Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Experience Level
Entry Level
About the job
Playtech is looking for a Customer Service Associate to join its 24/7 support team in Sofia. The role centers on providing responsive assistance to customers at any time of day or night. Associates handle questions and concerns through several communication channels, making sure customers receive timely and accurate support.
What you will do
Respond to customer inquiries quickly and with professionalism
Communicate with customers through chat, email, and phone
Resolve issues and offer clear, helpful information to maintain a positive experience
Contribute to Playtech’s reputation for quality service in the gaming sector
Location
This position is based in Sofia and is part of a team that supports customers around the clock.
Role overview Playtech is looking for a Customer Service Associate to join its 24/7 support team in Sofia. The role centers on providing responsive assistance to customers at any time of day or night. Associates handle questions and concerns through several communication channels, making sure customers receive timely and accurate support. What you will do Re…
Join SiteGround as a Senior Paid Media Specialist and take your career to new heights! In this dynamic role, you will be responsible for developing and optimizing our paid media strategies across various platforms, including Google Ads, Facebook Ads, and more. You will work closely with the marketing team to drive growth and customer acquisition.
Join Experian as a Client Delivery Associate, where you will play a pivotal role in ensuring outstanding delivery of our services to clients. You will collaborate with cross-functional teams to enhance customer satisfaction and drive performance improvements. This position is ideal for individuals looking to launch their career in a dynamic environment.
Exciting Career OpportunityStep into a leadership role at AJW Group, where you will spearhead high-value sales and trading initiatives within our extensive global aviation supply chain. Your expertise will drive revenue growth, enhance margin performance, and optimize inventory management through quick and insightful commercial decisions. This position merges real-time trading with strategic relationship management, granting you direct influence over asset valuation, availability, and customer satisfaction.At the heart of a global aviation network, you will have the opportunity to shape trading strategies, respond to immediate market demands, and play a pivotal role in delivering innovative and efficient aviation solutions aligned with AJW's mission to revolutionize aviation efficiency.Key ResponsibilitiesDrive sales of aviation components to a diverse range of global clients, including airlines, MROs, and brokers.Implement effective trading strategies to maximize margin and stock turnover.Develop and nurture relationships with customers and suppliers for sustainable growth.Conduct thorough analyses of market demand, pricing trends, and inventory positions to support decision-making.Negotiate competitive pricing, contracts, and commercial terms.Collaborate closely with supply chain and logistics to ensure seamless fulfilment.Monitor and report on performance against revenue and margin targets.Identify and capitalize on opportunities to manage excess or slow-moving stock effectively.Maintain precise records of pipeline activity, forecasting, and reporting.
Role overview NielsenIQ seeks a Junior Data and Machine Learning Analyst for its Sofia office. This position works alongside experienced data scientists and analysts, with a focus on extracting insights from complex datasets and contributing to machine learning projects. What you will do Analyze large and diverse data sets to uncover patterns and trends Support the creation and application of statistical models Assist in building and testing machine learning solutions Work closely with team members to deliver insights that inform decisions Growth and learning This role provides hands-on experience in data analysis, statistical modeling, and machine learning. Guidance from experienced colleagues and opportunities to develop new technical skills are part of the team culture.
Hitachi Solutions is seeking an Automation QA Analyst in Sofia. This role centers on raising software quality by applying automated testing practices. The position plays a key part in supporting the reliability and stability of products throughout the development cycle. Key responsibilities Collaborate with developers and product managers to design and implement automated testing frameworks Develop and maintain test scripts for both new and existing features Execute automated tests to detect issues early in development Identify, document, and help resolve defects to uphold product quality Location This position is based in Sofia.
tbi is recognized as one of Bulgaria's prominent banks, combining a record of profitability with a mindset that encourages innovation. The organization values new ideas and growth, while maintaining a stable foundation. Internal surveys show that a large majority of employees would recommend tbi, highlighting strong engagement and satisfaction within the team. Role overview The Assets and Liabilities Management (ALM) Expert is responsible for managing the bank’s balance sheet and overseeing related financial risks. This role is based in Sofia, Bulgaria. Main responsibilities Coordinate and supervise ALM activities throughout the bank Identify, evaluate, and monitor key ALM risks, including liquidity, capital, funding, and interest rate exposures Ensure compliance with regulatory standards such as Basel, EBA, and ECB, particularly regarding liquidity and capital requirements Analyze the structure of the balance sheet, financial ratios, and performance metrics Stay informed about developments in European banking regulations Collaborate with teams across the organization to enhance financial processes
Full-time|On-site|Sofia, Sofia (stolitsa), Bulgaria
At bunq, we are not merely constructing a bank; we are revolutionizing the way individuals experience financial liberty. We firmly believe that our users deserve prompt and dependable assistance during urgent situations, providing them with complete peace of mind. As an SOS Hotline Support Guide, you will be the reassuring presence in challenging moments, embodying our philosophy of ownership, clarity, and trust restoration when it matters most Embrace OwnershipIn the role of SOS Hotline Support Guide, you will be pivotal in managing critical user interactions, ensuring their safety, security, and tranquility. This role transcends mere script-following; you will be a vital lifeline Immediately take charge of our 24/7 SOS Hotline, serving as the initial point of contact and mastering crisis de-escalation techniques to guide users from distress to a sense of security.Act as a definitive source of truth by employing strong analytical and investigative abilities to troubleshoot intricate issues, uncover root causes, and provide swift, conclusive solutions.Effortlessly connect urgent user needs with our internal processes, ensuring a reassuring and efficient experience while keeping the complexities behind the scenes hidden.Detect, analyze, and escalate systemic problems encountered, serving as our first line of defense to safeguard our entire user base and avert future issues.
At SumUp, our mission is to empower small businesses across the globe by simplifying their operations and enabling their success. As a pioneering FinTech company, we are committed to establishing the first global card acceptance brand, and we are already supporting small businesses in over 31 countries worldwide.If you are eager to join a global team dedicated to business partnership and innovation, this could be the ideal opportunity for you.Become a part of our vibrant international Customer Support team, focusing on Risk & Fraud prevention. Our team spans across four continents, working collaboratively to ensure the safety and success of our clients.
Join Mercier Consultancy as a Flemish Appointment Setter in Sofia, Bulgaria, and embrace a hybrid working model! In this pivotal role, you will engage with potential clients to schedule appointments for our dynamic sales team. Your fluency in Flemish will be instrumental in establishing connections and nurturing relationships.Your excellent communication skills will enable you to reach out to leads through various channels such as phone and email. Your efforts will directly influence our sales initiatives by ensuring the team engages with well-qualified prospects.Key ResponsibilitiesConnect with potential clients in Flemish to introduce and promote our services while scheduling appointments.Maintain comprehensive records of all client interactions in our CRM system.Qualify leads and collect essential data to support the sales team.Follow up with prospects to confirm scheduled appointments.Work closely with the sales team to refine outreach strategies based on feedback.Track appointment-setting metrics and contribute to continuous performance enhancement.Stay informed about industry trends and our service offerings for effective communication.
Join Mercier Consultancy as a German-Speaking Digital Trust & Safety Specialist in Sofia, Bulgaria. This unique role offers a fully funded relocation package tailored for German-speaking professionals looking to advance their careers within a dynamic international company.As a pivotal member of our team, you will be instrumental in maintaining the integrity of our digital platforms. Your responsibilities will include monitoring, investigating, and resolving safety concerns to uphold user trust.Core ResponsibilitiesMonitor digital content and user interactions to detect safety risks and policy violations.Thoroughly investigate safety incidents and respond promptly to user inquiries.Collaborate with cross-functional teams to enhance safety protocols and measures.Educate users and stakeholders on best practices for digital safety.Analyze safety data trends and compile actionable reports for ongoing improvement.Stay updated on the latest standards and regulations concerning digital trust and safety.Conduct training sessions to elevate awareness around trust and safety issues.
Join Mercier Consultancy as a dedicated Slovenian-Speaking Solutions Consultant in Sofia, Bulgaria! We are offering fully funded relocation to support your move to our vibrant city. This role is designed for enthusiastic professionals keen on advancing their consulting careers in an energetic and supportive environment.In this pivotal position, you will engage with Slovenian-speaking clients, assessing their business needs and delivering customized technology solutions. Your collaboration with various internal teams will ensure our clients receive unparalleled support, paving the way for their success.Key ResponsibilitiesConduct consultations with Slovenian-speaking clients to identify their specific business challenges and requirements.Design and present bespoke technology solutions that align with client needs.Work in tandem with technical and project teams to facilitate successful project outcomes.Deliver training and ongoing support to clients for the solutions implemented.Maintain detailed documentation of client interactions, specifications, and project milestones.Keep abreast of industry trends and technological innovations.Establish and nurture robust relationships with clients to enhance satisfaction and retention.
About Baringa Partners Baringa Partners is a global consulting firm working with leaders across industries to drive meaningful change and create value. Over 2,000 professionals work from offices in the UK, Europe, North America, Asia, and Australia. The firm combines industry expertise with technology to help clients reach their goals. Baringa serves sectors such as energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media, and telecommunications. The team focuses on strategy, transformation, and operational improvement, using technology, data analytics, and digital tools. Clients value Baringa’s collaborative approach and the commitment of its people. The firm is recognized as a Great Place to Work globally, ranked by the Financial Times in 22 categories for UK Leading Management Consultants, and named by Forbes as one of the World’s Best Management Consulting Firms for four years running. Senior Accounts Payable Analyst – Sofia, Bulgaria Role Overview The Senior Accounts Payable Analyst will join the finance department in Sofia. This role manages the accounts payable process, working closely with colleagues to ensure accurate and timely payments and strong financial controls. Main Responsibilities Oversee the accounts payable function, ensuring invoices and payments are processed accurately and on time. Work with internal teams to resolve discrepancies and improve financial processes. Prepare and maintain financial reports and documentation related to accounts payable. Conduct audits and compliance checks on accounts payable activities to ensure policies are followed. Support month-end and year-end closing activities as needed.
Main Purpose of the Job:The Global Product and Accreditation Manager for Forest Management Certification at SGS will spearhead the growth and development of the Global Forest Management Certification business. This pivotal role encompasses the management of FSC Forest Management accreditation and the oversight of local PEFC FM accreditations, supporting the Global Forestry Team in enhancing our Forest Management initiatives.Reporting Structure:This position reports directly to the Global Head of Forestry and Nature.Responsibilities:Lead the strategic development of the Business Assurance (BA) Forest Management certification, including FSC FM and PEFC FM.Oversee the FSC Forest Management accreditation and manage local PEFC FM accreditations.Ensure effective coordination of accreditation body audits and timely resolution of findings.Address complaints and appeals in line with SGS policies and accreditation standards.Prepare necessary documentation for Advisory Board meetings.Ensure certification competence, including auditor approval and technical sign-off roles.Oversee quality management and performance monitoring of SGS affiliates.Conduct internal technical audits as per the global audit plan.Perform Level 1 (L1) audits within accreditation scopes.Review certification reports for compliance and robust decision-making.Provide technical reviews of Forest Management reports as necessary.Offer timely technical support to SGS affiliates.Maintain comprehensive records as per accreditation requirements.Manage the ongoing accuracy of the FSC database.Ensure adherence to quality and safety standards of the SGS management system.Conduct FSC Forest Management audits as needed.Undertake additional duties as assigned by the direct line manager.Specific Authorities:Stop the use of any safety-hazardous equipment and report issues to higher authorities.Cease work affecting service quality and notify higher authorities.Initiate formal improvement requests for system deviations or identified improvements.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Join Atlean World, a pioneering HR SaaS consultancy dedicated to fostering multicultural workplaces that reflect the modern world. We excel in multilingual markets, ensuring that candidates enjoy a seamless recruitment experience.Your Next Career Adventure Awaits!Experience a vibrant work culture in Sofia as a Dutch Digital Content Specialist. Why This Role is Perfect for Your Growth:Immerse yourself in Sofia's rich multicultural landscapeRepresent a leading global brand known for its Short-Form Video Platform and Viral Content HubAccelerate your career with unique development opportunities Your Daily Responsibilities:Engage in comprehensive training for an innovative social media platform that empowers users to create and share captivating short videos on trending topics.Become a:Problem-Solving ChampionProduct Insight Detective Requirements for Success:Fluent in Dutch with a B2 proficiency in EnglishTechnologically adept and eager to learn about cutting-edge toolsStrong critical thinking skillsAbility to make swift, informed decisionsEligibility to work in Bulgaria Benefits:Comprehensive Relocation Package:Airport pickupFlight ticketsAccommodation for up to 21 days in a hotel/apartmentMonthly housing allowance of 300 BGN, in addition to salaryTransform this opportunity into your career without limits!
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Atlean World is a dynamic HR SaaS consultancy dedicated to fostering multicultural workplaces as the new standard. Our expertise lies in navigating multilingual markets, ensuring a seamless and enjoyable recruitment experience for candidates.Your Next Job Awaits – Boundless Opportunities! We are excited to offer a rewarding onsite work experience in Sofia for the position of Logistics & Delivery Advisor, requiring proficiency in both German and English. Why This Role is Perfect for Your Growth:Immerse yourself in Sofia's vibrant multicultural environmentRepresent a prestigious global brandSeize a fast-track career development opportunity Your Daily Responsibilities Will Include:Comprehensive training on our products/services where you will:Assist customers with their inquiriesAdvise customers on optimizing their use of the product/serviceEnsure high-quality standards in every case you manageRequirements for Success:What You Need to Thrive in This Role:Bilingual Proficiency: Fluent in German and B2 level EnglishTech Enthusiast: Eager to explore the latest technological advancementsCustomer-Centric: Prior experience is an advantageExceptional Communication SkillsEmpathetic Approach to Customer ServiceEmployee Benefits:Welcome Bonus plus Performance BonusComprehensive Relocation Package:Airport pick-up serviceFlight ticketsAccommodation for up to 21 days in a hotel/apartment300 BGN gross accommodation allowance per month on top of the salaryTransform Your Career with Boundless Opportunities!
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Atlean World is an innovative HR SaaS consultancy committed to fostering multicultural environments as the new standard in business. We excel in multilingual markets, ensuring that each candidate's recruitment experience is seamless and enjoyable.Your Next Job, Without Boundaries!Join us in Sofia for an exciting opportunity as a Slovak Customer Relationship Partner. Experience the benefits of a vibrant work culture and diverse interactions.Why the Customer Relationship Partner role is a remarkable opportunity for your growth:Live in Sofia and immerse yourself in a multicultural experience.Represent a prestigious global brand.Accelerate your career development within a dynamic environment.Daily Responsibilities:Undergo specialized training for our product/service, and you will:Assist customers with their inquiries.Guide clients in maximizing their use of our product/service.Ensure a high quality of service in all cases you handle.Qualifications for Success:Language Proficiency: Fluent in Slovak and B2 level in English.Technical Curiosity: Passion for the latest technological advancements.Customer Service Experience: Previous experience is advantageous.Exceptional Communication Skills.Empathetic Approach to Customer Interactions.Benefits:Welcome Bonus & Performance Bonus.Relocation Package Includes:Airport pickup.Flight tickets.Accommodation for up to 21 days in a hotel/apartment.300 BGN gross monthly accommodation allowance in addition to salary.Make it your Next Job Without Boundaries!
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Envision Employment Solutions is on the lookout for an experienced Senior SAP ABAP Developer to join one of our esteemed partners, a renowned global leader in the food and services industry.Job Overview:The ideal candidate will take the lead in designing and implementing ABAP-based solutions tailored to meet our organizational requirements. The Senior ABAP Developer will work hand-in-hand with cross-functional teams, including SAP functional consultants, project managers, and enterprise architects, ensuring that the solutions are scalable, secure, efficient, and reliable.Key Responsibilities:Technical Development:Design, develop, and enhance custom SAP applications using the ABAP programming language, focused on reports, interfaces, conversions, enhancements, and forms (RICEF).Create efficient, well-documented, and maintainable code following both organizational standards and SAP best practices.Engage with functional consultants and business stakeholders to convert business requirements into precise technical specifications, ensuring seamless integration with existing SAP modules.Problem Solving and Debugging:Diagnose, analyze, and resolve technical issues within SAP systems, including debugging existing programs and performing root cause analysis for system errors or inefficiencies.Provide timely support to address user-reported issues and implement enhancements as needed.Documentation and Testing:Develop and maintain comprehensive technical documentation for all developments, ensuring adherence to coding standards and naming conventions.Participate in and assist with unit testing, integration testing, and user acceptance testing (UAT) to confirm that developments meet the specified requirements and are defect-free.Collaboration and Communication:Work closely with cross-functional teams, including business analysts, project managers, and other IT professionals, to ensure timely and on-scope project delivery.Communicate complex technical concepts and solutions effectively to non-technical stakeholders, ensuring alignment with business objectives.Continuous Improvement:Stay updated with the latest SAP technologies, tools, and methodologies, including S/4HANA, ABAP on HANA, and SAP Fiori.Proactively recommend and implement enhancements to existing SAP solutions to improve performance, scalability, and user experience.Project Management Support:Contribute to project planning activities by providing accurate estimates for development efforts and timelines.Support the preparation of project documentation and reports as required.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Envision Employment Solutions is seeking a talented Senior FullStack SAP ABAP Developer to join our esteemed partner, a global leader in the food and services industry.Job Overview:As a Senior SAP ABAP Developer, your primary responsibility will be to design and implement ABAP-based solutions tailored to our organization's requirements. You will work in close collaboration with cross-functional teams, including SAP functional consultants, project managers, and enterprise architects, ensuring that the solutions are scalable, secure, efficient, and reliable while meeting business needs.Key Responsibilities:Technical Development:Develop, modify, and enhance custom SAP applications utilizing the ABAP programming language, focusing on reports, interfaces, conversions, enhancements, and forms (RICEF).Produce efficient, well-documented, and maintainable code adhering to organizational and SAP best practices.Collaborate with functional consultants and business stakeholders to convert business requirements into technical specifications and implement solutions that integrate smoothly with existing SAP modules.Problem Solving and Debugging:Diagnose, analyze, and resolve technical issues within SAP systems, including debugging existing programs and conducting root cause analysis for system errors or inefficiencies.Provide timely and effective support for user-reported issues and implement necessary enhancements.Documentation and Testing:Create and maintain comprehensive technical documentation for all developments, ensuring adherence to coding standards, naming conventions, and documentation practices.Engage in unit testing, integration testing, and user acceptance testing (UAT) to verify that developments meet specified requirements and are free from defects.Collaboration and Communication:Work closely with cross-functional teams, including business analysts, project managers, and IT professionals, to deliver projects on schedule and within scope.Communicate technical concepts and solutions effectively to non-technical stakeholders, ensuring alignment with business objectives.Continuous Improvement:Stay abreast of the latest SAP technologies, tools, and methodologies, including S/4HANA, ABAP on HANA, and SAP Fiori.Proactively recommend and implement enhancements to existing SAP solutions to improve performance, scalability, and user experience.Project Management Support:Contribute to project planning by providing accurate estimates of development efforts and timelines.Assist in the preparation of project documentation and status reports.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Mercier Consultancy is thrilled to announce an exciting opportunity for a Czech-Speaking Content Moderator at a renowned online gaming company located in Sofia, Bulgaria! In this captivating position, you will play a crucial role in ensuring that our online gaming community thrives, remains secure, and adheres to community standards. Your proficiency in Czech will be essential for managing player-generated content and enabling effective communication within the community.As a Content Moderator, your responsibilities will include reviewing game content, overseeing player interactions, and enforcing community guidelines to enhance the gaming experience for all users. Your strong attention to detail and analytical abilities will be instrumental in identifying inappropriate content while fostering positive player engagement. Join us and be a significant contributor to elevating the gaming experience for our players!
Role overview Playtech is looking for a Customer Service Associate to join its 24/7 support team in Sofia. The role centers on providing responsive assistance to customers at any time of day or night. Associates handle questions and concerns through several communication channels, making sure customers receive timely and accurate support. What you will do Re…
Join SiteGround as a Senior Paid Media Specialist and take your career to new heights! In this dynamic role, you will be responsible for developing and optimizing our paid media strategies across various platforms, including Google Ads, Facebook Ads, and more. You will work closely with the marketing team to drive growth and customer acquisition.
Join Experian as a Client Delivery Associate, where you will play a pivotal role in ensuring outstanding delivery of our services to clients. You will collaborate with cross-functional teams to enhance customer satisfaction and drive performance improvements. This position is ideal for individuals looking to launch their career in a dynamic environment.
Exciting Career OpportunityStep into a leadership role at AJW Group, where you will spearhead high-value sales and trading initiatives within our extensive global aviation supply chain. Your expertise will drive revenue growth, enhance margin performance, and optimize inventory management through quick and insightful commercial decisions. This position merges real-time trading with strategic relationship management, granting you direct influence over asset valuation, availability, and customer satisfaction.At the heart of a global aviation network, you will have the opportunity to shape trading strategies, respond to immediate market demands, and play a pivotal role in delivering innovative and efficient aviation solutions aligned with AJW's mission to revolutionize aviation efficiency.Key ResponsibilitiesDrive sales of aviation components to a diverse range of global clients, including airlines, MROs, and brokers.Implement effective trading strategies to maximize margin and stock turnover.Develop and nurture relationships with customers and suppliers for sustainable growth.Conduct thorough analyses of market demand, pricing trends, and inventory positions to support decision-making.Negotiate competitive pricing, contracts, and commercial terms.Collaborate closely with supply chain and logistics to ensure seamless fulfilment.Monitor and report on performance against revenue and margin targets.Identify and capitalize on opportunities to manage excess or slow-moving stock effectively.Maintain precise records of pipeline activity, forecasting, and reporting.
Role overview NielsenIQ seeks a Junior Data and Machine Learning Analyst for its Sofia office. This position works alongside experienced data scientists and analysts, with a focus on extracting insights from complex datasets and contributing to machine learning projects. What you will do Analyze large and diverse data sets to uncover patterns and trends Support the creation and application of statistical models Assist in building and testing machine learning solutions Work closely with team members to deliver insights that inform decisions Growth and learning This role provides hands-on experience in data analysis, statistical modeling, and machine learning. Guidance from experienced colleagues and opportunities to develop new technical skills are part of the team culture.
Hitachi Solutions is seeking an Automation QA Analyst in Sofia. This role centers on raising software quality by applying automated testing practices. The position plays a key part in supporting the reliability and stability of products throughout the development cycle. Key responsibilities Collaborate with developers and product managers to design and implement automated testing frameworks Develop and maintain test scripts for both new and existing features Execute automated tests to detect issues early in development Identify, document, and help resolve defects to uphold product quality Location This position is based in Sofia.
tbi is recognized as one of Bulgaria's prominent banks, combining a record of profitability with a mindset that encourages innovation. The organization values new ideas and growth, while maintaining a stable foundation. Internal surveys show that a large majority of employees would recommend tbi, highlighting strong engagement and satisfaction within the team. Role overview The Assets and Liabilities Management (ALM) Expert is responsible for managing the bank’s balance sheet and overseeing related financial risks. This role is based in Sofia, Bulgaria. Main responsibilities Coordinate and supervise ALM activities throughout the bank Identify, evaluate, and monitor key ALM risks, including liquidity, capital, funding, and interest rate exposures Ensure compliance with regulatory standards such as Basel, EBA, and ECB, particularly regarding liquidity and capital requirements Analyze the structure of the balance sheet, financial ratios, and performance metrics Stay informed about developments in European banking regulations Collaborate with teams across the organization to enhance financial processes
Full-time|On-site|Sofia, Sofia (stolitsa), Bulgaria
At bunq, we are not merely constructing a bank; we are revolutionizing the way individuals experience financial liberty. We firmly believe that our users deserve prompt and dependable assistance during urgent situations, providing them with complete peace of mind. As an SOS Hotline Support Guide, you will be the reassuring presence in challenging moments, embodying our philosophy of ownership, clarity, and trust restoration when it matters most Embrace OwnershipIn the role of SOS Hotline Support Guide, you will be pivotal in managing critical user interactions, ensuring their safety, security, and tranquility. This role transcends mere script-following; you will be a vital lifeline Immediately take charge of our 24/7 SOS Hotline, serving as the initial point of contact and mastering crisis de-escalation techniques to guide users from distress to a sense of security.Act as a definitive source of truth by employing strong analytical and investigative abilities to troubleshoot intricate issues, uncover root causes, and provide swift, conclusive solutions.Effortlessly connect urgent user needs with our internal processes, ensuring a reassuring and efficient experience while keeping the complexities behind the scenes hidden.Detect, analyze, and escalate systemic problems encountered, serving as our first line of defense to safeguard our entire user base and avert future issues.
At SumUp, our mission is to empower small businesses across the globe by simplifying their operations and enabling their success. As a pioneering FinTech company, we are committed to establishing the first global card acceptance brand, and we are already supporting small businesses in over 31 countries worldwide.If you are eager to join a global team dedicated to business partnership and innovation, this could be the ideal opportunity for you.Become a part of our vibrant international Customer Support team, focusing on Risk & Fraud prevention. Our team spans across four continents, working collaboratively to ensure the safety and success of our clients.
Join Mercier Consultancy as a Flemish Appointment Setter in Sofia, Bulgaria, and embrace a hybrid working model! In this pivotal role, you will engage with potential clients to schedule appointments for our dynamic sales team. Your fluency in Flemish will be instrumental in establishing connections and nurturing relationships.Your excellent communication skills will enable you to reach out to leads through various channels such as phone and email. Your efforts will directly influence our sales initiatives by ensuring the team engages with well-qualified prospects.Key ResponsibilitiesConnect with potential clients in Flemish to introduce and promote our services while scheduling appointments.Maintain comprehensive records of all client interactions in our CRM system.Qualify leads and collect essential data to support the sales team.Follow up with prospects to confirm scheduled appointments.Work closely with the sales team to refine outreach strategies based on feedback.Track appointment-setting metrics and contribute to continuous performance enhancement.Stay informed about industry trends and our service offerings for effective communication.
Join Mercier Consultancy as a German-Speaking Digital Trust & Safety Specialist in Sofia, Bulgaria. This unique role offers a fully funded relocation package tailored for German-speaking professionals looking to advance their careers within a dynamic international company.As a pivotal member of our team, you will be instrumental in maintaining the integrity of our digital platforms. Your responsibilities will include monitoring, investigating, and resolving safety concerns to uphold user trust.Core ResponsibilitiesMonitor digital content and user interactions to detect safety risks and policy violations.Thoroughly investigate safety incidents and respond promptly to user inquiries.Collaborate with cross-functional teams to enhance safety protocols and measures.Educate users and stakeholders on best practices for digital safety.Analyze safety data trends and compile actionable reports for ongoing improvement.Stay updated on the latest standards and regulations concerning digital trust and safety.Conduct training sessions to elevate awareness around trust and safety issues.
Join Mercier Consultancy as a dedicated Slovenian-Speaking Solutions Consultant in Sofia, Bulgaria! We are offering fully funded relocation to support your move to our vibrant city. This role is designed for enthusiastic professionals keen on advancing their consulting careers in an energetic and supportive environment.In this pivotal position, you will engage with Slovenian-speaking clients, assessing their business needs and delivering customized technology solutions. Your collaboration with various internal teams will ensure our clients receive unparalleled support, paving the way for their success.Key ResponsibilitiesConduct consultations with Slovenian-speaking clients to identify their specific business challenges and requirements.Design and present bespoke technology solutions that align with client needs.Work in tandem with technical and project teams to facilitate successful project outcomes.Deliver training and ongoing support to clients for the solutions implemented.Maintain detailed documentation of client interactions, specifications, and project milestones.Keep abreast of industry trends and technological innovations.Establish and nurture robust relationships with clients to enhance satisfaction and retention.
About Baringa Partners Baringa Partners is a global consulting firm working with leaders across industries to drive meaningful change and create value. Over 2,000 professionals work from offices in the UK, Europe, North America, Asia, and Australia. The firm combines industry expertise with technology to help clients reach their goals. Baringa serves sectors such as energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media, and telecommunications. The team focuses on strategy, transformation, and operational improvement, using technology, data analytics, and digital tools. Clients value Baringa’s collaborative approach and the commitment of its people. The firm is recognized as a Great Place to Work globally, ranked by the Financial Times in 22 categories for UK Leading Management Consultants, and named by Forbes as one of the World’s Best Management Consulting Firms for four years running. Senior Accounts Payable Analyst – Sofia, Bulgaria Role Overview The Senior Accounts Payable Analyst will join the finance department in Sofia. This role manages the accounts payable process, working closely with colleagues to ensure accurate and timely payments and strong financial controls. Main Responsibilities Oversee the accounts payable function, ensuring invoices and payments are processed accurately and on time. Work with internal teams to resolve discrepancies and improve financial processes. Prepare and maintain financial reports and documentation related to accounts payable. Conduct audits and compliance checks on accounts payable activities to ensure policies are followed. Support month-end and year-end closing activities as needed.
Main Purpose of the Job:The Global Product and Accreditation Manager for Forest Management Certification at SGS will spearhead the growth and development of the Global Forest Management Certification business. This pivotal role encompasses the management of FSC Forest Management accreditation and the oversight of local PEFC FM accreditations, supporting the Global Forestry Team in enhancing our Forest Management initiatives.Reporting Structure:This position reports directly to the Global Head of Forestry and Nature.Responsibilities:Lead the strategic development of the Business Assurance (BA) Forest Management certification, including FSC FM and PEFC FM.Oversee the FSC Forest Management accreditation and manage local PEFC FM accreditations.Ensure effective coordination of accreditation body audits and timely resolution of findings.Address complaints and appeals in line with SGS policies and accreditation standards.Prepare necessary documentation for Advisory Board meetings.Ensure certification competence, including auditor approval and technical sign-off roles.Oversee quality management and performance monitoring of SGS affiliates.Conduct internal technical audits as per the global audit plan.Perform Level 1 (L1) audits within accreditation scopes.Review certification reports for compliance and robust decision-making.Provide technical reviews of Forest Management reports as necessary.Offer timely technical support to SGS affiliates.Maintain comprehensive records as per accreditation requirements.Manage the ongoing accuracy of the FSC database.Ensure adherence to quality and safety standards of the SGS management system.Conduct FSC Forest Management audits as needed.Undertake additional duties as assigned by the direct line manager.Specific Authorities:Stop the use of any safety-hazardous equipment and report issues to higher authorities.Cease work affecting service quality and notify higher authorities.Initiate formal improvement requests for system deviations or identified improvements.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Join Atlean World, a pioneering HR SaaS consultancy dedicated to fostering multicultural workplaces that reflect the modern world. We excel in multilingual markets, ensuring that candidates enjoy a seamless recruitment experience.Your Next Career Adventure Awaits!Experience a vibrant work culture in Sofia as a Dutch Digital Content Specialist. Why This Role is Perfect for Your Growth:Immerse yourself in Sofia's rich multicultural landscapeRepresent a leading global brand known for its Short-Form Video Platform and Viral Content HubAccelerate your career with unique development opportunities Your Daily Responsibilities:Engage in comprehensive training for an innovative social media platform that empowers users to create and share captivating short videos on trending topics.Become a:Problem-Solving ChampionProduct Insight Detective Requirements for Success:Fluent in Dutch with a B2 proficiency in EnglishTechnologically adept and eager to learn about cutting-edge toolsStrong critical thinking skillsAbility to make swift, informed decisionsEligibility to work in Bulgaria Benefits:Comprehensive Relocation Package:Airport pickupFlight ticketsAccommodation for up to 21 days in a hotel/apartmentMonthly housing allowance of 300 BGN, in addition to salaryTransform this opportunity into your career without limits!
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Atlean World is a dynamic HR SaaS consultancy dedicated to fostering multicultural workplaces as the new standard. Our expertise lies in navigating multilingual markets, ensuring a seamless and enjoyable recruitment experience for candidates.Your Next Job Awaits – Boundless Opportunities! We are excited to offer a rewarding onsite work experience in Sofia for the position of Logistics & Delivery Advisor, requiring proficiency in both German and English. Why This Role is Perfect for Your Growth:Immerse yourself in Sofia's vibrant multicultural environmentRepresent a prestigious global brandSeize a fast-track career development opportunity Your Daily Responsibilities Will Include:Comprehensive training on our products/services where you will:Assist customers with their inquiriesAdvise customers on optimizing their use of the product/serviceEnsure high-quality standards in every case you manageRequirements for Success:What You Need to Thrive in This Role:Bilingual Proficiency: Fluent in German and B2 level EnglishTech Enthusiast: Eager to explore the latest technological advancementsCustomer-Centric: Prior experience is an advantageExceptional Communication SkillsEmpathetic Approach to Customer ServiceEmployee Benefits:Welcome Bonus plus Performance BonusComprehensive Relocation Package:Airport pick-up serviceFlight ticketsAccommodation for up to 21 days in a hotel/apartment300 BGN gross accommodation allowance per month on top of the salaryTransform Your Career with Boundless Opportunities!
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Atlean World is an innovative HR SaaS consultancy committed to fostering multicultural environments as the new standard in business. We excel in multilingual markets, ensuring that each candidate's recruitment experience is seamless and enjoyable.Your Next Job, Without Boundaries!Join us in Sofia for an exciting opportunity as a Slovak Customer Relationship Partner. Experience the benefits of a vibrant work culture and diverse interactions.Why the Customer Relationship Partner role is a remarkable opportunity for your growth:Live in Sofia and immerse yourself in a multicultural experience.Represent a prestigious global brand.Accelerate your career development within a dynamic environment.Daily Responsibilities:Undergo specialized training for our product/service, and you will:Assist customers with their inquiries.Guide clients in maximizing their use of our product/service.Ensure a high quality of service in all cases you handle.Qualifications for Success:Language Proficiency: Fluent in Slovak and B2 level in English.Technical Curiosity: Passion for the latest technological advancements.Customer Service Experience: Previous experience is advantageous.Exceptional Communication Skills.Empathetic Approach to Customer Interactions.Benefits:Welcome Bonus & Performance Bonus.Relocation Package Includes:Airport pickup.Flight tickets.Accommodation for up to 21 days in a hotel/apartment.300 BGN gross monthly accommodation allowance in addition to salary.Make it your Next Job Without Boundaries!
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Envision Employment Solutions is on the lookout for an experienced Senior SAP ABAP Developer to join one of our esteemed partners, a renowned global leader in the food and services industry.Job Overview:The ideal candidate will take the lead in designing and implementing ABAP-based solutions tailored to meet our organizational requirements. The Senior ABAP Developer will work hand-in-hand with cross-functional teams, including SAP functional consultants, project managers, and enterprise architects, ensuring that the solutions are scalable, secure, efficient, and reliable.Key Responsibilities:Technical Development:Design, develop, and enhance custom SAP applications using the ABAP programming language, focused on reports, interfaces, conversions, enhancements, and forms (RICEF).Create efficient, well-documented, and maintainable code following both organizational standards and SAP best practices.Engage with functional consultants and business stakeholders to convert business requirements into precise technical specifications, ensuring seamless integration with existing SAP modules.Problem Solving and Debugging:Diagnose, analyze, and resolve technical issues within SAP systems, including debugging existing programs and performing root cause analysis for system errors or inefficiencies.Provide timely support to address user-reported issues and implement enhancements as needed.Documentation and Testing:Develop and maintain comprehensive technical documentation for all developments, ensuring adherence to coding standards and naming conventions.Participate in and assist with unit testing, integration testing, and user acceptance testing (UAT) to confirm that developments meet the specified requirements and are defect-free.Collaboration and Communication:Work closely with cross-functional teams, including business analysts, project managers, and other IT professionals, to ensure timely and on-scope project delivery.Communicate complex technical concepts and solutions effectively to non-technical stakeholders, ensuring alignment with business objectives.Continuous Improvement:Stay updated with the latest SAP technologies, tools, and methodologies, including S/4HANA, ABAP on HANA, and SAP Fiori.Proactively recommend and implement enhancements to existing SAP solutions to improve performance, scalability, and user experience.Project Management Support:Contribute to project planning activities by providing accurate estimates for development efforts and timelines.Support the preparation of project documentation and reports as required.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Envision Employment Solutions is seeking a talented Senior FullStack SAP ABAP Developer to join our esteemed partner, a global leader in the food and services industry.Job Overview:As a Senior SAP ABAP Developer, your primary responsibility will be to design and implement ABAP-based solutions tailored to our organization's requirements. You will work in close collaboration with cross-functional teams, including SAP functional consultants, project managers, and enterprise architects, ensuring that the solutions are scalable, secure, efficient, and reliable while meeting business needs.Key Responsibilities:Technical Development:Develop, modify, and enhance custom SAP applications utilizing the ABAP programming language, focusing on reports, interfaces, conversions, enhancements, and forms (RICEF).Produce efficient, well-documented, and maintainable code adhering to organizational and SAP best practices.Collaborate with functional consultants and business stakeholders to convert business requirements into technical specifications and implement solutions that integrate smoothly with existing SAP modules.Problem Solving and Debugging:Diagnose, analyze, and resolve technical issues within SAP systems, including debugging existing programs and conducting root cause analysis for system errors or inefficiencies.Provide timely and effective support for user-reported issues and implement necessary enhancements.Documentation and Testing:Create and maintain comprehensive technical documentation for all developments, ensuring adherence to coding standards, naming conventions, and documentation practices.Engage in unit testing, integration testing, and user acceptance testing (UAT) to verify that developments meet specified requirements and are free from defects.Collaboration and Communication:Work closely with cross-functional teams, including business analysts, project managers, and IT professionals, to deliver projects on schedule and within scope.Communicate technical concepts and solutions effectively to non-technical stakeholders, ensuring alignment with business objectives.Continuous Improvement:Stay abreast of the latest SAP technologies, tools, and methodologies, including S/4HANA, ABAP on HANA, and SAP Fiori.Proactively recommend and implement enhancements to existing SAP solutions to improve performance, scalability, and user experience.Project Management Support:Contribute to project planning by providing accurate estimates of development efforts and timelines.Assist in the preparation of project documentation and status reports.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Mercier Consultancy is thrilled to announce an exciting opportunity for a Czech-Speaking Content Moderator at a renowned online gaming company located in Sofia, Bulgaria! In this captivating position, you will play a crucial role in ensuring that our online gaming community thrives, remains secure, and adheres to community standards. Your proficiency in Czech will be essential for managing player-generated content and enabling effective communication within the community.As a Content Moderator, your responsibilities will include reviewing game content, overseeing player interactions, and enforcing community guidelines to enhance the gaming experience for all users. Your strong attention to detail and analytical abilities will be instrumental in identifying inappropriate content while fostering positive player engagement. Join us and be a significant contributor to elevating the gaming experience for our players!
