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Facility Solution Manager

City Wide Facility SolutionsTulsa, Oklahoma, United States
On-site Full-time $100K/yr - $100K/yr

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Experience Level

Experience

Qualifications

Requirements:3+ years of proven success in a client retention role. High School diploma required; a Bachelor’s degree is highly desirable. Detail-oriented with excellent follow-through capabilities. Outgoing personality with strong relationship-building skills. Exceptional verbal and written communication skills. Proficient in Microsoft Office and knowledgeable about CRM databases. Reliable transportation and willingness to travel daily to client sites. Must meet minimum requirements on the two-part Predictive Index assessments.

About the job

Join City Wide Facility Solutions, where excellence meets opportunity! We are on the lookout for dynamic, A-level talent who are eager to contribute to a collaborative, fast-paced environment focused on delivering exceptional service. Our passionate A-Team thrives on inspiration, growth, and making a meaningful impact every day. Experience a high-energy workplace that balances high expectations with coaching, support, and fun!

City Wide of Tulsa is seeking Facility Solution Managers (a.k.a. Account Managers) to spearhead client engagement, ensuring retention and fostering loyalty through outstanding service. This role offers an exciting six-figure income potential, comprising a competitive base salary and a bonus/commission structure, with on-target earnings exceeding $100,000!

Your Responsibilities:

  • Act as the primary point of contact for clients, ensuring that services meet our high-quality standards.
  • Manage and nurture client relationships, with a keen eye for potential upsell opportunities.
  • Advocate for clients by collaborating with Independent Contractors and crew members to surpass expectations.
  • Implement company policies and procedures that uphold our service standards.

Are You Our Ideal Candidate?

  • You possess a passion for cultivating strong client relationships and delivering exceptional customer experiences.
  • You are a self-starter, confident in your abilities, and unafraid of new challenges.
  • You demonstrate flexibility and resilience in high-demand situations.
  • You are proactive and have a knack for quick thinking.
  • You excel at managing multiple priorities and are organized and tech-savvy.
  • You are not afraid to voice your opinions for improvement.
  • You have a history of problem-solving and previous service industry experience.

About City Wide Facility Solutions

At City Wide Facility Solutions, we pride ourselves on assembling a dedicated team that values collaboration, growth, and exceptional service. Our work culture fosters an environment where every team member is encouraged to excel and make a positive impact while having fun.

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