhancing the reliability and efficiency of batch inference, improving model observability, and scaling our AI infrastructure in a cost-effective manner. Additionally, we are the custodians of core Python libraries and tools across HubSpot.As a Staff Software Engineer on the AI Serving team, you will:Develop and deploy production code that directly powers AI functionalities across HubSpot, serving as a critical component for impactful user and business outcomes at scale.Lead the advancement of our model serving and inference infrastructure, enhancing reliability, scalability, and cost-efficiency.Establish the technical direction for deploying and operating ML models at scale, guiding architectural decisions, cost optimizations, and developer experience enhancements.Collaborate closely with Machine Learning Engineers, Product Software Engineers, and other Infrastructure teams to streamline model deployment and serving processes.Gain extensive insight into various HubSpot infrastructure systems by building and maintaining core Python libraries, offering an exceptional opportunity to understand HubSpot's inner workings.Work alongside HubSpotters across different functions including engineering, product, design, research, marketing, and sales, while gaining a broader understanding of how HubSpot operates as a business.Be empowered to express your authentic self and choose a work style and location that allows you to perform at your best, whether from home, in an office, or a combination of both.We are not solely seeking engineers with extensive experience; we value engineers who have demonstrated unique excellence, leadership, and the ability to elevate those around them.Our primary programming languages include Python and Java, but a variety of experiences are welcomed.

Join the innovative team at MongoDB as a Staff Software Engineer specializing in Server Ingress Security. In this pivotal role, you will be responsible for designing and implementing robust security solutions that protect our server infrastructure from unauthorized access and potential threats. Your expertise will play a crucial part in enhancing the security posture of our applications, ensuring seamless and secure connectivity for our users.