Peloton Interactive, Inc. logoPeloton Interactive, Inc. logo

Manager of Quality Improvement for 3PL Operations

Peloton Interactive, Inc.New York, New York
On-site Full-time $123.6K/yr - $151.8K/yr

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Manager

Qualifications

Qualifications: Proven experience in quality improvement management, particularly within logistics or supply chain environments. Strong analytical skills with the ability to work with large datasets. Excellent communication and interpersonal skills; ability to collaborate effectively with diverse teams. Experience in project management methodologies. Bachelor's degree in a relevant field preferred.

About the job

ABOUT THE ROLE

The Manager of Quality Improvement for 3PL Operations will spearhead initiatives aimed at enhancing quality across the North American Final Mile network. This pivotal role involves collaborating closely with stakeholders in quality engineering, warranty management, training, and member support to prioritize and implement quality improvement strategies.

The ideal candidate will possess deep expertise in Final Mile Procedures and will serve as the representative for the Final Mile Operations team in all quality-related efforts. This position requires proficiency in analyzing large datasets to identify root causes, establish clear strategic objectives, and facilitate cross-functional collaboration to enhance the member experience during installation.

Key responsibilities include driving down installation issues and improving the member experience during delivery. The Manager will liaise with both internal and external teams to ensure that all quality-related procedures and information are accessible and presented in a user-friendly format for our 3PL installation teams.

YOUR DAILY IMPACT AT PELOTON

  • Implement a data-driven quality improvement strategy aimed at enhancing first-time installation success, while reducing warranty claims, field failures, swaps, and return rates.

  • Oversee timelines, risks, and issues pertaining to quality improvement projects, ensuring proactive communication and resolution.

About Peloton Interactive, Inc.

Peloton Interactive, Inc. is a technology company that revolutionizes the fitness industry by offering innovative workout solutions, providing a connected and engaging experience for users through state-of-the-art equipment and an extensive library of live and on-demand classes.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, location & role pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.