Key Account Manager/Senior Manager - D2C Sales

Title: Key Account Manager | D2C & Growth PortfolioAbout Paytm Group:Paytm is a premier digital payments and financial services organization in India, dedicated to empowering consumers and merchants with diverse payment solutions. We offer consumers services such as utility payments and seamless money transfers, while enabling payments through Paytm Payment …

Title: KAM Sales About Us: Paytm is the leading digital payments and financial services platform in India, dedicated to facilitating seamless transactions for both consumers and merchants. Our services encompass utility payments, money transfers, and various payment options including Paytm Wallet, UPI, Netbanking, FASTag, and Buy Now, Pay Later (Postpaid). We empower merchants by providing state-of-the-art acquiring devices such as Soundbox, EDC, QR codes, and Payment Gateways, enabling effective payment aggregation through both our instruments and other financial services. Additionally, we enhance merchant operations with commerce solutions like advertising and our Mini App Store, while offering financial products such as merchant loans and personal loans sourced from our financial partners. About the Team: The Paytm payment gateway serves as a crucial tool for thousands of online merchants, ensuring a premium payment experience for their customers. Our team collaborates with large enterprises and innovative startups, including notable unicorns, to transform payments from a mere transactional tool into a significant revenue driver for our partners. The Business Payments team focuses on crafting tailored disbursal solutions for large and medium-sized corporates, catering to their vendors, customers, channel partners, and employees, while also addressing tax-saving solutions for corporate employees. About the Role: We are seeking dynamic individuals for the KAM Sales position to manage an established customer portfolio. This role requires a proactive approach to business growth, fostering client relationships through regular interactions and meetings. You will be responsible for cross-selling additional products and focusing on achieving revenue targets to boost business growth through both existing and new merchants. Expectations/Requirements: 1. Target acquisition of new merchants for corporate payments.2. Drive growth and achieve sales targets through effective management of the sales team.3. Develop and execute a strategic business plan to expand the customer base and strengthen market presence.4. Lead recruitment, objective setting, coaching, and performance monitoring of sales representatives.5. Cultivate and maintain robust customer relationships by collaborating with key stakeholders.

Title: Key Account Manager - KAM Sales About Us:Paytm is a premier digital payments and financial services provider in India, dedicated to enhancing the experience for consumers and merchants alike. Our platform facilitates a diverse range of payment solutions, including utility payments and money transfers, utilizing Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid – Buy Now, Pay Later. For merchants, we provide cutting-edge acquiring devices such as Soundbox, EDC, QR codes, and a Payment Gateway that integrates payment aggregation through both PPI and other banking instruments. To further support merchants, we offer commerce services through advertising and the Paytm Mini App Store, and we also extend credit services like merchant loans, personal loans, and BNPL options sourced through our financial partners. About the Team:The Paytm payment gateway empowers thousands of online merchants, enabling them to deliver a seamless payment experience to customers. We cater to both large enterprises and emerging startups, including renowned unicorns. Our mission is to transform payments from merely a transactional tool into a catalyst for revenue growth and user expansion for our merchants. The Online Payment Gateway operates as Paytm's B2B business, regulated by the RBI, allowing only authorized entities to engage in PA PG (Payment Aggregator Payment Gateway) business. This team is committed to increasing the market share of Paytm's PA PG services among Indian merchants. The Business Payments team designs and implements disbursal solutions for large and mid-sized corporates, assisting in vendor, customer, channel partner, and employee payments, while also providing tax-saving solutions for employees of leading corporations. About the Role:We are seeking candidates for the Key Account Manager (KAM) profile to oversee our existing customer portfolio. This role necessitates driving growth within the current business landscape, fostering client relationships through regular interactions and meetings. Additionally, the successful candidate will cross-sell complementary products and focus on achieving revenue targets, ultimately increasing the business turnover by securing additional engagements from both existing and new merchants. Expectations / Requirements:1. Prospect and acquire new merchants for corporate payment solutions.2. Drive sales growth and meet targets by effectively managing the sales team.3. Develop and execute a strategic business plan that broadens the company’s customer base and solidifies its market presence.4. Oversee the recruitment, objective setting, coaching, and performance evaluation of sales representatives.5. Cultivate and maintain robust, long-lasting customer relationships by collaborating with stakeholders.

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