About the job
Regional Manager - North
DCK Group is a premier global leader in the fashion jewellery sector, collaborating with renowned retailers and popular high street fashion brands. Our esteemed partners include M&S, River Island, Next, Tesco, and many others!
We are excited to announce an opening for a Regional Manager on a permanent, full-time basis to oversee our operations in the northern region of the UK.
As the Regional Manager, you will be required to travel extensively to various stores within your designated area. Therefore, having access to a personal vehicle and a valid driving licence is essential.
This role involves leading the region as a distinct business unit, focusing on driving impressive commercial performance, nurturing high-performing Area Managers, and ensuring the consistent execution of brand, customer, and operational standards. You will be pivotal in translating the company's strategic objectives into actionable regional initiatives and fostering leadership capabilities to achieve sustainable results.
Key Responsibilities:
- Commercial Performance:
- Own and achieve regional sales targets.
- Analyze regional performance metrics to identify trends, risks, and opportunities.
- Address underperformance through strategic action plans.
- Ensure effective implementation of promotions, initiatives, and trading priorities.
- People Leadership & Development:
- Lead, coach, and develop Area Managers.
- Foster a sales-driven culture across the region, emphasizing commercial insight, strong leadership, and an unwavering focus on customer experience.
- Build a robust and accountable leadership framework throughout the region.
- Drive succession planning and talent development initiatives.
- Address leadership, behavioral, or performance challenges decisively.
- Operational Excellence:
- Ensure compliance with company processes, policies, and standards.
- Drive uniformity in store execution across the region.
- Enhance efficiency and working practices.
- Monitor risks, governance, and compliance measures.
- Customer & Brand Delivery:
- Champion customer experience excellence.
- Ensure strong visual merchandising and brand representation.
- Drive consistency of service and experience across all outlets.
- Strategic Execution:
- Translate corporate strategy into clear regional priorities.
- Lead and support change initiatives effectively.
- Communicate direction and expectations clearly.
- Provide insights and feedback to senior leadership.
