Learning and Development Specialist - EMEA (Maternity Cover)

Louis Dreyfus Company is looking for a Learning and Development Specialist to join the team in Sofia, Bulgaria on a maternity cover basis. This role supports the EMEA region and focuses on building effective learning programs for employees. Role overview The Learning and Development Specialist will design, deliver, and assess training initiatives that help e…

Ocadogroup is looking for a Fixed Assets, Projects & Leases Accountant based in Sofia, Bulgaria. This position centers on managing fixed asset accounting, project accounting, and lease management processes. Role overview The role involves working closely with different departments to ensure assets are capitalized correctly and depreciation is calculated accurately. Compliance with relevant accounting regulations is a core responsibility. Attention to detail and a collaborative approach are important for success in this position. Key responsibilities Oversee fixed asset accounting, including capitalization and depreciation Manage accounting for ongoing projects Handle lease management processes Ensure compliance with applicable regulations Work with other teams to support accurate financial records Impact This role helps streamline financial processes and supports the delivery of clear financial reporting on fixed assets and projects. The work contributes directly to the financial stability and transparency of Ocadogroup.

Join Mercier Consultancy, in collaboration with Riot Games, as a Hungarian-Speaking Player Support Specialist in Sofia, Bulgaria, where we offer fully paid relocation! Become a part of a globally recognized gaming company committed to excellence in player satisfaction and join a vibrant support team.In the role of Hungarian-Speaking Player Support Specialist, you will deliver exceptional assistance to Hungarian-speaking players, ensuring an enjoyable and seamless gaming experience. Your excellent communication skills and enthusiasm for gaming are crucial for fostering a lively player community.Key ResponsibilitiesDeliver prompt and professional support to Hungarian-speaking players via various channels including email, chat, and social media.Efficiently resolve gameplay, account, and technical issues to ensure player satisfaction.Document all player interactions and maintain comprehensive records of support cases.Work collaboratively with cross-departmental teams to tackle complex player issues and enhance overall satisfaction.Collect and communicate player feedback to development teams to improve the gaming experience.Encourage a positive and inclusive gaming environment through empathetic communication.Stay informed about the latest updates, products, and trends from Riot Games.Successful candidates will receive full relocation support to Sofia, Bulgaria.

Mercier Consultancy is excited to collaborate with Riot Games to present an incredible opportunity for a Polish-Speaking Player Support Specialist located in Sofia, Bulgaria. Enjoy the benefits of fully paid relocation as you join a leading global gaming company that is committed to delivering exceptional player experiences.In the role of Polish-Speaking Player Support Specialist, you will play a crucial role in assisting Polish-speaking players by providing prompt and professional support, ensuring that their gaming experiences are seamless and enjoyable. Your enthusiasm for gaming and strong communication skills will significantly contribute to creating a vibrant and welcoming community.Key ResponsibilitiesProvide top-notch support to Polish-speaking players through email, chat, and social media platforms.Effectively investigate and resolve technical issues, gameplay concerns, and account-related inquiries.Keep detailed and accurate records of player interactions and support tickets.Collaborate with cross-functional teams to address complex player challenges and improve overall player satisfaction.Gather and relay player feedback to Riot Games’ development teams to drive continuous improvement.Encourage a positive and inclusive gaming atmosphere through professional and empathetic communication.Stay updated with the latest news, features, and trends related to Riot Games products.Successful candidates will receive full relocation assistance to Sofia, Bulgaria.

Join Mercier Consultancy MD and embark on an exciting career journey as a Danish-speaking professional in Sofia, Bulgaria! We offer a fantastic opportunity for individuals fluent in Danish who are looking to thrive in a fast-paced international environment while immersing themselves in the rich cultural landscape of Bulgaria's vibrant capital.Key Responsibilities Engage with Danish-speaking clients through various communication channels, delivering exceptional support and advisory services. Execute a range of administrative and customer service functions with precision and efficiency. Collaborate effectively with multidisciplinary teams to ensure a unified and superior customer experience. Keep thorough records of client interactions and maintain up-to-date databases. Stay informed about our product offerings and industry developments to provide informed assistance to clients.

Join our dynamic team as a Junior .NET Full-Stack Developer at Accedia, where you will be encouraged to learn and grow in a collaborative environment. We value knowledge sharing and innovation.Your Role:Engage in a supportive setting working with diverse international clients.Participate in various projects spanning the full software development lifecycle, including developing new features, supporting existing ones, troubleshooting issues, and preparing documentation.Collaborate with developers across different levels of experience to analyze technical requirements, propose architectural solutions, estimate efforts, and plan tasks effectively.Maintain active communication regarding tasks, requirements, issues, and queries with your team and clients.Expand your skill set by learning new technologies, engaging in knowledge-sharing initiatives, and pursuing professional certifications.

Join Mercier Consultancy as a passionate and driven Czech Player Support Specialist within our innovative gaming department located in Sofia, Bulgaria! In this dynamic position, you will serve as the primary contact for our Czech-speaking gaming community, delivering outstanding support and assistance.Your responsibilities will include addressing player inquiries, troubleshooting game-related issues, and enhancing overall gaming experiences. We are on the lookout for individuals who not only love gaming but also possess exceptional communication skills to foster meaningful interactions with our player base.Key Responsibilities Provide outstanding support to Czech-speaking players through diverse communication channels such as email, chat, and social media. Assist players in resolving technical difficulties, gameplay questions, and account management issues. Accurately document player interactions and issues in our support database. Collaborate with internal teams to tackle complex player concerns. Collect player feedback and insights to relay to the development team. Play a role in nurturing a vibrant and positive gaming community. Stay informed about the latest gaming trends and updates related to our products.

Join the dynamic team at Mercier Consultancy as a passionate Danish Player Support Specialist in our thriving gaming department located in Sofia, Bulgaria! In this exciting role, you will be the go-to support resource for our Danish-speaking gaming community, providing exceptional assistance and significantly enhancing player experiences.Your responsibilities will include responding to player inquiries, troubleshooting game-related challenges, and ensuring our players feel valued and supported. We are looking for individuals who not only love gaming but also excel in interpersonal communication to engage meaningfully with our players.Key ResponsibilitiesDeliver outstanding support to Danish-speaking players through email, chat, and social media channels.Resolve technical issues, gameplay queries, and account management concerns.Accurately log and manage player interactions in our support database.Collaborate with cross-functional teams to effectively resolve complex player issues.Gather player feedback to provide valuable insights to the development team.Contribute to building a positive and enthusiastic gaming community.Stay updated on the latest gaming trends and developments relevant to our offerings.

Join Louis Dreyfus Company as an EMEA Indirect Tax Analyst, where you will play a vital role in managing indirect tax compliance and reporting across multiple jurisdictions within the EMEA region. This position offers a unique opportunity to engage with various departments, ensure compliance with local tax regulations, and assist in optimizing tax processes.

Join Mercier Consultancy as a Dutch-Speaking iRobot Support Specialist in the vibrant city of Sofia, Bulgaria. This exciting role comes with a fully covered relocation package, providing you with a unique opportunity to grow your career in an international setting.In your capacity as a Dutch-Speaking iRobot Support Specialist, you will deliver exceptional technical and customer support to our Dutch-speaking clientele utilizing iRobot products. You will take charge of troubleshooting technical problems, resolving issues, and ensuring a seamless customer experience through efficient and effective communication.Key ResponsibilitiesDeliver outstanding support to Dutch-speaking iRobot customers through phone, email, and chat channels.Diagnose and resolve hardware and software challenges associated with iRobot products.Advise customers on optimal product usage and maintenance techniques.Accurately record support interactions within the CRM system.Work collaboratively with technical teams to escalate and resolve intricate issues.Enhance support documentation and resources to improve customer interactions.Maintain high customer satisfaction levels and foster positive relationships with clients.

Join our dynamic team as a Data Science Analyst and play a pivotal role in harnessing data to drive decision-making and operational excellence. You will be responsible for analyzing complex datasets and providing actionable insights to improve business outcomes.

Join Mercier Consultancy as a Hungarian-Speaking Customer Service Representative for our esteemed client in the Sustainability & Green Energy sector. In this pivotal role, you will deliver outstanding support to our Hungarian-speaking clientele, addressing inquiries about sustainable energy solutions and eco-friendly initiatives.Your proficiency in Hungarian will facilitate effective communication, allowing customers to better understand our range of products and services that champion sustainability and environmental stewardship. By providing exemplary customer service, you will play a vital role in advancing our commitment to promoting green practices and solutions.Responsibilities Deliver exceptional customer service in Hungarian via phone, email, and chat concerning sustainability and green energy inquiries. Assist customers with detailed product information, service offerings, and account management. Resolve customer inquiries and issues promptly and professionally. Maintain accurate documentation of all customer interactions within our CRM system. Collaborate with internal teams to ensure customer satisfaction and effective problem resolution. Collect customer feedback to enhance our services and product offerings. Stay informed about industry trends and innovations in sustainability and green energy.

Join our esteemed client, the world's leading construction equipment manufacturer, renowned for enhancing lives globally through innovative products over the past century. They are dedicated to delivering cutting-edge digital solutions tailored to meet the needs of the next generation of customers and businesses. We are seeking a highly motivated and technically skilled E-commerce Consultant specializing in Construction Equipment to become a vital part of our team, ensuring exceptional customer experiences and effective problem-solving solutions.This role is office-based in Sofia.Key Responsibilities:Serve as the primary point of contact for customer inquiries related to products via phone, email, chat, and other communication methods.Deliver prompt and accurate responses to customer questions.Diagnose and troubleshoot equipment issues by gathering information from customers and utilizing available resources such as manuals and databases.Adhere to company policies and guidelines in customer interactions.Ensure a positive customer experience through active listening, empathy, and a positive demeanor.Document and track all customer cases and information systematically.Qualifications:We are looking for candidates who possess:Fluency in both English and German (written and verbal).A minimum of 2 years experience in e-commerce and/or customer support is required.At least 6 months of experience in a technical support or related role.Patience, empathy, and a customer-focused approach when addressing inquiries.Exceptional communication skills, both written and verbal, with strong active listening abilities.Excellent analytical and problem-solving skills to identify root causes and offer appropriate solutions.Strong computer skills and proficiency in using CRM software, ticketing systems, and other customer support tools.A collaborative mindset with a positive attitude and the ability to work independently.Flexibility to work in shifts and during bank holidays, compensated in accordance with local policies.A good understanding of heavy machinery and construction equipment.Benefits:Full-time role with standard working hours from Monday to Friday.Attractive salary package with monthly performance-based bonuses.Convenient office location near public transportation options.Comprehensive initial training and onboarding fully funded by the company.Ongoing training and upskilling opportunities through Concentrix University.Career development and navigation support.

Join Mercier Consultancy in partnership with Riot Games for an exciting opportunity as a Czech-Speaking Player Support Specialist. This role is located in Sofia, Bulgaria, offering fully paid relocation! Be part of a renowned global gaming company and play a pivotal role in providing exceptional support for Czech-speaking gamers around the globe.As a Player Support Specialist, you will act as an essential point of contact for the Czech gaming community, delivering prompt assistance and ensuring a smooth gaming experience. Your passion for gaming and excellent communication skills will be vital in creating a positive environment for players.Key ResponsibilitiesDeliver top-notch support to Czech-speaking players through various channels including email, chat, and social mediaEfficiently diagnose and resolve account, gameplay, and technical issuesMaintain comprehensive records of player interactions and support inquiriesCollaborate closely with cross-functional teams to tackle complex challenges and enhance player satisfactionGather and relay player feedback to Riot Games development teams for ongoing improvementsEncourage a supportive community through professional engagement with playersStay updated on the latest game features and Riot Games productsSuccessful applicants will benefit from full relocation assistance to Sofia, Bulgaria.

Join Mercier Consultancy in collaboration with Riot Games for an exhilarating opportunity as a Greek-Speaking Player Support Specialist in Sofia, Bulgaria. Enjoy fully funded relocation as you become part of one of the most esteemed gaming companies in the world, contributing to a passionate team focused on providing outstanding player experiences.As a Player Support Specialist, you will be the primary contact for Greek-speaking users, delivering prompt and effective assistance to ensure a seamless and enjoyable gaming journey. Your enthusiasm for gaming and strong communication skills will play a vital role in nurturing a vibrant and supportive community for players.Key Responsibilities Provide exceptional support to Greek-speaking players via email, chat, and social media. Investigate and resolve technical issues, gameplay inquiries, and account-related concerns. Keep precise records of player interactions and support tickets within designated systems. Work closely with cross-departmental teams to tackle complex issues and enhance player satisfaction. Collect and relay player feedback to Riot Games' development teams to improve game quality and player engagement. Foster and maintain a positive gaming community through professional, empathetic interactions. Stay informed about new game updates, trends, and Riot Games’ offerings. Fully funded relocation assistance to Sofia, Bulgaria is provided for successful candidates.

About Cision Cision supports a culture where every team member’s ideas and perspectives matter. The company values curiosity, collaboration, and innovation, encouraging employees to contribute meaningfully to the brands it serves. As part of a global team, individuals are empowered to grow while helping shape the future of communication and authentic connections. Role Overview: Staff DevOps Engineer Cision is hiring a Staff DevOps Engineer for its remote teams in Hungary or Sofia, Bulgaria. This role focuses on advancing the company’s cloud, DevOps, and SRE platforms. The Staff DevOps Engineer will design and implement automation, tools, and infrastructure that support reliable, secure, and scalable service delivery across multiple environments. Key Responsibilities Design and build automation, tools, and infrastructure for cloud and DevOps platforms Drive improvements in platform reliability, operational efficiency, scalability, and consistency Collaborate with teams to deliver resilient and well-governed solutions Mentor engineers and promote best practices in cloud infrastructure, automation, CI/CD, and site reliability engineering Report to the Cloud DevOps Manager Location Remote - Hungary Sofia, Bulgaria

Exciting OpportunityJoin AJW Group as a Powerplant Engineer, where you will leverage your technical expertise in aircraft engines and APUs to support our global aviation operations. Your focus will be on engine condition assessments, maintenance planning, and strategic repair decisions to ensure optimal performance, cost-effectiveness, and lifecycle value. As a pivotal part of AJW’s supply chain and MRO network, you will collaborate with airlines, lessors, and partners worldwide, directly contributing to our mission of enhancing aviation efficiency.Key ResponsibilitiesDeliver technical support for engines and APUs during repair, overhaul, and maintenance activities.Evaluate engine conditions, performance trends, and maintenance needs.Assist in developing repair and shop visit strategies, including cost evaluations.Review and analyze technical documentation such as engine reports and maintenance records.Collaborate with MROs, OEMs, and suppliers to manage engine performance and maintenance.Support commercial decisions related to engine trading, leasing, and PBH contracts.Analyze data on reliability and performance to identify risks and optimization opportunities.Work closely with internal teams (technical, procurement, trading) to facilitate informed decision-making.Ensure adherence to regulatory and technical standards.

Join Cross Border Talents as a Customer Support Specialist and utilize your Danish language skills in beautiful Sofia, Bulgaria. We are seeking enthusiastic Danish Native Speakers to provide exceptional support as part of a dynamic team.About Our ClientTELUS International Europe is a premier leader in the Business Process Outsourcing (BPO) sector in Bulgaria, employing nearly 50,000 talented individuals across 20 countries. We specialize in delivering innovative contact center solutions, IT outsourcing, and creative customer service support in over 50 languages for clients around the globe.

Role Overview Playtech is hiring a Head of Engineering for its Bingo division in Sofia. This leader will guide a team of engineers focused on building and improving gaming products. The position shapes technical strategy, manages product development, and oversees the delivery of reliable, high-quality solutions for Bingo games. What You Will Do Set and steer the technical direction for the Bingo engineering team Oversee the full product development lifecycle, from planning to launch Ensure that all gaming solutions meet Playtech’s quality standards Work closely with cross-functional groups to align engineering efforts with business needs Promote a culture of continuous improvement and innovation within the team Who We’re Looking For Experienced engineering leader with a track record in technical strategy and product delivery Strong collaborator who can connect engineering with business objectives Committed to enhancing user experience and team growth

Role overview The Solution Sales Engineer at Printec in Sofia blends technical understanding with client-facing sales work. This position focuses on helping organizations identify and implement technology solutions that match their business needs. Success in this role depends on the ability to grasp complex technologies and explain them clearly to a range of audiences, from IT professionals to business stakeholders. What you will do Collaborate with clients to understand their requirements and suggest appropriate solutions. Support the sales process by applying technical knowledge and responding to client inquiries. Present technical information in a clear, accessible way to help clients make decisions. Build trust with customers and contribute to sales growth by ensuring satisfaction throughout the engagement. Location This role is based in Sofia, Bulgaria.