Lead Recruiter for Global Operations

Join our Global Operations Talent Acquisition team and be pivotal in sourcing exceptional talent for Bolt's worldwide operations. In this vital role, you will lead efforts to build teams that drive our business's scalability and operational effectiveness across the globe. This is your chance to operate at the organization’s core, collaborating with leaders f…

Bolt is looking for a Senior Recruiter to join the Operations Talent Acquisition team in Tallinn, Estonia. This position plays a key part in hiring for local operations across more than 50 countries, including regions in the Americas, Europe, Africa, and Asia. Role overview The Senior Recruiter partners closely with leaders from various regions to attract, assess, and secure talent essential for Bolt’s local teams. The work supports seamless operations and helps drive company growth in diverse markets. What you will do Independently manage end-to-end hiring processes for local operations roles Build and maintain strong talent pipelines for multiple countries Collaborate with stakeholders to understand hiring needs and deliver effective solutions Apply a data-driven mindset to recruitment activities and continuously seek improvements Requirements Experience managing recruitment for operations or similar functions Ability to work autonomously and handle multiple hiring processes simultaneously Strong collaboration skills with leaders and stakeholders from different regions Comfort using data to guide decisions and improve outcomes

Bolt is looking for a Senior Global Operations Manager to guide the Mid Market or Enterprise segment within Bolt Food across multiple markets. This position is based in Tallinn, Estonia and sits within the Merchant organization, focusing on global commercial leadership and operational excellence. Role overview This role defines and drives the segment strategy for Bolt Food’s Mid Market or Enterprise merchants. Responsibilities include setting performance targets, establishing commercial guidelines, and implementing improvements to support scalability across regions. The position oversees commercial benchmarks for top merchants and ensures that Account Management teams in each region use a consistent, data-driven approach. Key impact Lead commercial strategy for a segment representing approximately EUR 400M in annual GMV Influence revenue growth, investment decisions, and long-term profitability across Europe and Africa Shape the operational framework for regional teams, supporting commercial success at scale About Bolt Bolt serves over 200 million customers in more than 50 countries, making it one of the fastest-growing technology companies in Europe and Africa. The company values diversity and aims to create urban spaces that are more people-friendly. Team members work in an inclusive environment built on collaboration and shared goals.

Role Overview Wise is looking for an Engineering Lead to join the Global Currencies team in Tallinn. This role focuses on guiding technical projects that help make international money transfers simpler and more affordable. What You Will Do Lead and support a team of engineers working on currency-related features and improvements Mentor team members, helping them grow their technical and problem-solving skills Shape the direction of projects that impact how people move money across borders Impact Your leadership will help Wise deliver reliable, low-cost global payments by building and refining products that serve customers worldwide.

Join Bolt Food’s dynamic Merchant Operations team as a Global Merchant Operations Manager. In this pivotal role, you will spearhead performance enhancements across our European and African markets by fostering collaboration with both local and headquarters teams to achieve delivery targets.As part of a fast-paced and ever-evolving environment, you will be instrumental in shaping the Merchant Operations function, driving strategic initiatives that optimize efficiency and enhance service quality. We seek a proactive, data-oriented individual with a structured approach to problem-solving, exceptional attention to detail, and strong prioritization skills to manage diverse projects and stakeholders effectively.

Join Wise as the Head of Payment Operations for Global Platforms, where you will lead our payment strategy and operations across diverse markets. You will be responsible for optimizing payment processes, enhancing user experience, and ensuring compliance with regulations. Your leadership will drive innovation and efficiency in our payment systems, contributing to our mission of making international money transfers instant, easy, and affordable.

Join Wise as a KYC Operations Area Lead on our Platform team. In this pivotal role, you will oversee the KYC operations, ensuring compliance and efficiency in our processes. Your strategic insight will drive improvements, and your leadership will foster a high-performing team.

Bolt is looking for a Customer Support Operations Team Lead based in Tallinn, Estonia. This position centers on guiding the in-house support team and making sure live shifts run smoothly. The role also involves keeping a close eye on the performance of outsourced partner operations. Role overview The Team Lead will oversee daily support activities, focusing on team performance and engagement. During live shifts, quick decisions and steady leadership are essential to maintain high service standards. The position also includes responsibility for monitoring and coordinating with outsourced partners to ensure consistent support quality. What you will do Lead and support the in-house customer support team during scheduled shifts Monitor team performance and provide guidance as needed Promote team engagement and a positive work environment Supervise the execution of live support operations Oversee and coordinate with outsourced partner operations

Role overview Wise seeks an Engineering Lead for Business Operations Tooling based in Tallinn. This position focuses on building and enhancing internal tools that support business operations. The role calls for leadership in both technical direction and team development, with a strong emphasis on delivering efficiency improvements across the company. What you will do Oversee the creation and ongoing improvement of tools that power business operations Manage and mentor a group of engineers, supporting their growth and performance Drive practical solutions that streamline how operational processes run Contribute to shaping the future of Wise’s internal operational systems

Join our Talent Acquisition team and take an essential role in recruiting talent for over 50 countries across the Americas, Europe, Africa, and Asia. You will be pivotal in assembling the teams that ensure our local operations function seamlessly and efficiently. This position offers the chance to engage at the core of our business, collaborating with leaders from various regions to attract, evaluate, and hire the individuals who drive our success.

Role Overview Wise is hiring a FinCrime Operations Team Lead for its Tallinn office. This leadership role focuses on protecting Wise’s operations from financial crime risks. The Team Lead manages a group of specialists, upholds regulatory compliance, and encourages a strong culture of diligence and integrity. What You Will Do Oversee daily work and performance of the FinCrime Operations team Assess team results and provide feedback to support growth Develop and implement operational strategies to strengthen financial crime prevention Work closely with other teams to improve processes and share knowledge

Join Bolt as the Global Head of Operational Excellence for Rides!We are seeking a dynamic leader to spearhead the operational strategies that govern our Rides division. In this pivotal role, you will design and implement systems, standards, and automation processes that enhance the efficiency and reliability of our driver, fleet, and market operations. Your expertise will enable Bolt to expand seamlessly while minimizing complexity and costs. If you thrive on transforming strategic visions into practical, scalable solutions, this is the perfect opportunity for you!About Us:Bolt is one of the fastest-growing tech companies in Europe and Africa, boasting over 200 million users across more than 50 countries. Our success is driven by our incredible team, and we are committed to fostering an inclusive environment where everyone feels welcome, regardless of their background.Our mission is to create urban spaces designed for people, not cars. We invite you to join us in making this vision a reality!Role Overview:As the Head of Operations Excellence, you will be tasked with establishing and scaling industry-leading operational standards throughout Bolt’s Rides business. You will be the architect of our operational systems, defining work procedures, performance metrics, and strategies to streamline processes as we enter new markets.Your role will involve translating multi-year strategic goals into actionable operational programs encompassing drivers, vehicles, and fleets. Collaborating closely with departments such as Product, Engineering, Growth Analytics, Finance, and Local Operations, you will drive significant enhancements in automation, cost-effectiveness, and overall execution quality within our core operational frameworks.Additionally, you will lead and mentor a high-performing Operations Excellence team, establish rigorous planning and governance standards within Central Operations, and ensure that global benchmarks are converted into precise, actionable guidelines for our local teams.

Join Wise as a FinCrime Operations Team Lead with a focus on Politically Exposed Persons (PEP). In this pivotal role, you will lead a dedicated team in combating financial crime, ensuring compliance, and safeguarding our mission of making money without borders. You'll leverage your expertise to improve processes, mentor team members, and collaborate with various departments to enhance our operational efficiency.

Bolt is looking for an AI Operations Lead to join the Customer Support Product team in Tallinn, Estonia. This role centers on managing the operational performance of Alfred, Bolt’s AI support agent, with a focus on delivering reliable and effective support for customers worldwide. Role overview The AI Operations Lead oversees the daily operations of Alfred, ensuring the system maintains high standards of quality and consistency. This includes improving decision-making processes and refining feedback loops to support global customer needs. What you will do Lead a team focused on automation quality, coverage, and compliance within customer support products. Translate data insights into practical strategies that can be applied across different business areas. Work to enhance the customer experience at scale by optimizing how AI-driven support operates. Requirements Experience managing teams or projects related to AI operations or customer support products. Ability to use data to inform decisions and improve processes. Strong focus on quality, consistency, and compliance in automation initiatives.

We are in search of a dynamic Franchise Expansion Lead to spearhead and optimize franchise operations in one of our key markets. This pivotal role merges operations, partnerships, and strategic initiatives, serving as the essential link between Bolt and its franchise partners.In this capacity, you will ensure that franchises are primed for success from the outset, monitor performance against defined KPIs, and establish scalable processes that foster sustained growth across franchise markets.

Join Glia as a People Operations Specialist!At Glia, we are at the forefront of revolutionizing customer service for banks and credit unions. Our innovative platform merges AI and human interaction seamlessly through our unique ChannelLess® Architecture. With our commitment to AI for All™, we empower organizations to enhance efficiency without sacrificing the customer experience.As a recognized leader with a valuation exceeding $1 billion and a proud member of Deloitte's Technology Fast 500™ for five consecutive years, Glia serves over 700 financial institutions while maintaining an impressive 72 NPS. We are also honored to be certified as a Great Place to Work, boasting an outstanding 98% employee satisfaction rate.Your RoleWe are expanding our Glia family and seeking a proactive and experienced People Operations Specialist to enhance our global employee experience. If you are passionate about fostering a vibrant workplace culture and helping teams thrive, we want to connect with you.In this role, you will be responsible for optimizing and scaling our global processes, ensuring an exceptional employee experience and reinforcing Glia’s core values throughout the employee lifecycle.Key ResponsibilitiesGlobal Lifecycle Management: Lead the operational execution of significant employee milestones, such as onboarding, promotions, internal relocations, and offboarding on a global scale.Immigration & Mobility: Assist our employees with visa and immigration processes, ensuring Glianeers can work where they are most needed with ease.EOR Management: Serve as the primary liaison for our Employer of Record (EOR) partners in Europe.Global Onboarding: Collaborate with the wider People team to manage the end-to-end onboarding experience, ensuring every new hire—whether remote or in-office—starts their journey seamlessly and memorably.Global Events & Engagement: Spearhead the planning of global events, team-building retreats, and internal celebrations that strengthen connections within our distributed workforce.Workspace Strategy: Oversee the operations of our physical offices (including those in Estonia and Europe) and remote support for our North American offices, ensuring all locations are safe, optimized, and consistently embody Glia’s global culture and standards.

Role overview Jobgether is hiring a Sales Development Representative in Estonia to support its AI-driven hiring platform. This role centers on outbound prospecting within staffing and recruitment, aiming to connect HR and hiring leaders with the company’s solutions. The position involves high-volume outreach and close collaboration with experienced sales teams. What you will do Lead outbound prospecting campaigns targeting the staffing and recruitment sector. Reach out to HR and talent acquisition decision-makers to introduce Jobgether’s platform. Engage and qualify potential clients, arranging meetings for senior sales executives. Maintain a steady, disciplined approach to outreach, helping to build and accelerate the sales pipeline. Work alongside senior sales professionals to refine messaging and outreach strategies. Interact directly with senior stakeholders in HR and talent acquisition. What success looks like Consistently meeting or surpassing KPIs for outreach volume and quality conversations. Turning initial discussions into strong business opportunities. Supporting a results-focused, energetic team culture. Continuously improving prospecting and conversion techniques. Who thrives in this role People who do well in structured outbound sales settings. Those with strong communication skills and the discipline for high-volume outreach. Individuals eager to collaborate with and learn from experienced sales professionals.

Wise is hiring a Senior Lead in Financial Crime Operations for the Tallinn office. This position focuses on leading efforts to detect and prevent financial crime, while maintaining compliance with regulatory standards. Role overview The Senior Lead will shape operational strategies and improve systems for monitoring and risk assessment. The work involves collaborating with teams across the company to strengthen Wise’s financial crime prevention measures. Key responsibilities Guide initiatives to identify and address financial crime risks Ensure operational processes meet compliance requirements Work with cross-functional groups to design and implement solutions Enhance monitoring systems and risk assessment tools Collaboration This role works closely with colleagues from different departments to drive improvements and deliver effective results in financial crime operations.

Join our dynamic global Merchant team at Bolt Food as the Global Head of Merchant Strategy & Planning. This pivotal leadership role is critical for the Merchant team, collaborating closely with the Director of Merchant to transform strategic vision into actionable plans with measurable targets and effective execution across our organization. The Merchant team works hand in hand with various HQ stakeholders and local teams to enhance merchant growth, activation, retention, and profitability across diverse markets.At Bolt, we have over 200 million users in more than 50 countries, making us one of the fastest-growing tech companies in Europe and Africa. Our success is driven by our incredible people.We are committed to fostering an inclusive environment where everyone is welcomed, regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or ability. Our mission is to create cities that prioritize people, not cars, and we invite you to be a part of this journey!As the Global Head of Merchant Strategy & Planning, you will clarify priorities, drive planning and forecasting, and ensure disciplined execution across Merchant functions, including Sales, Account Management, Merchant Operations, Enterprise, and Commercial Enablement. You will take ownership of the Merchant domain planning and performance cadence, translating strategy into actionable initiatives, monitoring progress against goals, and identifying risks and trade-offs early.You will align with senior stakeholders on priorities, investment decisions, and performance expectations, providing focus and accountability throughout our complex, cross-functional organization. We seek a strategic and analytical leader who is comfortable operating at a senior level, thrives in ambiguity, and can drive alignment and execution across multiple teams. This position is based in Tallinn, Estonia, where our headquarters is located.

Join Our Team as a Senior Operations Specialist!We are seeking a dynamic and results-oriented Senior Operations Specialist for Rider Operations to support the expansion of Bolt’s innovative business model in Tallinn, Estonia.About UsBolt has rapidly become one of the leading tech companies in Europe and Africa, with over 200 million customers in more than 50 countries. Our success is attributed to our exceptional team members who are committed to building an inclusive environment where everyone feels valued, regardless of their background. Our mission is to transform urban spaces into people-friendly environments, and we invite you to be part of this exciting journey!About the RoleAs a Senior Operations Specialist, you will be responsible for ensuring operational excellence in rider use cases, including Airports, Scheduled Rides, Business Rides, and various Categories. Your role will involve translating business needs into effective processes and playbooks, collaborating with Local Operations and cross-functional teams, and driving significant improvements in reliability, adoption, and unit economics.Your efforts will focus on enhancing use case adoption and Gross Merchandise Value (GMV) through strategic operational initiatives, while also providing valuable insights to inform Product, Growth, and Pricing strategies.Main Responsibilities:Architect the Experience: Design comprehensive rider journeys that eliminate gaps and transform risks into seamless, world-class user experiences.Write the Global Playbook: Develop and maintain the operational gold standard for high-priority categories such as Airports and Scheduled Rides.Drive Data-Led Growth: Identify and evaluate opportunities for substantial enhancements based on rigorous data analysis.