About the job
Join Us as an Operations Manager!
Location: Leeds (Remote with monthly travel to York HQ)
Salary: From £47,000 per annum
About Britsafe
At Britsafe, we have proudly delivered exceptional customer service for over three decades. Our continued success stems from our dedicated personnel, innovative processes, and cutting-edge technology.
We are on the hunt for a passionate Operations Manager who embodies our unwavering commitment to excellence and is dedicated to setting high standards across teams and sites.
Role Overview
As a multi-site Operations Manager, you will oversee security and cleaning services for a diverse range of esteemed clients in the financial services, distribution, and manufacturing sectors throughout Yorkshire and beyond.
Your primary responsibilities will include:
Leadership & Service Delivery ā Upholding the highest standards in manned security and cleaning, compliant with SIA Approved Contractor Scheme guidelines.
Client & Team Management ā Cultivating solid client relationships through site visits, strategic meetings, and comprehensive staff training.
Scheduling & Compliance ā Overseeing staff rostering (via Timegate), performance metrics, motivation, and compliance adherence.
Technology & Reporting ā Leveraging advanced systems for accurate reporting, payroll management, and scheduling efficiency.
Most importantly, you will drive the retention and growth of our client base.
Ideal Candidate Profile
Proven management experience in security and/or cleaning (essential)
Valid Front-line SIA Licence (essential)
Exceptional leadership and communication skills
High proficiency in IT and adeptness with advanced systems
Valid UK driving licence and access to a car
Ability to travel to York HQ at least once a month
Applications lacking an SIA licence and relevant management experience will not be considered.
Our Offerings
Competitive salary starting from £47,000 per annum
Opportunity to lead prestigious contracts with high-profile clients
Support from a company that prioritizes its people, performance, and service excellence
