Senior Sales Engineer at Zscaler | Tokyo

Join Zscaler as a Senior Sales Engineer and be part of a dynamic team that is transforming the cybersecurity landscape. In this role, you'll leverage your technical expertise to support sales initiatives, engage with clients, and provide innovative solutions that meet their needs.

We are seeking a dedicated and skilled Field Service Engineer to join our dynamic team at Intuitive Surgical, Inc.. In this crucial role, you will be responsible for providing top-notch technical support and service for our innovative robotic surgical systems. Your expertise will ensure that our products are functioning optimally and that our clients receive the highest level of service.The ideal candidate will have a strong background in engineering, excellent problem-solving skills, and a passion for advancing healthcare technology. You will be working closely with healthcare professionals to ensure that our sophisticated systems are utilized to their fullest potential.

Role overview As a Technical Support Engineer at intuitive in Tokyo, the focus is on assisting clients with technical challenges and ensuring they receive dependable support. Daily work involves troubleshooting, resolving technical problems, and communicating clearly with customers to address their concerns. What you will do Respond to technical questions from clients and deliver effective solutions Diagnose and resolve product-related issues to help maintain customer satisfaction Collaborate with engineers and product managers to understand product features and meet client needs Help strengthen client relationships by providing consistent, reliable support Collaboration This role involves frequent interaction with internal teams such as engineering and product management. Staying up to date on product developments is key to providing accurate support to clients. Growth and development intuitive encourages learning and career growth. Team members receive support as they expand their technical skills and develop professionally within the company.

About Us:TAaKA Engineering is a dynamic engineering consulting firm located in Tokyo, specializing in advanced energy solutions including prime power, data centers, and industrial energy projects across the U.S. While our current portfolio is primarily focused on battery and solar initiatives, we are actively expanding our capabilities to encompass microgrids and data center infrastructure. Committed to innovation and sustainability, we strive to transform the energy engineering landscape.We are on the lookout for a talented and driven Offshore Wind Engineer to enrich our team. This role will involve technical support for the development, design, and execution of offshore wind projects, requiring collaboration across various disciplines to maximize project performance from initial concept to final construction.

About the Process Engineering Internship ASM International is looking for a Process Engineering Intern to join the team in Tama-shi, Tokyo. This internship is designed for students or recent graduates interested in gaining practical experience in process engineering at a major supplier of semiconductor manufacturing equipment. What You Will Do Collaborate with experienced engineers on development and optimization of manufacturing processes Support ongoing projects aimed at improving semiconductor production methods Apply analytical skills to real-world technical challenges Who Should Apply Current students or recent graduates in engineering or a related technical field Strong interest in technology and process innovation Analytical mindset and eagerness to learn This internship offers a chance to work closely with professionals in the semiconductor industry and build valuable hands-on experience.

Role overview Applied Intuition is looking for a Software Engineer based in Tokyo Prefecture, Japan. This position centers on building and maintaining software applications that help advance the company’s operational objectives. Both development and testing play a key part in the daily work, with a focus on delivering reliable and effective solutions. What you will do Develop and maintain software applications that support core business operations Test new features and updates to confirm quality and performance standards Collaborate with colleagues across different teams to deliver products tailored to user needs Collaboration Engineers in this role work closely with cross-functional groups, contributing to products that align with Applied Intuition’s broader mission.

Join WalkMe, an SAP company that has revolutionized the Digital Adoption Platform (DAP), empowering business leaders to navigate today's intricate digital landscape. WalkMe's innovative features—guidance, engagement, insights, and automation—enable employees to enhance their efficiency, provide executives with deeper visibility into digital engagement, and help organizations maximize their digital assets for successful transformation.In partnership with SAP, WalkMe transforms the digital transformation journey, allowing businesses to fully leverage SAP's robust ERP solutions while enhancing user experience and productivity through WalkMe's intuitive platform.We are currently seeking a Customer Success Engineer (CSE) to manage strategic initiatives that ensure our customers derive maximum value from WalkMe solutions, enhancing overall customer satisfaction. The CSE will utilize advisory skills, implementation experience, customer success engineering, enablement, and proactive engagement to foster adoption, improve retention, and drive growth. Proactivity will be demonstrated by analyzing reports, leveraging AI insights, and anticipating customer needs. This role serves as a bridge between product capabilities and business outcomes, acting as both a trusted advisor and a hands-on resource for strategic projects.

About the RoleAs an Information Security Engineer, you will take a pivotal role in safeguarding our customers by continuously monitoring security incidents, triaging issues, and ensuring they are resolved efficiently.Oversee the security posture of IFS customers, ensuring their systems are protected.Analyze real-time security events and prioritize incidents based on their severity.Collect and analyze necessary data to investigate information security incidents.Identify security vulnerabilities and contribute to the enhancement of security measures.Administer and maintain security operations tools and services.Stay informed about evolving threats and vulnerabilities, providing strategic security advice.Assist customers with compliance reviews, audits, and due diligence by validating security documentation.Enhance departmental documentation and procedures.Ensure effective customer engagement and manage issues until resolution.

Join Wayve, a pioneering technology company at the forefront of autonomous driving innovation, as an Application Software Engineer. This role offers a unique opportunity to relocate to Tokyo, where you will collaborate with a team of talented engineers to design, develop, and optimize cutting-edge software solutions.As an Application Software Engineer, you will contribute to the development of our advanced driving systems, focusing on enhancing the performance and reliability of our software applications. You will work in a dynamic environment that encourages continuous learning and innovation.

Join Our Team as a Technical Support Engineer in Tokyo!Position OverviewAt Genetec, we utilize innovative software tools to diagnose and resolve complex technical challenges and service disruptions, significantly enhancing customer satisfaction. This role is crucial in providing prompt and accurate technical support based on a profound understanding of Genetec solutions.You will engage in diverse responsibilities, including on-site field support, collaborating with our internal technical support team and R&D engineers.Main Responsibilities■ Technical Support Duties· Utilize software tools to diagnose technical issues and resolve failures.· Provide clear and concise technical explanations to customers.· Implement problem resolution based on established processes.· Expedite the escalation of critical customer issues through appropriate channels.· Collaborate with other technical support representatives and R&D engineers to resolve challenges.· Build and maintain trust with both new and existing customers.· Acquire and maintain extensive knowledge of Genetec solutions.· Contribute to the improvement of support processes and software.· Assist in creating technical documentation and knowledge base articles.· Appropriately log issues encountered by customers into the ticketing system and CRM tools. ■ Field Support Duties· Install, audit, evaluate, maintain, and provide technical support for Genetec systems at customer sites.· Conduct Proof of Concept (PoC), on-site technical support, system installations, training, and evaluations.· Serve as the technical liaison between Genetec and customers.· Organize and develop product and feature requirements based on customer feedback.· Provide technical consultation on strategic planning, best practices, upgrades, and concerns.· Offer flexible technical consulting regarding software implementation, integration, training, and change requests. Qualifications· Graduate or Bachelor’s Degree in Computer Science, Computer Engineering, Electronic Engineering, or a related field.· Initial experience in a similar role (support, IT, networking, etc.).· Excellent analytical and troubleshooting skills for hardware and software.· Ability to act flexibly and proactively while managing multiple tasks and priorities.· Experience in customer service, technical support, or project management.· Willingness to learn new technologies and grow with software evolution.· Strong team player with the ability to work autonomously.· Experience in physical security (video surveillance, access control systems).· CCNA certification preferred.· Proficient communication skills in English (both verbal and written).· Valid driver's license and passport, with the ability to travel up to 35%. Technical Skills· Knowledge of Windows OS (Active Directory, file sharing, IIS, clustering, GPO, performance monitoring, etc.) and troubleshooting skills.· Advanced understanding of network and IP protocols.· Experience configuring and troubleshooting network devices such as switches and routers.· Operational experience with IP-based video security systems (CCTV) or access control.· Experience using SQL databases.· Understanding of TCP/IP/UDP protocol stack.· Knowledge of network storage (SAN, NAS, iSCSI) principles and best practices.· Basic understanding of server virtualization. Preferred Skills and Experience· Experience with physical security and related technologies is a plus.

Join Our Innovative AI Lab as a Partner Deployed Engineer!At Cognition, we're pioneering the future of artificial intelligence by developing cutting-edge, end-to-end software agents. Our flagship creation, Devin, stands as the world’s first AI software engineer, designed to collaborate with human engineers, allowing them to tackle more complex and engaging problems while driving their teams toward ambitious goals.Our elite team comprises world-class competitive programmers, seasoned founders, and thought leaders from top-tier AI companies such as Scale AI, Waymo, Tesla, Google DeepMind, and more. Together, we are committed to facing the most significant challenges in AI and real-world problem-solving.As we continue to enhance Devin and confront our most formidable challenges, we invite you to be a part of this exciting journey.About the RoleAs a Partner Deployed Engineer (Partner DE) at Cognition, you will serve as a vital technical expert, acting as a bridge between our services partners—such as Global Systems Integrators—and our innovative solutions, Devin and Windsurf. Your primary mission will be to facilitate successful deployments, scalability, and value realization across diverse client environments.In this pivotal role, you will collaborate closely with partner solution architects, delivery leads, and engineering teams to cultivate repeatable offerings and develop internal expertise on the Cognition platform. Instead of managing a single client, your influence will extend across multiple partner organizations, enabling them to enhance their customer support capabilities at scale.This position seamlessly integrates deep technical expertise with partner enablement and ecosystem development. You will lead technical training sessions, assist in pilot projects, eliminate deployment obstacles, and help GSIs incorporate Devin and Windsurf into their operational workflows. Essentially, you will represent Cognition's technical acumen within partner organizations.Your Responsibilities Will Include:Ensuring the technical success of GSI partners throughout onboarding, enablement, and large-scale deployment of Devin/Windsurf.Collaborating directly with partner engineering and architecture teams to comprehend their delivery frameworks, tools, and client use cases.Empowering partners to create repeatable solutions, accelerators, and reference architectures utilizing Devin/Windsurf.Leading hands-on technical training sessions, workshops, and in-depth discussions for partner teams.Supporting partner-led customer pilots and initial production deployments, especially during complex scenarios.Serving as a technical escalation point for intricate integrations and enterprise-level workflows.

Join our innovative team at Nagarro as a Trainee, where you'll have the opportunity to develop your skills and gain hands-on experience in a dynamic engineering environment. This role is perfect for recent graduates or individuals looking to kickstart their careers in technology.

Fluency in Japanese is a requirement for this position.Position Overview:At Tanium, our Technical Support Engineers play a crucial role in delivering exceptional service to our clients by effectively resolving technical challenges and addressing inquiries promptly. With a strong emphasis on customer satisfaction, our Support Engineers engage with clients both reactively and proactively, enhancing the overall experience of our enterprise customers using Tanium. This position reports to a Support Manager.As a Support Engineer, you will have continuous opportunities to leverage your technical expertise while developing new skills in areas such as scripting and debugging.Key Responsibilities:Deliver support to customers by:Prioritizing and triaging incoming support casesResolving customer support issuesCollaborating with fellow Support Engineers on assigned casesResponding to queries on the Tanium community platformEnhance customer experience through:Documenting best practicesMonitoring activities, documenting root causes, and reporting findingsActing as a technical subject matter expert, focusing on testing and troubleshootingTesting Tanium software and providing constructive feedback to the engineering teams to improve customer satisfaction

Embark on a transformative career with ASM, where state-of-the-art technology harmonizes with a collaborative culture.For over 55 years, ASM has been a pioneer in innovation and technological advancements. With a workforce exceeding 4,500 employees hailing from 70 nationalities, our dedicated team and cutting-edge semiconductor devices are integral to shaping the future through trends such as 5G, cloud computing, AI, and autonomous driving. Yet, we are more than just a technology firm; we prioritize diversity, inclusion, and sustainability, striving to positively influence the world. Our development programs are designed to nurture your growth, expand your potential, and push the boundaries of innovation.ASM is on the lookout for a Senior Process Engineer to join our Global Key Product Unit in Tama, Japan.The successful candidate will become an integral member of the PEALD Process Development team, focusing on technological innovations and the advancement of new processes for semiconductor fabrication.Key Responsibilities:Design and execute experiments, gather data, analyze findings, and prepare comprehensive reports on various process development initiatives.Conduct hardware characterization, establish process windows, and assess process-hardware interactions.Troubleshoot intricate issues, perform Root Cause Analysis, and address complex process engineering challenges.Develop internal and external documentation, including product specifications, presentations, and technical reports.Engage with clients to tackle challenging process engineering issues with minimal supervision.Foster team collaboration and provide leadership in technical and theoretical communication.

About the Role Mercari is looking for a Platform Engineer in Minato City, Tokyo. This role focuses on building and maintaining scalable systems to support a growing user base. The engineering team works together to improve the platform and deliver strong user experiences. What You Will Do Develop and maintain core platform systems Work with cross-functional teams to design efficient, sustainable solutions Support the platform's growth and reliability as user numbers increase

Technical Support Engineer (Tokyo, Japan).Are you a passionate technical problem solver who thrives on transforming customer challenges into success stories? Join Ivanti, where you will deliver expert support and cultivate trusted partnerships, empowering clients to benefit from secure, top-tier IT solutions. Your technical expertise and dedication to customer satisfaction will significantly enhance the experience of our global clientele—every single day. Why this role matters Your contribution will play a crucial role in establishing secure, scalable IT environments for prominent organizations across the globe. You will be at the forefront of our customer experience, tackling intricate technical challenges and enabling clients to harness the full potential of Ivanti's solutions. By becoming part of our team, you will help redefine support and empower our enterprise customers to flourish in a rapidly evolving Everywhere Work environment. What you’ll do: Provide comprehensive technical support for Ivanti’s SaaS and on-premises platforms, effectively resolving complex customer inquiries and cases. Troubleshoot and analyze root causes, delivering clear and efficient solutions for client/server communications, SSL/TLS, networking, and mobile device management. Foster strong relationships with customers through empathetic, proactive support and transparent communication. Work collaboratively with cross-functional teams, leveraging your insights to advocate for optimal technical outcomes. Set up and maintain test environments to replicate issues, ensuring robust troubleshooting capabilities. Develop and author Knowledge Base articles to empower customers and promote self-service. Stay updated on best practices and new product features to provide world-class support. Advise customers on secure network communications, including SSL/TLS protocols, certificate management, and troubleshooting security issues. What you will bring: Proven experience troubleshooting client/server communications and enterprise systems (DNS, networking, firewalls, SMTP, HTTPS, load balancers, ActiveSync, and Microsoft server technologies). Hands-on expertise in Mobile Device Management (MDM), particularly with Apple iOS and Android Enterprise. Strong analytical skills for diagnosing SSL/TLS issues, including handshake failures, certificate errors, and network blocks. Knowledge in cloud environments (Azure/Intune), networking, and security protocols.

Join Mercari as an IT Infrastructure Engineer and play a pivotal role in shaping the technological backbone of our operations. This position requires fluency in Japanese, as the job description is available in Japanese only.At Mercari, we believe in creating a world where all values can circulate, enhancing the possibilities for everyone. Founded in 2013, we aim to connect people through technology and expand opportunities for individuals and society alike.Your mission will involve designing, building, and managing our corporate IT infrastructure across various platforms and services. If you’re ready to take on unique challenges in a dynamic environment, we want to hear from you!

About Woven by ToyotaWoven by Toyota is spearheading Toyota’s transformative journey into a mobility-centric company. With a commitment to innovating for the betterment of society, our mission is to redefine mobility through human-centered solutions, expanding the very essence of what 'mobility' signifies and how it serves our communities.Our initiatives focus on four core areas: Advanced Driver Assistance Systems (ADAS) alongside autonomous driving technologies; Arene, a robust platform for software-defined vehicles; Woven City, a living laboratory for mobility experimentation; and Cloud & AI, which underpins our collaborative digital infrastructure. Together, these efforts aim to realize our ambitious vision: a world free of accidents where well-being is prioritized for everyone.TEAMAt Toyota, we are redefining movement itself. We are dedicated to enhancing the flow of people, goods, information, and energy. Woven City, our innovative testbed, embodies our three foundational principles: A Living Laboratory™, Human-Centered design, and Ever Evolving City™. This environment allows inventors, residents, and visitors to seamlessly interact with cutting-edge technologies in a setting that mirrors real urban life.Our seasoned engineers are committed to fostering innovation through our advanced Experimentation Platform. We facilitate inventors in testing their concepts and hypotheses in both digital and physical realms, employing A/B testing and various experimental methodologies to support informed, data-driven decisions. By integrating experimentation into the product development lifecycle, we enable faster, higher-quality, and safer product launches.Our goal is to empower creators by guiding them through a structured, data-informed process to realize their ideas. We are devoted to crafting a dynamic platform that accommodates the diverse requirements of inventors, nurturing a culture of experimentation that reduces risk and enhances innovation.

Join Mujin as a Cybersecurity Engineer!Mujin is at the forefront of industrial automation, revolutionizing supply chain efficiency with our proprietary MujinOS—an intelligent operating system designed for robotics. Our innovative approach, known as Machine Intelligence (MujinMI), utilizes real-time digital twins paired with advanced algorithms for perception, planning, and control, enabling fully autonomous operations.Our flagship product, the MujinController, offers a highly customizable, no-code interface that integrates state-of-the-art motion planning and computer vision technology. This allows for seamless automation of complex tasks, such as palletizing, picking, and unloading trucks.With headquarters in Japan and expanding operations in the US, China, and Europe, we are inviting you to become part of a dynamic team where you can influence the future of automation.As a Cybersecurity Engineer, you will be instrumental in safeguarding the next generation of industrial robotics. You will ensure that security is integrated into every stage of our product development lifecycle and supporting infrastructure.

About Our TeamThe Technical Success team is dedicated to empowering developers and enterprises to thrive in creating scalable production applications using the OpenAI API platform. We provide guidance and support to maximize value and adoption of our advanced models. Our clientele spans from burgeoning startups to well-established global corporations.About This RoleWe are seeking a technically proficient and business-oriented AI Deployment Engineer to collaborate closely with our most strategic high-impact platform customers. Your role will involve assisting them throughout the stages of application ideation, development, delivery, and scaling, thereby accelerating the value of their creations on our platform. You will engage with innovative use cases built on our API, acting as a vital channel for providing high-quality feedback to our Product and Research teams.This role is based in Tokyo, Japan, utilizing a hybrid work model of three days in the office each week, with relocation assistance available for new hires.Your Responsibilities Include:Engaging closely with our key platform customers, serving as their technical advisor in conceptualizing and developing innovative applications on our API.Offering proactive guidance to help customers maximize the business impact of their applications and expedite their journey to value.Experimenting and prototyping solutions tailored to customer needs.Building and nurturing relationships with customer leadership and stakeholders to ensure successful deployment and scaling of their applications.Contributing to our open-source resources for developers and enterprises.Enhancing the AI Deployment Engineering function through knowledge sharing, codifying best practices, and publishing resources in our internal and external repositories.Assessing, synthesizing, and delivering impactful feedback to the Product and Research teams.Leveraging your expertise in Python and JavaScript programming.Ideal Candidate Profile:Possess 5+ years of experience in technical consulting or a related role.Expertise in Python and JavaScript programming.