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Experience
About the job
At AnyMind Group, we are experiencing rapid growth in the D2C, e-commerce, and marketing sectors, particularly across East and Southeast Asia. We are looking for a Customer Success Manager to lead our cross-border e-commerce support initiatives.
Key Responsibilities
Support the implementation of our logistics assistance software, 'AnyLogi'
Assist e-commerce businesses in resolving logistics challenges
Support logistics operations and develop strategies to enhance user loyalty
Collaborate with the development team to ensure stable operations
Required Qualifications
A minimum of 2 years of experience in the logistics field or 2 years in customer success or system operations within a SaaS environment
Preferred Qualifications
Sales experience in the logistics sector or experience in system implementation consulting
At AnyMind Group, we are experiencing rapid growth in the D2C, e-commerce, and marketing sectors, particularly across East and Southeast Asia. We are looking for a Customer Success Manager to lead our cross-border e-commerce support initiatives. Key ResponsibilitiesSupport the implementation of our logistics assistance software, 'AnyLogi'Assist e-commerce bu…
Join Soracom as an Enterprise Account ManagerSoracom is at the forefront of digital transformation, offering a robust IoT platform that supports over 9 million contract lines globally across diverse industries like manufacturing, energy, logistics, and construction. Our Sales team acts not merely as sellers but as strategic partners, collaborating with clients to understand and achieve their IoT ambitions.Mission: To Support Social Infrastructure and Expand the Potential of IoTYour role will play a pivotal part in our growth by focusing on both new customer acquisition and deepening relationships with existing large-scale clients. As many projects are now entering the phase of societal implementation, you will be expected to address technical and organizational challenges, expanding business value over the years.Key ResponsibilitiesExpansion & Evolution: Support the stable operation of projects for existing key customers, facilitating expansion into other departments and new business areas within their organizations.New Business Development: Lead the creation and closure of significant new projects by proposing Soracom’s value aligned with potential customers’ business challenges.Why This Position Stands OutEngage in the creation of new services and businesses utilizing IoT.Gain strategic sales experience by deeply engaging with clients’ businesses and products.Collaborate closely with engineering and product teams to play a crucial role in business development.Participate in a globally expanding IoT platform business.Job DutiesStrategic Account Management: Build long-term partnerships by deeply understanding the management challenges and business roadmaps of key customers.Drive Expansion: Enhance the value of existing projects while leading business growth through expansion into other departments and new use cases.Project Orchestration: Advance complex projects by collaborating with various stakeholders including customers, internal engineers, and partner companies.Create Feedback Loops: Share real customer needs and insights with the product development team to contribute to the evolution of the platform.
Join Mapbox, the premier real-time location platform that empowers businesses to create location-aware solutions. Our platform provides unparalleled tools for navigating people, packages, and vehicles globally. With over 4 million registered developers, Mapbox stands out for its flexibility and commitment to security and privacy compliance. Companies leverage our applications, data, SDKs, and APIs to craft customized, engaging experiences that captivate their customers.Key ResponsibilitiesDrive the growth of Mapbox in the Korean market, catering to both domestic and international use cases.Establish and nurture relationships with large enterprises and key Mapbox clients, from initial contact through product launch and beyond.Leverage Mapbox’s capabilities alongside a thorough understanding of customer needs to deliver impactful solutions with measurable outcomes.Provide feedback on customer requirements and industry trends to influence Mapbox’s product development roadmap.Create and implement strategies to enhance Mapbox’s presence in crucial industry verticals, collaborating with teams to showcase client success stories.
Join our dynamic team at ServiceNow as a Senior Mid-Market Account Executive. In this pivotal role, you will drive sales strategies and engage with key clients to enhance their operational efficiencies through our innovative solutions. You will leverage your expertise in account management and strategic selling to expand our market presence and foster strong relationships with mid-market businesses.
Join our dynamic Key Account Management team as a Manager at Sika AG in Tokyo! In this pivotal role, you will lead strategic initiatives to enhance client relationships and drive business growth. You will be responsible for developing and executing account strategies, managing key client accounts, and ensuring customer satisfaction through tailored solutions.We are looking for a proactive leader who can inspire a team to achieve excellence, while also maintaining a keen focus on market trends and customer needs. If you have a passion for account management and a track record of success, we want to hear from you!
Join Similarweb as an Enterprise Account Manager and play a crucial role in driving the success of our enterprise clients. In this position, you will leverage your expertise to build and maintain strong relationships with key stakeholders, ensuring they derive maximum value from our platform. Your ability to understand client needs and deliver tailored solutions will be key to your success.As an Enterprise Account Manager, you will be responsible for managing a portfolio of high-value accounts, identifying growth opportunities, and collaborating with cross-functional teams to deliver exceptional results. You will also be instrumental in developing strategic plans that align with our clients' business goals.
Accounting Manager Are you looking to thrive in a dynamic, fast-paced, and collaborative work environment? Do you want to join an organization where the Accounting function is pivotal to strategic growth? If so, CIC Japan is on the lookout for an Accounting Manager to enhance its accounting operations within our rapidly expanding environment. This role will oversee accounting functions across various entities in Japan, lead a dedicated team, and ensure the integrity of our financial reporting and processes. Additionally, you will play a crucial role in developing scalable finance operations as we expand throughout Asia. This position reports directly to the Finance Director of Japan. ABOUT CIC & CIC TOKYO CIC is a global leader in creating and managing innovation communities. Established in 1999 in Cambridge, MA, CIC was among the pioneers in offering flexible office spaces and coworking solutions, enabling the world's most influential entrepreneurs to innovate more effectively. With locations in Boston, Cambridge, Philadelphia, Providence, Rotterdam, St. Louis, Warsaw, and Tokyo, we are continuously expanding into new cities. CIC Tokyo, our newest site and the first in Asia, opened in October 2020 in the vibrant Minato-ku business district. Featuring approximately 6,000 square meters of innovative workspaces on the 15th and 16th floors of the Toranomon Hills Business Tower, we accommodate more than 250 companies. CIC Tokyo focuses on nurturing growth-oriented enterprises and fostering communities that accelerate business development and global outreach. Due to its significant impact on the startup landscape, CIC Tokyo regularly hosts high-profile visits from dignitaries, including Prime Minister Kishida and Governor Koike, solidifying its status as a prestigious hub for new businesses and startups in Japan. Discover more about us here. YOUR DAY-TO-DAY WORK You will engage in the preparation of accurate and comprehensive financial and operational reports. We encourage you to provide both solicited and unsolicited insights regarding accounting operations, with a strong emphasis on ensuring a successful month-end closing process. You will also be involved in various projects from an accounting perspective and assist with issues related to the preparation of annual accounts. As the lead for accounting operations, you will collaborate closely with the Finance Director of Japan to support both internal and external requirements. Oversee full-cycle accounting (AP, AR, GL, fixed assets, accruals) Lead month-end, quarter-end, and year-end close processes Manage and develop a team of two accountants
Join Adjust, a leading company under AppLovin (NASDAQ: APP), which empowers marketers globally to measure and enhance their applications across various platforms, from mobile to CTV and beyond. Adjust partners with businesses at every phase of their app marketing journey, catering to both rapidly growing digital brands and traditional companies launching their first applications. Our robust measurement and analytics solutions provide unparalleled visibility, insights, and essential tools that lead to superior outcomes.Make an Impact/ The role:As a Technical Account Manager, you will become an integral member of the APAC TAM team in Tokyo, collaborating closely with various teams including Sales and Integration, as well as all other departments within Adjust. Your primary responsibility will be to ensure an exceptional customer experience, swiftly addressing client issues and effectively resolving them to maintain satisfaction and trust.Empower Your Potential/ Responsibilities:Act as the technical point of contact for clients within Adjust.Assist clients in maximizing the use of Adjust products and tackle any technical challenges they face.Provide daily support and conduct regular check-in calls with your client base.Collaborate with a global support team.Serve as a trusted technical advisor to clients in Japan, ensuring optimal utilization of our measurement platform and services.Conduct proactive account monitoring and technical health assessments.Facilitate clients’ decision-making processes and ensure successful setups by testing and validating configurations.Solve complex issues using both internal and external tools.Work with cross-functional teams (Engineering, Sales, and Support) to resolve customer issues and develop custom solutions.Escalate complex technical issues to engineers and contribute ideas for optimization and improvement to relevant teams.Bring Your Knowledge/ Experience & Qualifications:3–5+ years of experience in a technical account management or related role.Strong communication and interpersonal skills.Proficient in problem-solving and troubleshooting complex issues.Experience in the mobile app or technology industry is a plus.
Join xAI as a Client Account Manager and be at the forefront of innovative advertising solutions. In this role, you will collaborate with Fortune 500 companies to craft and enhance advertising campaigns, utilizing our cutting-edge platform to deliver exceptional results. We are looking for a dynamic individual who is not only passionate about engaging with clients but also committed to xAI's mission of fostering open discourse and interactive experiences. Your role will be pivotal in cultivating robust relationships and driving our business forward.
Join AppsFlyer, the world's premier Modern Marketing Cloud, serving over 90% of the leading apps globally. In Japan, we collaborate with top-tier brands and dynamic startups, empowering them to make informed decisions and achieve significant business outcomes.At AppsFlyer, #LifeAtAF embodies a culture where approachable professionals collaborate with high achievers—a team that thrives together, learns continuously, and celebrates every milestone.We are a collective of inquisitive, ambitious, and cooperative individuals who take pride in our expertise. We uphold high standards, value progress alongside results, and believe that excellence and kindness go hand in hand.Your Role:As a vital contributor to AppsFlyer's growth in Japan, you will manage a diverse portfolio of existing SMB clients while onboarding new customers. You will serve as a trusted advisor to innovative app developers and marketers, helping them derive value from data-driven marketing and AppsFlyer’s measurement solutions. Additionally, you will champion AppsFlyer as the Measurement Authority in Japan, promoting adoption and enhancing market understanding.What You’ll Do:Oversee the entire sales cycle from prospecting to closing, focusing on both existing and new SMB customers.Craft and execute account plans that align with customer goals and growth strategies.Employ value-based selling techniques using the MEDDPICC framework and Challenger Sales methodology.Utilize data and insights to construct compelling narratives that influence customer strategies and showcase AppsFlyer’s impact.Foster strong relationships with decision-makers across marketing, product, analytics, and leadership teams.Maintain a comprehensive perspective of your entire portfolio to proactively identify growth opportunities and retention risks.Collaborate across departments including Sales Development, Customer Success, Partnerships, Marketing, and Resellers to provide an outstanding customer experience.Develop in-depth knowledge of competitor products and strategies to create clear competitive advantages.Ensure operational excellence through accurate forecasting, KPI monitoring, and proactive account management.Surpass revenue and retention targets with disciplined pipeline management and a growth-oriented mindset.
Join New Relic, a global leader in digital intelligence, dedicated to shaping the future of observability. Our innovative platform empowers organizations to excel in an AI-driven world by providing exceptional insights into their intricate systems. As we broaden our international presence, we seek passionate individuals to contribute to our mission. If you’re eager to assist top companies in optimizing their digital applications, we welcome you to explore your career with us!Your OpportunityAt New Relic, we are committed to delivering unparalleled experiences through our SaaS-based digital intelligence platform. We focus on equipping software developers, IT operations, DevOps teams, and application owners with the tools needed to enhance software performance, customer experiences, and business outcomes.If you are a driven software sales professional looking to elevate your career or seeking to engage with a rapidly growing company and its innovative products, we invite you to apply. We are looking for exceptional sales professionals passionate about SaaS and interested in how technology can impact business. This is a valuable opportunity for both personal and professional growth.What You'll DoEffectively follow up on inbound leads and self-sourced prospects to close deals.Identify new business opportunities from existing clients and drive upselling initiatives.Continuously work on improving the sales process.Perform other relevant tasks as determined by the company.This Role Requires• Over 5 years of direct sales experience, with at least 2 years in SaaS sales preferred.• A challenger sales approach with the ability to make proactive proposals to clients and internal teams (route sales excluded).• Strong interest in new industries and technologies.• Experience managing numerous accounts across various sectors rather than just a few key accounts.• A collaborative mindset for team selling, especially in working with engineers during the pre-sales process.• A hardworking individual who thinks on their feet rather than being overly analytical.• A technical or middleware background with a basic understanding of infrastructure, software trends, and overall SaaS sales dynamics, along with experience using business tools such as SFDC, Slack, PowerPoint, and Zoom is a plus.Please note that visa sponsorship is not available for this position.
Veeva Systems is a pioneering organization focused on transforming the life sciences industry through innovative cloud-based solutions. Our mission is to expedite the delivery of therapies to patients by empowering life sciences companies with cutting-edge technology. As one of the fastest-growing SaaS companies, we achieved over $3B in revenue last year, with significant growth opportunities on the horizon. Our core values – Do the Right Thing, Customer Success, Employee Success, and Speed – guide every decision we make. In 2021, Veeva made history by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors. Join us in revolutionizing the life sciences sector and making a positive impact on our customers, employees, and communities.The RoleAs a Senior Account Partner, you will champion Veeva QualityOne solutions across the Food & Beverage, FMCG, and Chemicals sectors in Japan, aiding their digital transformation journeys in Quality, Manufacturing, Supply Chain, Marketing, and R&D.Your responsibilities will encompass the entire sales cycle, from identifying leads to closing deals, while ensuring Customer Success throughout the process. As the primary business development representative in Japan, you will collaborate closely with Marketing, Strategy, and Solution Consultants to strategize actions for securing new clients and expanding our customer portfolio.You will also work in tandem with Veeva’s global sales team and account partners to enhance sales and customer success initiatives for global accounts with a substantial presence in Japan.To ensure your success, you will be supported by Product Experts, Solutions Consultants, and Industry Experts as part of your sales team.This position requires in-office collaboration a minimum of three days a week at our Tokyo or Osaka office.
Riskified is seeking an Enterprise Account Manager for a temporary position in Tokyo to cover maternity leave. This role centers on supporting enterprise clients and maintaining strong relationships throughout the assignment. Role overview The Enterprise Account Manager plays a key part in Riskified’s customer engagement efforts. The focus is on delivering attentive service and ensuring enterprise clients receive support tailored to their needs. What you will do Act as the primary point of contact for assigned enterprise accounts during the contract period Collaborate with internal teams to provide solutions that address each client’s requirements Work to strengthen long-term client relationships and drive ongoing success Requirements Experience managing enterprise-level client accounts Strong communication and relationship-building skills Ability to coordinate with cross-functional teams This is a temporary position based in Tokyo, intended as maternity leave cover.
About GenScriptGenScript Biotech Corporation (Stock Code: 1548.HK) is a leading global biotechnology group, established in 2002, with a strong international presence across North America, Europe, Greater China, and Asia Pacific. Our operations are built upon advanced gene synthesis technology, encompassing Life Science CRO services, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy solutions.GenScript is dedicated to its mission of becoming the most trusted biotech company globally, enhancing the health of humans and nature through innovative biotechnology solutions.Position: Sales Account ManagerLocation: Tokyo, JapanReport to: Head of Sales, Japan Role Description:The Sales Account Manager (SAM) will be instrumental in executing effective sales and marketing strategies to meet sales and profit targets within designated geographic areas. The ideal candidate should leverage their industry knowledge and networks to drive profitable initiatives in alignment with organizational goals.Key Responsibilities:Meet or exceed established monthly, quarterly, and annual sales and profit targets.Assist in the formulation and execution of sales strategies and tactics for products/services, exploring new markets and applications.Collaborate with Sales/Business Development Managers and Technical Account Managers to implement actions that maximize business opportunities in competitive environments.Develop and maintain strong relationships with clients to foster loyalty and repeat business.
About VoodooVoodoo is a pioneering technology firm at the forefront of mobile gaming and app development. With a staggering 7 billion downloads and over 150 million active users monthly, Voodoo ranks as the world’s third-largest mobile publisher by downloads, following tech giants Google and Meta. The company exemplifies hypergrowth within the industry, having raised over $1 billion with backing from renowned investors such as Goldman Sachs, Tencent, and GBL.Role OverviewWe are searching for a passionate and detail-oriented Account Manager to cultivate and enhance relationships with our key clients in Japan. In this role, you will oversee the planning, execution, and management of paid advertising campaigns, ensuring client satisfaction while identifying areas for growth and upselling opportunities. Collaborating closely with clients and internal teams, you will drive high-quality campaign execution and ensure operational efficiency, all while striving for swift and impactful results.Strategically prepare, launch, and optimize digital advertising campaigns utilizing BeReal's advanced adtech stack, particularly Google Ad Manager.Continuously monitor campaign performance, making data-driven adjustments to meet or exceed established KPIs.Deliver comprehensive reports and actionable insights regarding campaign performance to clients.Build and nurture strong, lasting relationships with key clients to ensure their satisfaction and loyalty.Act as the main point of contact for clients, providing regular updates and conducting routine meetings to discuss progress.Proactively identify and propose additional campaigns and advertising solutions that align with client needs.Collaborate effectively with internal teams including marketing, sales, and product to synchronize campaign strategies and objectives.Collect and analyze client feedback to refine campaign offerings and enhance the overall client experience.Conduct regular client meetings to review campaign progress and explore future opportunities.
About SmartNews, Inc.Founded on June 15, 2012, SmartNews, Inc. is driven by the mission to deliver high-quality information to those who need it. We have developed the news application 'SmartNews' which is one of the largest in Japan and the United States, boasting a significant user base.Beginning at the end of 2023, we are excited to launch our first subscription service, 'SmartNews+', in collaboration with our subsidiary Slow News. We are dedicated to providing high-quality journalism and diverse content to as many users as possible. By continuously analyzing vast amounts of global information with advanced algorithms and strong partnerships with over 3,000 media outlets worldwide, we strive to effectively deliver quality information through a user-friendly interface optimized for smart devices, contributing to society.SmartNews has offices in Tokyo, Osaka (Kansai Office), Palo Alto, New York, and Singapore. If you are passionate about joining a global startup and contributing to our mission, we encourage you to apply.Our team focuses on managing advertising in core domestic industries such as automotive, telecommunications, home appliances, real estate, and finance. The advertising business is a crucial pillar of our revenue and significantly contributes to our sustainable growth.In this role as a Senior Account Executive, you will collaborate with stakeholders, including Account Managers, to lead solutions for advertisers' business challenges and aim for long-term expansion of partnerships.Develop strategies and business growth scenarios for your designated industries (automotive, telecommunications).Build relationships with client decision-makers (C-level/B-level) and establish yourself as a trusted partner.Propose comprehensive solutions, including Joint Business Plans (JBP), to address clients' marketing challenges.Drive projects forward through collaboration with various internal stakeholders.Create successful case studies of new initiatives and models, sharing them internally and externally.
Role overview New Relic is expanding its enterprise sales presence in Tokyo. The Senior Account Executive will join a global leader in digital intelligence, working with organizations to improve visibility into their systems through a SaaS-based observability platform. The platform supports software developers, IT operations, DevOps teams, and application owners as they aim to enhance system performance and drive business results. This position suits experienced software sales professionals seeking a new challenge or those interested in working with innovative products at a company broadening its impact. Sales expertise and curiosity about how technology shapes business outcomes are valued in this role. What you will do Follow up on inbound leads and self-sourced prospects to secure new business. Identify and develop upsell opportunities within existing accounts. Continuously improve the sales process. Take on additional sales-related responsibilities as assigned. Requirements Minimum 5 years of direct sales experience, with at least 2 years in SaaS sales preferred. Strong challenger sales approach, able to propose solutions to clients and internally (route sales experience not required). Interest in learning about new industries and technologies. Experience selling across a range of sectors, not limited to a few key accounts. Proven ability to manage multiple accounts across different industries. Comfortable working in a team-selling environment, especially with engineers during pre-sales. Resourceful and action-oriented, able to adapt quickly rather than only plan. Technical or middleware background is a plus. Familiarity with infrastructure, software trends, and SaaS sales dynamics is helpful. Experience with SFDC, Slack, PowerPoint, and Zoom is welcome. Visa sponsorship is not available for this position. Inclusion and accessibility New Relic values diversity and aims to create an inclusive, welcoming workplace. Team members come from a variety of backgrounds and experiences, including nontraditional paths. These perspectives help shape better products and strengthen the company. Candidates who connect with the company mission and values are encouraged to apply, even if not every qualification is met. If a reasonable accommodation is needed during the application or recruitment process, contact resume@newrelic.com.
New Relic is growing its enterprise sales presence in Tokyo. The company offers a SaaS digital intelligence platform that helps organizations monitor and improve their software systems. As a Senior Account Executive, this role partners with leading companies in Japan to support digital application performance and business results. Role overview This position centers on enterprise sales for New Relic's observability platform in the Japanese market. The Senior Account Executive works with both new and existing customers, uncovering opportunities for growth and building lasting relationships. The goal is to drive technology adoption and guide organizations through digital transformation. What you will do Follow up on inbound leads and self-sourced prospects to close deals. Identify upsell opportunities within current accounts and expand business. Continuously refine and improve the sales process. Take on additional sales-related tasks as assigned by New Relic. Requirements Minimum 5 years of direct sales experience, with at least 2 years in SaaS sales preferred. Strong challenger sales skills, including proactive proposals to clients and internal teams (route sales experience is not applicable). Interest in new industries and emerging technologies. Ability to conduct sales activities across various sectors. Experience managing accounts in multiple industries, not limited to a small client set. Proven record of team selling, especially in partnership with engineers during pre-sales. Proactive, adaptable, and resourceful approach to work. Technical background or middleware experience is a plus. Familiarity with infrastructure, software trends, SaaS sales, and business tools such as SFDC, Slack, PowerPoint, and Zoom is beneficial. Visa sponsorship is not available for this position.
Join our dynamic team at Turnitin LLC as a Senior Account Executive, where you will play a pivotal role in driving our mission to ensure academic integrity across the globe. This fully remote position allows you to work from anywhere in Japan, collaborating with a talented group of professionals committed to innovation and excellence.
Welcome to OktaOkta stands as the world's premier identity company, liberating individuals to securely leverage any technology, anywhere, on any device or application. Our versatile and impartial offerings, including the Okta Platform and Auth0 Platform, ensure secure access, authentication, and automation, placing identity at the forefront of business security and growth strategies.At Okta, we value diverse perspectives and experiences. We are not in pursuit of candidates who meet every criterion; rather, we seek lifelong learners who can enrich our organization with their distinct experiences.Become a part of our mission! We’re crafting a future where identity is truly yours.About the Okta Technical Account Management (TAM) TeamThe TAM team empowers Okta clients to implement secure, scalable, and transformative identity solutions by acting as their trusted identity advisors. We drive sustained success through enhanced technical proficiency, proactively guiding our clients' identity decisions and long-term vision. Our goal is to shape our customers' strategies for customer identity, workforce identity, and security posture while maximizing value from Okta’s suite of products and ensuring customer retention during contract renewals. The Auth0 Technical Account Manager RoleThis is an exciting opportunity for a skilled technical expert to join the Okta Japan TAM team, specializing in the Auth0 platform—an intuitive and adaptable authentication and authorization solution for Consumer and SaaS applications. In essence, we enhance the login experience for users.You will collaborate with a portfolio of renowned brands on their Auth0 implementations as an identity advisor. By fostering strong relationships with technical stakeholders from the outset of the customer journey, you will gain insights into their business, objectives, challenges, and technical environment, ensuring that Okta executes a long-term strategic plan to address these challenges and unlock the full potential of their Auth0 platform investment while continuously evolving to meet new goals and bolster security posture.The ideal candidate for this role possesses experience in either client-facing or technical delivery roles. They demonstrate both interest and adaptability in technical and business discussions, exhibiting agility in conversation and effective follow-through for clients. They can illustrate their understanding of the TAM role through specific examples of problem-solving strategies and tactics frequently encountered in this position.Key Responsibilities:Act as a trusted advisor to clients, ensuring effective implementation and utilization of the Auth0 platform.Build and maintain strong relationships with stakeholders to understand their business needs and challenges.Guide clients in developing their identity strategies and optimizing their security posture.Monitor and report on key metrics to demonstrate value and success of the Auth0 implementation.Collaborate with internal teams to ensure alignment and support for client needs.
At AnyMind Group, we are experiencing rapid growth in the D2C, e-commerce, and marketing sectors, particularly across East and Southeast Asia. We are looking for a Customer Success Manager to lead our cross-border e-commerce support initiatives. Key ResponsibilitiesSupport the implementation of our logistics assistance software, 'AnyLogi'Assist e-commerce bu…
Join Soracom as an Enterprise Account ManagerSoracom is at the forefront of digital transformation, offering a robust IoT platform that supports over 9 million contract lines globally across diverse industries like manufacturing, energy, logistics, and construction. Our Sales team acts not merely as sellers but as strategic partners, collaborating with clients to understand and achieve their IoT ambitions.Mission: To Support Social Infrastructure and Expand the Potential of IoTYour role will play a pivotal part in our growth by focusing on both new customer acquisition and deepening relationships with existing large-scale clients. As many projects are now entering the phase of societal implementation, you will be expected to address technical and organizational challenges, expanding business value over the years.Key ResponsibilitiesExpansion & Evolution: Support the stable operation of projects for existing key customers, facilitating expansion into other departments and new business areas within their organizations.New Business Development: Lead the creation and closure of significant new projects by proposing Soracom’s value aligned with potential customers’ business challenges.Why This Position Stands OutEngage in the creation of new services and businesses utilizing IoT.Gain strategic sales experience by deeply engaging with clients’ businesses and products.Collaborate closely with engineering and product teams to play a crucial role in business development.Participate in a globally expanding IoT platform business.Job DutiesStrategic Account Management: Build long-term partnerships by deeply understanding the management challenges and business roadmaps of key customers.Drive Expansion: Enhance the value of existing projects while leading business growth through expansion into other departments and new use cases.Project Orchestration: Advance complex projects by collaborating with various stakeholders including customers, internal engineers, and partner companies.Create Feedback Loops: Share real customer needs and insights with the product development team to contribute to the evolution of the platform.
Join Mapbox, the premier real-time location platform that empowers businesses to create location-aware solutions. Our platform provides unparalleled tools for navigating people, packages, and vehicles globally. With over 4 million registered developers, Mapbox stands out for its flexibility and commitment to security and privacy compliance. Companies leverage our applications, data, SDKs, and APIs to craft customized, engaging experiences that captivate their customers.Key ResponsibilitiesDrive the growth of Mapbox in the Korean market, catering to both domestic and international use cases.Establish and nurture relationships with large enterprises and key Mapbox clients, from initial contact through product launch and beyond.Leverage Mapbox’s capabilities alongside a thorough understanding of customer needs to deliver impactful solutions with measurable outcomes.Provide feedback on customer requirements and industry trends to influence Mapbox’s product development roadmap.Create and implement strategies to enhance Mapbox’s presence in crucial industry verticals, collaborating with teams to showcase client success stories.
Join our dynamic team at ServiceNow as a Senior Mid-Market Account Executive. In this pivotal role, you will drive sales strategies and engage with key clients to enhance their operational efficiencies through our innovative solutions. You will leverage your expertise in account management and strategic selling to expand our market presence and foster strong relationships with mid-market businesses.
Join our dynamic Key Account Management team as a Manager at Sika AG in Tokyo! In this pivotal role, you will lead strategic initiatives to enhance client relationships and drive business growth. You will be responsible for developing and executing account strategies, managing key client accounts, and ensuring customer satisfaction through tailored solutions.We are looking for a proactive leader who can inspire a team to achieve excellence, while also maintaining a keen focus on market trends and customer needs. If you have a passion for account management and a track record of success, we want to hear from you!
Join Similarweb as an Enterprise Account Manager and play a crucial role in driving the success of our enterprise clients. In this position, you will leverage your expertise to build and maintain strong relationships with key stakeholders, ensuring they derive maximum value from our platform. Your ability to understand client needs and deliver tailored solutions will be key to your success.As an Enterprise Account Manager, you will be responsible for managing a portfolio of high-value accounts, identifying growth opportunities, and collaborating with cross-functional teams to deliver exceptional results. You will also be instrumental in developing strategic plans that align with our clients' business goals.
Accounting Manager Are you looking to thrive in a dynamic, fast-paced, and collaborative work environment? Do you want to join an organization where the Accounting function is pivotal to strategic growth? If so, CIC Japan is on the lookout for an Accounting Manager to enhance its accounting operations within our rapidly expanding environment. This role will oversee accounting functions across various entities in Japan, lead a dedicated team, and ensure the integrity of our financial reporting and processes. Additionally, you will play a crucial role in developing scalable finance operations as we expand throughout Asia. This position reports directly to the Finance Director of Japan. ABOUT CIC & CIC TOKYO CIC is a global leader in creating and managing innovation communities. Established in 1999 in Cambridge, MA, CIC was among the pioneers in offering flexible office spaces and coworking solutions, enabling the world's most influential entrepreneurs to innovate more effectively. With locations in Boston, Cambridge, Philadelphia, Providence, Rotterdam, St. Louis, Warsaw, and Tokyo, we are continuously expanding into new cities. CIC Tokyo, our newest site and the first in Asia, opened in October 2020 in the vibrant Minato-ku business district. Featuring approximately 6,000 square meters of innovative workspaces on the 15th and 16th floors of the Toranomon Hills Business Tower, we accommodate more than 250 companies. CIC Tokyo focuses on nurturing growth-oriented enterprises and fostering communities that accelerate business development and global outreach. Due to its significant impact on the startup landscape, CIC Tokyo regularly hosts high-profile visits from dignitaries, including Prime Minister Kishida and Governor Koike, solidifying its status as a prestigious hub for new businesses and startups in Japan. Discover more about us here. YOUR DAY-TO-DAY WORK You will engage in the preparation of accurate and comprehensive financial and operational reports. We encourage you to provide both solicited and unsolicited insights regarding accounting operations, with a strong emphasis on ensuring a successful month-end closing process. You will also be involved in various projects from an accounting perspective and assist with issues related to the preparation of annual accounts. As the lead for accounting operations, you will collaborate closely with the Finance Director of Japan to support both internal and external requirements. Oversee full-cycle accounting (AP, AR, GL, fixed assets, accruals) Lead month-end, quarter-end, and year-end close processes Manage and develop a team of two accountants
Join Adjust, a leading company under AppLovin (NASDAQ: APP), which empowers marketers globally to measure and enhance their applications across various platforms, from mobile to CTV and beyond. Adjust partners with businesses at every phase of their app marketing journey, catering to both rapidly growing digital brands and traditional companies launching their first applications. Our robust measurement and analytics solutions provide unparalleled visibility, insights, and essential tools that lead to superior outcomes.Make an Impact/ The role:As a Technical Account Manager, you will become an integral member of the APAC TAM team in Tokyo, collaborating closely with various teams including Sales and Integration, as well as all other departments within Adjust. Your primary responsibility will be to ensure an exceptional customer experience, swiftly addressing client issues and effectively resolving them to maintain satisfaction and trust.Empower Your Potential/ Responsibilities:Act as the technical point of contact for clients within Adjust.Assist clients in maximizing the use of Adjust products and tackle any technical challenges they face.Provide daily support and conduct regular check-in calls with your client base.Collaborate with a global support team.Serve as a trusted technical advisor to clients in Japan, ensuring optimal utilization of our measurement platform and services.Conduct proactive account monitoring and technical health assessments.Facilitate clients’ decision-making processes and ensure successful setups by testing and validating configurations.Solve complex issues using both internal and external tools.Work with cross-functional teams (Engineering, Sales, and Support) to resolve customer issues and develop custom solutions.Escalate complex technical issues to engineers and contribute ideas for optimization and improvement to relevant teams.Bring Your Knowledge/ Experience & Qualifications:3–5+ years of experience in a technical account management or related role.Strong communication and interpersonal skills.Proficient in problem-solving and troubleshooting complex issues.Experience in the mobile app or technology industry is a plus.
Join xAI as a Client Account Manager and be at the forefront of innovative advertising solutions. In this role, you will collaborate with Fortune 500 companies to craft and enhance advertising campaigns, utilizing our cutting-edge platform to deliver exceptional results. We are looking for a dynamic individual who is not only passionate about engaging with clients but also committed to xAI's mission of fostering open discourse and interactive experiences. Your role will be pivotal in cultivating robust relationships and driving our business forward.
Join AppsFlyer, the world's premier Modern Marketing Cloud, serving over 90% of the leading apps globally. In Japan, we collaborate with top-tier brands and dynamic startups, empowering them to make informed decisions and achieve significant business outcomes.At AppsFlyer, #LifeAtAF embodies a culture where approachable professionals collaborate with high achievers—a team that thrives together, learns continuously, and celebrates every milestone.We are a collective of inquisitive, ambitious, and cooperative individuals who take pride in our expertise. We uphold high standards, value progress alongside results, and believe that excellence and kindness go hand in hand.Your Role:As a vital contributor to AppsFlyer's growth in Japan, you will manage a diverse portfolio of existing SMB clients while onboarding new customers. You will serve as a trusted advisor to innovative app developers and marketers, helping them derive value from data-driven marketing and AppsFlyer’s measurement solutions. Additionally, you will champion AppsFlyer as the Measurement Authority in Japan, promoting adoption and enhancing market understanding.What You’ll Do:Oversee the entire sales cycle from prospecting to closing, focusing on both existing and new SMB customers.Craft and execute account plans that align with customer goals and growth strategies.Employ value-based selling techniques using the MEDDPICC framework and Challenger Sales methodology.Utilize data and insights to construct compelling narratives that influence customer strategies and showcase AppsFlyer’s impact.Foster strong relationships with decision-makers across marketing, product, analytics, and leadership teams.Maintain a comprehensive perspective of your entire portfolio to proactively identify growth opportunities and retention risks.Collaborate across departments including Sales Development, Customer Success, Partnerships, Marketing, and Resellers to provide an outstanding customer experience.Develop in-depth knowledge of competitor products and strategies to create clear competitive advantages.Ensure operational excellence through accurate forecasting, KPI monitoring, and proactive account management.Surpass revenue and retention targets with disciplined pipeline management and a growth-oriented mindset.
Join New Relic, a global leader in digital intelligence, dedicated to shaping the future of observability. Our innovative platform empowers organizations to excel in an AI-driven world by providing exceptional insights into their intricate systems. As we broaden our international presence, we seek passionate individuals to contribute to our mission. If you’re eager to assist top companies in optimizing their digital applications, we welcome you to explore your career with us!Your OpportunityAt New Relic, we are committed to delivering unparalleled experiences through our SaaS-based digital intelligence platform. We focus on equipping software developers, IT operations, DevOps teams, and application owners with the tools needed to enhance software performance, customer experiences, and business outcomes.If you are a driven software sales professional looking to elevate your career or seeking to engage with a rapidly growing company and its innovative products, we invite you to apply. We are looking for exceptional sales professionals passionate about SaaS and interested in how technology can impact business. This is a valuable opportunity for both personal and professional growth.What You'll DoEffectively follow up on inbound leads and self-sourced prospects to close deals.Identify new business opportunities from existing clients and drive upselling initiatives.Continuously work on improving the sales process.Perform other relevant tasks as determined by the company.This Role Requires• Over 5 years of direct sales experience, with at least 2 years in SaaS sales preferred.• A challenger sales approach with the ability to make proactive proposals to clients and internal teams (route sales excluded).• Strong interest in new industries and technologies.• Experience managing numerous accounts across various sectors rather than just a few key accounts.• A collaborative mindset for team selling, especially in working with engineers during the pre-sales process.• A hardworking individual who thinks on their feet rather than being overly analytical.• A technical or middleware background with a basic understanding of infrastructure, software trends, and overall SaaS sales dynamics, along with experience using business tools such as SFDC, Slack, PowerPoint, and Zoom is a plus.Please note that visa sponsorship is not available for this position.
Veeva Systems is a pioneering organization focused on transforming the life sciences industry through innovative cloud-based solutions. Our mission is to expedite the delivery of therapies to patients by empowering life sciences companies with cutting-edge technology. As one of the fastest-growing SaaS companies, we achieved over $3B in revenue last year, with significant growth opportunities on the horizon. Our core values – Do the Right Thing, Customer Success, Employee Success, and Speed – guide every decision we make. In 2021, Veeva made history by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors. Join us in revolutionizing the life sciences sector and making a positive impact on our customers, employees, and communities.The RoleAs a Senior Account Partner, you will champion Veeva QualityOne solutions across the Food & Beverage, FMCG, and Chemicals sectors in Japan, aiding their digital transformation journeys in Quality, Manufacturing, Supply Chain, Marketing, and R&D.Your responsibilities will encompass the entire sales cycle, from identifying leads to closing deals, while ensuring Customer Success throughout the process. As the primary business development representative in Japan, you will collaborate closely with Marketing, Strategy, and Solution Consultants to strategize actions for securing new clients and expanding our customer portfolio.You will also work in tandem with Veeva’s global sales team and account partners to enhance sales and customer success initiatives for global accounts with a substantial presence in Japan.To ensure your success, you will be supported by Product Experts, Solutions Consultants, and Industry Experts as part of your sales team.This position requires in-office collaboration a minimum of three days a week at our Tokyo or Osaka office.
Riskified is seeking an Enterprise Account Manager for a temporary position in Tokyo to cover maternity leave. This role centers on supporting enterprise clients and maintaining strong relationships throughout the assignment. Role overview The Enterprise Account Manager plays a key part in Riskified’s customer engagement efforts. The focus is on delivering attentive service and ensuring enterprise clients receive support tailored to their needs. What you will do Act as the primary point of contact for assigned enterprise accounts during the contract period Collaborate with internal teams to provide solutions that address each client’s requirements Work to strengthen long-term client relationships and drive ongoing success Requirements Experience managing enterprise-level client accounts Strong communication and relationship-building skills Ability to coordinate with cross-functional teams This is a temporary position based in Tokyo, intended as maternity leave cover.
About GenScriptGenScript Biotech Corporation (Stock Code: 1548.HK) is a leading global biotechnology group, established in 2002, with a strong international presence across North America, Europe, Greater China, and Asia Pacific. Our operations are built upon advanced gene synthesis technology, encompassing Life Science CRO services, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy solutions.GenScript is dedicated to its mission of becoming the most trusted biotech company globally, enhancing the health of humans and nature through innovative biotechnology solutions.Position: Sales Account ManagerLocation: Tokyo, JapanReport to: Head of Sales, Japan Role Description:The Sales Account Manager (SAM) will be instrumental in executing effective sales and marketing strategies to meet sales and profit targets within designated geographic areas. The ideal candidate should leverage their industry knowledge and networks to drive profitable initiatives in alignment with organizational goals.Key Responsibilities:Meet or exceed established monthly, quarterly, and annual sales and profit targets.Assist in the formulation and execution of sales strategies and tactics for products/services, exploring new markets and applications.Collaborate with Sales/Business Development Managers and Technical Account Managers to implement actions that maximize business opportunities in competitive environments.Develop and maintain strong relationships with clients to foster loyalty and repeat business.
About VoodooVoodoo is a pioneering technology firm at the forefront of mobile gaming and app development. With a staggering 7 billion downloads and over 150 million active users monthly, Voodoo ranks as the world’s third-largest mobile publisher by downloads, following tech giants Google and Meta. The company exemplifies hypergrowth within the industry, having raised over $1 billion with backing from renowned investors such as Goldman Sachs, Tencent, and GBL.Role OverviewWe are searching for a passionate and detail-oriented Account Manager to cultivate and enhance relationships with our key clients in Japan. In this role, you will oversee the planning, execution, and management of paid advertising campaigns, ensuring client satisfaction while identifying areas for growth and upselling opportunities. Collaborating closely with clients and internal teams, you will drive high-quality campaign execution and ensure operational efficiency, all while striving for swift and impactful results.Strategically prepare, launch, and optimize digital advertising campaigns utilizing BeReal's advanced adtech stack, particularly Google Ad Manager.Continuously monitor campaign performance, making data-driven adjustments to meet or exceed established KPIs.Deliver comprehensive reports and actionable insights regarding campaign performance to clients.Build and nurture strong, lasting relationships with key clients to ensure their satisfaction and loyalty.Act as the main point of contact for clients, providing regular updates and conducting routine meetings to discuss progress.Proactively identify and propose additional campaigns and advertising solutions that align with client needs.Collaborate effectively with internal teams including marketing, sales, and product to synchronize campaign strategies and objectives.Collect and analyze client feedback to refine campaign offerings and enhance the overall client experience.Conduct regular client meetings to review campaign progress and explore future opportunities.
About SmartNews, Inc.Founded on June 15, 2012, SmartNews, Inc. is driven by the mission to deliver high-quality information to those who need it. We have developed the news application 'SmartNews' which is one of the largest in Japan and the United States, boasting a significant user base.Beginning at the end of 2023, we are excited to launch our first subscription service, 'SmartNews+', in collaboration with our subsidiary Slow News. We are dedicated to providing high-quality journalism and diverse content to as many users as possible. By continuously analyzing vast amounts of global information with advanced algorithms and strong partnerships with over 3,000 media outlets worldwide, we strive to effectively deliver quality information through a user-friendly interface optimized for smart devices, contributing to society.SmartNews has offices in Tokyo, Osaka (Kansai Office), Palo Alto, New York, and Singapore. If you are passionate about joining a global startup and contributing to our mission, we encourage you to apply.Our team focuses on managing advertising in core domestic industries such as automotive, telecommunications, home appliances, real estate, and finance. The advertising business is a crucial pillar of our revenue and significantly contributes to our sustainable growth.In this role as a Senior Account Executive, you will collaborate with stakeholders, including Account Managers, to lead solutions for advertisers' business challenges and aim for long-term expansion of partnerships.Develop strategies and business growth scenarios for your designated industries (automotive, telecommunications).Build relationships with client decision-makers (C-level/B-level) and establish yourself as a trusted partner.Propose comprehensive solutions, including Joint Business Plans (JBP), to address clients' marketing challenges.Drive projects forward through collaboration with various internal stakeholders.Create successful case studies of new initiatives and models, sharing them internally and externally.
Role overview New Relic is expanding its enterprise sales presence in Tokyo. The Senior Account Executive will join a global leader in digital intelligence, working with organizations to improve visibility into their systems through a SaaS-based observability platform. The platform supports software developers, IT operations, DevOps teams, and application owners as they aim to enhance system performance and drive business results. This position suits experienced software sales professionals seeking a new challenge or those interested in working with innovative products at a company broadening its impact. Sales expertise and curiosity about how technology shapes business outcomes are valued in this role. What you will do Follow up on inbound leads and self-sourced prospects to secure new business. Identify and develop upsell opportunities within existing accounts. Continuously improve the sales process. Take on additional sales-related responsibilities as assigned. Requirements Minimum 5 years of direct sales experience, with at least 2 years in SaaS sales preferred. Strong challenger sales approach, able to propose solutions to clients and internally (route sales experience not required). Interest in learning about new industries and technologies. Experience selling across a range of sectors, not limited to a few key accounts. Proven ability to manage multiple accounts across different industries. Comfortable working in a team-selling environment, especially with engineers during pre-sales. Resourceful and action-oriented, able to adapt quickly rather than only plan. Technical or middleware background is a plus. Familiarity with infrastructure, software trends, and SaaS sales dynamics is helpful. Experience with SFDC, Slack, PowerPoint, and Zoom is welcome. Visa sponsorship is not available for this position. Inclusion and accessibility New Relic values diversity and aims to create an inclusive, welcoming workplace. Team members come from a variety of backgrounds and experiences, including nontraditional paths. These perspectives help shape better products and strengthen the company. Candidates who connect with the company mission and values are encouraged to apply, even if not every qualification is met. If a reasonable accommodation is needed during the application or recruitment process, contact resume@newrelic.com.
New Relic is growing its enterprise sales presence in Tokyo. The company offers a SaaS digital intelligence platform that helps organizations monitor and improve their software systems. As a Senior Account Executive, this role partners with leading companies in Japan to support digital application performance and business results. Role overview This position centers on enterprise sales for New Relic's observability platform in the Japanese market. The Senior Account Executive works with both new and existing customers, uncovering opportunities for growth and building lasting relationships. The goal is to drive technology adoption and guide organizations through digital transformation. What you will do Follow up on inbound leads and self-sourced prospects to close deals. Identify upsell opportunities within current accounts and expand business. Continuously refine and improve the sales process. Take on additional sales-related tasks as assigned by New Relic. Requirements Minimum 5 years of direct sales experience, with at least 2 years in SaaS sales preferred. Strong challenger sales skills, including proactive proposals to clients and internal teams (route sales experience is not applicable). Interest in new industries and emerging technologies. Ability to conduct sales activities across various sectors. Experience managing accounts in multiple industries, not limited to a small client set. Proven record of team selling, especially in partnership with engineers during pre-sales. Proactive, adaptable, and resourceful approach to work. Technical background or middleware experience is a plus. Familiarity with infrastructure, software trends, SaaS sales, and business tools such as SFDC, Slack, PowerPoint, and Zoom is beneficial. Visa sponsorship is not available for this position.
Join our dynamic team at Turnitin LLC as a Senior Account Executive, where you will play a pivotal role in driving our mission to ensure academic integrity across the globe. This fully remote position allows you to work from anywhere in Japan, collaborating with a talented group of professionals committed to innovation and excellence.
Welcome to OktaOkta stands as the world's premier identity company, liberating individuals to securely leverage any technology, anywhere, on any device or application. Our versatile and impartial offerings, including the Okta Platform and Auth0 Platform, ensure secure access, authentication, and automation, placing identity at the forefront of business security and growth strategies.At Okta, we value diverse perspectives and experiences. We are not in pursuit of candidates who meet every criterion; rather, we seek lifelong learners who can enrich our organization with their distinct experiences.Become a part of our mission! We’re crafting a future where identity is truly yours.About the Okta Technical Account Management (TAM) TeamThe TAM team empowers Okta clients to implement secure, scalable, and transformative identity solutions by acting as their trusted identity advisors. We drive sustained success through enhanced technical proficiency, proactively guiding our clients' identity decisions and long-term vision. Our goal is to shape our customers' strategies for customer identity, workforce identity, and security posture while maximizing value from Okta’s suite of products and ensuring customer retention during contract renewals. The Auth0 Technical Account Manager RoleThis is an exciting opportunity for a skilled technical expert to join the Okta Japan TAM team, specializing in the Auth0 platform—an intuitive and adaptable authentication and authorization solution for Consumer and SaaS applications. In essence, we enhance the login experience for users.You will collaborate with a portfolio of renowned brands on their Auth0 implementations as an identity advisor. By fostering strong relationships with technical stakeholders from the outset of the customer journey, you will gain insights into their business, objectives, challenges, and technical environment, ensuring that Okta executes a long-term strategic plan to address these challenges and unlock the full potential of their Auth0 platform investment while continuously evolving to meet new goals and bolster security posture.The ideal candidate for this role possesses experience in either client-facing or technical delivery roles. They demonstrate both interest and adaptability in technical and business discussions, exhibiting agility in conversation and effective follow-through for clients. They can illustrate their understanding of the TAM role through specific examples of problem-solving strategies and tactics frequently encountered in this position.Key Responsibilities:Act as a trusted advisor to clients, ensuring effective implementation and utilization of the Auth0 platform.Build and maintain strong relationships with stakeholders to understand their business needs and challenges.Guide clients in developing their identity strategies and optimizing their security posture.Monitor and report on key metrics to demonstrate value and success of the Auth0 implementation.Collaborate with internal teams to ensure alignment and support for client needs.
