Customer Experience Engineering Manager

About Carvana... “We believe CVNA is in the early stages of becoming the next U.S. retail category killer.” – Stephens Investment Bank, Analyst Report, September 2024 At Carvana, we have always prioritized cutting-edge technology as a cornerstone of our strategy. This commitment has allowed us to become the third fastest company in history to reach the Fortu…

Role Overview achieve1 is seeking a Principal Security Engineer for a temporary assignment in Tempe. This position plays a key part in protecting company systems, data, and infrastructure from security threats. What You Will Do Assess security risks across platforms and services Implement security measures to strengthen defenses Work closely with teams from different departments to improve overall security Location This role is based in Tempe. Position Type Temporary

About Gemini Founded in 2014 by Cameron and Tyler Winklevoss, Gemini is a premier global cryptocurrency and Web3 platform. We provide individuals and institutions across more than 70 countries with a diverse suite of reliable, secure, and user-friendly crypto products and services. Our mission is to facilitate the next frontier of financial, creative, and personal freedom through trusted access to a decentralized future. We strive for a world where cryptocurrency transforms the global financial landscape, enabling greater choice and opportunity for everyone while bridging traditional finance with the evolving cryptoeconomy in a more open, fair, and secure manner. As a publicly traded company, Gemini is uniquely positioned to advance this vision with enhanced scale and impact. The Enterprise Infrastructure Department Within our Operations framework, the Enterprise Infrastructure team is responsible for maintaining the internal technology environment that supports Gemini's workforce. This team operates as a cohesive engineering and service organization, integrating exceptional front-line support with DevOps-driven platform engineering under a unified mission. Our strategy in enterprise technology is centered on driving business growth through an engineering-first approach, establishing a modern, secure, and scalable foundation for seamless collaboration and innovative operations. By prioritizing operational excellence, continuous enhancements of existing systems, and strategic automation—such as Infrastructure as Code, GitOps workflows, and AI-enhanced operations—we position IT as an engineering discipline that significantly impacts both the department and the larger organization. Role Overview: Staff Enterprise Infrastructure Engineer As a Staff Enterprise Infrastructure Engineer, you will take on the role of a technical leader and force multiplier across all aspects of Enterprise Infrastructure—from outstanding end-user support to backend platform engineering and automation. You will employ DevOps methodologies to guide the design, implementation, and ongoing improvement of the systems that support Gemini's global workforce. Your responsibilities will include developing strategies and executing plans for endpoint management, user identity and access lifecycle, internal tooling, Infrastructure as Code, CI/CD pipelines, and AI-enhanced operational workflows. You will also define and monitor key performance metrics, convey trends and capacity insights to leadership, and make informed decisions regarding tooling adoption, vendor partnerships, and architectural direction, all while considering the implications of these decisions on teams and stakeholders beyond Enterprise Infrastructure.

Role overview The Senior Staff Package Design Engineer at Renesas Electronics Corporation will focus on creating advanced packaging solutions for semiconductor products. Based in Tempe, this position requires working closely with colleagues from multiple disciplines to deliver high-performance packages that satisfy both industry standards and customer needs. What you will do Design and refine packaging for semiconductor devices, ensuring robust performance and reliability. Collaborate with cross-functional teams to align packaging solutions with technical requirements and production objectives. Use technical knowledge to enhance design methods, with the goal of increasing efficiency and maintaining consistent quality in manufacturing.

Who We AreAt Verkada, we are revolutionizing the way organizations safeguard their personnel and properties through our integrated, AI-driven platform. As a frontrunner in cloud-based physical security, Verkada empowers organizations to enhance safety and operational efficiency with a unified software platform encompassing video security, access control, air quality monitoring, alarms, intercoms, and visitor management solutions.With over 30,000 organizations worldwide, including more than 100 Fortune 500 companies, relying on Verkada for their physical security needs, we provide streamlined management, intelligent control, and scalable deployment options. Founded in 2016, Verkada has experienced remarkable growth, now operating 15 offices and employing over 2,200 full-time professionals.About the RoleThe Solutions Engineering team is in search of a dynamic SE leader to join our Tempe, AZ office. The Solutions Engineering Manager will lead and develop high-performing Select & Territory Solutions Engineering teams. We seek a proven technical leader who thrives in a fast-paced environment, demonstrating strong motivation, an entrepreneurial spirit, and exceptional follow-through skills. This position requires onsite presence at our Tempe office; remote or hybrid options are not available.What You'll DoPeople Leader: Recruit, develop, and lead inclusive, engaged, high-performing Select & Territory Solutions Engineering teams.Technical Leader: Act as a technical coach, mentor, and problem solver, assisting with technical escalations and managing complex technical challenges.Builder: Identify gaps, take initiative, and assume ownership to establish programs and processes that support the SE team.Connector: Collaborate cross-functionally to enhance communication and cooperation across departments such as sales, product, support, enablement, and marketing.Career Champion: Elevate the team’s skill set through coaching, mentoring, and enablement initiatives.Travel Requirement: Up to 25% travel may be necessary.What You BringProven leadership experience as a technical presales Manager for a minimum of 3 years in a similar organization is preferred.Experience in a cloud and network infrastructure-focused company with exposure to hardware and software is essential.Bachelor's degree in Computer Networking, Information Technology, Cybersecurity, Electrical Engineering, or a related field from an accredited institution is required.

Implementation EngineerAbout BasataLocated in Tempe, AZ, Basata is revolutionizing the healthcare landscape with innovative AI-driven tools designed to streamline and automate the cumbersome tasks that often hinder healthcare practitioners. Our mission is to empower medical teams, allowing them to shift their focus from administrative duties to providing exceptional patient care.As a tight-knit and agile team, we thrive on building intelligent systems and crafting seamless user experiences. If you are passionate about pioneering change, redefining workflows, and tackling the inefficiencies in healthcare, we invite you to join us.About the RoleWe are in search of a dynamic Implementation Engineer to spearhead the integration of Basata's AI solutions into specialized medical practices. In this role, you will act as the vital link between our engineering team and our clients, engaging with customers to analyze intricate administrative workflows, configuring our platform to align with EHR systems and existing infrastructures, and ensuring that every deployment yields tangible results. Your insights from the field will be instrumental in guiding our future developments.What You’ll DoLead end-to-end implementations: Take charge of each customer deployment from initiation through to successful go-live and continued support.Map and re-engineer workflows: Collaborate on-site with practice staff to gain a deep understanding of their administrative processes and design optimal integrations for Basata's AI solutions.Drive EHR and systems integration: Configure and troubleshoot interfaces with EHR platforms, practice management systems, and other clinical infrastructures, utilizing HL7/FHIR standards and APIs for seamless data flow.Champion change management: Foster trust, mitigate resistance, develop training programs, and ensure sustained adoption of our solutions beyond the initial launch.Gather and translate requirements: Represent the technical voice of the customer by capturing detailed workflow specifications, edge cases, and feedback, then converting them into actionable insights for our engineering and product teams.Build scalable implementation processes: Document best practices, playbooks, and templates throughout the deployment process to create a robust implementation framework that supports Basata's growth from dozens of clinics to many more.Monitor and optimize post-deployment: Continuously track performance metrics and seek opportunities for improvement post-launch.

As a Senior Quality Engineer, you will play a pivotal role in ensuring the highest quality standards within our cross-functional teams dedicated to the development of combination products and medical devices. Your expertise will be crucial in executing Quality System requirements, ensuring that our products are compliant with global Combination Product and Medical Device Regulations throughout the entire lifecycle, from development to procurement.Key Responsibilities:Conduct QA activities related to Combination Product and Medical Device Development, ensuring adherence to company policies and procedures.Execute design control and risk management activities in alignment with AbbVie’s Quality System.Collaborate with Quality and Operations teams to meet documentation standards for design control, including risk management and design change control.Manage third-party suppliers by reviewing their design control activities.Assist in the creation of regulatory submission documentation.Identify and address gaps in the Design History File and Risk Management processes.Independently initiate assignments, leading development and process improvement initiatives while proactively addressing quality issues.Monitor and enhance process effectiveness and project quality, proposing actionable improvements.Utilize knowledge of global regulations to guide compliance efforts.Prepare for and support regulatory agency and internal audits.Lead investigations for IRRs, NCRs, and Observations, ensuring thorough documentation.Engage in departmental Change Control activities, applying Design Control knowledge for impact assessments.Review and approve changes pertinent to late-stage development projects.Facilitate interactions with regulatory authorities during audits.Draft and update procedures, forms, and documentation as required.Collaborate with cross-functional teams to drive continuous improvement.

Company DescriptionAt Olsson, we are committed to engineering and designing innovative solutions that enhance the world we live in. Our core values of responsiveness, transparency, and results-driven focus guide our interactions with clients and employees alike.As a people-first organization, we recognize that our most valuable asset is our workforce. This philosophy fosters a creative environment where individuals can thrive, contributing to a culture that is distinctly Olsson. Our growth is intertwined with the personal and professional development of our team members, creating a profound impact on the communities we serve.Job DescriptionThe Construction Materials Team at Olsson is vital in guaranteeing the quality, safety, and performance of materials used in both infrastructure and building projects. Our team conducts crucial testing and analysis on materials such as concrete, asphalt, soil, and aggregates, ensuring structural integrity and compliance with industry standards.As the Construction Materials Testing Manager, you will lead and nurture a talented team of technicians and field staff, providing technical guidance, mentorship, and oversight on diverse construction projects. Your leadership will ensure that project teams deliver exceptional construction observation, testing, and documentation in accordance with Olsson’s standards and client expectations.In this role, you will manage QA/QC processes for construction assignments, review intricate technical challenges, and serve as a senior consultant on significant or high-profile projects. Utilizing your extensive experience, you will independently assess field conditions, interpret test results, and offer informed recommendations to guarantee the quality, safety, and compliance of materials and construction elements.This position is crucial for the successful execution of projects, as you will coordinate staffing, maintain operational efficiency, support project managers, and cultivate strong relationships with clients, contractors, and internal teams.Primary Responsibilities:Guide, mentor, and support staff on the technical dimensions of construction materials testing projects, ensuring seamless coordination across all involved disciplines.Plan, implement, and oversee QA/QC processes for construction assignments, ensuring project deliverables meet Olsson’s standards for accuracy, completeness, and technical excellence.Lead initiatives to identify, organize, and allocate technical resources necessary to address the group’s workload and project demands.

About Olsson Olsson engineers and designs solutions that shape communities and improve daily life. The company values responsiveness, transparency, and results, with a strong focus on supporting its people, clients, and the communities it serves. Growth and creativity are encouraged, making space for employees to develop their skills and contribute meaningfully. Entry-Level Surveyor Role in Tempe, AZ This entry-level surveyor position is designed for someone who enjoys working outdoors and pays close attention to detail. The surveyor will assist with fieldwork such as topographic and boundary surveys, land title surveys, and construction staking. These tasks are foundational in construction and civil engineering, requiring accurate measurement and mapping to define land boundaries and topographical features. Travel to different job sites is required throughout various construction phases. The work involves exposure to different terrains and weather conditions. Benefits Personal protective equipment (PPE) provided Work boot reimbursement program Options for cell phone reimbursement Comprehensive paid training, access to a mentorship program, and hands-on learning by shadowing experienced professionals