German Account Support Specialist

Join Atlean World, a pioneering HR SaaS consultancy dedicated to creating multicultural workplaces that reflect the world's diversity. We specialize in enhancing the recruitment experience for candidates across multilingual markets.Your Next Career Destination Awaits! 🌍 Experience a rewarding opportunity in beautiful Lisbon, Portugal as an Account Support S…

Atlean World is a leading HR SaaS consultancy dedicated to fostering multicultural workplaces as the new norm. Our expertise lies in multilingual markets, ensuring a seamless and enjoyable recruitment journey for candidates.Your Next Job, Without Boundaries! Join us in vibrant Lisbon, Portugal, for an exciting opportunity as a Greek Digital Ads Sales Advisor.Why this role is a fantastic opportunity for both professional and personal growth:Experience life in Lisbon while embracing diverse cultures.Be a representative of a prestigious global brand.Accelerate your career development with fast-track opportunities.Your daily responsibilities will include:As a sales professional specializing in online advertising solutions, you will connect businesses with impactful digital platforms, creating a dynamic customer-focused environment and driving revenue through strategic marketing partnerships.Your key responsibilities will include:Identifying new sales opportunities.Providing support for sales-related inquiries.Utilizing your troubleshooting skills to assist and guide customers.Representing a renowned global brand.Requirements for success in this role:Language Proficiency: Fluent in Greek and proficient in English.Tech Enthusiast: A keen interest in the latest technologies.Customer Service Experience: Previous experience is a plus.Exceptional Communication Skills.Strong Empathy and Understanding.Benefits of joining our team:Enjoy the vibrant lifestyle of Lisbon.Opportunities for substantial growth with a 12-month renewable contract.Additional Portuguese benefits: meal vouchers and two extra salaries.Health coverage: Private health insurance after 6 months of employment.Relocation Package Includes:Flight expenses covered.Airport pick-up and settling assistance.Shared accommodation provided.Complimentary Portuguese language lessons.Free access to various sports activities.Engage in exciting activities like football tournaments, beach barbecues, surf lessons, and cultural events!Make this your Next Job Without Boundaries!

Atlean World is a leading HR SaaS consultancy dedicated to fostering multicultural environments as a modern standard. Our expertise lies in navigating multilingual markets to ensure an enjoyable recruitment journey for candidates.Your Next Job, Without Boundaries! Join us in beautiful Lisbon, Portugal, as a Polish Customer Advisor and experience a rewarding work environment.Why the Customer Advisor role is an excellent opportunity for your growth: Immerse yourself in Lisbon’s vibrant culture Be the face of a renowned global brand Accelerate your career with rapid development opportunities Your Daily Activities Will Include:Participating in specialized training for the products/services you'll supportUtilizing your troubleshooting skills to assist customersBecoming a product expertProviding support through email, chat, and phoneBringing your positive energy to customer interactionsFocusing on a specific brandWhat You Need to Succeed:Fluency in Polish and proficiency in EnglishA keen interest in the latest technologyCustomer service experience is a plusStrong communication skillsEmpathy and understanding in customer interactionsBenefits You Can Expect: Experience the joy of living in Lisbon Career growth opportunities with a 12-month renewable contract Additional perks such as meal vouchers and two extra salaries Private health insurance after six months of employment Relocation Package Includes: Coverage for your flight expenses Airport pick-up and settling assistance Accommodation in shared apartments Free Portuguese language lessons Access to free sports activities Enjoy football tournaments, beach barbecues, surf lessons, and cultural events! Make this your Next Job Without Boundaries! Get to know more about Atlean World:Atlean World will be your recruitment partner throughout your journey:Guiding Your Odyssey with Atlean WorldAs soon as you apply, one of our friendly recruiters will connect with you to discuss the role and answer all your questions.

Join Our Team! ⤵Are you eager to launch your career in the banking sector? We are on the lookout for a talented Junior Banking Operations Specialist who is ready to engage in dynamic projects that offer abundant opportunities for growth and learning.  What We Provide ⤵A nurturing environment where you can develop your skills, grow professionally, and showcase your talents to the fullest. A significant presence in the banking industry, encouraging innovation and fresh ideas.A hybrid work model allowing for flexibility (2-3 days per week in our Lisbon office).

Key Responsibilities:Execute the implementation and ongoing maintenance of SAP Transportation Management (TM) and associated modules.Analyze business processes and gather functional requirements effectively.Ensure high levels of client satisfaction and contribute to project success.Develop and present tailored solutions to address client-specific challenges.Collaborate with multidisciplinary teams to deliver optimized solutions.Maintain clear and effective communication with clients and internal teams.Exhibit initiative and foster a collaborative team environment.

Do you have a strong passion for customer support and technology? Join one of the leading BPO companies located in the vibrant city of Lisbon!Our client is a global leader in professional services, dedicated to transforming clients' business, operational, and technological paradigms for the digital age.As a vital member of our diverse team in Lisbon, you will deliver exceptional support through email, chat, and phone, assisting users of our innovative online streaming platform.

We are seeking a detail-oriented Dutch Ship to Bill Analyst to join our dynamic team in Lisbon. In this role, you will be responsible for a variety of essential functions that contribute to our operational efficiency and customer satisfaction.Customer Account Management: Establish and manage customer accounts in SAP, ensuring all pre-qualification requirements are met. You will also provide account information and oversee customer activation processes.Invoice Management: Handle invoice generation, review unbilled sales, process credit and debit notes, and manage month-end accruals while generating detailed reports.Cash Applications: Accurately apply and match payments to appropriate accounts, ensuring timely resolution of any discrepancies.Aging Monitoring: Keep track of aging items, troubleshoot system issues related to auto-matching, and escalate unresolved payment issues as necessary.Collections: Manage collections for assigned accounts and overdue payments, adhering to key performance indicators (KPIs).Credit Management: Conduct credit limit creation and modifications, and release blocked orders as per established protocols.Product Management: Verify product promotion rules, update product catalogs, manage vendor payments, and track quantities of MSLA kits.Administrative Support: Assist in retail site mystery shopper reporting, loyalty program administration, incentive programs, and price adjustments.Compliance Support: Contribute to controls compliance activities and assist with record management, brand integrity, safety, and health reporting.Customer Interaction: Respond to customer inquiries via calls, emails, and chats, ensuring exceptional customer experiences aligned with service level agreements (SLAs).Reporting: Adhere to turnaround times and accuracy, reporting KPIs and SLAs as required.Language Skills: Engage in proofreading and basic translation tasks, along with various ad-hoc requests.

Join our dynamic team as a Dutch and French Scheduling Specialist at Cross Border Talents, where you will play a crucial role in supporting our Dutch and French-speaking stakeholders within our Service Provider network. You will ensure the seamless coordination of services, driving optimal operational performance.We are looking for a proactive individual with exceptional communication and negotiation skills, who is dedicated to addressing stakeholder needs and effectively prioritizing client-driven tasks.Key Responsibilities:Monitor and balance call activities for our clients and manage the workload of external Service Providers utilizing internal databases.Identify and address barriers that impact the efficiency of external Service Providers, collaborating with field management to resolve service issues promptly, ensuring optimal workload efficiency and effective call queue management.Engage with stakeholders and their support teams to negotiate optimal arrival times for Service Providers to perform necessary product maintenance.Build and maintain strong relationships with external Service Providers and Field Managers to exceed performance metrics.Achieve established cost targets through effective negotiation and adherence to KPIs.

Are you enthusiastic about social media and eager to explore the world? Join us in Lisbon, the vibrant capital known for its surfing, lively atmosphere, art, and culture!We are currently seeking a Content Moderator for our client, a leader in digital customer service, to work on one of the largest social media platforms today. This role offers the opportunity to thrive in a dynamic environment as part of a multicultural team focused on achieving goals.As a Content Moderator, your primary responsibility will be to ensure the safety of the content published on social media by verifying compliance with regulations. You will review videos, images, and audio, identifying inappropriate content before it goes live. Your role will involve eliminating and blocking non-compliant content, organizing and evaluating information, and contributing to enhancing user experience by improving strategies and operations. You will also be responsible for promptly reporting any content that violates community guidelines.

As a Scheduling Specialist at TSOS, you will play a critical role in supporting our German-speaking stakeholders' network of Service Providers, ensuring their service coordination reaches peak efficiency.The ideal candidate will be a proactive individual with exceptional communication and negotiation abilities, demonstrating keen attention to stakeholder needs while adeptly prioritizing client-driven tasks.Key Responsibilities Oversee and balance call activity and workload among our clients and external Service Providers using internal stakeholder databases. Diagnose and address barriers that hinder the productivity of external Service Providers, liaising with field management to rectify service issues, thereby enhancing workload efficiency and call queue management. Maintain oversight until all service issues are resolved. Engage with stakeholders and their dedicated support teams to negotiate optimal arrival times for Service Providers to conduct necessary product maintenance. Develop and nurture robust working relationships with external Service Providers and Field Managers to consistently achieve and exceed operational metrics. Achieve and maintain established cost targets through effective negotiations with stakeholders while ensuring compliance with all other KPIs.

Are you enthusiastic about customer support and the latest technologies? Do you aspire to work with one of the leading BPO companies in Lisbon?Our client, a globally recognized professional services firm, is dedicated to transforming business, operational, and technology models for the digital age.Are you eager to explore topics such as social media regulations, online free speech, and EU policymaking? If so, seize this opportunity to embark on a fulfilling career with an innovative team!Key Responsibilities:Evaluate user reports concerning website content.Assess and identify non-compliant content and escalate appropriately.Make informed decisions in accordance with established policies and procedures.Utilize market-specific knowledge to develop solutions for enhancing user community support.Review sensitive content, which may include graphic or disturbing materials.

Are you enthusiastic about customer support and technology? Join one of the leading BPO firms in Lisbon and kickstart your career!Our client is a top-tier professional services company known for transforming businesses through innovative technology solutions tailored for the digital age.Are you eager to delve into social media regulations, online free speech, internal controls, or even EU policymaking? If so, we invite you to apply and become part of this dynamic team.Key Responsibilities: Evaluate user reports regarding website content. Identify content that violates guidelines and flag it for appropriate action promptly. Make informed decisions to address inquiries aligned with established policies and procedures. Utilize market-specific knowledge to enhance user community support solutions. Review sensitive content, which may include graphic or distressing material.

Are you enthusiastic about customer support and cutting-edge technologies? Are you eager to become a part of one of the leading BPO companies in Lisbon?Our client, a prominent global professional services firm, is at the forefront of transforming business, operational, and technological models for the digital age.Do you wish to delve deeper into social media regulations, online free speech, and internal controls? Or perhaps, you want to explore the intricacies of EU policymaking? If so, we invite you to apply and kick-start your career with this dynamic team.Key Responsibilities: Examine user reports pertaining to website content. Assess and pinpoint content that fails to meet specified guidelines and flag it for action promptly. Make balanced decisions and assist in resolving inquiries in alignment with established policies and procedures. Utilize market-specific insights to identify and develop solutions that enhance user community support. Review sensitive content, which may include graphic or disturbing material.

As a Digital Marketing Analyst, you will play a pivotal role in analyzing and enhancing the performance of our digital campaigns. You will be responsible for generating insightful reports and effectively communicating critical findings to stakeholders. Collaborating closely with our digital teams, you will engage in various digital initiatives and oversee the management of essential internal tools. Your expertise will assist users while you remain updated on the latest developments in the digital analytics landscape.Main Responsibilities:1. Digital AnalysisConduct comprehensive analyses of web data to assess digital campaign effectiveness.Identify and interpret significant trends and patterns in data to support strategic decision-making.2. ReportingGenerate regular performance reports and share key insights with stakeholders.Leverage visualization tools to present data clearly and accessibly.3. User SupportProvide first-level technical and functional support regarding Adobe Analytics to internal teams and users.Address inquiries, troubleshoot issues, and assist users in data interpretation.Conduct training sessions on best practices for digital analysis.Work collaboratively with digital teams to meet their analytics and data requirements.Manage Adobe Analytics account permissions for users and teams.4. Project ManagementParticipate in the management and tracking of ongoing analytics projects.Suggest improvements and solutions to enhance analysis and reporting processes.5. Tool ManagementDeliver training for users on the OUP tool (internal tool).Perform updates and maintain the OUP tool (Tracked URL generator).6. Technology WatchStay updated on trends and innovations in digital analytics.Evaluate and recommend new tools or methodologies for optimizing data analysis.

About the RoleiCapital Network is on the lookout for a dynamic Technology Program Manager to collaborate closely with Engineering and Technology leadership. This pivotal role focuses on delivering intricate, high-impact projects that align with the firm’s essential technology objectives.Positioned at the nexus of strategy and execution, you will apply best-in-class program management methodologies to manage large-scale, cross-functional initiatives. Our team functions in an internal consulting capacity, ensuring clarity, alignment, and disciplined execution through multi-team programs.You will engage with a diverse range of projects, including greenfield software development, enterprise vendor implementations, cloud and infrastructure initiatives, as well as data analytics and machine learning efforts, alongside broader technology innovation programs.As iCapital Network continues its growth, we are increasingly integrating AI-enabled tools and automation to bolster engineering productivity and enhance program transparency. This role demands adaptability within an AI-augmented landscape, where you will identify opportunities to leverage emerging technologies for improved planning, reporting, decision-making, and cross-team collaboration.As a leader focused on orchestration, visibility, and delivery excellence, please note that this position does not involve hands-on coding or testing.

Are you ready to elevate your career in a dynamic environment? As a Spanish Technical Product Specialist for Digital Ads, based in Lisbon, Portugal (On-Site), you'll leverage your expertise to support various facets of our client's social media operations. You'll play a crucial role in ensuring adherence to client guidelines while enhancing service quality and user experience.You'll receive comprehensive training in cutting-edge technologies and ongoing support to help you thrive in this role. Notably, around 80% of our managerial positions are filled internally, which speaks to our commitment to professional growth. We provide a range of FREE Learning and Leadership Development programs to help you achieve the career trajectory you've always envisioned.

Join proSapient, a leading global Expert Network firm, as a Client Services Associate. Our mission is to provide clients with swift access to high-quality expert insights, leveraging exceptional client services and cutting-edge AI technology. Whether assisting a private equity firm in investment evaluations or helping a consultancy craft a new strategy, we bridge clients with industry experts to facilitate impactful, informed decisions.Headquartered in London, we are a dynamic, venture capital-backed scale-up with a growing international footprint, including offices in Lisbon, Toronto, and Raleigh. With a diverse team of over 260 employees, we pride ourselves on being one of the UK's fastest-growing and most successful female co-founded businesses.We offer a competitive salary of €22,500 plus uncapped commission. We invite enthusiastic candidates who are eager to commence their roles in May 2026 to apply. Please submit your application in English.What does the Associate role entail?As a Client Services Associate, your main duty will be to efficiently connect our clients (Private Equity & Consultancy firms) with top-tier industry experts globally. If you thrive in a fast-paced, target-driven environment, proSapient is the perfect place for you. After a comprehensive training program, you will develop a variety of valuable skills in communication, sales, project management, and negotiation.This is not a conventional 9-to-5 position; we collaborate with prestigious investment and professional services firms, and the role may occasionally require extra hours. However, the potential for uncapped commission and career growth makes the effort worthwhile!Key Responsibilities:Client Brief Understanding: Grasp various client briefs and conduct initial research into new industries, companies, and topics to build a solid understanding of client needs, enhancing your commercial acumen.Expert Sourcing: Post understanding of client briefs, a significant portion of your day will involve sourcing experts globally by utilizing our AI-driven platform and professional networking sites.Expert Communication: Engage with potential experts through various outbound methods (calls, emails, messaging) to assess their suitability for client briefs. This role offers excellent opportunities to expand your industry knowledge, enhance your professional network, and sharpen your negotiation skills.

Join Turner Townsend as a Senior MEP Lead Cost Manager specializing in Data Centres, where you will play a pivotal role in delivering high-quality cost management services. You will lead multidisciplinary teams to ensure that projects are completed on time and within budget, contributing to the growth and success of our clients.

About the RoleAs a critical member of the Site Reliability Engineering team at iCapital Network, you will play a pivotal role in ensuring that our platform consistently delivers dependable services to our esteemed clients. In this position, you will bridge the gap between software engineering and operational excellence by applying engineering principles to address infrastructure challenges. You will be tasked with designing and implementing scalable systems, architecting observability solutions for actionable insights, and developing automation strategies that enhance platform reliability. This role demands a systematic thinker who can effectively translate business needs into technical solutions and is passionate about fortifying complex systems.Responsibilities:Establish, implement, and refine service level objectives (SLOs) and service level indicators (SLIs) that align with customer and business expectations.Standardize monitoring and alerting practices through “monitors as code” (preferably using Terraform), incorporating quality gates such as severity, ownership, and runbook links.Develop and maintain observability standards encompassing metrics, logs, and traces, including instrumentation and dependency mapping patterns (OpenTelemetry where applicable).Lead technical evaluations and proofs of concept for observability platforms and integrations; set success criteria and outline the migration strategy for adoption.Define and implement reliability and operability standards for Kubernetes-based services, addressing scaling patterns, resource constraints, rollout safety, and establishing baseline dashboards and alerts during service onboarding.Drive automation efforts to reduce toil, enhance repeatability, and expedite recovery processes (incident workflows, runbooks, and remediation where suitable).Act as Incident Commander for high-severity incidents, facilitate postmortems, and promote continuous improvement through actionable items and measurable follow-through using established tooling workflows.

ABOUT US Indie Campers is the premier marketplace for campervan rentals, dedicated to making road trips accessible to all. Our cutting-edge digital platform and customer-first philosophy have allowed us to create an exceptional booking experience, offering high-quality road trips at competitive prices. With more than one million nights booked through our platform, we have welcomed over 300,000 travelers from 169 countries. Our offerings include a diverse range of road trip options: short-term RV rentals, long-term campervan subscriptions, and the chance to purchase one of our vehicles for sale. Driven by a strong technological foundation, we face exciting yet challenging opportunities that require top-tier talent and enthusiasm. As we expand our team, we invite passionate individuals to join us on this remarkable journey. THE ROLE As the Regional Operations Support Lead for Central Europe, you will be an integral part of our regional team, focusing on implementing regional processes and managing several local depots along with their teams. Your primary responsibility will be to ensure that operational support procedures are executed to the highest standards, benefiting both our customers and local operations. You will play a crucial role in ensuring that our global support team adheres to the established processes, providing exceptional assistance to our local operations and customers. By leading daily service recovery initiatives and identifying process improvements, you will directly influence customer satisfaction and continually enhance our clients' experiences. Reporting to the Regional Operations Director of Central Europe, you will be essential in executing our operations and representing the voice of the customer within the regional team, striving for excellence to meet and exceed customer expectations through coordinated actions with colleagues. WHAT WILL YOU WORK ON? Oversee daily local operations execution, analyzing customer satisfaction data to identify improvement opportunities; Implement daily service recovery protocols, proactively engaging with customer journeys that have deviated from service SLAs and adjusting experiences accordingly; Coordinate corrective actions with the regional team to enhance operational performance.