About the job
Join Our Dynamic Team
At OpenAI, our Forward Deployed Engineering team collaborates closely with clients to transform groundbreaking research into fully operational systems. We are situated at the crossroads of customer engagement and foundational platform innovation.
Your Role Awaits
As a Forward Deployed Engineer (FDE), you will spearhead intricate end-to-end implementations of cutting-edge models in production, directly working with our most vital clients. Your responsibilities will encompass discovery, technical scoping, system architecture, development, and production deployment while collaborating closely with customer engineering and domain experts.
Success will be measured through the adoption of production systems, tangible workflow enhancements, and feedback-driven evaluations that influence product and model trajectories. You will engage with our Product, Research, Partnerships, Governance, Risk & Compliance, Security, and Go-To-Market teams.
This position is based in Tokyo, embracing a hybrid work model of three days in the office weekly, with relocation assistance available for new hires. The role includes travel primarily within Japan.
Language Proficiency Required
To excel in this role, you must be fully bilingual in Japanese and English (both spoken and written). Please ensure your resume is submitted in English, as the interview process will involve discussions in both languages.
Your Responsibilities
- Oversee technical delivery from initial prototype to stable production across various deployments.
- Develop full-stack systems that enhance customer value and improve learning processes.
- Collaborate closely with customer teams, understanding their needs and guiding the adoption of your solutions.
- Define project scope, sequence delivery, and proactively eliminate obstacles.
- Balance trade-offs between scope, speed, and quality, adjusting plans as necessary to ensure timely delivery.
- Contribute to coding directly when clarity or progress relies on it.
- Document effective practices into tools, playbooks, or reusable components for team use.
- Provide field insights to assist Research and Product teams in identifying model strengths and areas for improvement.
- Ensure teams maintain momentum through clear communication and follow-up.
Ideal Candidate Characteristics
- Possess a strong technical background combined with excellent problem-solving skills.
- Demonstrate an ability to thrive in a fast-paced, dynamic environment.
- Showcase exceptional communication skills, especially in bilingual settings.
- Have a passion for leveraging technology to solve complex challenges.
