Deliveroo logoDeliveroo logo

Retentions Account Manager for SMB in Belgium (French Speaking)

DeliverooManchester - Main Office
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Experience

Qualifications

The ideal candidate will possess:Fluency in French and English, with excellent communication skillsProven experience in account management or customer serviceAbility to analyze data and derive insights to improve client retentionStrong interpersonal skills with a focus on building lasting relationshipsProficiency in CRM tools and Microsoft Office SuiteA passion for the food and beverage industry and a desire to be part of a fast-paced environment

About the job

Deliveroo is hiring a Retentions Account Manager to support Small and Medium Businesses (SMB) in Belgium. This position is based in the Manchester main office. The focus is on building strong client relationships and helping SMB clients get the most value from Deliveroo’s platform.

What You Will Do

  • Engage with French-speaking SMB clients in Belgium, offering guidance and support tailored to their needs
  • Work to keep clients satisfied and loyal by addressing concerns and providing practical solutions
  • Proactively resolve issues and help clients overcome challenges
  • Strengthen relationships to support client retention and contribute to the growth of the SMB segment

What You Bring

  • Fluency in French, with strong communication skills for working with French-speaking clients
  • Experience in account management or customer relations
  • Ability to understand client needs and deliver effective solutions

About Deliveroo

Deliveroo is a leading online food delivery service, revolutionizing the way people enjoy food. We partner with thousands of restaurants to offer our customers a diverse range of meal options, delivered right to their doorsteps. At Deliveroo, we believe in supporting our employees with a dynamic work environment, comprehensive benefits, and opportunities for professional growth.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, location & role pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.