Guest Relations Associate - Future Opportunities

Join our dynamic team at Six Flags Qiddiya City as we build a talent pool for future openings in the Guest Relations department. We are seeking individuals who are passionate about delivering outstanding customer service.If you possess experience in guest relations and are eager to contribute to an exciting entertainment environment, we invite you to submit …

Who Are WeWelcome to Foodics! We are a pioneering provider of restaurant management solutions and payment technologies, headquartered in Riyadh. Since our inception in 2014, we have expanded our footprint across five countries, including the UAE, Egypt, Jordan, and Kuwait, serving customers in over 35 countries globally. Our innovative solutions have processed more than 6 billion orders, establishing Foodics as one of the fastest-growing SaaS companies in the MENA region. Recently, we secured $170 million in funding, marking the largest SaaS funding round in MENA and empowering us to enhance our services for business owners.The Role at a GlanceWe are seeking a dedicated Merchant Success Specialist to ensure a seamless customer experience from the moment of contract signing to full service utilization. This role involves analyzing newly signed agreements, facilitating onboarding processes, expediting installations, and monitoring service utilization. You will work closely with our flagship products: Foodics Pay, CDS, and Foodics One, which enable our clients to accept card and omnichannel digital payments, revolutionizing the payment experiences in the food and beverage sector across the Middle East.Your ResponsibilitiesRegistration Tracking: Ensure all signed contracts are registered across all systems within 24 hours, collaborating with stakeholders to expedite this process.Installation Monitoring: Guarantee the accurate implementation of Pay installation service level agreements (SLAs) with both external and internal vendors.Post-launch Support: Conduct quick follow-up calls with merchants after going live to assess their needs for assistance or training.Communication Liaison: Serve as a channel to inform merchants about new releases, features, and promotional offers.Reconciliation Cycle Expertise: Develop a thorough understanding of the reconciliation cycle to effectively address complex inquiries from merchants.Utilization Assurance: Monitor new installations and proactively reach out to merchants via calls and messages to ensure continued engagement with our services.Complaint Management: Maintain a zero-complaint status for a period of three months through proactive communication and support.Churn Prevention: Analyze daily reports of potential churn and implement strategies to mitigate it.Process Improvement: Identify areas for enhancement within the Pay cycle and collaborate with other teams to implement effective solutions.Your QualificationsExperience: Background in payment operations is highly desirable.Technical Skills: Proficiency in Microsoft Excel and other relevant software tools.

Join our dynamic Operations team at ananinja as a POS Installation & Activation Specialist. In this pivotal role, you will be responsible for the deployment and activation of POS devices at our partner locations, ensuring they are operational and ready for use.Your day-to-day activities will include on-site installations, troubleshooting technical issues, training partners, and facilitating smooth device activations within defined service level agreements (SLAs).Key Responsibilities• Travel to partner locations to install and activate POS devices.• Configure devices for optimal system setup and connectivity.• Perform device testing and verification of activation.• Provide training to partners and their staff on basic device use and operations.• Identify and resolve technical issues on-site, including hardware, connectivity, and software problems.• Replace or reconfigure devices as necessary.• Maintain documentation of installation activities and update activation workflows.• Collaborate with Sales, Operations, and Technical teams to troubleshoot and resolve issues.• Ensure that installations and issue resolutions are completed within SLA timelines.

We are seeking a dedicated and experienced Steward Supervisor to join our dynamic team. In this role, you will oversee the stewardship operations, ensuring that all cleaning and sanitation practices meet our high standards. You will lead a team of stewards, providing training and support to ensure efficiency and excellence in service delivery.

Join Etihad Airways as an Airport Manager in Riyadh, where you will play a pivotal role in overseeing airport operations, ensuring exceptional service delivery, and enhancing the travel experience for our guests. This is an exciting opportunity to lead a dedicated team in a dynamic environment.

Tawantech is looking for a Risk Subject Matter Expert to join the team in Riyadh. This position calls for a seasoned professional with deep knowledge across several risk areas in banking and finance. Expertise Areas Credit Risk: Experience with corporate and SME credit analysis, advanced financial modeling, and validating risk rating models. Risk Analytics: Skills in analyzing concentration and sector risks, as well as testing control effectiveness. Market and Liquidity Risk: Understanding of market risk metrics, hedging strategies, scenario analysis, and interpreting capital adequacy. Operational and Regulatory Risk: Strong grasp of the Basel framework, regulatory reporting standards, and local regulatory requirements. Governance and Risk Management: Experience aligning governance frameworks with risk management strategies, and designing risk dashboards and KPIs. Automation: Background in implementing digital risk tools and automating risk processes. The role also values strong product risk assessment skills and a focus on optimizing risk portfolios. Advisory and Influence Challenge senior stakeholders constructively. Communicate complex risk topics clearly. Interpret policies and provide guidance. Work across functions to support risk management initiatives. Professional Credentials Candidates should hold relevant certifications such as FRM, PRM, CFA, or other advanced banking qualifications.

About UsWelcome to Foodics! We are a pioneering restaurant management ecosystem and payment technology provider. Established in 2014 and headquartered in Riyadh, we have expanded our operations across five countries, including the UAE, Egypt, Jordan, and Kuwait. Currently, we cater to customers and partners in over 35 countries globally. Our innovative solutions have successfully processed over 6 billion (yes, billion with a B) orders, marking Foodics as one of the fastest-growing SaaS companies in the MENA region. We have successfully completed three funding rounds, with our latest round raising $170 million, the largest SaaS funding round in MENA, enhancing our innovation capabilities to better serve business owners.Role OverviewAs a Senior Data Scientist / Senior Machine Learning Engineer, you will spearhead the design, development, and deployment of ML, AI, and GenAI models that are integral to Foodics products, such as pricing strategies, personalization features, and fraud detection systems. You will collaborate closely with Data Engineers, Product Managers, and Platform teams to deliver high-impact, production-grade models.Your ResponsibilitiesTake ownership of the entire ML model lifecycle: problem framing, data exploration, training, deployment, and monitoring.Design and implement scalable solutions utilizing classical ML and GenAI techniques.Apply MLOps best practices, ensuring version control, reproducibility, monitoring, and CI/CD for models.Work collaboratively with squads and platform teams to ensure model reusability and adherence to standards.Mentor junior ML engineers and contribute to our internal ML knowledge repository.Integrate models with APIs and backend services as required.Adopt and promote a

About Us:Burson is a premier global communications firm dedicated to delivering value to our clients through strategic reputation management. Our specialized teams harness cutting-edge technology and innovative creativity to help brands redefine their reputation as a pivotal competitive advantage. At Burson, you will be part of a vibrant global community of continuous learners who thrive at the forefront of innovation.As a proud member of WPP (LSE/NYSE: WPP), the creative transformation company, we invite you to explore more at bursonglobal.com and connect with us on LinkedIn and Instagram.Role Overview:Are you eager to join one of the leading global communications agencies in the region? Do you aspire to work on groundbreaking global projects in sports, entertainment, culture, and beyond? If you are excited about leveraging data, AI, and innovative technology to tackle complex challenges for top-tier brands, Burson's Data & Intelligence unit is the ideal place for you. Our dynamic team is at the cutting edge of the communications industry, offering unmatched opportunities to create impactful solutions and shape the future of public relations.As a pivotal member of our team comprising data scientists, engineers, analysts, and strategists, you will deploy advanced AI-driven solutions across sector account teams.Risk & Reputation Management: Anticipate potential crises, identify misinformation campaigns, and proactively manage brand reputation in a rapidly evolving digital landscape.Personalized Content Creation: Develop data-driven content strategies that resonate with targeted audiences and enhance engagement.Account Management Support: Effectively communicate with clients and support their strategic needs.Sector-Specific Insights: Deliver in-depth insights and customized solutions for clients spanning various industries.Performance Measurement: Go beyond mere metrics to demonstrate the tangible impact of PR campaigns and provide actionable insights for ongoing improvement.Your Responsibilities:Lead the entire data lifecycle, from strategic collection and thorough cleaning to the complex organization of diverse data sources...

Join our innovative team at Masterworksco as a SAS Visual Analytics Developer. In this role, you will leverage SAS Visual Analytics to create, analyze, and visualize data, empowering decision-making with high-quality interactive dashboards and reports. You will ensure the integrity and accuracy of data while effectively integrating information from various sources.Key Responsibilities:Design and develop insightful dashboards and reports utilizing SAS Visual Analytics.Convert business needs into impactful visual analytics solutions.Integrate and preprocess data from diverse sources for comprehensive analysis.Guarantee data accuracy and optimize the performance and usability of reporting tools.Collaborate closely with both business and technical teams to meet project goals.

Position Overview:As a Business Intelligence Analyst at ananinja, you will play a key role in converting raw data into strategic insights. Collaborating with diverse teams, you will analyze intricate data sets, produce detailed reports, and develop engaging dashboards to facilitate informed decision-making across the organization.Key Responsibilities:Collect and analyze data from a variety of internal and external sources to uncover trends and insights that impact business strategies.Design and maintain user-friendly, interactive dashboards and reports that effectively visualize critical data points.Engage with stakeholders to assess their analytical needs and deliver tailored analytical solutions.Conduct market research and data forecasting to bolster business objectives.Assist in establishing reporting standards and best practices throughout the organization.Ensure data quality and integrity by conducting audits and addressing discrepancies.Provide guidance and training to team members on analytical tools and data interpretation.

Role OverviewThe Market Intelligence Lead plays a crucial role in providing the organization with precise, timely, and actionable insights pertaining to markets, clients, competitors, and emerging trends. This position is essential for fostering proactive opportunity generation and supporting strategic commercial decisions. The primary objective is to transform market intelligence into sales-qualified leads (SQLs) and tangible revenue results through thorough analysis, alignment with stakeholders, and well-defined recommendations.Key ResponsibilitiesData Collection: Aggregate and consolidate both structured and unstructured data related to the market, competitors, and customers from various sources, including internal (CRM, win/loss, field intelligence) and external (news, filings, social media, syndicated research) to create a centralized intelligence repository.Trend Monitoring: Observe and synthesize market changes, technological advancements, and industry trends that influence product strategies and purchasing behaviors, generating clear market-evolution summaries for stakeholders.Benchmarking Analysis: Develop benchmarking reports that evaluate competitors’ offerings, pricing, commercial practices, and operational metrics to assist in negotiation and product positioning.Signal Detection: Transform recurring signals (such as competitor mentions, sentiment shifts, and risk indicators) into actionable alerts, meticulously tracking confidence, timestamps, and provenance for each signal.Forecasting and Scenario Planning: Integrate market signals and interaction data into forecasting models and conduct scenario analyses to guide resource allocation and market entry timing.Gap and Opportunity Analysis: Identify capability gaps and potential opportunities within product, commercial, and partner ecosystems, translating these findings into prioritized recommendations.Competitor Positioning: Maintain comprehensive competitor positioning maps (detailing capabilities, vendor standings, strengths, and weaknesses) and produce battle cards and visual assets for sales, product, and strategy teams.Opportunity Assessment: Define and calculate opportunity scores (considering confidence bands, intent, engagement, and deal health) and provide actionable recommendations based on these scores.Risk Evaluation: Assess commercial, legal, and operational risks associated with vendor engagements, offering recommendations to guide negotiation and renewal strategies.Information Dissemination: Produce user-friendly outputs (executive summaries, dashboards, newsletters, playbooks, and appendices) and ensure insights are accessible within stakeholder environments (CRM, enablement, collaboration platforms).Governance and Provenance: Document evidence, confidence levels, lineage, and consent for every automated insight/action and collaborate with IT/security to enforce governance over sensitive data.

At Veeam, we are the Data and AI Trust Company, dedicated to empowering organizations to fully understand, secure, and bolster their data and AI capabilities for safe large-scale deployment. As the premier leader in data resilience and security posture management, Veeam is engineered to seamlessly integrate identity, data, security, and AI risk management. With headquarters in Seattle and offices across more than 30 countries, we safeguard over 550,000 customers globally, who rely on Veeam to maintain their business operations. Join our journey as we boldly advance together, fostering growth, learning, and making a significant impact for some of the world’s leading brands.

Join Egis Group as a Business Intelligence Specialist specializing in SAP solutions to leverage data analytics for business growth. You will be responsible for developing and implementing business intelligence strategies and solutions that enhance decision-making processes. Utilize your expertise in SAP to transform data into actionable insights and drive business performance.

Join JASARA PMC as a Reporting Manager, where you'll be pivotal in driving our project management success. Your expertise will ensure that reporting activities are executed with utmost accuracy and efficiency, overseeing the collection, analysis, and presentation of essential data concerning project performance and outcomes. Your insights will play a crucial role in informing key decisions and enhancing communication across teams. At JASARA PMC, we are dedicated to revolutionizing Social Infrastructure in Saudi Arabia, and your contributions will be instrumental in achieving this vision.Key Responsibilities: Steer the development and generation of in-depth reports that capture project timelines, budgets, and performance metrics. Work closely with project teams to ascertain reporting requirements, ensuring deliverables align with stakeholder expectations. Examine data trends and deliver actionable insights to senior management. Create and implement efficient reporting tools and frameworks to optimize data collection and reporting workflows. Lead the reporting team, providing mentorship and direction to guarantee high-quality outputs. Ensure compliance with reporting standards and maintain accuracy across all deliverables.

At JASARA PMC, we are seeking a talented Reporting Manager to strengthen our project management team. In this essential position, you will oversee the reporting function, ensuring that we thoroughly collect and accurately analyze data pertinent to our projects. Your analytical insights will be crucial in driving strategic initiatives, supporting informed decision-making, and advancing JASARA PMC's mission to deliver impactful social infrastructure solutions.Key Responsibilities: Design and manage a robust reporting framework that guarantees timely and precise reporting of all project-related data. Engage with project managers and other stakeholders to establish reporting requirements and customize reports to fulfill their specific needs. Produce and present periodic performance reports that illuminate key metrics and trends. Conduct data analysis to unveil insights that enhance the decision-making process and improve project outcomes. Provide training and mentorship to team members on optimal reporting practices and tools. Continuously assess and refine reporting processes to boost efficiency and effectiveness.

Join JASARA PMC as a Reporting Specialist and contribute to our mission of enhancing project transparency and accountability. In this dynamic role, you will take the lead in generating, analyzing, and disseminating reports essential for effective project management and strategic decision-making. Collaborating with cross-functional teams, you will gather pertinent data, interpret results, and present insights in a clear and impactful manner. Your analytical expertise will be crucial in ensuring that our projects are monitored efficiently and that key stakeholders are equipped with vital information.As a Reporting Specialist at JASARA PMC, your efforts will directly influence the success of our initiatives across Saudi Arabia, making a significant impact on our operational excellence.

Join Jeeny, an innovative ride-hailing platform committed to transforming daily commuting and transportation experiences. Our application seamlessly connects users with their preferred transportation options, ensuring mobility is accessible, convenient, and affordable.As a joint venture of MEIG (Middle East Internet Group), Rocket Internet, and IMENA, we have seen remarkable growth since our inception, impacting the lives of over 45 million people across Saudi Arabia and Jordan.At Jeeny, we cherish creativity, collaboration, and a commitment to delivering outstanding user experiences. Be a part of our mission to reshape the mobility landscape.In the role of Growth Manager - Insights & Analytics, you will be an integral part of our commercial team, the driving force behind our marketplace expansion. Your expertise in translating complex data into actionable insights will guide growth initiatives and strategic decision-making. Working closely with Marketing, Product, and Operations, you will spearhead CRM and DRM strategies while managing growth expenditures to maximize ROI. Additionally, you will ensure budget allocation is optimized to foster sustainable growth and long-term profitability.

Join our dynamic team at Masterworks Co. as a Business Intelligence & Analytics Developer. In this pivotal role, you will leverage your expertise in data analysis and visualization to drive strategic insights and enhance decision-making processes. Your contributions will be vital in transforming data into actionable intelligence, helping us achieve our business objectives.

About Mirai and Scopely Mirai, based in Riyadh, is a subsidiary of Scopely. The team focuses on developing AI solutions that improve productivity, automation, and data-driven decision-making for internal operations and enterprise platforms. Scopely is known for interactive entertainment and mobile-first video games, including titles like 'MONOPOLY GO!', 'Star Trek™ Fleet Command', 'Stumble Guys', 'MARVEL Strike Force', and 'Yahtzee® With Buddies'. The company has been recognized several times by Fast Company among the 'World’s Most Innovative Companies'. Teams at Scopely Studios work across Asia, EMEA, and North America, building games that attract dedicated players worldwide. Since being acquired by Savvy Games Group in July 2023, Scopely continues to operate as an independent subsidiary, supporting growth in technology and innovation globally. Role Overview: AI Engineer I Mirai is growing its GenAI team in Riyadh and is seeking an AI Engineer I. This role offers a chance to work on projects that drive automation and smarter decision-making across the company’s platforms and operations.

About the RoleCapitex is on the lookout for a seasoned Senior Fraud Expert to spearhead pivotal fraud-related initiatives within Saudi Arabia. The ideal candidate will possess extensive operational fraud expertise along with practical experience in fraud frameworks, systems, investigations, and prevention tactics. A profound understanding of SAMA regulations and local market dynamics is essential.In this role, you will collaborate closely with senior stakeholders across the fraud, compliance, risk, and operations departments to enhance processes, bolster controls, and facilitate effective project delivery.Key ResponsibilitiesLead and drive operational fraud projects within the bank/payment institution.Evaluate and refine fraud detection, monitoring, and prevention frameworks.Analyze existing fraud controls and offer recommendations in line with SAMA requirements.Enhance the entire fraud process lifecycle (detection → investigation → reporting → closure).Assist in the development and optimization of fraud rules, scenarios, and system parameters.Conduct root-cause analysis on fraud events and suggest corrective measures.Collaborate with cross-functional teams including Risk, Compliance, Technology, and Operations.Prepare reports, presentations, and progress updates for senior management.Support fraud remediation initiatives and meet regulatory expectations.Ensure compliance with SAMA cyber fraud guidelines, anti-fraud frameworks, and industry standards.