Level 1 Support Engineer jobs in New Cairo City – Page 2 | RoboApply Jobs
Level 1 Support Engineer jobs in New Cairo City· Page 2
Results 21–40 of 51 for “Level 1 Support Engineer” in New Cairo City.
51 jobs found
Civil Engineering Team Leader - Facilities Management
HPD CareersNew Cairo City, Cairo Governorate, Egypt
On-site Full-time
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Experience Level
Mid to Senior
About the job
Join our dynamic team as a Civil Engineering Team Leader specializing in Facilities Management. You will lead a team of engineers and collaborate on innovative projects that enhance infrastructure and improve operational efficiency. Your role will involve overseeing project execution, ensuring compliance with industry standards, and mentoring junior engineers.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Join our dynamic team as a Civil Engineering Team Leader specializing in Facilities Management. You will lead a team of engineers and collaborate on innovative projects that enhance infrastructure and improve operational efficiency. Your role will involve overseeing project execution, ensuring compliance with industry standards, and mentoring junior engineer…
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Zaintech seeks a DevOps Engineer experienced with AWS to join the Professional Services team in New Cairo City. This position centers on building, maintaining, and evolving complex AWS environments. The work involves supporting cloud migrations and designing secure, scalable multi-account landing zones tailored to customer needs. Key responsibilities Design, build, and maintain CI/CD pipelines using AWS-native tools (CodePipeline, CodeBuild, CodeDeploy, CodeCommit) and alternatives like GitHub Actions, GitLab CI, or Jenkins. Automate deployment and configuration of AWS multi-account landing zones with Infrastructure as Code tools such as Terraform, CloudFormation, or AWS CDK. Support cloud migration and modernization projects, including lift-and-shift, re-platforming, and refactoring workloads for AWS. Deploy and manage containerized applications on Amazon EKS and ECS (Fargate or EC2), and handle container registries with ECR. Implement AWS Platform as a Service (PaaS) and serverless solutions, including Elastic Beanstalk, Lambda, API Gateway, RDS/Aurora, DynamoDB, and S3. Set up and manage hybrid and multi-account networking: VPCs, Transit Gateway, VPN, Direct Connect, VPC peering, and Route 53. Use AWS Application Migration Service (MGN), AWS Database Migration Service (DMS), and AWS Migration Hub to support workload migrations. Implement monitoring and operational tooling with CloudWatch, CloudTrail, AWS Config, and relevant third-party tools. Provide foundational support for Oracle Cloud Infrastructure (OCI) workloads, including compute, networking (VCN), storage, and IAM, and assist with AWS-OCI interconnectivity. Collaborate with architects, security specialists, and application teams to deliver solutions that meet business needs. Handle L2-level support and escalation for AWS-related issues, and contribute to runbooks, documentation, and knowledge sharing. Location This role is based in New Cairo City, Cairo Governorate, Egypt.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
mylo is an innovative fintech platform committed to empowering millions of individuals and businesses through accessible and responsible financial solutions. Whether you're buying a mobile device, apparel, flight tickets, home furnishings, or even funding educational expenses, mylo facilitates a 'buy now, pay later' option at thousands of retail locations throughout Egypt. As a proud offshoot of B.TECH, Egypt's foremost electronics and appliances retailer with over 27 years of expertise in providing buy now, pay later services, mylo embodies a legacy of trust and cutting-edge innovation within the fintech landscape. All mylo offerings adhere strictly to Sharia principles, promoting ethical and inclusive financial practices.Key ResponsibilitiesDesign, implement, and oversee multi-cloud infrastructure, including AWS, Azure, and GCP.Automate the provisioning, scaling, and maintenance processes utilizing Infrastructure as Code (IaC) tools such as Terraform, Ansible, and CloudFormation.Develop and enhance CI/CD pipelines with integrated testing, security checks, and quality assurance gates.Monitor system performance with tools like Prometheus, Grafana, CloudWatch, and Datadog; manage logging via ELK Stack, Loki, and Fluentd.Establish proactive alerting systems and conduct capacity planning, load testing, and cost optimization.Design systems that are fault-tolerant and highly available while implementing backup and disaster recovery strategies.Enforce stringent security best practices (IAM, secrets management, and network policies) and ensure compliance through systematic scanning and adherence to standards.Lead incident response efforts, perform root cause analyses, and document operational procedures and post-incident reviews.Mentor junior engineers, engage in cross-functional collaboration, and advocate for the adoption of contemporary DevOps tools and methodologies.Foster a DevOps culture, emphasizing shift-left testing and continuous improvement.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
At Dubizzle Egypt, we pride ourselves on being the premier online marketplace in the region, dedicated to enhancing lives by simplifying transactions and uncovering valuable opportunities for individuals and businesses alike. Our mission is to boost local economies, empower small enterprises, and enable smarter decision-making that benefits our customers, the market, and the environment.As part of the dubizzle group, we collaborate with some of the most trusted classifieds brands, reaching over 200 million monthly users who rely on our commitment to providing an exceptional platform tailored to their needs.We are seeking a motivated Junior Accounts Receivable (AR) Accountant to join our dynamic finance team. In this role, you will oversee essential Accounts Receivable functions, including invoicing, payment validation, reconciliation, and addressing customer inquiries. Your attention to detail will be crucial in ensuring the accuracy of financial transactions, maintaining comprehensive records, and assisting the finance team during month-end closing activities.Key Responsibilities:Invoicing:Generate and review B2C invoices for Dubizzle and Bayut, ensuring accuracy by verifying customer payments, credit memos, and total amounts.Facilitate invoice delivery (soft copy or hard copy) and respond to sales requests.Payment Validation and Reconciliation:Analyze unallocated payments and aging reports to ensure correct application to invoices.Validate WHT receipts, verify them on Jarvis, and post on NetSuite.Reconcile Paymob transfers, incoming checks, bank transfers, cash payments, and checks against bank statements.Collections Management:Track unapplied payments and advance payments to ensure proper invoicing and reconciliation.Review aging reports for outstanding invoices and take necessary actions.Financial Reporting and Compliance:Prepare and submit monthly financial reports, including aging analysis and E-invoicing reconciliation.Ensure accuracy and compliance by uploading invoices, credit memos, and customer information on tax portals.Process Improvement:Develop and maintain policies to enhance accounts receivable processes.Create contracts for sales agents, update the contracts tracker, and organize payment-related documents.Communication and Collaboration:Engage with sales and sales ops teams regarding invoice statuses, payments, and customer inquiries.Collaborate with the AR team and Sales Ops Team to ensure timely resolution of issues.Month-End Closing:Assist in monthly closing activities, including invoicing, bank reconciliation, and payment processing.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Role Overview ZainTECH is seeking a Senior Network Engineer (L3) for its New Cairo City location. This position focuses on maintaining and advancing cloud and network infrastructure throughout the MENA region. The role is hands-on and follows a shift-based schedule. Strong technical skills and a dedication to customer service are essential. Main Responsibilities Network Operations and Support Troubleshoot and resolve incidents and change requests in network and security environments for customers. Work within a shift-based support model to ensure continuous service availability. Maintain detailed ticket updates and meet service level agreements (SLAs). Communicate clearly and promptly with both customers and internal teams. Technical Escalation and Expertise Act as the L3 escalation contact for complex network issues, supporting L1 and L2 engineers. Provide technical guidance on advanced networking and security matters. Oversee vendor support cases (TAC) to ensure timely resolution. Assist with implementation tasks such as upgrades, patches, and configuration changes. Network Security and Infrastructure Management Manage and troubleshoot firewall platforms, including FortiGate, Cisco ASA, and Palo Alto. Support and optimize VPN solutions (SSL VPN, IPSec, MFA/2FA). Configure and maintain Web Application Firewalls (WAF) and load balancers (Kemp, FortiADC). Conduct firewall rule reviews, security audits, and policy improvements. Cloud and Network Technologies Support networking in public cloud environments, with a preference for Azure experience. Troubleshoot hybrid connectivity between cloud and on-premise systems. Apply knowledge of network protocols, the OSI model, and packet flow analysis.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
About Us:At Xenon7, we bridge the gap between exceptional tech talent and elite opportunities!We collaborate with top-tier enterprises and pioneering startups on groundbreaking projects that harness the latest advancements in technology across diverse IT domains, including Data, Web, Infrastructure, AI, and more. Our proficiency in developing IT solutions and providing on-demand resources enables us to partner with clients in transformative ventures, fostering innovation and business expansion. Whether we are empowering global organizations or engaging with innovative startups, our commitment lies in delivering cutting-edge, impactful solutions that address today’s intricate challenges.About the Client:Become part of one of Egypt’s leading financial institutions, celebrated for its comprehensive array of banking services, including Institutional Banking, Personal Banking, and Islamic Banking. With a global footprint spanning over 50 branches and partnerships, we cater to a broad and dynamic clientele. As we embark on a revolutionary digital transformation journey, we are dedicated to employing the latest technologies to build a state-of-the-art data architecture that will redefine our performance and service delivery.Job Summary:We are looking for a Senior BPM & Workflow Automation Engineer with extensive expertise in Laserfiche / Camunda Workflow and Forms to spearhead the design, implementation, and governance of organization-wide business process automation (BPM) initiatives. This role emphasizes end-to-end workflow orchestration, process digitization, integration, and continuous optimization across various business units.Key ResponsibilitiesLead the analysis, modeling, and automation of business processes employing BPM best practices.Design and execute comprehensive workflows, including approvals, escalations, SLAs, and exception management.Create advanced Laserfiche / Camunda Workflows and Forms with scalable and auditable frameworks.Facilitate integrations between Laserfiche / Camunda and ERP, Core Banking, CRM, and external systems.Establish BPM governance standards, workflow controls, and compliance protocols.Monitor workflow performance metrics, KPIs, and perpetually optimize process efficiency.Provide technical leadership, mentor junior engineers, and assist stakeholders.Maintain thorough documentation, process diagrams, and technical artifacts.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
As a Senior Low Current Engineer, you will spearhead the design and implementation of low current/ELV systems such as CCTV, access control, intercom, fire alarm, BMS, sound, Wi-Fi, and fiber optics.Your role will involve overseeing site activities including installation, testing, commissioning, and conducting quality inspections to ensure optimal performance.You will be responsible for reviewing and approving shop drawings, as-built drawings, material submittals, and Bill of Quantities (BoQs).Collaboration is key; you will coordinate with consultants, contractors, and various internal departments to ensure seamless project delivery.Your leadership skills will shine as you mentor junior engineers and technicians, providing them with essential technical guidance and training.Additionally, you will prepare comprehensive technical documentation, reports, and progress updates to keep all stakeholders informed.It is crucial to ensure compliance with international standards, local codes, and project specifications throughout your work.Furthermore, you will have the opportunity to explore and assess new technologies aimed at enhancing system performance and cost-efficiency.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Operations & MaintenanceManage all preventive, predictive, and corrective maintenance activities for diverse electrical systems, including LV/MV panels, transformers, switchgears, UPS, generators, ATS, MDBs, SMDBs, DBs, lighting, power distribution, elevator connections, and BMS interfaces.Guarantee uninterrupted power supply and minimize operational downtime.Review, validate, and approve maintenance schedules, checklists, and logs for efficiency.Investigate recurring electrical faults and implement long-lasting solutions.Technical & EngineeringLead troubleshooting efforts for electrical malfunctions and breakdowns.Review and analyze technical drawings, as-built drawings, and O&M manuals.Contribute to energy optimization initiatives and enhance power quality.Ensure compliance with local regulations, codes, and standards.People ManagementSupervise a team of electrical technicians and subcontractors, providing direction and support.Assign tasks, monitor performance, and offer technical guidance and mentorship.Conduct toolbox talks and facilitate technical training sessions.Health, Safety & ComplianceEnsure adherence to health, safety, and environmental policies and electrical safety standards.Implement lock-out/tag-out (LOTO) procedures effectively.Maintain operational readiness of fire safety electrical systems.Documentation & ReportingKeep accurate maintenance records, service reports, and asset history.Generate reports detailing breakdowns, maintenance KPIs, and energy usage.Assist with audits and compliance inspections.CoordinationCollaborate with other FM disciplines such as Mechanical, HVAC, Civil, and ELV.Engage with vendors, utility authorities, and external service providers.Participate in client meetings, offering technical support as needed.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Role overview ZainTech is hiring a Senior AWS Cloud Engineer for its Professional Services team in New Cairo City, Cairo Governorate, Egypt. This role focuses on designing and delivering advanced cloud solutions for enterprise clients using Amazon Web Services (AWS). The position combines technical implementation, client interaction, and leadership duties. Key responsibilities Design and deploy scalable AWS environments, working with IaaS, PaaS, and SaaS offerings. Lead technical aspects of large-scale cloud migration and modernization projects, guiding them through each stage. Conduct AWS Well-Architected Reviews and suggest improvements for client cloud environments. Develop secure, highly available networking architectures on AWS, ensuring compliance with standards. Use Infrastructure as Code tools such as CloudFormation, Terraform, and scripting languages like Python. Oversee or participate in AWS migrations, applying native AWS tools and best practices. Troubleshoot and resolve complex issues involving compute, networking, databases, and storage within AWS. Collaborate with internal teams and client stakeholders, communicating technical solutions clearly to various audiences. Mentor mid-level engineers and promote best practices in solution design and project execution. Create and maintain technical documentation, including architectural diagrams, implementation plans, and operational guidelines. Support DevOps initiatives, including CI/CD pipeline development and automation to enhance efficiency and consistency.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Envision Employment Solutions is seeking a talented Senior Business Intelligence Engineer (Tableau) to join our distinguished partner, a global leader in IT Services and Consulting.Job Overview:The Senior BI Engineer will be pivotal in designing, developing, and maintaining cutting-edge BI solutions that facilitate data-driven decision-making throughout the organization. This position requires building and optimizing data models, dashboards, and reporting tools while ensuring the accuracy, scalability, and performance of BI systems. The role involves close collaboration with stakeholders to convert business requirements into actionable technical solutions, delivering impactful insights.Key Responsibilities:Create, develop, and sustain BI dashboards, reports, and data visualizations using leading tools such as Power BI, Tableau, or Qlik.Construct and maintain semantic models utilizing Power BI, Tableau, and SSAS.Engage with business stakeholders to collect requirements and translate them into effective BI solutions.Perform data analysis to uncover trends, anomalies, and prospects for business enhancement.Guarantee data integrity, quality, and precision across all BI systems.Oversee BI solutions' performance and implement enhancements as needed.Keep abreast of industry best practices and emerging BI technologies.Requirements:Bachelor's degree in Computer Science, Information Systems, or a related field.Minimum of 5 years of proven experience as a BI Engineer or in a similar role.Expertise in BI tools such as Power BI, Tableau, Qlik, and SSAS.Proficient in design tools (e.g., Figma) and dashboard storytelling techniques.Strong SQL skills with experience in relational and non-relational databases.Understanding of ETL processes and data integration tools.Solid grasp of data warehousing concepts, OLAP, and dimensional modeling.Familiarity with cloud platforms (Azure, AWS, GCP) is advantageous.Exceptional analytical and problem-solving skills with a keen attention to detail.Outstanding communication and collaboration abilities.Tableau expertise is a mandatory requirement.Must be fluent in Arabic.Preferred Skills:Knowledge of Python, R, or other scripting languages for data analysis.Experience in the Banking, Telecom, or Public Sector is preferred.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
The Senior Cloud Engineer – AWS (L3) is a pivotal technical position that leads intricate troubleshooting efforts, performs architectural assessments, and delivers transformative cloud solutions for enterprise clients. This role demands a robust AWS expertise alongside strong customer interaction skills to effectively resolve critical challenges, optimize performance, and ensure adherence to industry best practices. Additionally, the Senior Cloud Engineer plays a vital role in mentoring junior engineers, enhancing support capabilities, and contributing to the ongoing technical evolution of the support organization.Key Responsibilities:Lead intricate technical investigations and conduct architectural evaluations.Act as the subject matter expert in specialized domains such as containers/Kubernetes, serverless computing, networking, security, or data analytics.Develop and implement technical solutions tailored for enterprise clients.Generate technical documentation, including white papers and best practice guides.Provide mentorship to L1 and L2 engineers while facilitating training sessions.Collaborate with product teams to refine feature requests and enhancements.Represent the support organization in technical dialogues with clients.Influence the technical trajectory of the support organization.Conduct customer Well-Architected Reviews.
Full-time|Hybrid|New Cairo City, Cairo Governorate, Egypt
Envision Employment Solutions is actively seeking talented Senior Data Management Engineers to join our esteemed partner, a renowned global leader in IT Services and IT Consulting.About the Role:We are in search of a Senior Data Management Engineer with a robust background in data architecture, integration, and transformation, particularly leveraging Informatica tools. The successful candidate will be responsible for designing and implementing comprehensive enterprise data solutions that guarantee data accessibility, quality, governance, and scalability across various business domains.Your role will involve collaborating with diverse stakeholders to translate business requirements into secure, reliable, and high-performance data systems.Key Responsibilities:Design, develop, and maintain efficient ETL processes and data pipelines utilizing Informatica (PowerCenter, IDQ, or Cloud Data Integration).Optimize data integration workflows for both structured and unstructured data sources.Ensure the integrity, quality, governance, and security of data across enterprise platforms.Engage in discussions related to data modeling and architecture.Work closely with data architects, business analysts, and application teams to ensure data solutions meet business needs.Document data flows, transformations, and system architecture accurately.Troubleshoot and resolve complex data-related performance issues.Support initiatives in enterprise data governance and metadata management.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
About Us:At Xenon7, we are where elite tech talent converges with world-class opportunities! We collaborate with premier enterprises and pioneering startups on innovative projects that utilize the latest technologies across various IT domains, including Data, Web, Infrastructure, AI, and more. Our proficiency in IT solutions development and on-demand resources enables us to partner with clients on transformative initiatives that drive innovation and business growth. Whether empowering global organizations or teaming up with trailblazing startups, we are dedicated to delivering advanced and impactful solutions that address today’s most complex challenges.About the Client:Join one of Egypt’s leading financial institutions, celebrated for its comprehensive range of banking services, including Institutional Banking, Personal Banking, and Islamic Banking. With a global footprint spanning over 50 branches and correspondents, we cater to a diverse and dynamic clientele. As we embark on a revolutionary digital transformation journey, we are committed to harnessing the latest technologies to establish a cutting-edge data architecture that will redefine our performance and service delivery.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
About the Role:As a Senior Test Engineer at bm-to, you will play a crucial role in assuring the quality and performance of our innovative systems. You will work closely with cross-functional teams to develop and execute comprehensive test plans for high-powered charging systems.Key Responsibilities:• Develop intricate test cases, scripts, and scenarios in alignment with system specifications and user needs.• Execute testing procedures to assess functionality, reliability, and performance of our systems.• Create and maintain automated test scripts to enhance testing efficiency.• Identify, document, and manage defects found during testing, collaborating with developers for prompt resolutions.• Conduct regression testing to verify that previously noted issues are resolved without introducing new defects.• Partner with the quality assurance team to ensure compliance with quality standards and regulations.• Generate detailed test reports summarizing findings and suggesting improvements.• Engage in continuous process enhancement efforts to refine testing methodologies and tools.• Adapt to an agile work environment, exhibiting a strong understanding of agile methodologies.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Join our dynamic agile team in the heart of Cairo.Design, code, and document automated test cases to uphold the highest quality standards of our product.Develop and execute comprehensive test automation scripts while organizing test suites for optimal efficiency.Proactively investigate issues within the software arising from automation testing.Collaborate closely with QA testers and software developers to devise effective solutions.Engage with the project team to fully grasp the business environment, technical context, and compliance criteria.Continuously update your skills with the latest testing tools and methodologies.Conduct qualitative analyses of automated functional tests to ensure robust coverage.Strategically plan and execute automation needs for sprints based on selected test cases.Create insightful reports detailing automation coverage and execution results.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Role overview Cardoo seeks a Senior Software Engineer to lead mobile development for Android and iOS platforms. The position centers on building mobile applications using Flutter and native technologies, with a strong emphasis on integrating apps with hardware components. What you will do Lead the development of mobile applications for Android and iOS Work with Flutter and native tools to create reliable, user-friendly apps Integrate mobile apps with hardware features such as Bluetooth Low Energy (BLE), telemetry, and firmware update systems Collaborate with backend teams and work across multiple layers of the technology stack Location This role is based in New Cairo City, Cairo Governorate, Egypt.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Join ZainTech as a Senior Cloud Engineer focusing on Oracle Cloud Infrastructure (OCI). In this pivotal L3 role, you will lead intricate troubleshooting efforts, conduct architectural reviews, and deliver impactful cloud solutions tailored for enterprise-level clients. Your extensive knowledge of OCI, paired with exceptional customer engagement skills, will enable you to resolve critical issues, enhance system performance, and adhere to cloud best practices. Additionally, you will mentor junior engineers, bolster support capabilities, and play a significant role in the ongoing technical evolution of our support organization.Key Responsibilities:Lead complex technical investigations and architectural assessments.Act as the subject matter expert in a specialized area (containers/Kubernetes, serverless, networking, security, or data/analytics).Drive the development of technical solutions for enterprise clients.Create valuable technical documentation, including white papers and best practices.Mentor and train L1 and L2 engineers.Collaborate with product teams to address feature requests and enhancements.Represent the support organization in technical discussions with clients.Contribute to the strategic technical direction of the support organization.Lead customer Well-Architected Reviews.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
mylo is an innovative fintech platform focused on empowering individuals and businesses with accessible and responsible financial solutions. Whether you're buying a mobile device, new apparel, travel tickets, comfortable furniture, or even funding education, mylo allows you to buy now and pay later at an extensive network of retailers across Egypt. Established by B.TECH, a premier electronics and appliances retailer with over 27 years of experience in buy now, pay later offerings, mylo embodies a tradition of trust and creative solutions in the fintech industry. Our products are fully compliant with Sharia, promoting ethical and inclusive financial practices.We are on the lookout for a dedicated and seasoned Senior iOS Engineer to join our dynamic team in the Fintech sector. This position is perfect for an individual who excels in a high-energy environment and is eager to design, develop, and scale secure, high-performance infrastructure to support a variety of financial products.
Join Sutherland as a Customer Service Agent and be a vital part of our dynamic team! We're looking for enthusiastic individuals who are passionate about delivering exceptional service to our customers. In this role, you will handle customer inquiries, resolve issues, and provide support with a positive attitude.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Join our dynamic team as an IT ATM Operator. In this vital role, you will be responsible for the monitoring, maintenance, and operation of ATM systems to ensure optimal performance and user satisfaction. Your technical expertise will be crucial in diagnosing issues, implementing solutions, and ensuring the seamless operation of our ATMs.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Join our dynamic team as a Civil Engineering Team Leader specializing in Facilities Management. You will lead a team of engineers and collaborate on innovative projects that enhance infrastructure and improve operational efficiency. Your role will involve overseeing project execution, ensuring compliance with industry standards, and mentoring junior engineer…
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Zaintech seeks a DevOps Engineer experienced with AWS to join the Professional Services team in New Cairo City. This position centers on building, maintaining, and evolving complex AWS environments. The work involves supporting cloud migrations and designing secure, scalable multi-account landing zones tailored to customer needs. Key responsibilities Design, build, and maintain CI/CD pipelines using AWS-native tools (CodePipeline, CodeBuild, CodeDeploy, CodeCommit) and alternatives like GitHub Actions, GitLab CI, or Jenkins. Automate deployment and configuration of AWS multi-account landing zones with Infrastructure as Code tools such as Terraform, CloudFormation, or AWS CDK. Support cloud migration and modernization projects, including lift-and-shift, re-platforming, and refactoring workloads for AWS. Deploy and manage containerized applications on Amazon EKS and ECS (Fargate or EC2), and handle container registries with ECR. Implement AWS Platform as a Service (PaaS) and serverless solutions, including Elastic Beanstalk, Lambda, API Gateway, RDS/Aurora, DynamoDB, and S3. Set up and manage hybrid and multi-account networking: VPCs, Transit Gateway, VPN, Direct Connect, VPC peering, and Route 53. Use AWS Application Migration Service (MGN), AWS Database Migration Service (DMS), and AWS Migration Hub to support workload migrations. Implement monitoring and operational tooling with CloudWatch, CloudTrail, AWS Config, and relevant third-party tools. Provide foundational support for Oracle Cloud Infrastructure (OCI) workloads, including compute, networking (VCN), storage, and IAM, and assist with AWS-OCI interconnectivity. Collaborate with architects, security specialists, and application teams to deliver solutions that meet business needs. Handle L2-level support and escalation for AWS-related issues, and contribute to runbooks, documentation, and knowledge sharing. Location This role is based in New Cairo City, Cairo Governorate, Egypt.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
mylo is an innovative fintech platform committed to empowering millions of individuals and businesses through accessible and responsible financial solutions. Whether you're buying a mobile device, apparel, flight tickets, home furnishings, or even funding educational expenses, mylo facilitates a 'buy now, pay later' option at thousands of retail locations throughout Egypt. As a proud offshoot of B.TECH, Egypt's foremost electronics and appliances retailer with over 27 years of expertise in providing buy now, pay later services, mylo embodies a legacy of trust and cutting-edge innovation within the fintech landscape. All mylo offerings adhere strictly to Sharia principles, promoting ethical and inclusive financial practices.Key ResponsibilitiesDesign, implement, and oversee multi-cloud infrastructure, including AWS, Azure, and GCP.Automate the provisioning, scaling, and maintenance processes utilizing Infrastructure as Code (IaC) tools such as Terraform, Ansible, and CloudFormation.Develop and enhance CI/CD pipelines with integrated testing, security checks, and quality assurance gates.Monitor system performance with tools like Prometheus, Grafana, CloudWatch, and Datadog; manage logging via ELK Stack, Loki, and Fluentd.Establish proactive alerting systems and conduct capacity planning, load testing, and cost optimization.Design systems that are fault-tolerant and highly available while implementing backup and disaster recovery strategies.Enforce stringent security best practices (IAM, secrets management, and network policies) and ensure compliance through systematic scanning and adherence to standards.Lead incident response efforts, perform root cause analyses, and document operational procedures and post-incident reviews.Mentor junior engineers, engage in cross-functional collaboration, and advocate for the adoption of contemporary DevOps tools and methodologies.Foster a DevOps culture, emphasizing shift-left testing and continuous improvement.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
At Dubizzle Egypt, we pride ourselves on being the premier online marketplace in the region, dedicated to enhancing lives by simplifying transactions and uncovering valuable opportunities for individuals and businesses alike. Our mission is to boost local economies, empower small enterprises, and enable smarter decision-making that benefits our customers, the market, and the environment.As part of the dubizzle group, we collaborate with some of the most trusted classifieds brands, reaching over 200 million monthly users who rely on our commitment to providing an exceptional platform tailored to their needs.We are seeking a motivated Junior Accounts Receivable (AR) Accountant to join our dynamic finance team. In this role, you will oversee essential Accounts Receivable functions, including invoicing, payment validation, reconciliation, and addressing customer inquiries. Your attention to detail will be crucial in ensuring the accuracy of financial transactions, maintaining comprehensive records, and assisting the finance team during month-end closing activities.Key Responsibilities:Invoicing:Generate and review B2C invoices for Dubizzle and Bayut, ensuring accuracy by verifying customer payments, credit memos, and total amounts.Facilitate invoice delivery (soft copy or hard copy) and respond to sales requests.Payment Validation and Reconciliation:Analyze unallocated payments and aging reports to ensure correct application to invoices.Validate WHT receipts, verify them on Jarvis, and post on NetSuite.Reconcile Paymob transfers, incoming checks, bank transfers, cash payments, and checks against bank statements.Collections Management:Track unapplied payments and advance payments to ensure proper invoicing and reconciliation.Review aging reports for outstanding invoices and take necessary actions.Financial Reporting and Compliance:Prepare and submit monthly financial reports, including aging analysis and E-invoicing reconciliation.Ensure accuracy and compliance by uploading invoices, credit memos, and customer information on tax portals.Process Improvement:Develop and maintain policies to enhance accounts receivable processes.Create contracts for sales agents, update the contracts tracker, and organize payment-related documents.Communication and Collaboration:Engage with sales and sales ops teams regarding invoice statuses, payments, and customer inquiries.Collaborate with the AR team and Sales Ops Team to ensure timely resolution of issues.Month-End Closing:Assist in monthly closing activities, including invoicing, bank reconciliation, and payment processing.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Role Overview ZainTECH is seeking a Senior Network Engineer (L3) for its New Cairo City location. This position focuses on maintaining and advancing cloud and network infrastructure throughout the MENA region. The role is hands-on and follows a shift-based schedule. Strong technical skills and a dedication to customer service are essential. Main Responsibilities Network Operations and Support Troubleshoot and resolve incidents and change requests in network and security environments for customers. Work within a shift-based support model to ensure continuous service availability. Maintain detailed ticket updates and meet service level agreements (SLAs). Communicate clearly and promptly with both customers and internal teams. Technical Escalation and Expertise Act as the L3 escalation contact for complex network issues, supporting L1 and L2 engineers. Provide technical guidance on advanced networking and security matters. Oversee vendor support cases (TAC) to ensure timely resolution. Assist with implementation tasks such as upgrades, patches, and configuration changes. Network Security and Infrastructure Management Manage and troubleshoot firewall platforms, including FortiGate, Cisco ASA, and Palo Alto. Support and optimize VPN solutions (SSL VPN, IPSec, MFA/2FA). Configure and maintain Web Application Firewalls (WAF) and load balancers (Kemp, FortiADC). Conduct firewall rule reviews, security audits, and policy improvements. Cloud and Network Technologies Support networking in public cloud environments, with a preference for Azure experience. Troubleshoot hybrid connectivity between cloud and on-premise systems. Apply knowledge of network protocols, the OSI model, and packet flow analysis.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
About Us:At Xenon7, we bridge the gap between exceptional tech talent and elite opportunities!We collaborate with top-tier enterprises and pioneering startups on groundbreaking projects that harness the latest advancements in technology across diverse IT domains, including Data, Web, Infrastructure, AI, and more. Our proficiency in developing IT solutions and providing on-demand resources enables us to partner with clients in transformative ventures, fostering innovation and business expansion. Whether we are empowering global organizations or engaging with innovative startups, our commitment lies in delivering cutting-edge, impactful solutions that address today’s intricate challenges.About the Client:Become part of one of Egypt’s leading financial institutions, celebrated for its comprehensive array of banking services, including Institutional Banking, Personal Banking, and Islamic Banking. With a global footprint spanning over 50 branches and partnerships, we cater to a broad and dynamic clientele. As we embark on a revolutionary digital transformation journey, we are dedicated to employing the latest technologies to build a state-of-the-art data architecture that will redefine our performance and service delivery.Job Summary:We are looking for a Senior BPM & Workflow Automation Engineer with extensive expertise in Laserfiche / Camunda Workflow and Forms to spearhead the design, implementation, and governance of organization-wide business process automation (BPM) initiatives. This role emphasizes end-to-end workflow orchestration, process digitization, integration, and continuous optimization across various business units.Key ResponsibilitiesLead the analysis, modeling, and automation of business processes employing BPM best practices.Design and execute comprehensive workflows, including approvals, escalations, SLAs, and exception management.Create advanced Laserfiche / Camunda Workflows and Forms with scalable and auditable frameworks.Facilitate integrations between Laserfiche / Camunda and ERP, Core Banking, CRM, and external systems.Establish BPM governance standards, workflow controls, and compliance protocols.Monitor workflow performance metrics, KPIs, and perpetually optimize process efficiency.Provide technical leadership, mentor junior engineers, and assist stakeholders.Maintain thorough documentation, process diagrams, and technical artifacts.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
As a Senior Low Current Engineer, you will spearhead the design and implementation of low current/ELV systems such as CCTV, access control, intercom, fire alarm, BMS, sound, Wi-Fi, and fiber optics.Your role will involve overseeing site activities including installation, testing, commissioning, and conducting quality inspections to ensure optimal performance.You will be responsible for reviewing and approving shop drawings, as-built drawings, material submittals, and Bill of Quantities (BoQs).Collaboration is key; you will coordinate with consultants, contractors, and various internal departments to ensure seamless project delivery.Your leadership skills will shine as you mentor junior engineers and technicians, providing them with essential technical guidance and training.Additionally, you will prepare comprehensive technical documentation, reports, and progress updates to keep all stakeholders informed.It is crucial to ensure compliance with international standards, local codes, and project specifications throughout your work.Furthermore, you will have the opportunity to explore and assess new technologies aimed at enhancing system performance and cost-efficiency.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Operations & MaintenanceManage all preventive, predictive, and corrective maintenance activities for diverse electrical systems, including LV/MV panels, transformers, switchgears, UPS, generators, ATS, MDBs, SMDBs, DBs, lighting, power distribution, elevator connections, and BMS interfaces.Guarantee uninterrupted power supply and minimize operational downtime.Review, validate, and approve maintenance schedules, checklists, and logs for efficiency.Investigate recurring electrical faults and implement long-lasting solutions.Technical & EngineeringLead troubleshooting efforts for electrical malfunctions and breakdowns.Review and analyze technical drawings, as-built drawings, and O&M manuals.Contribute to energy optimization initiatives and enhance power quality.Ensure compliance with local regulations, codes, and standards.People ManagementSupervise a team of electrical technicians and subcontractors, providing direction and support.Assign tasks, monitor performance, and offer technical guidance and mentorship.Conduct toolbox talks and facilitate technical training sessions.Health, Safety & ComplianceEnsure adherence to health, safety, and environmental policies and electrical safety standards.Implement lock-out/tag-out (LOTO) procedures effectively.Maintain operational readiness of fire safety electrical systems.Documentation & ReportingKeep accurate maintenance records, service reports, and asset history.Generate reports detailing breakdowns, maintenance KPIs, and energy usage.Assist with audits and compliance inspections.CoordinationCollaborate with other FM disciplines such as Mechanical, HVAC, Civil, and ELV.Engage with vendors, utility authorities, and external service providers.Participate in client meetings, offering technical support as needed.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Role overview ZainTech is hiring a Senior AWS Cloud Engineer for its Professional Services team in New Cairo City, Cairo Governorate, Egypt. This role focuses on designing and delivering advanced cloud solutions for enterprise clients using Amazon Web Services (AWS). The position combines technical implementation, client interaction, and leadership duties. Key responsibilities Design and deploy scalable AWS environments, working with IaaS, PaaS, and SaaS offerings. Lead technical aspects of large-scale cloud migration and modernization projects, guiding them through each stage. Conduct AWS Well-Architected Reviews and suggest improvements for client cloud environments. Develop secure, highly available networking architectures on AWS, ensuring compliance with standards. Use Infrastructure as Code tools such as CloudFormation, Terraform, and scripting languages like Python. Oversee or participate in AWS migrations, applying native AWS tools and best practices. Troubleshoot and resolve complex issues involving compute, networking, databases, and storage within AWS. Collaborate with internal teams and client stakeholders, communicating technical solutions clearly to various audiences. Mentor mid-level engineers and promote best practices in solution design and project execution. Create and maintain technical documentation, including architectural diagrams, implementation plans, and operational guidelines. Support DevOps initiatives, including CI/CD pipeline development and automation to enhance efficiency and consistency.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Envision Employment Solutions is seeking a talented Senior Business Intelligence Engineer (Tableau) to join our distinguished partner, a global leader in IT Services and Consulting.Job Overview:The Senior BI Engineer will be pivotal in designing, developing, and maintaining cutting-edge BI solutions that facilitate data-driven decision-making throughout the organization. This position requires building and optimizing data models, dashboards, and reporting tools while ensuring the accuracy, scalability, and performance of BI systems. The role involves close collaboration with stakeholders to convert business requirements into actionable technical solutions, delivering impactful insights.Key Responsibilities:Create, develop, and sustain BI dashboards, reports, and data visualizations using leading tools such as Power BI, Tableau, or Qlik.Construct and maintain semantic models utilizing Power BI, Tableau, and SSAS.Engage with business stakeholders to collect requirements and translate them into effective BI solutions.Perform data analysis to uncover trends, anomalies, and prospects for business enhancement.Guarantee data integrity, quality, and precision across all BI systems.Oversee BI solutions' performance and implement enhancements as needed.Keep abreast of industry best practices and emerging BI technologies.Requirements:Bachelor's degree in Computer Science, Information Systems, or a related field.Minimum of 5 years of proven experience as a BI Engineer or in a similar role.Expertise in BI tools such as Power BI, Tableau, Qlik, and SSAS.Proficient in design tools (e.g., Figma) and dashboard storytelling techniques.Strong SQL skills with experience in relational and non-relational databases.Understanding of ETL processes and data integration tools.Solid grasp of data warehousing concepts, OLAP, and dimensional modeling.Familiarity with cloud platforms (Azure, AWS, GCP) is advantageous.Exceptional analytical and problem-solving skills with a keen attention to detail.Outstanding communication and collaboration abilities.Tableau expertise is a mandatory requirement.Must be fluent in Arabic.Preferred Skills:Knowledge of Python, R, or other scripting languages for data analysis.Experience in the Banking, Telecom, or Public Sector is preferred.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
The Senior Cloud Engineer – AWS (L3) is a pivotal technical position that leads intricate troubleshooting efforts, performs architectural assessments, and delivers transformative cloud solutions for enterprise clients. This role demands a robust AWS expertise alongside strong customer interaction skills to effectively resolve critical challenges, optimize performance, and ensure adherence to industry best practices. Additionally, the Senior Cloud Engineer plays a vital role in mentoring junior engineers, enhancing support capabilities, and contributing to the ongoing technical evolution of the support organization.Key Responsibilities:Lead intricate technical investigations and conduct architectural evaluations.Act as the subject matter expert in specialized domains such as containers/Kubernetes, serverless computing, networking, security, or data analytics.Develop and implement technical solutions tailored for enterprise clients.Generate technical documentation, including white papers and best practice guides.Provide mentorship to L1 and L2 engineers while facilitating training sessions.Collaborate with product teams to refine feature requests and enhancements.Represent the support organization in technical dialogues with clients.Influence the technical trajectory of the support organization.Conduct customer Well-Architected Reviews.
Full-time|Hybrid|New Cairo City, Cairo Governorate, Egypt
Envision Employment Solutions is actively seeking talented Senior Data Management Engineers to join our esteemed partner, a renowned global leader in IT Services and IT Consulting.About the Role:We are in search of a Senior Data Management Engineer with a robust background in data architecture, integration, and transformation, particularly leveraging Informatica tools. The successful candidate will be responsible for designing and implementing comprehensive enterprise data solutions that guarantee data accessibility, quality, governance, and scalability across various business domains.Your role will involve collaborating with diverse stakeholders to translate business requirements into secure, reliable, and high-performance data systems.Key Responsibilities:Design, develop, and maintain efficient ETL processes and data pipelines utilizing Informatica (PowerCenter, IDQ, or Cloud Data Integration).Optimize data integration workflows for both structured and unstructured data sources.Ensure the integrity, quality, governance, and security of data across enterprise platforms.Engage in discussions related to data modeling and architecture.Work closely with data architects, business analysts, and application teams to ensure data solutions meet business needs.Document data flows, transformations, and system architecture accurately.Troubleshoot and resolve complex data-related performance issues.Support initiatives in enterprise data governance and metadata management.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
About Us:At Xenon7, we are where elite tech talent converges with world-class opportunities! We collaborate with premier enterprises and pioneering startups on innovative projects that utilize the latest technologies across various IT domains, including Data, Web, Infrastructure, AI, and more. Our proficiency in IT solutions development and on-demand resources enables us to partner with clients on transformative initiatives that drive innovation and business growth. Whether empowering global organizations or teaming up with trailblazing startups, we are dedicated to delivering advanced and impactful solutions that address today’s most complex challenges.About the Client:Join one of Egypt’s leading financial institutions, celebrated for its comprehensive range of banking services, including Institutional Banking, Personal Banking, and Islamic Banking. With a global footprint spanning over 50 branches and correspondents, we cater to a diverse and dynamic clientele. As we embark on a revolutionary digital transformation journey, we are committed to harnessing the latest technologies to establish a cutting-edge data architecture that will redefine our performance and service delivery.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
About the Role:As a Senior Test Engineer at bm-to, you will play a crucial role in assuring the quality and performance of our innovative systems. You will work closely with cross-functional teams to develop and execute comprehensive test plans for high-powered charging systems.Key Responsibilities:• Develop intricate test cases, scripts, and scenarios in alignment with system specifications and user needs.• Execute testing procedures to assess functionality, reliability, and performance of our systems.• Create and maintain automated test scripts to enhance testing efficiency.• Identify, document, and manage defects found during testing, collaborating with developers for prompt resolutions.• Conduct regression testing to verify that previously noted issues are resolved without introducing new defects.• Partner with the quality assurance team to ensure compliance with quality standards and regulations.• Generate detailed test reports summarizing findings and suggesting improvements.• Engage in continuous process enhancement efforts to refine testing methodologies and tools.• Adapt to an agile work environment, exhibiting a strong understanding of agile methodologies.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Join our dynamic agile team in the heart of Cairo.Design, code, and document automated test cases to uphold the highest quality standards of our product.Develop and execute comprehensive test automation scripts while organizing test suites for optimal efficiency.Proactively investigate issues within the software arising from automation testing.Collaborate closely with QA testers and software developers to devise effective solutions.Engage with the project team to fully grasp the business environment, technical context, and compliance criteria.Continuously update your skills with the latest testing tools and methodologies.Conduct qualitative analyses of automated functional tests to ensure robust coverage.Strategically plan and execute automation needs for sprints based on selected test cases.Create insightful reports detailing automation coverage and execution results.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Role overview Cardoo seeks a Senior Software Engineer to lead mobile development for Android and iOS platforms. The position centers on building mobile applications using Flutter and native technologies, with a strong emphasis on integrating apps with hardware components. What you will do Lead the development of mobile applications for Android and iOS Work with Flutter and native tools to create reliable, user-friendly apps Integrate mobile apps with hardware features such as Bluetooth Low Energy (BLE), telemetry, and firmware update systems Collaborate with backend teams and work across multiple layers of the technology stack Location This role is based in New Cairo City, Cairo Governorate, Egypt.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Join ZainTech as a Senior Cloud Engineer focusing on Oracle Cloud Infrastructure (OCI). In this pivotal L3 role, you will lead intricate troubleshooting efforts, conduct architectural reviews, and deliver impactful cloud solutions tailored for enterprise-level clients. Your extensive knowledge of OCI, paired with exceptional customer engagement skills, will enable you to resolve critical issues, enhance system performance, and adhere to cloud best practices. Additionally, you will mentor junior engineers, bolster support capabilities, and play a significant role in the ongoing technical evolution of our support organization.Key Responsibilities:Lead complex technical investigations and architectural assessments.Act as the subject matter expert in a specialized area (containers/Kubernetes, serverless, networking, security, or data/analytics).Drive the development of technical solutions for enterprise clients.Create valuable technical documentation, including white papers and best practices.Mentor and train L1 and L2 engineers.Collaborate with product teams to address feature requests and enhancements.Represent the support organization in technical discussions with clients.Contribute to the strategic technical direction of the support organization.Lead customer Well-Architected Reviews.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
mylo is an innovative fintech platform focused on empowering individuals and businesses with accessible and responsible financial solutions. Whether you're buying a mobile device, new apparel, travel tickets, comfortable furniture, or even funding education, mylo allows you to buy now and pay later at an extensive network of retailers across Egypt. Established by B.TECH, a premier electronics and appliances retailer with over 27 years of experience in buy now, pay later offerings, mylo embodies a tradition of trust and creative solutions in the fintech industry. Our products are fully compliant with Sharia, promoting ethical and inclusive financial practices.We are on the lookout for a dedicated and seasoned Senior iOS Engineer to join our dynamic team in the Fintech sector. This position is perfect for an individual who excels in a high-energy environment and is eager to design, develop, and scale secure, high-performance infrastructure to support a variety of financial products.
Join Sutherland as a Customer Service Agent and be a vital part of our dynamic team! We're looking for enthusiastic individuals who are passionate about delivering exceptional service to our customers. In this role, you will handle customer inquiries, resolve issues, and provide support with a positive attitude.
Full-time|On-site|New Cairo City, Cairo Governorate, Egypt
Join our dynamic team as an IT ATM Operator. In this vital role, you will be responsible for the monitoring, maintenance, and operation of ATM systems to ensure optimal performance and user satisfaction. Your technical expertise will be crucial in diagnosing issues, implementing solutions, and ensuring the seamless operation of our ATMs.