Lead Customer Service & Reporting Specialist

Expeditors International of Washington, Inc. seeks a Lead Customer Service & Reporting Specialist based in Ho Chi Minh. This role manages both the customer service team and reporting activities, aiming to provide reliable support and practical insights for clients. Key Responsibilities Supervise and mentor the customer service team, ensuring clear direction …

Agoda is seeking a Lead for Flights Supply to strengthen its flight offerings in Vietnam. This position is based in Ho Chi Minh City and focuses on growing and optimizing the supply of flights for the Vietnamese market. Role overview The Lead, Flights Supply, works closely with teams across the company to improve flight inventory and supply strategies. The goal is to deliver a smooth and reliable travel experience for Agoda customers in Vietnam. Key responsibilities Drive initiatives to expand and enhance flight supply within the Vietnamese market Collaborate with cross-functional teams to refine supply strategies Support efforts to ensure customers have access to a seamless travel booking experience Who will succeed This role suits someone with a strong interest in the travel industry and a background in supply growth or optimization. Experience working with teams and leading projects to improve customer offerings is valuable.

Engage in quality assurance activities for New Product Introduction (NPI), focusing on PCBA, assembly, and testing processes.Develop and uphold Quality Management System (QMS) documentation, including procedures, instructions, standards, and validation protocols.Conduct internal process audits and assist in external audits to ensure compliance.Utilize 8D methodology to effectively manage customer and supplier complaints.Continuously monitor and analyze QMS metrics to drive improvement initiatives.Compile and prepare detailed weekly and monthly quality reports.

Join our dynamic team at Bosch Group as an Embedded Software Engineer, where you'll work on innovative projects that shape the future of technology. This role requires proficiency in Chinese, allowing you to collaborate effectively with our international teams. Your responsibilities will include developing and optimizing embedded software systems, ensuring high-quality code, and contributing to cutting-edge technology solutions.

Top 3 Reasons to Join Our TeamAttractive Salary PackageGlobal Work EnvironmentOpportunity to Work with Cutting-Edge Technology in the Insurtech SectorAbout CoverGoAt CoverGo, we are dedicated to revolutionizing the insurance industry by making it entirely digital and accessible for everyone. As a premier no-code insurance platform for health, life, and property & casualty insurance, we have been recognized as the Insurtech of the Year across Asia and have received numerous accolades worldwide. Our esteemed clients include AXA, Bupa, MSIG, Dai-ichi, and Bank of China Group Insurance, among others.Our dynamic team consists of over 120 professionals from 30 different nationalities, working remotely from various locations around the globe. Backed by reputable venture capital firms, we have established a strong global presence across Asia, EMEA, and the Americas and have achieved remarkable growth, increasing our annual revenue by over 30 times since January 2021. We strive to foster an inclusive and collaborative work culture, believing that diversity in thoughts and perspectives is essential for building a thriving community.Role OverviewAs a Senior Full Stack Engineer at CoverGo, you will be pivotal in shaping and advancing our innovative insurance enterprise software solutions. Your expertise in both front-end and back-end technologies will be crucial as you integrate AI capabilities into our platform. You will explore AI technologies, build proof-of-concepts, and drive architectural decisions to enhance our scalable, reliable, and secure software solutions while staying ahead of industry trends.Key ResponsibilitiesDesign and maintain new features for our SaaS platform, ensuring they meet the needs of our insurance clients.Leverage your expertise in front-end and back-end technologies to create scalable software solutions.Collaborate with cross-functional teams to gather user requirements and translate them into technical solutions.Experiment with AI models and frameworks to develop and integrate AI-driven features that enhance user experience.Lead architectural decisions to ensure the platform's scalability, reliability, and security.

Bosch Group offers a 6-month AI Engineer Internship based in Ho Chi Minh. This internship centers on practical experience with advanced artificial intelligence technologies. Role overview Interns join a team dedicated to innovation and contribute to AI-driven products used worldwide. The work involves supporting real-world enterprise systems, providing exposure to the challenges and impact of AI in a business context. Collaboration and learning Throughout the internship, collaboration with experienced engineers is a core part of the experience. Interns gain insight into the development process and help shape solutions for global products. Duration This internship runs for six months in Ho Chi Minh.

Join Bosch Group as a Fullstack Engineer Intern for our Q3 Internship Program! This is a fantastic opportunity for budding engineers to gain hands-on experience in developing and maintaining fullstack applications using Java, NodeJS, Python, Django, React, and .NET technologies.You will collaborate with a dynamic team, learn best practices in software development, and contribute to real-world projects, enhancing your coding skills and professional growth.

Expeditors International of Washington, Inc. seeks an Agent or Lead Agent for Order Management at the Ho Chi Minh Container Freight Station. This role is central to processing orders accurately and upholding the company’s customer service standards. Main responsibilities Manage day-to-day order activities within the Container Freight Station operation Work closely with internal teams and clients to ensure logistics processes stay on track Track and uphold service standards throughout each stage of the order process Assist with ongoing efforts to improve processes and workflows What we look for Strong attention to detail Ability to collaborate effectively with both colleagues and customers Interest in supporting process improvements Location This position is located in Ho Chi Minh.

Join our dynamic Global Endpoint Computing team as a Senior Microsoft Intune Engineer, where you will play a pivotal role in the development, standardization, and management of our global PC and mobile device infrastructure.Oversee and optimize a global co-managed Intune and Configuration Manager environment, supporting more than 25,000 endpoints.Design and execute software deployments and operating system configuration changes utilizing various software development and automation methodologies.Deliver expert 3rd line end-user support for escalated issues related to PC and mobile devices.Collaborate with vendors to troubleshoot and resolve application or end-user challenges.Identify and propose improvements to existing functionalities, driving enhancements for better performance.Lead and manage project activities aligned with the overall strategic roadmap.Effectively investigate issues under tight deadlines while prioritizing tasks appropriately.Work autonomously with minimal supervision.Document processes and maintain essential documentation.

Join Bosch Group as a Lead QA/QC Software Tester, specializing in Automation and AI Testing. In this role, you will leverage your expertise to ensure the highest quality standards for our innovative software solutions. You will be instrumental in developing automated test frameworks and executing comprehensive testing strategies to validate AI-driven applications. Your contributions will directly impact the quality and performance of our cutting-edge technology.

CodeLink is a reputable partner in software engineering and AI services, collaborating with clients globally across the US, Asia, and beyond. Our mission is to develop high-impact technology solutions with exceptional engineering teams, and we are intensifying our focus on expanding our presence in the US market.Role OverviewWe are seeking an insightful, proactive, and strategically-oriented Client Acquisition Specialist to join our dynamic Sales team.This pivotal position lies at the convergence of research, strategy, and relationship management. You will play a crucial role in how CodeLink identifies, engages, and secures high-value clients within the US market.Your efforts will ensure that every outreach is meticulously targeted while continuously enhancing the foundation of our sales pipeline.Key ResponsibilitiesProspect Research & OutreachIdentify and curate lists of high-value prospects that align with CodeLink's Ideal Customer Profile.Conduct in-depth research into target companies and key decision-makers to uncover their context, needs, and buying signals.Develop tailored outreach sequences in collaboration with our Sales Development Representative (SDR) to build a robust pipeline and secure meeting bookings.Monitor engagement trends and refine outreach strategies to enhance conversion rates.Maintain and enrich a real-time database of high-value prospects, ensuring up-to-date contact information, company context, and buying signals.Outreach IntelligencePartner with the Sales team to implement outreach campaigns that generate a pipeline of scheduled meetings for Founders’ onsite visits.Analyze event landscapes, attendee lists, and target accounts to optimize meeting opportunities.Research speakers, sponsors, and valuable participants to facilitate strategic engagement.Work with the Sales team to carry out pre-event and post-event outreach and nurturing to convert initial contacts into qualified opportunities.Document, organize, and enhance post-event insights including contacts, discussions, and next steps.Sales OperationsEnsure a clean, structured, and actionable CRM system is maintained.Compile weekly research briefs and pipeline updates for the sales team.Identify and implement tools, workflows, or data sources that enhance lead generation efficiency.Develop scalable processes to improve how we generate and qualify the sales pipeline.

Bosch Group is looking for a JavaScript Software Developer to join the team in Ho Chi Minh. This role centers on building software solutions that use JavaScript and JSON. Role overview Work with a group of colleagues to develop and maintain software projects. The position involves hands-on coding, problem-solving, and contributing to team goals. What you will do Write and maintain code in JavaScript Work with JSON for data handling and integration Collaborate with team members to solve technical challenges Requirements Experience with JavaScript Familiarity with JSON Interest in working as part of a team

Founded in 1996 in the Netherlands, Sioux Group boasts a team of over 1,400 engineers dedicated to supporting renowned high-tech companies. Our mission is to deliver high-tech and innovative solutions that foster a smarter, safer, healthier, and more sustainable society.Recognized as an employer of choice, Sioux has received accolades such as Best ICT Company to Work For and Great Place to Work. Expanding rapidly in Asia, we have offices in Vietnam, China, Singapore, and India, complementing our strong European presence.At Sioux, we value our diverse international team and stand by our core principles: Own it and make it happen, Grow and innovate together, and Surprise customers. If you resonate with these values, we invite you to be part of our team.The RoleSioux Ho Chi Minh is experiencing rapid growth, and we are in search of an IT Talent Acquisition Specialist to play a vital role in enhancing our engineering team and supporting our expansion in Asia. This position offers a unique opportunity to work in an international environment with a culture focused on growth and innovation.

Join Bosch Group as a Senior Automation Tester on a one-year contract and play a key role in enhancing our software quality assurance processes. You will be responsible for designing, developing, and executing automated test cases, ensuring that our applications meet high standards of performance and reliability.

Join SOCOTEC, a leader in providing high-quality engineering and consulting services, as a CAD Rebar Detailer. In this role, you will be responsible for creating detailed rebar drawings and specifications essential for construction projects. Collaborating with engineers and architects, you will ensure accuracy and compliance with industry standards.If you have a passion for structural detailing and a keen eye for precision, we invite you to apply and contribute to our innovative projects in the civil engineering sector.

Join our innovative team at Bosch Group as an Embedded Software Developer specializing in Flash Bootloader development. You will play a crucial role in designing, implementing, and optimizing embedded software solutions. This is an exciting opportunity to work with cutting-edge technologies and contribute to the development of embedded systems that power various applications.