About the job
About Us:
Paytm, known as India's leading payment Super App, provides a wide array of comprehensive payment services to both consumers and merchants. As a trailblazer in mobile QR payments in India, we proudly hold the title of being the largest payment company in the nation by users, merchants, payment transactions, and revenue.
Our mission is to foster financial inclusion across India, aiming to integrate half a billion Indians into the mainstream economy through our innovative, technology-driven financial services. Paytm empowers small merchants and offers diverse financial solutions in collaboration with various financial institutions.
We have revolutionized the merchant payment space by introducing groundbreaking solutions such as QR codes for payments and sound-boxes for voice alerts confirming payment receipts. Additionally, we are committed to supporting our partners by providing loans through our 'Paytm for Business' app.
About the Role:
The Exit Management Manager will oversee and execute the full and final (F&F) exit process for employees within the Paytm Group. This role is critical in ensuring adherence to internal policies and statutory requirements while providing a smooth and respectful offboarding experience. You will be responsible for managing high-volume exits, maintaining accuracy, ensuring statutory compliance, and enhancing the overall employee experience.
Key Responsibilities:
● Oversee the complete offboarding process for resignations, terminations, and retirements, including full-and-final settlements, exit clearances, and documentation across multiple entities.
● Efficiently process a high volume of monthly exits, guaranteeing timely and precise settlements and clearances.
● Accurately calculate all dues owed, such as unpaid salaries, leave encashment, gratuity (where applicable), pending bonuses/incentives, reimbursements, statutory deductions, and recoveries.
● Ensure compliance with statutory regulations, including the Payment of Gratuity Act, 1972, leave encashment policies, and relevant labor laws.
● Collaborate with Payroll, Finance, IT, and HR Business Partners (HRBPs) to ensure the return of company assets, revocation of system access, and clearance prior to final settlements.
● Prepare necessary exit documentation including exit clearance forms, relieving letters, experience certificates, and final settlement letters.
● Maintain and track exit Management Information Systems (MIS), analyze exit analytics and attrition data, and document audits for compliance and future references.
● Ensure that all exit-related formalities, F&F payouts, statutory compliance, and internal policies are executed in a timely, consistent, and employee-friendly manner.
