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Operational Risk Manager

ballingercoBirkirkara, Birkirkara, Malta
On-site Full-time

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Experience Level

Manager

Qualifications

Experience & SkillsDemonstrated experience in operational risk within regulated financial services; strong background in outsourcing and third-party risk management; familiarity with DORA and operational resilience; exceptional documentation skills; ability to provide constructive challenge.

About the job

Key Responsibilities

  • Operational Risk Framework: Develop and maintain operational risk policies and standards, conduct risk and control assessments (RCSAs), establish Key Risk Indicators (KRIs), and manage incident taxonomy and issue tracking.
  • Outsourcing & Third-Party Oversight: Ensure the completeness of the outsourcing register, conduct thorough risk assessments, review contracts and SLAs, and monitor ongoing performance alongside exit and contingency planning.
  • DORA & ICT Risk Oversight: Lead the second-line oversight aligned with DORA governance, including incident classification, testing expectations, and managing ICT third-party risks.
  • Operational Resilience: Facilitate the mapping of critical services, scenario testing, and tracking of lessons learned and remediation efforts.
  • Reporting & Assurance: Generate management and Board-quality Management Information (MI) related to incidents, KRIs, outsourcing performance, and resilience testing, while supporting audits and regulatory engagements.

Key Deliverables

  • Comprehensive outsourcing and third-party MI along with register assurance; incident and issues MI
  • DORA and resilience oversight plan with a supporting evidence library; quarterly reporting cadence
  • Insights into control effectiveness and follow-through on remediation actions

About ballingerco

Join ballingerco, a forward-thinking organization dedicated to maintaining the highest standards of operational integrity and resilience. We offer a dynamic work environment that fosters professional growth and development.

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