Eastern Communications, Ltd. logo

Inside Sales Representative at RACOM Corporation | Marshalltown, IA

On-site Full-time

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Experience Level

Experience

Qualifications

Requirements include a strong background in sales or customer service, excellent communication skills, proficiency in CRM software, and a keen attention to detail. A technical aptitude and the ability to work in a fast-paced environment are essential. Previous experience in a related field is preferred but not mandatory.

About the job

Company Overview

Eastern Communications, Ltd. is a leading provider of critical communications solutions based in Long Island City, Queens, NY. Established in 1976 and under new ownership since 2020, we specialize in delivering infrastructure, technical services, field replacement parts, and maintenance to a variety of sectors including public safety, transportation, utilities, and the federal government. With a proud history of over 45 years, we are recognized for our commitment to quality and customer satisfaction. Our recent acquisitions, including Iowa-based RACOM Corporation in February 2023 and PMC Wireless in November 2025, position us among the largest mission-critical communications companies nationwide.

Job Summary

As an Inside Sales Representative, you will be instrumental in driving revenue growth for Eastern Communications. Your responsibilities will include managing incoming inquiries, identifying new sales opportunities, and providing support to our field and channel sales teams. This role demands prompt customer interactions, precise quoting, maintaining CRM integrity, and ensuring an exceptional customer experience. We are looking for a detail-oriented and proactive communicator who thrives in a dynamic technical sales landscape.

About Eastern Communications, Ltd.

Eastern Communications, Ltd. is a reputable provider of critical communications services with a rich history of over four decades, committed to delivering high-quality solutions across various industries. Our recent expansion through strategic acquisitions enhances our capabilities and reach in the mission-critical communications sector.

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