About the job
The Technical Operations Coordinator plays a vital role in providing operational and administrative support to the Technical Operations management team, which includes the hangar/ramp, GSE, engineering, MCC, warehouse, and YQB functions at various levels.
The successful candidate will be responsible for meticulously managing staff schedules within AMOS to ensure consistent and effective time sheet allocation within UKG. Additionally, this role involves overseeing various administrative and operational files.
Key Responsibilities
Operational and Administrative Support
- Manage team and schedule changes, including long-term planning.
- Create and update work shifts based on operational needs.
- Collaborate with management to track timesheets and finalize payroll.
- Resolve scheduling and timesheet issues.
- Participate in continuous improvement meetings related to UKG, AMOS, and other tools, in collaboration with the IT team and management as needed.
- Actively manage employee vacation requests - Production.
- Develop step-by-step procedures aimed at process enhancement.
- Coordinate the execution of M-Actions at YUL and short-term off-site operations at Quebec (YQB).
- Coordinate long-term off-site operations as required.
Management of Specific Administrative Files
- Approve expense accounts via the Concur platform.
- Oversee the uniform file and approve orders.
- Process purchase requests from the Hangar and GSE via SAP.
- Track staffing (hangar and ramp) and HR files.
- Coordinate training files (standard courses).
- Generate union release reports.
