About the job
About Us
At Masabi, we are at the forefront of revolutionizing fare payment systems, enabling millions of travelers worldwide to navigate public transport seamlessly. Our advanced fare collection platforms empower riders to purchase and display tickets effortlessly using their mobile devices, ticket machines, or by simply tapping their bank cards.
Our Justride platform is operational in over 250 locations globally, including some of the largest metropolitan areas. With our pioneering mobile ticketing SDK, we have forged partnerships with key players in the transportation sector, such as Uber, Moovit, and Transit.
We value your journey as much as the journeys we facilitate. Joining our team means becoming part of a diverse network of innovators and passionate individuals who excel in delivering results. Here, you will find the resources and support necessary to carve out the career path you aspire to, whether it’s a straightforward route or an adventurous detour.
The Role
As an IT Support Engineer at Masabi, your role is vital in ensuring our global, remote-first team enjoys a seamless, secure, and efficient technological environment. You will be instrumental in maintaining daily IT operations, preemptively addressing issues before they arise, and fostering an atmosphere where everyone can perform at their best, regardless of their location.
This hands-on, impactful position requires you to balance promptness in responses with ongoing improvements in processes. You will not only resolve issues but also identify trends, enhance procedures, and influence the evolution of IT support at Masabi.
