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Food & Beverage Manager

National TrustColwyn Bay
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

You will be responsible for managing our catering operation with an impressive turnover exceeding £900k across four diverse outlets: the Pavilion, which serves traditional National Trust offerings; the Magnolia Tea Room located in the adjacent Garden Centre; the Dell Kiosk by the river featuring a seasonal menu; and temporary outlets like the ice cream bike and 'Teas on the Terrace'. Effective management of the staff team across these outlets, especially during peak times when we welcome nearly 4,000 visitors daily, will be crucial for operational success. In addition to meeting our KPIs, you will collaborate with the events and garden teams to maximize commercial opportunities and provide a high-quality service to our guests.

About the job

As the Food & Beverage Manager at National Trust, you will report directly to the Commercial Manager and take charge of our entire Food and Beverage operation. Collaborating closely with the Head Chef, your goal will be to ensure that every visitor is thrilled with the food and drinks served, while delivering an exceptional experience that reflects our commitment to quality. Every purchase contributes to our conservation efforts, and by optimizing our gross profit, we can continue to preserve our cherished locations for future generations.

This full-time position is a vital leadership role within our department. We foster an open, inclusive work culture where a shared passion for our mission creates a strong sense of belonging. We also prioritize flexibility, family-friendly policies, and a balanced work-life approach.

We seek a candidate with a fervor for food, leadership skills to develop a sizable team, and a drive to deliver outstanding results while exceeding customer expectations!

About National Trust

National Trust is a charitable organization dedicated to preserving historic places and spaces across the UK. With a focus on conservation, we provide exceptional experiences to our visitors, ensuring that our efforts allow future generations to enjoy our special locations.

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