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Lead Business Intelligence Analyst

EncoraCosta Rica
Hybrid Full-time

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Experience Level

Manager

Qualifications

We are looking for candidates with a strong background in Business Intelligence and data analytics. Candidates should possess excellent analytical skills, a deep understanding of data modeling, and the ability to communicate complex insights clearly. Familiarity with BI tools such as Apache Superset is essential. Additionally, candidates should have experience with cross-functional collaboration and a passion for mentoring others.

About the job

Location: Costa Rica
Work Mode: Hybrid

Role overview

The Lead Business Intelligence Analyst at Encora guides the design, development, and upkeep of advanced software solutions. This position works closely with teams across the company to understand business needs and turn them into scalable, efficient applications. Oversight of technical projects, mentoring junior engineers, and improving development practices are central to this role, all to ensure the delivery of reliable, high-quality systems.

What you will do

  • Design and maintain analytical models that track device lifecycle, app usage, monetization performance, and customer engagement, with a focus on data accuracy and consistency.
  • Take ownership of KPI frameworks and executive dashboards using Apache Superset, creating clear metric definitions and a trusted single source of truth.
  • Work with Product, AdOps, Sales, Operations, and Engineering teams to turn complex data into strategic insights and actionable recommendations.
  • Lead business intelligence projects such as improving data quality, optimizing data pipelines, conducting advanced analyses (including cohorting, churn, lifetime value, and auction funnel diagnostics), and mentoring analysts.

About Encora

Encora is a global technology services firm that specializes in the development of high-quality software solutions. We foster innovation and excellence, empowering our teams to create impactful technology products that shape the future.

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