Senior Software Engineering Manager - Quality Engineering

Role overview Based in London, the Senior Software Engineering Manager for Quality Engineering at Sony Interactive Entertainment Global leads a talented group of engineers. The position centers on defining and executing the strategy for software quality and performance across projects. Main responsibilities Shape the strategic direction for the quality engin…

About UsAt Taptap Send, we are on a mission to revolutionize cross-border financial services for emerging markets, enabling families to thrive, bolstering local economies, and transforming access to essential financial services for millions.Since our inception in 2019, we have redefined the movement of money across borders, operating in six of the seven continents and serving both bustling and underserved remittance corridors. We are capitalizing on a major transition from traditional banking to mobile technology, bringing digital finance to regions previously excluded from such services. Our next phase of expansion will introduce a suite of services and products tailored to enhance financial accessibility for diaspora communities, including local card offerings and additional savings and payment features.We are experiencing rapid growth, supported by prominent investors, and scaling a product that harmonizes real-world impact with state-of-the-art fintech innovation.Here are some highlights about us:Founded by Harvard alumni and seasoned entrepreneurs who previously created Segovia (acquired) and GiveDirectly (over $300M revenue, fastest-growing NGO globally).Supported by leading investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and others.Composed of top-tier talent from companies like Bain, Google, McKinsey, Uber, Checkout, and Bolt - we prioritize agility, humility, and a deep commitment to our mission.A truly diverse global team - over 250 individuals from more than 50 nationalities, speaking over 50 languages.Guided by our core values - ownership, impact, humility, and heart, reflected in our actions.The RoleWe are seeking a Senior Product Engineer to join our expanding engineering team to define, develop, and enhance features for our client-facing product. Collaborating closely with Product, Operations, Customer Support, Growth, and other departments, you will design and implement a reliable, intuitive, and user-friendly experience for our customers. As an early team member, your influence will extend to shaping our culture, processes, and standards.Taptap Send's cross-platform mobile application is built using React Native and TypeScript, interfacing with a backend service developed in Kotlin, complemented by a PostgreSQL database, all hosted on AWS and managed through Terraform and Ansible. This role focuses primarily on frontend development, but you will have abundant opportunities to engage with backend and infrastructure technologies.

Join Our Team at CapiCapi is revolutionizing the way businesses in emerging markets manage their international supplier payments—making it simple, swift, and equitable.With over $18M in support from leading investors including Creandum, Y Combinator, General Catalyst, and influential figures from Revolut, Checkout, Stripe, and Remitly, we are dedicated to establishing the robust financial infrastructure that emerging markets truly deserve.Our commitment to facilitating global trade empowers local enterprises to accelerate growth, create job opportunities, and enhance prosperity in their communities.Our mission is to uplift GDP in emerging markets by fostering a more equitable and accessible global financial system. We aim to streamline the payment processes for importers, enabling businesses to expand swiftly and act as catalysts for national prosperity.Our dynamic team of approximately 80 individuals, spread across 10 countries, embodies ambition and a results-driven mindset, striving to make a meaningful impact in the world. We are eager to welcome new talent to our team!Explore Capi's mission & values.Role OverviewAs a Senior Fullstack Engineer, you will be part of a compact, high-performing team of engineers and product leaders responsible for scaling our platform and amplifying our impact.From day one, you will collaborate closely with our founding team based in London and Paris, influencing the product vision and shaping the technical architecture of our solutions. This role is pivotal in developing technology that addresses customer challenges as we grow our offerings and enhance our footprint in emerging markets.Empathy and curiosity are essential to uncovering the root causes of problems, along with the creativity to devise solutions that harmonize impact, effort, and user satisfaction.Key ResponsibilitiesEngage in the product lifecycle from conception through to UI design, backend logic, deployment, feedback gathering, and performance measurement.Communicate effectively both internally and externally regarding new features, gathering feedback prior to implementation and articulating them upon launch.Determine and oversee delivery milestones, ensuring alignment between engineering and product priorities.

At Intercom, we are redefining customer service with our AI-driven solutions. Our mission is to empower businesses to deliver exceptional customer experiences through our advanced AI agent, Fin. This state-of-the-art technology enables companies to provide seamless, always-on customer support, enhancing their customer interactions significantly. Fin can also integrate with our Helpdesk platform, forming a comprehensive solution known as the Intercom Customer Service Suite. This suite offers AI-enhanced support for complex inquiries that necessitate human agent involvement.Founded in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is setting the benchmark for customer service innovation. We adhere to our core values, which drive us to push boundaries, work with urgency, and consistently deliver unparalleled value to our clientele.What is the opportunity?As a Senior Product Engineer at Intercom, you will be pivotal in addressing real customer challenges through the intelligent application of your technical expertise. You will collaborate within a multidisciplinary product team, contributing to both back-end and front-end development while working closely with designers, product managers, researchers, and data analysts.We are tackling exciting scaling challenges and building a robust platform where your skills will be crucial in areas such as developing a beautiful messenger composer, rule matching, deliverability, security, application availability, and machine learning, among others.What will you be doing?As an experienced engineer, you will:Develop technical plans and contribute to our technical architecture, scaling our products to serve millions of users daily.Write Ruby code that integrates various AWS, infrastructure, platform, and SaaS technologies, forming the backbone of Intercom's backend.Deploy changes to production and ensure high-quality delivery.

Why Join Deliveroo?At Deliveroo, our mission is to revolutionize how people shop and dine by seamlessly connecting consumers, restaurants, shops, and delivery riders. We strive to make food and product accessibility more convenient and enjoyable, empowering individuals to purchase what they want, when and where they desire.As a forward-thinking, technology-driven organization, we are leading the charge in one of the fastest-growing industries globally. Our small team is making a significant impact as we tackle some of the most fascinating challenges. We prioritize speed, autonomy, and innovative ideas, continuously seeking fresh perspectives.About the RoleIn the role of Senior Security Engineer, you will spearhead the development and implementation of security measures that safeguard our internal networks, workforce identities, endpoints, and corporate systems. Collaborating with security teams across the US, EU, and APAC, you will aim to minimize risk and enhance our security controls.Operating with significant independence, you will define the technical strategy, make architectural decisions, and oversee the execution of complex security projects from start to finish. Your focus will be on balancing risk mitigation with user experience, ensuring that security measures are effective without hindering employee productivity.This position emphasizes Identity and Access Management (IAM), Endpoint Security (EDR), Network Security, logging and detection engineering, and secure SaaS enablement. You will collaborate closely with IT, Legal, Privacy, Engineering, and business stakeholders to ensure that security is integrated as a fundamental practice across the organization.Our security protocols are aligned with recognized frameworks such as the CIS Critical Security Controls and the NIST Cybersecurity Framework (CSF).

Join Zopa as a Senior Analytics Engineer and play a pivotal role in leveraging data to drive strategic decisions. You will collaborate with cross-functional teams to design and implement data solutions that enhance our analytics capabilities. If you are passionate about data engineering and possess a strong analytical mindset, this is the perfect opportunity for you.

Join Checkatrade as a Senior Security Engineer and play a pivotal role in safeguarding our systems and data. In this position, you will be responsible for designing and implementing robust security measures, monitoring potential threats, and ensuring compliance with industry standards. We seek a proactive individual who thrives in a fast-paced environment and is dedicated to continuous improvement.

We are seeking an experienced Senior AWS Engineer to join our dynamic team at Version 1. In this pivotal role, you will leverage your expertise in Amazon Web Services to design, build, and maintain innovative cloud solutions that meet the needs of our clients. You will collaborate closely with cross-functional teams to ensure seamless integration of AWS services, enhancing operational efficiency and driving scalability.As a Senior AWS Engineer, you will also mentor junior engineers, contribute to architectural decisions, and stay updated with the latest industry trends. Your contributions will directly impact the success of our projects and the satisfaction of our clients.

Join AECOM as a Senior Lighting Engineer and be at the forefront of innovative design solutions in lighting across various sectors. You will play a pivotal role in our projects, delivering high-quality lighting designs that enhance functionality and aesthetics.As a key member of our team, you will collaborate closely with architects and other engineers, ensuring that our lighting designs meet both client expectations and industry standards. Your expertise will contribute to the successful execution of projects from concept through to implementation.

At Intercom, we are revolutionizing customer service through innovative AI solutions, dedicated to enhancing customer experiences for businesses worldwide.Our flagship AI agent, Fin, is the most sophisticated customer service AI available, enabling businesses to provide seamless, round-the-clock support. When paired with our Helpdesk, it becomes part of the comprehensive Intercom Customer Service Suite, tailored to manage complex queries requiring human intervention.Since our inception in 2011, we have gained the trust of nearly 30,000 businesses globally, setting a new benchmark in customer service. Our core values drive us to push boundaries, innovate rapidly, and deliver outstanding value consistently.What Awaits You?Join our AI Group at Intercom, where you will play a pivotal role in shaping new machine learning features, conducting algorithm research, and swiftly launching prototypes for our clients.Our product-driven team of over 50 ML scientists, engineers, designers, and researchers collaborates across various departments, ensuring we push to production rapidly, often launching beta versions within weeks of successful testing.We are committed to continuous improvement through experimentation and analyzing the performance of our AI features. Utilizing both frequentist and Bayesian methods, we create insightful dashboards and delve into complex user interactions to enhance user success. Navigating the stochastic nature of AI products poses challenges that we rigorously tackle.We are on the lookout for a passionate Analytics Engineer to join our AI Group and contribute to our mission.

Role overview Unily is expanding in the enterprise Employee Experience sector and seeks a Senior Solutions Engineer based in London. This role supports complex enterprise sales efforts across the EMEA region, working closely with internal teams and prospective clients. What you will do Collaborate with Account Executives to identify and pursue high-value opportunities, guiding prospects through complex buying decisions. Blend strategic insight with technical expertise to shape solution strategies and communicate the benefits of transformation initiatives. Act as a trusted advisor throughout the sales process, helping clients understand how Unily addresses their current needs. Lead product demonstrations, workshops, and proofs of concept that highlight business value and outcomes. Requirements Significant experience managing complex, multi-stakeholder enterprise deals within the EMEA region. Strong skills in clarifying intricate sales processes and building trust with both prospects and clients. Comfortable working alongside technical and commercial teams. This position suits someone who brings structure to ambiguity and communicates both the strategy and technical aspects of Unily’s solutions.

Verifone is looking for a Senior Network Engineer to help shape and support network infrastructure for payment systems. This position focuses on designing, implementing, and maintaining secure network solutions that keep payment platforms connected and protected. Key responsibilities Design and build network solutions tailored for payment systems Maintain and improve network connectivity and security across various platforms Work closely with teams from different functional areas to support business needs Collaboration This role involves regular interaction with colleagues from multiple departments, ensuring network solutions align with broader organizational goals. Locations Ashford, England, United Kingdom London, England, United Kingdom Warszawa, Masovian Voivodeship, Poland

About UsSmarsh is dedicated to empowering organizations to effectively manage risk while harnessing intelligence from their digital communications. With a thriving community of over 6,500 clients in regulated sectors, Smarsh provides indispensable tools for identifying compliance, legal, and reputational risks across more than 80 communication channels, helping to avert potential regulatory penalties and negative publicity. Our commitment to relentless innovation has earned us recognition from industry analysts such as Gartner and Forrester, while our sustained growth has placed us on the Inc. 5000 list of the fastest-growing American companies since 2008.We are in search of a highly skilled Senior Solutions Engineer to collaborate with our Sales Executives in pursuing various opportunities, including renewals, upsells, and acquiring new clients. The ideal candidate will bring exceptional technical proficiency in B2B Enterprise SaaS sales. In this role, the Senior Solutions Engineer will be instrumental in effectively positioning all Smarsh products in the market and advancing sales cycles towards technical victories.

Key ResponsibilitiesLead the innovative design and development of cutting-edge mechanical systems, products, and components.Perform assessments on strength, stiffness, and fatigue of components, assemblies, and complete systems using both linear static and non-linear analyses.Utilize conceptual analysis and hand calculations to validate engineering designs and evaluate structural performance.Design and develop integrated cooling and heating systems for electric vehicles (EVs) and power electronics.Select and specify appropriate materials and components while creating detailed CAD drawings.Oversee the generation and upkeep of system and component-level Design Failure Mode and Effects Analysis (DFMEA).Conduct feasibility studies and cost-benefit analyses to validate design viability.Identify and troubleshoot design or manufacturing issues with CAD and analysis tools.Understand regulatory standards and define testing protocols to ensure system designs meet durability, reliability, and functionality requirements.Deliver schematics, final designs, and release drawings in accordance with project specifications.Assist in the creation of Request for Quotation (RFQ) and Request for Information (RFI) documents, supporting supplier engagement.Collaborate with suppliers to enhance cost, manufacturability, and quality of engineering designs.Provide expert technical guidance and support to technicians and aid system production.Facilitate the engineering release process from initial concept through to finalized drawings.Lead change management processes, root cause analyses, and implement corrective actions.Manage and develop the Design Verification Plan and Report (DVP&R) schedule.Stay updated with industry standards, regulations, and emerging technologies.

Join Multiverse as a Senior Software Engineer specializing in Platform Engineering. In this pivotal role, you will leverage your expertise to design, build, and enhance our platform, ensuring it meets the highest standards of performance and reliability. Collaborate with cross-functional teams to deliver robust solutions that drive the success of our innovative programs.

Role Overview Databricks is looking for a Senior Forward Deployed Engineer based in London, United Kingdom. This role focuses on connecting Databricks technology with customer goals, helping organizations get the most from the Databricks platform. What You Will Do Guide customers through integration and deployment of Databricks solutions Work with internal teams to spot areas for improvement in customer projects Support clients as they adopt and scale Databricks technology Contribute technical expertise to ensure customer success Collaboration This position involves close collaboration with product, engineering, and customer teams. The goal is to identify needs, solve problems, and help customers realize value from Databricks products.

Join our innovative team at Kaluza as a Senior Software Engineer I, where you will play a crucial role in shaping the future of energy technology. You will collaborate with talented engineers to design and implement software solutions that enhance our platform's scalability and performance.

The PreSales team is dedicated to enhancing sales effectiveness, minimizing churn rates, and advocating for value-driven solutions that address customer needs. As a Senior Solutions Engineer, you will collaborate closely with the sales team to facilitate the successful execution of both prospective and expansive deals. Your technical expertise will enable you to become a trusted advisor to both sales and services teams. What does your daily routine entail? Fostering and nurturing relationships with sales representatives, partners, customers, and various internal stakeholders. Acquiring in-depth knowledge of HubSpot products to offer improved and tailored solutions. Identifying customer challenges and delivering technical insights that align with their business objectives. Leading and engaging in projects relevant to PreSales, sales initiatives, and broader organizational goals. Providing coaching and mentorship to junior team members. What qualifications will help you excel in this role? A minimum of 3 years of experience in a PreSales, technical consulting, or sales role. Proven experience collaborating with internal teams and engaging with external customers. A willingness to acknowledge mistakes and see actionable feedback as a valuable opportunity for growth. A passion for teamwork and a drive for personal development. Embracing HubSpot's core values embodied in the HEART framework.

About FreshaFresha stands as the premier marketplace platform for beauty and wellness, trusted by millions of consumers and businesses globally. With over 130,000 businesses and more than 450,000 stylists and professionals utilizing our services, we have successfully processed over 1 billion appointments to date.Headquartered in London, UK, Fresha operates 15 global offices across North America, EMEA, and APAC.Our platform empowers consumers to easily discover, book, and pay for beauty and wellness appointments while offering businesses a comprehensive solution to manage their operations through user-friendly software and financial technology.Fresha’s ecosystem provides merchants with essential tools to operate efficiently, including appointment scheduling, point-of-sale systems, customer relationship management, marketing automation, loyalty programs, inventory management, and team oversight.The consumer marketplace enhances revenue opportunities for partner businesses by harnessing the potential of online bookings and automated marketing, with integrations to major tech platforms such as Instagram, Facebook, and Google.Role OverviewAs we embark on ambitious growth initiatives, we are looking for an outstanding Senior IT Operations Engineer to join our global team.In this role, reporting directly to the IT Manager and collaborating closely with the Security and Compliance teams, you will be responsible for empowering our international workforce with reliable IT infrastructure and support, while ensuring adherence to Fresha's company and security standards.This is an excellent opportunity for an individual who thrives in a fast-paced and dynamic setting, enjoys autonomy, and is eager to tackle challenges to make a significant impact.To promote a collaborative atmosphere that emphasizes face-to-face interactions and teamwork, this position will be based in our dog-friendly office five days a week in London.

Intercom is a pioneering AI Customer Service company dedicated to enhancing business-customer interactions. Our flagship AI agent, Fin, represents the forefront of customer service technology, enabling businesses to provide uninterrupted and exceptional support. By integrating with our Helpdesk, it evolves into the comprehensive Intercom Customer Service Suite, designed to tackle complex inquiries that necessitate human intervention.Since our inception in 2011, we have garnered the trust of nearly 30,000 businesses worldwide, establishing ourselves as leaders in the customer service sector. Rooted in our core values, we relentlessly pursue innovation, operate with agility, and consistently deliver outstanding value to our clients.What’s the Opportunity?As a Senior Product Engineer at Intercom, you will leverage your technical expertise to tackle real-world customer challenges. You will be integrated into one of our dynamic product teams, collaborating closely with designers, product managers, researchers, and data analysts to develop both back-end and front-end systems.Your role will involve addressing the exciting challenges of scaling our platform, where your skills will be key in enhancing various aspects, including the messenger composer, rule matching, deliverability, security, app availability, and machine learning, among others.What Will I Be Doing?As a Senior Engineer, your responsibilities will include:Formulating technical plans and contributing to the architecture of our products as we scale to accommodate millions of users daily.Writing Ruby code that integrates various AWS, infrastructure, platform, and SaaS technologies forming the backbone of Intercom’s back-end.Deploying changes to production seamlessly and ensuring high performance and reliability.