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Professional Services Engineer - UKI

GitLab Inc.Remote, United Kingdom
Remote Full-time

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Experience Level

Experience

Qualifications

Key ResponsibilitiesEngage customers with a consultative approachFocus on delivering value rather than simply completing tasksIdentify opportunities to help customers realize their vision more effectively and efficientlyExecute Statements of Work (SOW) with support from technical architectsSOW scope may include:Installation and configuration of GitLab solutions within customer environmentsProviding technical training sessions, both remotely and on-siteCreating documentation for implementation and guides

About the job

GitLab is a cutting-edge orchestration platform designed for DevSecOps. Our platform empowers organizations to enhance developer productivity, streamline operational efficiency, mitigate security and compliance risks, and accelerate their digital transformation journey. With over 50 million registered users and a trusted relationship with more than half of the Fortune 100 companies, GitLab is the go-to solution for delivering superior, secure software at an accelerated pace.

Our team embodies the same principles that we integrate into our products: we prioritize AI as a significant productivity booster, encouraging all team members to leverage AI in their daily activities to enhance efficiency, drive innovation, and create impactful solutions. At GitLab, we cultivate an environment where careers blossom, innovation thrives, and every voice is acknowledged. Our high-performance culture is guided by our values and a commitment to continuous knowledge sharing, allowing our team members to realize their full potential while collaborating with industry leaders to tackle complex challenges. Join us in co-creating the future as we develop technology that reshapes the software development landscape.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. This claim is based on GitLab data. The Fortune 100 represents the top 20% of companies from the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not associated with, nor do they endorse GitLab's products or services.

As a Professional Services Engineer, you will engage with customers to deliver installation, migration, training, and advisory services. You will manage installations ranging from single-node Omnibus setups to our most extensive reference architectures utilizing Infrastructure as Code (IaC) and Configuration as Code (CaC). You will also assist with migrations from various systems to GitLab SaaS or self-hosted environments and provide advisory services across the full GitLab feature stack.

In this role, you are expected to effectively communicate not just with customers but also with our GitLab Product and Engineering teams to identify optimal paths to customer success, while also contributing to enhancements in GitLab features and processes.

About GitLab Inc.

GitLab is a leading orchestration platform for DevSecOps, designed to improve developer productivity and operational efficiency while reducing security risks. With a focus on innovation and collaboration, GitLab empowers companies to transform their software development processes.

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