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Lead for Training & Development

UXBERT LabsRiyadh, Riyadh Province, Saudi Arabia
On-site Full-time

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Experience Level

Experience

Qualifications

Bachelor’s degree in Information Technology, Human-Computer Interaction (HCI), UX/UI Design, or a related field. Proven experience in training and development, particularly in UX and digital transformation. Strong understanding of instructional design principles and adult learning theories. Excellent communication, presentation, and facilitation skills. Ability to work collaboratively with cross-functional teams and manage multiple projects simultaneously. Proficiency in leveraging technology and digital tools for training.

About the job

Are you passionate about making a meaningful difference in the workplace? Do you aspire to transform lives through impactful training and development? If so, we have the perfect opportunity for you! UXBERT Labs, a leading digital and user experience design agency in the GCC, collaborates with major regional and global brands such as STC, Amazon, and Gucci.

Part of the Supertech Group, which also includes Hala Yalla, Saudi Arabia’s premier event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA, we are committed to innovation and excellence.

Position Overview:
The Training & Development Lead will design, implement, and oversee comprehensive learning programs aimed at enhancing skills in UX, CX, and digital transformation. This role is pivotal in ensuring exceptional training experiences that foster effective learner outcomes and sustain operational excellence across all learning initiatives.

Core Responsibilities:

1. Curriculum & Program Development

  • Develop and sustain thorough training programs for UXBERT audiences.
  • Create engaging learning materials, toolkits, and case studies derived from real project experiences and industry best practices.
  • Incorporate learning materials that focus on AI and emerging technologies and their relevance in UX/CX.
  • Align content with learner needs, current market trends, and organizational goals.
  • Establish evaluation criteria, learning standards, and certification frameworks.

2. Training Delivery & Facilitation

  • Conduct workshops, masterclasses, and training sessions tailored for diverse audiences.
  • Represent the department at major conferences, panels, and workshops, showcasing exceptional communication and presentation skills.
  • Collaborate with internal teams to ensure training is practical, actionable, and aligned with organizational processes.
  • Monitor learner engagement, comprehension, and outcomes, and implement enhancements as necessary.

3. Operational Management

  • Oversee training logistics, enrollment, certification, and reporting processes.
  • Develop workflows for instructor management and learner support.
  • Maintain operational quality, efficiency, and consistency across all training initiatives.

4. Team Leadership & Development

  • Mentor and manage a team of trainers and coordinators.
  • Promote a collaborative and professional learning environment.

Support ongoing professional development and performance management for training staff.

About UXBERT Labs

UXBERT Labs is celebrated as one of the premier digital and user experience design firms in the GCC, working with a diverse array of prestigious brands. We strive to challenge the status quo, delivering exceptional experiences that engage and inspire users. As part of the Supertech Group, we are at the forefront of innovation in the digital landscape, committed to delivering unparalleled service and solutions.

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