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NMCI Point of Contact

smxtechPatuxent River, MD
On-site Full-time

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Qualifications

Strong communication skills, both verbal and writtenProven track record in IT service management or client relationsAbility to work collaboratively with cross-functional teamsExperience with Navy Marine Corps Intranet (NMCI) operations is a plusExcellent organizational and multitasking abilities

About the job

smxtech is hiring an NMCI Point of Contact based in Patuxent River, MD. This role serves as the primary liaison between the company and the Navy Marine Corps Intranet (NMCI), focusing on daily IT operations and ensuring services meet client needs.

Role overview

This position centers on supporting and coordinating IT service delivery. The NMCI Point of Contact manages communications, tracks operational issues, and works to align IT support with client requirements.

What you will do

  • Coordinate with NMCI to process IT service requests and resolve issues
  • Facilitate communication between internal teams and NMCI representatives
  • Monitor service delivery, follow up on outstanding items, and support operational needs
  • Assist with integrating IT services so they meet client expectations

Requirements

  • Strong organizational skills and attention to detail
  • Ability to anticipate and address challenges proactively
  • Comfortable working in a busy, changing environment
  • Clear communication skills with both technical and non-technical contacts

About smxtech

smxtech is a leading provider of technology solutions, specializing in innovative IT services for the defense and government sectors. We pride ourselves on our commitment to excellence and our ability to deliver high-quality services that meet the unique needs of our clients.

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