About the job
We are seeking a highly skilled Senior . NET Developer with a robust background in production support.
• Required technology skills include advanced proficiency in C#, ASP. NET, Web API, WCF, SQL Database, Web Services, OAuth 2.0, JIRA, Bitbucket, TFS, and MSMQ, with an expertise level of 8+ (out of 10).
• Familiarity with tools such as Chef, Jenkins, Redis, NGINX, New Relic, and Splunk is a plus. Knowledge in data structures, relational and NoSQL databases, networking, web architectures, and various UNIX variants is also beneficial.
• Demonstrated expertise in managing large-scale web operations and web architecture configuration management is essential.
• Strong interpersonal and communication abilities are crucial for thriving in a fast-paced and dynamic environment.
• Take ownership of the production environment, managing bug fixes, enhancements, and feature implementations.
• Implement DevOps tools and services to ensure system integration and configuration for improved resilience.
• Adhere to DevOps best practices and meticulously document processes to maintain high availability and facilitate audits.
• Oversee escalated production issues from Level 1 and Level 2 support teams.
• Engage in ongoing maintenance and change management while collaborating with the sustainment team to organize, plan, manage, and execute new releases.
• Utilize advanced troubleshooting skills for investigating and identifying root causes of critical issues (severity 0, 1, and 2).
• Propose effective solutions for remediation and collaborate with team members to implement fixes.
• Identify and advocate for processes that will eliminate recurring production support issues.
• Be available for on-call rotational support.
• Accountable for delivering performance metrics aligned with defined SLAs and conducting workload analyses.
• Manage volume drivers to ensure optimal production availability.
• Possess strong analytical skills and a high motivation to excel in an intensive work environment.
