About the job
Are you prepared to take charge of client relationships and enhance performance in facility management?
Join City Wide Facility Solutions as a Facility Solutions Manager and become a pivotal part of ensuring our clients’ environments are exceptional while advancing your career in a collaborative and growth-oriented atmosphere.
Your Responsibilities Include:
- Acting as the primary contact for various client accounts, overseeing daily operations to ensure retention and satisfaction.
- Developing customized service strategies and schedules that surpass client expectations.
- Negotiating service agreements and pricing for new contracts and additional services.
- Managing contractor relationships to ensure compliance, quality, and effective communication regarding performance.
- Conducting site inspections to verify standards, address issues, and promote excellence.
- Collaborating with Night Managers and the Director of Operations to optimize service delivery.
- Utilizing our advanced CRM and planning tools to track service activities, supplies, and client feedback.
- Responding promptly to client inquiries, troubleshooting, and resolving issues with urgency.
- Overseeing staffing and resource requirements to uphold exceptional service standards.
Why Choose City Wide?
- Attractive salary, benefits, and opportunities for career growth.
- A dynamic, supportive team culture that prioritizes excellence and client impact.
- Pathways for advancement and professional development.
- Contribute positively to clients, contractors, and your career journey.
Ready to enhance performance and make a difference? Apply today!
