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Facility Solutions Manager

City Wide Facility SolutionsLenexa, Kansas, United States
On-site Full-time

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Experience Level

Manager

Qualifications

You Will Thrive Here If:You possess 3+ years of experience in facility management, operations, or building services. You are detail-oriented, proactive, and skilled at building relationships. You communicate effectively—both verbally and in writing—with clients and teams. You are proficient in Microsoft Office and comfortable with database/CRM technology. You have a high school diploma (Bachelor’s degree preferred). You have reliable transportation for on-site visits. Candidate must reside in or near the Kansas City Metropolitan Area.

About the job

Are you prepared to take charge of client relationships and enhance performance in facility management?


Join City Wide Facility Solutions as a Facility Solutions Manager and become a pivotal part of ensuring our clients’ environments are exceptional while advancing your career in a collaborative and growth-oriented atmosphere.

Your Responsibilities Include:

  • Acting as the primary contact for various client accounts, overseeing daily operations to ensure retention and satisfaction.
  • Developing customized service strategies and schedules that surpass client expectations.
  • Negotiating service agreements and pricing for new contracts and additional services.
  • Managing contractor relationships to ensure compliance, quality, and effective communication regarding performance.
  • Conducting site inspections to verify standards, address issues, and promote excellence.
  • Collaborating with Night Managers and the Director of Operations to optimize service delivery.
  • Utilizing our advanced CRM and planning tools to track service activities, supplies, and client feedback.
  • Responding promptly to client inquiries, troubleshooting, and resolving issues with urgency.
  • Overseeing staffing and resource requirements to uphold exceptional service standards.

Why Choose City Wide?

  • Attractive salary, benefits, and opportunities for career growth.
  • A dynamic, supportive team culture that prioritizes excellence and client impact.
  • Pathways for advancement and professional development.
  • Contribute positively to clients, contractors, and your career journey.

Ready to enhance performance and make a difference? Apply today!

About City Wide Facility Solutions

City Wide Facility Solutions is a rapidly expanding company with over 100 franchises nationwide, dedicated to providing exceptional facility management services. Our culture is rich in collaboration and history, fostering a fast-paced and flexible work environment that encourages continual learning and development. We are committed to making a positive impact in our communities and offer paid time for employees to support charitable initiatives.

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