Executive Support IT Engineer

Why Join NebiusNebius is at the forefront of a transformative era in cloud computing, dedicated to empowering the global AI economy. We develop innovative tools and resources that enable our clients to address real-world challenges and revolutionize industries without incurring substantial infrastructure costs or the necessity for extensive in-house AI/ML te…

About Chalk Chalk is revolutionizing the data landscape with a cutting-edge platform that enhances machine learning applications. We're dismantling the complexities, latency, and scalability issues that have historically limited ML capabilities. Our platform merges the lightning-fast performance of Rust with intuitive tools that developers prefer. Trusted by leading enterprises, Chalk facilitates solutions ranging from combating fraudulent credit card transactions to identity verification and optimizing clean energy usage. Recently, we secured a $50 million Series A financing, spearheaded by Felicis. About the Role As a Support Engineer at Chalk, you will serve as our primary technical support resource, ensuring our customers enjoy outstanding experiences with our platform. You will engage directly with clients across sectors such as finance, healthcare, and e-commerce, assisting them in troubleshooting and optimizing their use of Chalk’s technology. This position provides a unique opportunity to gain in-depth knowledge of our technology, collaborate closely with our Engineering and Forward Deployed Engineering teams, and make a significant impact on customer satisfaction and product quality. Your Responsibilities Deliver exceptional front-line technical support to Chalk customers, swiftly diagnosing and resolving technical challenges. Work alongside the Engineering team to escalate and resolve intricate issues efficiently. Develop comprehensive product knowledge to empower customers to extract maximum value from Chalk. Document solutions, create knowledge-base articles, and share insights to mitigate recurring issues. Identify opportunities to improve product reliability, usability, and overall customer satisfaction. Ideal Candidate Profile Technical background with experience in technical support or software engineering. Proficiency in Python and SQL. Strong troubleshooting, analytical, and problem-solving capabilities. Excellent written and verbal communication skills. Ability to collaborate effectively with both technical and non-technical teams. Prior experience in customer-facing technical roles is highly desirable. Bachelor's degree in Computer Science or a related field.

About ChalkAt Chalk, we are revolutionizing the landscape of machine learning applications with our innovative data platform. Our mission is to dismantle the obstacles of complexity, latency, and scalability that have long hindered machine learning capabilities. Our platform delivers lightning-fast performance, akin to Rust, paired with user-friendly tools that developers adore. Major enterprises rely on Chalk for a variety of critical tasks, including preventing fraudulent credit card transactions, verifying personal identities, and optimizing the capture of renewable energy. We are proud to announce that we have recently secured a $50 million Series A funding round led by Felicis.Role OverviewAs a Support Engineer at Chalk, you will serve as the primary technical support expert, dedicated to ensuring that our customers enjoy outstanding experiences with our products. You will engage directly with clients across diverse sectors such as finance, healthcare, and e-commerce, assisting them in troubleshooting and optimizing their use of Chalk's platform. This role provides a unique opportunity to gain an in-depth understanding of our technology, collaborate closely with our Engineering and Forward Deployed Engineering teams, and make a significant impact on customer satisfaction and product quality.Key ResponsibilitiesDeliver exceptional front-line technical support to Chalk customers, swiftly diagnosing and resolving technical issues.Work in close collaboration with the Engineering team to escalate and address complex issues efficiently.Cultivate comprehensive product knowledge to empower customers in maximizing their investment in Chalk.Document solutions, create insightful knowledge-base articles, and share insights to mitigate future issues.Identify and propose enhancements to improve product reliability, usability, and overall customer satisfaction.QualificationsA technical background with experience in technical support or software engineering.Proficiency in Python and SQL.Strong troubleshooting, analytical, and problem-solving skills.Excellent written and verbal communication abilities.Demonstrated capability to collaborate effectively with both technical and non-technical teams.Prior experience in customer-facing technical roles is highly desirable.Bachelor's degree in Computer Science or a related field is preferred.

Join Our Team as a Developer Support Engineer!We are excited to invite a passionate Developer Support Engineer to our dynamic team in Tel Aviv. In this pivotal role, you will develop expertise in our innovative products, acting as a vital technical resource for both our customers and internal teams. Your contributions will directly enhance customer satisfaction and elevate product quality through effective resolution of complex challenges, while collaborating closely with our R&D, Product, and Business teams.This role offers an excellent opportunity to deepen your technical acumen, forge cross-functional partnerships, and drive significant enhancements in user experience and internal processes. Become part of a team where your insights, proactive approach, and technical prowess will truly make an impact.

About Tenable:Tenable® is a leader in Exposure Management, empowering over 44,000 organizations worldwide to effectively understand and mitigate cyber risks. Serving 65% of the Fortune 500 and 45% of the Global 2000, along with major government entities, Tenable is at the forefront of cybersecurity innovation. Join us and contribute to our mission!Why Tenable is a Great Workplace:Our team members will tell you that the strength of Tenable lies in its people. We collaborate to create top-tier cybersecurity solutions while fostering a culture of inclusivity, respect, and excellence. As a member of our #OneTenable family, you will work alongside some of the industry's most skilled and passionate professionals, equipped with the resources necessary to make a significant impact. Together, we achieve exceptional results!Your Role:We are in search of inquisitive and dedicated IT Support Engineers who prioritize user satisfaction. If you are enthusiastic about delivering exceptional support, keen on integrating AI into your daily activities, and are ready to take charge of endpoint security, this is the perfect opportunity for you. We seek a security-focused IT Support Engineer with over 3 years of experience providing top-tier technical support for dynamic, global organizations. You should be adept in managing Windows and macOS environments using JAMF and BigFix, with a strong emphasis on endpoint security and vulnerability management. Familiarity with AI tools such as Google Gemini and Claude for enhancing documentation and expediting technical resolutions is essential. Your commitment to minimizing downtime through proactive infrastructure support and delivering white-glove service to executives will be vital.Your Opportunity:Technical Troubleshooting: Identify and rectify complex issues related to Windows and macOS systems, mobile devices, and essential business applications.Executive & Global Support: Provide high-touch technical assistance to C-suite executives and remote global teams, ensuring minimal disruption to critical operations.AI-Assisted Efficiency: Leverage AI tools to expedite the development of technical documentation and internal guides.Endpoint Security: Guarantee that all staff devices are promptly updated and secure.

Join Mixpanel as a Support Engineer II, where you will play a crucial role in ensuring our clients receive top-notch support and guidance. In this hybrid position based in Tel Aviv, you will collaborate with cross-functional teams to troubleshoot complex issues, implement solutions, and enhance user experiences. Your technical expertise will empower clients to leverage Mixpanel's analytics tools effectively.

WalkMe, a part of SAP, has been at the forefront of the Digital Adoption Platform (DAP) revolution, empowering business leaders to navigate the complexities of today's digital environment. By harnessing WalkMe's capabilities—including guidance, engagement, insights, and automation—organizations can enhance employee productivity, provide executives with deeper visibility into digital usage, and maximize their digital investments for effective transformation.In partnership with SAP, WalkMe is reshaping the digital transformation landscape, helping businesses unlock the full potential of SAP's comprehensive ERP solutions while significantly improving user experience and productivity through WalkMe's innovative platform.As a Technical Support Engineer, you will report directly to the Support Manager, serving as a vital point of contact for WalkMe’s diverse range of customers throughout their journey—from initial engagement and onboarding to project success and renewals. Your role will be crucial in delivering timely and effective solutions, maintaining our Service Level Agreements (SLAs), and ensuring high levels of customer satisfaction. In addition, you will actively enhance our knowledge base and contribute to the customer community, fostering an overall positive customer experience.

sweetsecurity seeks an Executive Assistant in Tel Aviv to provide direct support to the executive team. This position requires strong organizational skills and a proactive approach to ensure projects and priorities move forward smoothly. Key responsibilities Manage complex calendars and coordinate schedules for executives Arrange meetings, handle logistics, and follow up on action items Support clear communication between teams and departments Requirements Previous experience supporting executives or senior leaders Excellent organizational and time management abilities Comfort working amid frequent changes Keen attention to detail and the ability to anticipate needs This role offers the opportunity to help sweetsecurity’s leadership focus on high-priority work by keeping daily operations on track.

At Crusoe, our mission is to drive the progress of energy and intelligence in harmony. We are developing the crucial infrastructure that empowers a future where creativity and ambition in AI can thrive without compromising on sustainability, speed, or scale.Join us in revolutionizing AI through sustainable technology. As a part of Crusoe, you will spearhead innovative solutions, make a real-world impact, and collaborate with a dynamic team that is at the forefront of delivering responsible and transformative cloud infrastructure.About This Role:In the role of Senior Cloud Support Engineer within our Tel Aviv team, you will serve as a vital technical ally for our clients, guiding them to maximize the capabilities of Crusoe’s GPU-driven infrastructure. You will engage with intricate technical challenges, work in close partnership with global engineering teams, and contribute significantly to enhancing the customer experience.At Crusoe, we prioritize agility, embrace initiative, and empower our team members to think innovatively and act responsibly. If you have a passion for problem-solving, a knack for working with cutting-edge technologies, and the desire to be part of a mission-oriented, tight-knit team, then we welcome your application.Key Responsibilities:Provide exceptional, hands-on technical support via Zendesk, ensuring SLAs are met and maintaining a customer satisfaction score (CSAT) of 95% or higher.Participate in a 24/7 support rotation to guarantee a swift response to critical issues.Diagnose and resolve complications related to virtual machines, hardware malfunctions, and scaling tests utilizing command line and internal tools.Oversee alert triage, support scheduled maintenance, and conduct node delivery testing.Collaborate closely with global Site Reliability Engineering (SRE), Networking, and Storage teams from the initial triage to the root cause analysis (RCA).Develop internal documentation, onboarding resources, and standard operating procedures (SOPs) to enhance the global support framework.Propose and implement improvements to processes and tools to optimize our systems for efficiency and resilience.Qualifications:Bachelor’s degree in Information Technology, Computer Science, Engineering, or equivalent experience (4+ years in a comparable technical role).Proficient command line interface (CLI) skills and a strong familiarity with Linux environments.Experience with Git for collaborative projects and version control.A minimum of 5 years in technical support, particularly in cloud, storage, or networking. You possess the ability to listen, troubleshoot, and communicate effectively.

We are seeking a dedicated IT Support Specialist for a temporary position at Cato Networks. In this role, you will play a crucial part in ensuring our IT infrastructure runs smoothly, providing top-notch support to our team. Your responsibilities will include troubleshooting technical issues, assisting with software installations, and maintaining hardware systems. Join us in delivering exceptional IT support and enhancing our operational efficiency.

Join the Revolution in Cloud Networking and Security!Cato Networks is pioneering the convergence of enterprise networking and security into a unified global service powered by the cloud. Founded by industry leaders including Shlomo Kramer (Check Point, Imperva) and backed by early investors such as Palo Alto Networks and Exabeam, Cato's groundbreaking technology has led to the creation of a new product category, known as SASE (Secure Access Service Edge), which Gartner estimates will grow to $28.5 billion by 2028.This is your chance to become a part of a trailblazing company that is developing a state-of-the-art enterprise network and secure cloud platform, rapidly ascending to the top of the global market. Don't miss out!Cato Networks is actively looking for a skilled IT Support Specialist to enhance our IT support team. In this pivotal role, you will provide first-line support to our employees, manage user accounts and access, troubleshoot hardware and software issues, and oversee the onboarding and offboarding processes for our team members.

Join our dynamic team at nebius as a Tier 1 Helpdesk Technician! In this role, you will be the frontline support for our users, providing exceptional technical assistance and ensuring a smooth operational environment. Your expertise will help troubleshoot issues, provide solutions, and enhance user satisfaction.

Are you ready to join a pioneering force in the language services and technology sector? If you have a passion for aiding international brands in their quest to enhance communication and operational efficiency, we want to hear from you! Here at TransPerfect, we thrive in a dynamic, integrity-driven environment that encourages innovation and entrepreneurship.Founded with a vision to assist global businesses in navigating the complexities of the international marketplace, TransPerfect has become a frontrunner in the industry. Our extensive offerings include translation, subtitling, dubbing, multicultural marketing, website globalization, legal support, and cutting-edge technology solutions.Now, let’s talk about you. We value individuals who are proactive and eager to engage! We provide a fast-track growth pathway for your career and personal development, complemented by comprehensive training on our diverse services, technology solutions, and workflows. Essential attributes we seek include exceptional communication and relationship-building skills, the ability to remain composed under pressure, and a strong sense of ownership over your role and client success.Key Responsibilities:Identify and engage potential clients through various strategies, including internet sourcing, trade show participation, referrals, and personal outreach.Establish and nurture new client relationships through cold calling, networking, and participation in industry events.Drive growth from existing clients by collaborating closely with senior leadership to enhance and upsell the TransPerfect service portfolio.Innovate and refine new business development strategies to enhance effectiveness.Negotiate terms and conditions with both prospective and current clients.Provide education to prospective and existing clients regarding our services, including pricing structures, turnaround times, and competitor insights.Coordinate with production teams to ensure seamless execution and attention to detail for all projects.

About AirwallexAirwallex is a pioneering unified payments and financial platform tailored for global enterprises. Our innovative blend of proprietary technology and software empowers over 200,000 businesses worldwide, including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN. We offer fully integrated solutions that streamline business accounts, payments, spend management, treasury, and embedded finance on a global scale.Founded in Melbourne, our diverse team of over 2,000 talented tech professionals operates across 26 offices globally. With a valuation of US$8 billion and backing from top-tier investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of shaping the future of global payments and finance. Join us to embark on the most ambitious journey of your career.

Who Are We?At Sweep, we are redefining how enterprise systems operate by providing a powerful agentic layer that enables teams and metadata agents to plan, modify, and manage systems with unparalleled speed and confidence.Your Role at SweepAs our pioneering Account Executive for the EMEA region, you will be at the forefront of a transformative journey. You will be the second sales hire, instrumental in establishing and expanding Sweep's market presence across EMEA. Collaborating closely with EMEA leadership, you will help shape our customer base and define our market strategies in the region.Ownership & Autonomy: You will operate with significant independence and visibility, closely partnered with our VP of Sales to drive results.Full-Cycle Sales: You will manage the sales process from initial meetings to demos, negotiations, and closures, ensuring a seamless experience for customers across various geographies.Pipeline Development: Collaborate with SDR and Marketing, leveraging your extensive network in the Salesforce ecosystem to create opportunities and accelerate deals.Market Strategy Influence: Offer valuable insights to leadership on messaging, segmentation, and regional nuances to refine our go-to-market strategies.External Representation: Travel across Europe 8–12 times a year for client meetings and conferences, enhancing your professional network and reinforcing our ecosystem presence.Career Growth Potential: This position provides exceptional growth opportunities. As we expand, there are limitless paths for your career, whether it involves managing Account Executives, leading strategic accounts, or moving into broader regional leadership roles.

Join Our Team at AirwallexAt Airwallex, we are revolutionizing the way global businesses manage their payments and finances. As the only unified platform dedicated to empowering businesses worldwide, we provide innovative solutions that encompass everything from business accounts and payments to spend management and treasury services. Our robust infrastructure and cutting-edge software fuel the success of over 200,000 businesses, including notable names like Brex, Rippling, Navan, Qantas, and SHEIN.Founded in Melbourne, our team consists of more than 2,000 talented individuals, spanning 26 offices globally. With a valuation of US$8 billion, we are backed by prestigious investors such as T. Rowe Price, Visa, Mastercard, and Sequoia. If you are ready to embark on a journey of impactful work and personal growth, we invite you to join us.What We Look ForWe seek proactive builders who thrive in a fast-paced environment and are eager to make significant contributions. You will possess strong analytical skills and a commitment to our mission and operating principles. You will demonstrate a balance of speed and thoroughness in your decision-making, driven by curiosity and an eagerness to learn.Collaboration is key; you will turn innovative ideas into tangible products while leveraging AI for enhanced efficiency. Together with your exceptional teammates, you will tackle complex challenges and shape the future of global banking.The Operations TeamOur Operations team is pivotal in ensuring the seamless delivery of our services. Focused on optimizing workflows and enhancing operational efficiencies, we uphold high standards of customer support. By implementing best practices, we drive growth and maintain an exceptional customer experience, aligning with Airwallex’s mission to empower businesses globally.Your RoleAs a Support Analyst in Financial Operations, reporting to the Manager of Financial Operations in the US, you will be one of the initial hires in our Israel office, contributing to a global FinOps team. Your efforts will focus on delivering operational excellence, supporting the organization's growth, and enhancing service standards.

About MixpanelMixpanel is a leading event analytics platform designed for builders seeking instant insights from their data—no SQL expertise necessary. By enabling everyone in an organization to visualize and understand the effects of their contributions on product, marketing, and revenue metrics, we empower teams to make more informed decisions.With over 9,000 dedicated customers, including industry giants like Netflix, Pinterest, Sweetgreen, and Samsara, Mixpanel is committed to delivering a comprehensive and reliable analytics platform that is accessible and trusted by all.About the Sales TeamOur Sales team oversees the complete sales cycle, assisting both potential and existing customers in utilizing Mixpanel to analyze, measure, and enhance their customer experience. This team is divided into two roles: Account Executives, who focus on acquiring new business, and Account Managers, who cultivate relationships with current clients. We particularly target companies with 1-200 employees, emphasizing high-growth tech firms that are making a significant impact.About Mixpanel in IsraelMixpanel stands out as the most recognized and respected Digital Analytics platform in Israel. With a diverse portfolio of paying customers across various industries, we are proud to partner with some of the most intriguing and large-scale businesses emerging from Israel, such as Viber, eToro, Taboola, Fiverr, and Monday.com. Since establishing a local team in November 2021, we have seen remarkable growth in this vibrant market, which is rich with Tier 1 tech firms and startups, coupled with a strong focus on venture capital investment. To further capitalize on this momentum, we are looking to expand our Sales team in this territory.About the RoleAs an Account Executive II, you will play a vital role in helping prospective clients appreciate the power of Mixpanel as the premier digital analytics solution within targeted markets, specifically Greece, Cyprus, Gibraltar, and Malta. Your ability to foster strong relationships with prospects and key stakeholders is essential, as is your collaboration with internal cross-functional teams, such as Solutions Engineering, to achieve shared success. Leveraging your SaaS sales expertise and comprehensive understanding of Mixpanel's product ecosystem, you will close new business opportunities, driving the growth of the next wave of innovative companies in these rapidly evolving European markets.

About CandexCandex is an innovative and rapidly expanding B2B fintech enterprise dedicated to transforming the transactional landscape for businesses worldwide. Our cutting-edge technology simplifies the purchasing process for enterprise clients, earning a spot in the ProcureTech 100 for Procurement Innovation. Through our SaaS platform and associated services, we enhance the buying experience for large corporations globally. Customers appreciate the ease of Candex for their procurement needs, vendors receive expedited payments, and procurement teams gain superior control over their purchases — a win-win for all!With a clientele that includes some of the Global 2,000 and significant investments exceeding $130M from top-tier investors like Goldman Sachs, JP Morgan, American Express, and others, Candex is broadening its global presence and seeking enthusiastic individuals to join our quest to revolutionize supplier engagement and payment processes.

About UsAt Candex, we are a dynamic and innovative global B2B fintech company with a vision to transform the way businesses engage in transactions. Our pioneering tech-driven solution simplifies the purchasing process for enterprise buyers, making it quicker and more efficient. As a proud member of the ProcureTech 100 for Procurement Innovation, our SaaS platform and supporting services are designed to enhance the procurement experience for large organizations worldwide. With Candex, buyers relish a seamless purchasing process, vendors receive prompt payments, and procurement teams benefit from enhanced oversight — a win-win for all!We cater to companies in the Global 2,000, including some of the largest corporations globally. With over $130 million raised from top-tier investors such as Goldman Sachs, JP Morgan, and American Express, Candex is poised for significant growth and is expanding its presence in nearly 50 countries. We invite passionate and driven individuals to join our mission of revolutionizing supplier engagement and payment.The RoleWe are in search of a dedicated Customer Support Specialist who is fluent in French and will report directly to the Support Team Leader. This role involves resolving customer inquiries, providing tailored solutions, and guiding users through our platform's features. You will assist both internal and external customers with platform-related questions via our ticketing system, managing incoming queries efficiently and ensuring a high level of proficiency with Candex’s systems and technologies.To thrive in this position, you must possess exceptional communication skills to build trust with clients, demonstrate effective time management, and have a genuine passion for customer service and continuous improvement. An ideal candidate will act as a strong brand ambassador, going above and beyond to guarantee customer satisfaction. This position is hybrid, based in our office in Ramat Gan, Israel. Work schedule is Monday to Friday, from 9 AM to 6 PM (with Friday being a work-from-home day).

Join Wiz, a trailblazer in cloud security, as we empower businesses to excel in the cloud. As the fastest-growing startup, we are on a mission to enhance the security of cloud environments, accelerating the success of organizations worldwide. Our dedicated team spans over 20 countries and safeguards the infrastructure of numerous clients, including more than half of the Fortune 100. We scan and secure over 230 billion files daily, establishing ourselves as a leader in a rapidly expanding market. At Wiz, you will have the opportunity to think innovatively, pursue ambitious goals, and leverage your skills to significantly impact our growth. Join us in crafting secure cloud environments that enable top-tier companies to operate efficiently and effectively.