Sales Consultant - Mall Bulgaria

YOUR ROLEAs a Sales Consultant, you will play a pivotal role in delivering an exceptional customer experience. By warmly greeting our clients, you will assist them in their selections while introducing our latest products and collections. Adhering to our core values, you will contribute to both your personal success and the growth of the company.You will:Sha…

YOUR ROLEAs a Sales Consultant, you will play a vital role in delivering an exceptional customer experience. By welcoming our customers, you will assist them in making selections while introducing them to our latest products and collections. By adhering to our values, you will contribute not only to your success but also to the company's growth.You will:Share your fashion knowledge to help our customers choose the best options for themselves.Collaborate with your team to ensure outstanding customer service, including actively promoting our loyalty program.Keep the floor and stock areas well-stocked and organized.Assist with store opening and closing procedures.Represent yourself and the company in a positive and professional manner.WHOM YOU WILL WORK WITHOur stores are the heart of the company – the place where customers engage with our brand firsthand. As part of a dynamic team in-store, every role contributes – whether as a Sales Consultant, Department Manager, Store Manager, Visual Merchandiser, or Head Cashier – to creating an inspiring and welcoming environment. You will have the opportunity to collaborate with colleagues from different stores, exchanging experiences and achieving successes together. Working with your team, you will play a crucial role in helping customers feel confident and free to express themselves through the latest fashion trends and classic styles. By building meaningful connections with customers in our stores, we create accessible and sustainable fashion for all.WHO YOU AREWe are looking for someone with…Experience in customer service within the retail sector will be an advantage.A passion for interacting with customers and an interest in fashion – we will teach you everything else!And someone who is…Successful in a dynamic environment, with strong communication skills.Communicative, creative, and curious.Adaptable and results-oriented. ABOUT USH&M Group is an international group of established fashion brands and initiatives. Our aim is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We strive to make fashion accessible to everyone, placing our customers at the center of every decision we make.Our team consists of thousands of dedicated and talented professionals united by a common culture and values. Together, we harness our strengths, differences, and knowledge to build the future of fashion.

Join the vibrant team at Mercier Consultancy as a French Speaking Email Support Specialist! In this essential role, you will provide exceptional email support to our French-speaking clients, ensuring their inquiries are addressed with the utmost professionalism and care. Your fluency in French will be invaluable in enhancing our customers' experience.As a key member of our support team, you will handle client emails, troubleshoot issues, and offer guidance on our services. Your ability to communicate effectively will greatly contribute to our clients' satisfaction.Key Responsibilities Respond to client inquiries and support requests via email in French Quickly troubleshoot and resolve client issues to maintain high satisfaction levels Document all client interactions accurately in our CRM system Provide detailed product information and assistance as needed Collaborate with cross-functional teams to escalate and resolve complex issues Collect and analyze client feedback to improve support processes Uphold a positive and professional representation of Mercier Consultancy in all communications

Join our dynamic team at Sutherland as a Luxury Hotel Client Advisor, where you will engage with our esteemed clients in both German and English. This fully remote position allows you to work from the comfort of your home while delivering exceptional service to our high-end clientele.

Join the Mercier Consultancy Group, where we are thrilled to offer an exceptional opportunity for German-speaking professionals eager to embark on a new adventure in Greece. This position not only promises a vibrant work environment but also includes a fully paid relocation package to ensure a smooth transition to life in one of Europe's most enchanting countries. We are on the lookout for enthusiastic individuals fluent in German to fill a variety of roles where their language skills will shine.Key Responsibilities Deliver outstanding customer service and support to our German-speaking clientele across diverse sectors. Utilize your fluency in German to effectively manage inquiries, resolve issues, and assist customers consistently. Work collaboratively with internal teams to provide exceptional service and achieve company objectives. Keep precise records and documentation of customer interactions to ensure quality service. Be flexible and ready to take on various roles as per departmental requirements. Engage in continuous training to stay updated on products, services, and company policies.

About 3E:At 3E, we are committed to fostering a safer and more sustainable future. Our mission-driven organization combines award-winning regulatory expertise with innovative technology to provide seamless integration of data and insights regarding chemicals, regulations, products, and supply chains for over 5,000 customers worldwide.With over 35 years of experience and offices in 15 locations across North America, Europe, and Asia, we empower our customers with a new class of AI-driven solutions, designed to enhance product compliance with trust, speed, and industry authority.Are you ready to play a pivotal role in shaping the future? Join us today!We assist organizations around the globe in maintaining safety, compliance, and sustainability. By merging deep regulatory knowledge with leading-edge technology, we guide our clients through the complexities of global requirements with confidence.We are currently seeking an Associate Manager, SDS Authoring to become a vital part of our Sofia team. This position presents an excellent opportunity for an experienced SDS authoring professional eager to advance into a leadership role, or for an emerging manager keen on remaining closely connected to the technical aspects while contributing to the development of a growing local team.This role is a blend of player-coach responsibilities, combining leadership with direct involvement in authoring and process support. You will lead a dedicated team of specialists in Sofia while contributing to the production of high-quality Safety Data Sheets (SDS) and other regulatory documents as part of our EHS Regulatory Documentation (ERD) services. As a local leader, you will be instrumental in nurturing team development, managing daily dynamics, and fostering strong collaboration with global colleagues and clients.This position is ideal for those who thrive in balancing people leadership, operational oversight, and technical expertise within a fast-paced, collaborative environment.

ABOUT TIDETide is dedicated to empowering small and medium-sized enterprises (SMEs) by streamlining their business operations. We provide not only business accounts and banking services but also a robust suite of administrative solutions, including invoicing and accounting.We are revolutionizing the small business banking landscape, boasting over 1.8 million members across the UK, India, Germany, and France.Our innovative technology is specifically designed for SMEs, offering rapid onboarding, minimal fees, and unique features. Our data-driven approach is central to our mission: to help SMEs save both time and money, allowing them to focus on their passions.Tide facts:Available for SMEs in the UK, India, Germany, and FranceOver 1.8 million members: 800,000 in the UK and 1,000,000 in India, with rapid growthMore than $300 million raised in fundingA global team of over 2,500 Tideans - we champion diversity!Headquartered in Central London, with member support and tech centers in Sofia, Bulgaria, and additional technology hubs located in Serbia, Romania, Lithuania, and India, as well as offices in Gurugram, New Delhi, Berlin, Paris, and Luxembourg.ABOUT THE TEAM:This position is part of Tide's Paid Plans CRM team - a dynamic group of marketers fueled by ownership, innovation, and measurable impact.Our mission is straightforward: to assist our members in saving time and money, enabling them to concentrate on their core activities. We leverage data, creativity, and technology to enhance engagement, retention, and long-term value.WHAT WE ARE LOOKING FOR:We are in search of a seasoned CRM professional with a robust background in subscription-based technology companies. You should have a proven track record of crafting and implementing CRM strategies that bolster retention and amplify customer lifetime value.Your understanding of subscription models, recurring revenue dynamics, and best practices in subscription management will be key. Proficiency with CRM tools and marketing automation platforms, coupled with strong analytical abilities to transform data into actionable insights, is essential.As the CRM Manager – Subscriptions, your responsibilities will include:Leading the design and execution of CRM strategies for subscription products, ensuring alignment with business goals and growth objectives.Providing strategic insights to senior CRM team members regarding best practices and new trends.Overseeing and mentoring a Senior CRM Executive, promoting a collaborative culture.

As a Payment Experience Specialist, you will become the trusted ally for our users, stepping in whenever payment issues arise. Whether a transfer is delayed or something seems amiss, you will diligently investigate with precision and care. Your mission is to ensure swift and accurate resolutions — eliminating confusion and guesswork.Embrace ResponsibilityIn this role, your responsibility extends beyond problem-solving; it involves keeping our users informed and confident throughout their journey. You will clarify the situation, outline the next steps, and indicate if any actions are required from their end. Your goal is to transform frustrating experiences into seamless interactions, making banking feel effortless.Deliver high-quality, empathetic support in every interaction, ensuring users feel heard and valued throughout their payment journey.Manage escalated payment issues by conducting thorough investigations, coordinating with relevant teams, and ensuring timely and accurate resolutions.Act promptly in urgent situations, recognizing the needs of distressed users and providing reassurance through swift action.Maintain clear communication with users by setting expectations, providing updates, and following through until their issues are fully resolved, fostering a transparent support experience.

Join Our Team: Become a pivotal member of our vibrant and international Customer Support team, specializing in Risk & Fraud.Our diverse team spans across three continents and is comprised of talented individuals from over 60 countries. We embrace challenges and work collaboratively to support small businesses around the world.Your Role:Respond proactively to various transaction-related inquiries from our merchants while strictly adhering to security protocols.Serve as the representative of our internal Risk and Fraud Team by reaching out to merchants and verifying documents based on risk evaluations.Monitor merchant activities to ensure compliance with Anti-Money Laundering (AML) regulations and our internal Terms and Conditions.Utilize your decision-making skills to review customer businesses and adjust payment limits as necessary.Provide support to customers who speak German and English through multiple communication channels, including phone, chat, and email. The position primarily involves making outgoing calls with low phone volume, with most issues being resolved via the most appropriate channel. Inbound calls are primarily escalations from Level 1 support, which is outsourced, meaning 60% of your work will not involve direct customer interaction.

Mellon Group is a leading international company specializing in advanced technological solutions and value-added services aimed at meeting the needs of financial institutions and major commercial organizations. Currently, Mellon employs over 8600 professionals across 11 countries, with its headquarters located in Athens, Greece.As part of the expansion of our business, Mellon Bulgaria EAD, a member of the Mellon Group, is seeking to recruit a Digital Sales Expert on behalf of one of our clients – a leading bank in Bulgaria with over 30 years of successful presence in the banking market and multiple awards for Employer of the Year.

Atlean World is an innovative HR SaaS consultant dedicated to fostering multicultural environments as the new standard in the workplace. We excel in multilingual markets, ensuring a smooth and enjoyable candidate recruitment process.Your Next Opportunity Awaits!Join our team in Sofia as a Lithuanian Support Experience Specialist and enjoy a vibrant work atmosphere.Why this role is perfect for your growth:Experience the multicultural landscape of SofiaRepresent a leading global brand in the HR spaceTake advantage of fast-tracked career development opportunitiesYour daily responsibilities will include:Providing specialized training on our products/servicesAssisting customers with their inquiriesGuiding customers towards optimal use of our products/servicesEnsuring high-quality standards in each customer case

Join Cross Border Talents as a Social Media Content Review Analyst, where your role will help shape the online landscape. We are seeking native Swedish speakers to join our dynamic team in Sofia, Bulgaria.About Our Client:TELUS International Europe is a leader in the BPO sector in Bulgaria, employing nearly 50,000 team members across 20 countries. We specialize in providing comprehensive contact center solutions, IT outsourcing, and creative customer service support in over 50 languages to global clients. Our expertise extends to multilingual player support localization and testing services for the gaming industry.As a Social Media Content Review Analyst, your key responsibilities will include:Monitoring and addressing potentially violating content regularly.Conducting objective investigations into reported content while adhering to internal policies.Remaining well-informed about policy updates and changes.Identifying trends in reported content to enhance overall performance.

Join our dynamic team as a French Travel Support Advisor! Our client, a leading player in the Business Process Outsourcing (BPO) industry, boasts a workforce of over 3,500 talented individuals. With a strong emphasis on a vibrant company culture and employee well-being, they provide exceptional opportunities for professional growth in an innovative international environment.As a French Travel Support Advisor, you will engage daily with customers, addressing their inquiries and providing precise information. Your positive attitude and supportive nature will contribute significantly to our team's success.

Join Mercier Consultancy as a Dutch Front Office Technical Support Specialist in Sofia, Bulgaria, embracing a hybrid work model! This exciting role positions you as a crucial liaison for our Dutch-speaking clients, delivering exceptional technical support related to our innovative products and services.Your primary responsibilities will involve direct interaction with clients, aiding them in troubleshooting technical challenges to ensure a seamless user experience. Your technical acumen will not only help to enhance client satisfaction but also play a pivotal role in refining our services.Key ResponsibilitiesDeliver technical support to Dutch-speaking clients via phone, email, and chat.Effectively troubleshoot and resolve hardware and software issues.Document technical issues and solutions within our support system.Guide clients on best practices and optimal use of our products.Collaborate with technical teams to escalate and address complex issues.Participate in ongoing training to enhance product knowledge and technical skills.Gather and analyze client feedback to provide insights for service enhancement.

ABOUT TIDETide is dedicated to empowering small and medium enterprises (SMEs) by providing them with efficient banking solutions. Our innovative business accounts and integrated administrative services streamline operations from invoicing to accounting, allowing our members to focus on what truly matters: growing their businesses.With a global presence of over 1.8 million members in the UK, India, Germany, and France, Tide is at the forefront of transforming the small business banking landscape.We leverage cutting-edge technology to create solutions tailored specifically for SMEs. Our commitment to quick onboarding, low fees, and innovative features enables us to make data-driven decisions that support our mission: to help SMEs save time and money.Tide facts:Available to SMEs in the UK, India, Germany, and FranceOver 1.8 million members: 800,000 in the UK and 1,000,000 in India, with rapid growthMore than $300 million raised in fundingA diverse team of over 2,500 Tideans globallyHeadquartered in Central London, with a member support and technology center in Sofia, Bulgaria, and offices in various other locations including Serbia, Romania, Lithuania, Hyderabad, Gurugram, New Delhi, Berlin, Paris, and Luxembourg.ABOUT THE ROLEAs a Sales Representative, your responsibilities will include:Engaging with our existing members to build strong relationships, understand their business needs, and upsell pertinent products and services to support their success.Collaborating with cross-functional teams to stay informed about upcoming product launches, ensuring you can effectively communicate these to our members.Thriving in a dynamic, data-driven environment to achieve both team and individual targets.Participating in the testing of new leads/scripts that benefit the overall team as we explore new business avenues.Understanding prospective members' business operations to recommend relevant products and services that will help them excel.Taking on ad hoc tasks and contributing to projects that support various business areas.WHAT WE ARE LOOKING FORTide is in search of a passionate and motivated Sales Representative who is eager to further our mission of assisting small, growing businesses. The ideal candidate will excel in a fast-paced, evolving environment and possess an entrepreneurial mindset. Key qualifications include:Proven experience in financial services telesales and a track record of meeting revenue targets.Strong communication skills and the ability to foster relationships with clients.A proactive approach to problem-solving and adaptability to changing market conditions.Data-driven with a focus on achieving results.

Role overview inetum2 is seeking a Senior ServiceNow Technical Consultant based in Sofia. This position centers on designing, building, and deploying ServiceNow solutions that help streamline business processes and support operational efficiency. What you will do Develop and implement ServiceNow solutions customized for client requirements Collaborate with clients and internal teams to gather needs and translate them into technical designs Troubleshoot complex ServiceNow issues and provide expert guidance on platform best practices Support the ongoing improvement of existing ServiceNow implementations Requirements Significant hands-on experience working with the ServiceNow platform Strong problem-solving abilities and close attention to detail Track record of delivering high-quality service in a collaborative environment Comfort adapting to shifting priorities as needed Location This role is based in Sofia.