Staff Software Engineer at Toast | Dublin, Ireland

This hybrid position is located in Dublin, Ireland, with full relocation support provided.At Toast, we pioneer technology that empowers restaurants and local businesses to thrive in the digital era. Our innovative solutions help business owners optimize operations, boost sales, engage customers effectively, and ensure employee satisfaction.What Drives UsHavi…

Gong leverages cutting-edge AI technology to revolutionize how revenue teams achieve success. The Gong Revenue AI Operating System integrates data, insights, and workflows into a cohesive, reliable system that observes, guides, and collaborates with the world’s leading revenue teams. Driven by the Gong Revenue Graph, AI-driven intelligence, specialized agents, and trusted applications, Gong enables over 5,000 companies globally to gain profound insights into their teams and customers, automate essential sales processes, and close more deals with reduced effort. For further details, visit www.gong.io.Joining Gong means becoming part of a company that thrives on innovation, ambitious objectives, and passionate individuals. We are at the forefront of shaping the future of revenue intelligence and seek individuals eager to contribute to the next big thing. You will collaborate with a team that dreams big, acts swiftly, and values craftsmanship and camaraderie. Transparency and trust are the cornerstones of our operations, providing every team member with the chance to make a significant impact. If you aspire to grow, challenge yourself, and engage in meaningful work, Gong is where you can achieve the pinnacle of your career.EMEA Technical Sourcer (Fixed Term Contract)OverviewWe are on the lookout for a talented Technical Sourcer to join our recruiting team, focusing on building a robust pipeline of premier technical talent across the EMEA region. This pivotal role involves identifying, engaging, and nurturing candidates for engineering, product, and various technical roles. The ideal candidate will have a data-driven approach, exceptional sourcing skills, and the ability to collaborate closely with recruiters and hiring managers.

At Intercom, we are revolutionizing customer service with our cutting-edge AI technology. Our mission is to empower businesses to deliver exceptional customer experiences through our innovative solutions.Meet Fin, our advanced AI customer service agent, designed to provide seamless, around-the-clock support. Paired with our Helpdesk, the Intercom Customer Service Suite offers a comprehensive solution for handling intricate queries that require human intervention, ensuring a transformative customer experience.Founded in 2011, Intercom is trusted by nearly 30,000 businesses globally, setting the standard for exceptional customer service. Guided by our core values, we remain committed to innovation, speed, and delivering unparalleled value to our clients.What’s the opportunity?In the rapidly evolving landscape of customer support, we are seeking a Technical Support Specialist who thrives in an autonomous environment, embodies a deep curiosity, and is proficient in AI tools. This role demands high standards not only for personal performance but also for the team.As a Technical Support Specialist, you will tackle complex technical queries related to our nuanced features, act as a pivotal escalation point for intricate investigations, and provide world-class customer support. You will collaborate proactively with customers to maximize their use of our platform and contribute to enhancements in our products, processes, and team development. Utilize AI tools alongside your expertise to efficiently resolve complex cases and foster a culture of continuous improvement. If you embrace constant learning and adaptability, this dynamic environment will be a perfect fit!If you are excited about this opportunity, we invite you to join us as our next Technical Support Specialist.

CPM Ireland is hiring temporary event staff for the TWIG Conference at the Dublin Royal Convention Centre. The event takes place on May 8th at One Le Pole Square, Ship Street Great, Dublin, D08 E6PD. This short-term role involves working in one of two dedicated teams to support event operations. Shifts Morning: 7 AM – 1 PM Midday/Afternoon: 11 AM – 6 PM Shifts are assigned based on availability. Main Responsibilities Set up the event space before the conference begins Assist at the registration desk and help prepare the venue Hand out goodie bags to guests as they arrive Guide attendees, manage queues, and provide general support on site Offer assistance during busy periods throughout the event

About ChalkChalk is at the forefront of innovation, creating a cutting-edge data platform designed to propel machine learning applications into the future. We eliminate the traditional barriers of complexity, latency, and scalability that have hindered ML capabilities. Our platform offers the performance of Rust combined with user-friendly tools that developers appreciate. Industry leaders rely on Chalk for various applications, including preventing fraudulent credit card transactions, identity verification, and optimizing clean energy utilization. Recently, we secured a $50 million Series A funding round, led by Felicis.Role OverviewIn the position of Support Engineer at Chalk, you will serve as the primary technical support specialist, ensuring that our customers enjoy outstanding experiences with our products. You will engage directly with clients in sectors such as finance, healthcare, and e-commerce, assisting them in troubleshooting and optimizing their use of Chalk's platform. This role presents a unique opportunity to gain in-depth knowledge of our technology, collaborate closely with our Engineering and Forward Deployed Engineering teams, and make a meaningful contribution to customer satisfaction and product quality.Key ResponsibilitiesDeliver prompt and effective front-line technical support to Chalk customers, diagnosing and resolving technical issues as they arise.Work collaboratively with the Engineering team to escalate and resolve complex technical problems efficiently.Cultivate a thorough understanding of our products to assist customers in maximizing their value from Chalk.Document solutions, develop knowledge-base articles, and share insights to minimize recurring issues.Identify and recommend improvements to enhance product reliability, usability, and customer satisfaction.QualificationsA solid technical background with experience in technical support or software engineering.Proficiency in programming languages such as Python and SQL.Excellent troubleshooting, analytical, and problem-solving abilities.Exceptional written and verbal communication skills.Ability to collaborate effectively with both technical and non-technical teams.Previous experience in customer-facing technical roles is highly preferred.Bachelor's degree in Computer Science or a related field is required.

At Vanta, we are dedicated to empowering businesses to establish and demonstrate trust. Our commitment to continuous security monitoring and verification allows organizations to improve their security practices effortlessly. Our diverse and talented team includes individuals with various backgrounds, and many have thrived at Vanta without prior security experience.Our mission at Vanta is to enhance internet security and safeguard consumer data. We believe in the importance of ongoing security monitoring and verification, enabling companies to practice superior security with ease. We take pride in our collaborative and supportive team environment.As a Technical Support Engineer (TSE), you will be crucial in assisting our customers by addressing their most intricate technical challenges. You will serve as the ultimate technical escalation point for our Technical Support Specialists (TSS) and work closely with our Support and Engineering teams to provide an exceptional customer experience while adhering to our service SLAs.Our objective is to deliver top-tier Technical Support to our clients. Our team's mantra is: "We make complex solutions seem simple and excel in customer education." We prioritize building strong relationships with our customers based on trust and transparency, which is why our Technical Support Metrics are publicly available.As a Technical Support Engineer at Vanta, your responsibilities will include:Providing technical assistance to Vanta customers via email, screen sharing, and chat, ensuring timely responses within established SLAs.Gaining an in-depth understanding of Vanta’s product features, integrations, configurations, and messaging.Managing and resolving intricate technical issues for customers, while collaborating with Technical Support Specialists (TSS) on their most challenging cases as the final technical escalation point.Exhibiting a strong sense of ownership and accountability for enhancing the overall customer experience.Clearly communicating complex solutions to customers and documenting them for future reference.Implementing systematic problem-solving and troubleshooting methods, documenting insights in our Support CRM to identify trends.Creating reproducible test cases and collaborating with Product and Engineering teams to enhance the product.

About Chalk Chalk is revolutionizing the data platform landscape to empower the next generation of machine learning applications. We dismantle the traditional barriers of complexity, latency, and scalability that have historically limited ML capabilities. Our platform merges the lightning-fast performance of Rust with intuitive tools beloved by developers. Leading enterprises rely on Chalk for a range of solutions, from preventing fraudulent credit card transactions to identity verification and optimizing clean energy utilization. Recently, we secured a $50 million Series A funding round, led by Felicis. About the Role As a Support Engineer at Chalk, you will serve as our primary technical support expert, ensuring that our customers enjoy outstanding experiences with our products. You will interact directly with clients across diverse sectors such as finance, healthcare, and e-commerce, assisting them in troubleshooting and optimizing their use of Chalk's platform. This position presents a unique opportunity to gain in-depth insights into our technology, collaborate closely with our Engineering and Forward Deployed Engineering teams, and make a significant contribution to customer satisfaction and product quality. What You Will Do Deliver front-line technical support to Chalk customers, swiftly diagnosing and resolving technical issues. Work in partnership with the Engineering team to escalate and resolve complex issues efficiently. Acquire extensive product knowledge to enhance customer value from Chalk. Document solutions, create knowledge-base articles, and share insights to mitigate recurring issues. Identify areas for improving product reliability, usability, and overall customer satisfaction. What We Are Looking For A technical background with experience in technical support or software engineering. Proficiency in Python and SQL. Strong troubleshooting, problem-solving, and analytical capabilities. Exceptional written and verbal communication skills. Ability to collaborate effectively with both technical and non-technical teams. Previous experience in customer-facing technical roles is highly desirable. Bachelor's degree in Computer Science or a related field.

Oomnitza provides a cutting-edge Enterprise Technology Management platform that streamlines and automates essential IT business processes. Our innovative SaaS solution features agentless integrations, established best practices, and low-code workflows, empowering enterprises to optimize their existing infrastructure and automate critical tasks such as onboarding, offboarding, audit readiness, refresh forecasting, and more. This significantly minimizes reliance on manual processes and error-prone ticketing systems. We proudly support some of the most renowned and forward-thinking companies in enhancing operational efficiency, expediting audits, reducing cyber risks, and eliminating unnecessary IT expenditures.We are in search of a Senior Technical Support Engineer who excels in dynamic environments, possesses a knack for resolving intricate technical issues, and demonstrates a strong aptitude for self-directed learning while delivering superior customer experiences. This pivotal role demands robust technical expertise, proficiency in API troubleshooting, and a collaborative, customer-focused approach.

Join MongoDB as an Associate Technical Services Engineer II, where you will play a pivotal role in providing exceptional technical support and assistance to our clients. You will be responsible for troubleshooting complex issues, offering solutions, and ensuring customer satisfaction. This position is ideal for those who are passionate about technology and eager to grow within a dynamic environment.

About National Vehicle Distribution (NVD)NVD is a dynamic family-owned enterprise founded in 1980, dedicated to supporting vehicle manufacturers with efficient and seamless distribution of their products. We pride ourselves on being a comprehensive logistics solution provider, offering services that encompass transportation, storage, and enhancement of vehicles before they reach their final destinations. Since our inception, we have been pioneers in the digitization of the Finished Vehicle Logistics (FVL) sector, leveraging cutting-edge technology to deliver significant efficiencies and cost savings for our clients. Our steadfast commitment to innovation and continuous improvement remains central to our operations today.Role OverviewThe HGV Technical Administrator role demands a robust background in administration and technical truck maintenance, complemented by outstanding IT and communication skills. The ideal candidate will be exceptionally organized, detail-oriented, capable of juggling multiple tasks under pressure, and able to work independently while demonstrating strong problem-solving abilities. A Class B driving license is required. Key responsibilities include managing driver defect reports, generating purchase orders, scheduling repairs, liaising with the driver management team, preparing reports, pinpointing process enhancements, assisting with subcontractor repairs, handling phone communications, and coordinating NVD materials.Compensation & Benefits Pension SchemeDeath In Service BenefitDigital GP ServiceEmployee Assistance ProgrammeAnnual Leave Purchase ProgrammeLong Service AwardsStaff Purchase Schemes: Tyres ToolsBike to Work SchemeDiscounted Gym MembershipQualificationsProven strong administration skills.Technical background in truck maintenance is essential.Excellent IT skills are mandatory; familiarity with Assetminder/Sage systems is a plus, but not required.Exceptional verbal and written communication skills are crucial.Highly organized with meticulous attention to detail is necessary.Ability to effectively multitask and thrive under tight deadlines is essential.Capability to work independently and take initiative.Strong problem-solving skills.Full clean Class B driving license is required.Key ResponsibilitiesReview daily driver defect reports and organize scheduled repairs.

Nitro Software Inc. seeks a Technical Recruiter for a hybrid position in Dublin, Ireland. This role centers on identifying and hiring technical professionals who can contribute to the company’s ongoing projects. Collaboration with hiring managers is key, as the recruiter works to understand each team’s needs and ensure candidates meet both technical and cultural expectations. Main responsibilities Find and attract qualified candidates for technical positions across the business Work with hiring managers to clarify job requirements and team objectives Review applications and evaluate candidates for technical fit and alignment with Nitro Software’s values Support candidates and managers throughout each stage of the recruitment process Work arrangement This hybrid role combines time in Nitro Software’s Dublin office with remote work.

As the Mechanical Technical Director for Data Centres at AECOM, you will play a pivotal role in leading the engineering and technical direction for our data centre projects. This position demands a seasoned professional with extensive experience in mechanical engineering, specifically within the data centre sector. Your responsibilities will include overseeing project teams, ensuring compliance with industry standards, and driving innovative solutions to complex engineering challenges. You will collaborate with cross-functional teams to deliver high-quality results that meet client expectations and project timelines.

Kota is looking for a Technical Support Engineer in Dublin to help maintain the operational health of our embedded integrations. This role supports our mission to improve insurance and retirement benefits for today’s workforce. Role overview This position sits at the intersection of product development, engineering, and customer support. The Technical Support Engineer acts as a reliable point of contact for partners, addressing integration challenges quickly and accurately. Unlike a typical helpdesk role, this job involves hands-on technical work and close collaboration with the engineering team. What you will do Serve as the technical first responder for partner integration issues Navigate the codebase and query databases to troubleshoot and reproduce bugs Identify root causes and propose or implement safe, well-scoped fixes Maintain clear, timely communication with partners during critical situations Work closely with the General Manager and engineering team to support Kota’s mission Collaboration This role offers the chance to work side by side with both leadership and engineers, contributing directly to making benefits more accessible and valued for employees across Europe.

Join MongoDB as a Technical Services Engineer, where you will play a crucial role in providing top-notch technical support to our diverse clientele. You will work closely with customers, helping them harness the full potential of our database technology.Your responsibilities will include troubleshooting complex issues, educating customers on best practices, and collaborating with cross-functional teams to enhance our products. This is an exciting opportunity for someone who is passionate about technology and customer service.

Are you a data-driven professional with a passion for revenue analytics? Join Figma as a Senior Technical Revenue Analyst in Dublin! In this pivotal role, you'll work closely with cross-functional teams to optimize revenue processes, leverage data insights, and drive strategic decisions to elevate our business outcomes.

About the CompanyAffinidi is a forward-thinking technology firm committed to transforming data ownership and empowering individuals and businesses with control over their digital identities. Our innovative approach integrates privacy and security while managing comprehensive digital footprints.With our decentralized digital identity solutions, we advocate for everyone's right to own and control their data. Our mission is to establish a trusted ecosystem for digital credentials that enables secure data exchange across borders and industries. About the Role:We are seeking a solution-oriented and experienced Staff Software Engineer (Full Stack) to join our dynamic engineering team. You will play a pivotal role in developing and implementing innovative software solutions that enhance our digital identity offerings.

Join WalkMe, a subsidiary of SAP, as we redefine the Digital Adoption Platform (DAP) landscape, empowering organizations to navigate the complexities of modern technology. By utilizing WalkMe's innovative features—including guidance, engagement, insights, and automation—companies can optimize operational efficiency, enhance executive oversight of digital utilization, and fully leverage their digital investments, thus ensuring successful digital transformation.In partnership with SAP, WalkMe is at the forefront of revolutionizing the digital transformation process, enabling businesses to maximize the capabilities of SAP's powerful ERP solutions while improving user experience and productivity through WalkMe's user-friendly platform.This role involves direct support for WalkMe under the SAP umbrella.As a Technical Support Engineer, you will report directly to the Support Manager and serve as a reliable point of contact for our diverse customer base. Your role will commence with customer onboarding and extend through project implementation and contract renewals. You will be instrumental in delivering timely and effective solutions that align with our Service Level Agreements (SLAs), ensuring high levels of customer satisfaction. Moreover, your contributions to our knowledge base and customer community will significantly enhance the overall customer experience.

Intercom is hiring a Technical Support Engineer based in Dublin, Ireland, to provide customer support from Saturday through Wednesday. This role centers on helping users resolve technical issues and navigate the Intercom platform. Role overview The Technical Support Engineer will handle customer inquiries, troubleshoot technical problems, and offer clear guidance on using Intercom’s products. The position involves regular interaction with users, aiming to deliver a smooth and reliable experience every day. Schedule Work days: Saturday to Wednesday Location: Dublin, Ireland What you will do Respond to customer support requests Diagnose and resolve technical issues Guide users on effective use of the Intercom platform

About UsAt Davy, we pride ourselves on the diverse talents of our team, which have been the cornerstone of our success for nearly a century. As we continue to expand, so do your opportunities for growth. Here, you are not just a team member; you are a vital contributor to our future.Who We AreFounded in 1926, Davy Group is a leading player in Ireland's wealth and capital markets. We offer a comprehensive array of services to high-net-worth individuals, self-directed investors, SMEs, credit unions, corporations, as well as domestic and international institutional investors.Our culture is built on three core values: client success, unity as one Davy, and the commitment to creating a lasting legacy. Aligned in our objectives, we work collaboratively to achieve outstanding results for our clients. As part of our dynamic team of over 900 professionals, you will be empowered to develop both personally and professionally.

We are seeking a talented and experienced Technical Lead to join our dynamic team at ph7. In this role, you will be responsible for leading the development of innovative applications using Java DropWizard and Python Django. You will work closely with cross-functional teams to deliver high-quality software solutions that meet our clients' needs.