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Global Key Account Manager - Retail Solutions

SGSAmsterdam
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Proven experience in account management, preferably within the retail sector. Strong negotiation and communication skills. Ability to analyze market trends and customer needs effectively. Proficiency in CRM software and Microsoft Office Suite. Demonstrated ability to work collaboratively in a team-oriented environment.

About the job

SGS is seeking a Global Key Account Manager for Retail Solutions to join the team in Amsterdam. This position centers on managing major client accounts and supporting their business objectives. The role involves building strong relationships with clients while ensuring that retail solutions are tailored to each client's needs.

Responsibilities

  • Oversee and develop key global retail accounts
  • Build and maintain trusted partnerships with clients
  • Identify ways to expand accounts and improve customer satisfaction
  • Collaborate with internal teams to deliver solutions that fit each client
  • Monitor service delivery to ensure it meets or exceeds client expectations

Requirements

  • Background in sales and customer support, preferably with retail solutions
  • Strong skills in relationship-building
  • Comfort working with cross-functional teams
  • Commitment to customer success and business growth

About SGS

SGS is the world's leading inspection, verification, testing, and certification company. With a global presence, we help businesses ensure that their products meet the highest standards of quality and safety. Join us in our mission to make the world a safer and more efficient place.

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